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Hi. Good morning. Is this Adrian Martorella?\n\nChannel 1: Is this another cold call?\n\nChannel 0: This is Mary from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform.\n\nChannel 1: Yep. We've already got one of those.\n\nChannel 0: Oh, I see. Yeah. But we are not asking to change anything. We are just\n\nChannel 1: Thank\n\nChannel 0: only\n\nChannel 1: you.\n\nChannel 0: informing\n\nChannel 1: Have a great\n\nChannel 0: the value.\n\nChannel 1: day. That's great. Yeah. Look. Excuse me.\n\nI think you called the other day, and it's very disruptive. We're not looking to change anything. I do not take cold calls for any new products. Please stop calling me. Fuck you.","paragraphs":[{"sentences":[{"text":"Adrian speaking.","start":1.4399999,"end":2.34,"sentiment":"neutral","sentiment_score":0.00536571117118001}],"sentiment":"neutral","sentiment_score":0.00536571117118001,"channel":1,"num_words":2,"start":1.4399999,"end":2.34},{"sentences":[{"text":"Yes.","start":3.04,"end":3.4399998,"sentiment":"neutral","sentiment_score":0.033601779490709305},{"text":"Hi.","start":3.4399998,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.06651431322097778},{"text":"Good morning.","start":3.9199998,"end":4.8199997,"sentiment":"neutral","sentiment_score":0.1603073589503765},{"text":"Is this Adrian Martorella?","start":5.8399997,"end":7.8599997,"sentiment":"neutral","sentiment_score":0.0171181361656636}],"sentiment":"neutral","sentiment_score":0.061150419409386814,"channel":0,"num_words":8,"start":3.04,"end":7.8599997},{"sentences":[{"text":"Is this another cold call?","start":9.36,"end":10.9,"sentiment":"neutral","sentiment_score":-0.0848360501229763}],"sentiment":"neutral","sentiment_score":-0.0848360501229763,"channel":1,"num_words":5,"start":9.36,"end":10.9},{"sentences":[{"text":"This is Mary from Vigilance AI.","start":12.08,"end":14.98,"sentiment":"neutral","sentiment_score":0.00876504322513938},{"text":"We are a cybersecurity company that runs an AI powered MDR platform.","start":15.36,"end":22.635,"sentiment":"neutral","sentiment_score":0.021034649495656293}],"sentiment":"neutral","sentiment_score":0.01694478073881732,"channel":0,"num_words":18,"start":12.08,"end":22.635},{"sentences":[{"text":"Yep.","start":23.055,"end":23.375,"sentiment":"neutral","sentiment_score":0.007713393308222294},{"text":"We've already got one of those.","start":23.375,"end":24.72,"sentiment":"neutral","sentiment_score":-0.034749083841840424}],"sentiment":"neutral","sentiment_score":-0.02868301567754575,"channel":1,"num_words":7,"start":23.055,"end":24.72},{"sentences":[{"text":"Oh, I see.","start":25.494999,"end":26.295,"sentiment":"neutral","sentiment_score":0.0025898323704799018},{"text":"Yeah.","start":26.295,"end":26.695,"sentiment":"neutral","sentiment_score":0.033772192895412445},{"text":"But we are not asking to change anything.","start":26.695,"end":29.195,"sentiment":"neutral","sentiment_score":-0.0665519293397665},{"text":"We are 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a great","start":30.48,"end":31.119999,"sentiment":"positive","sentiment_score":0.504663328329722}],"sentiment":"positive","sentiment_score":0.504663328329722,"channel":1,"num_words":3,"start":30.48,"end":31.119999},{"sentences":[{"text":"the value.","start":30.855,"end":31.515,"sentiment":"positive","sentiment_score":0.4805077314376831}],"sentiment":"positive","sentiment_score":0.4805077314376831,"channel":0,"num_words":2,"start":30.855,"end":31.515},{"sentences":[{"text":"day.","start":31.119999,"end":31.599998,"sentiment":"neutral","sentiment_score":0.1815398335456848},{"text":"That's great.","start":31.599998,"end":32.559998,"sentiment":"positive","sentiment_score":0.3522140234708786},{"text":"Yeah.","start":32.559998,"end":32.72,"sentiment":"neutral","sentiment_score":0.018146734684705738},{"text":"Look.","start":32.72,"end":33.04,"sentiment":"neutral","sentiment_score":-0.060444775968790054},{"text":"Excuse me.","start":33.04,"end":33.52,"sentiment":"neutral","sentiment_score":-0.2877601981163025}],"sentiment":"neutral","sentiment_score":0.0383070632815361,"channel":1,"num_words":7,"start":31.119999,"end":33.52},{"sentences":[{"text":"I think you called the other day, and it's very disruptive.","start":33.52,"end":36.899998,"sentiment":"negative","sentiment_score":-0.6785827820951288},{"text":"We're not looking to change anything.","start":36.96,"end":38.48,"sentiment":"negative","sentiment_score":-0.6376221179962158},{"text":"I do not take cold calls for any new products.","start":38.48,"end":41.035,"sentiment":"negative","sentiment_score":-0.6648035109043121},{"text":"Please stop calling me.","start":41.414997,"end":42.715,"sentiment":"negative","sentiment_score":-0.8435442596673965},{"text":"Fuck 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The agent informs the customer that they are not asking to change anything and thanks them for their call. The customer expresses frustration and tells the agent to stop calling."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Adrian speaking. Yes. Hi. Good morning. Is this Adrian Martorella? Is this another cold call? This is Mary from Vigilance AI. We are a cybersecurity company that runs an AI powered MDR platform. Yep. We've already got one of those. Oh, I see. Yeah. But we are not asking to change anything. We are just Thank only you.","start_word":0,"end_word":57,"sentiment":"neutral","sentiment_score":0.018905192613601685},{"text":"informing Have a great the value.","start_word":58,"end_word":63,"sentiment":"positive","sentiment_score":0.42382678389549255},{"text":"day.","start_word":64,"end_word":64,"sentiment":"neutral","sentiment_score":0.1815398335456848},{"text":"That's great.","start_word":65,"end_word":66,"sentiment":"positive","sentiment_score":0.35759487748146057},{"text":"Yeah. Look. Excuse me.","start_word":67,"end_word":70,"sentiment":"neutral","sentiment_score":-0.15445460379123688},{"text":"I think you called the other day, and it's very disruptive. We're not looking to change anything. I do not take cold calls for any new products. Please stop calling me. Fuck you.","start_word":71,"end_word":103,"sentiment":"negative","sentiment_score":-0.7016129493713379}],"average":{"sentiment":"neutral","sentiment_score":-0.1615333682612369}}}}