{"metadata":{"transaction_key":"deprecated","request_id":"019ed919-1357-70a1-ba6d-3c5a5b8e9735","sha256":"64801f70c632d59a139cde015bf3ed6182f4246c5ff2db5a3ac8c38d0464dce8","created":"2026-06-18T04:59:21.275Z","duration":10.511937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":30},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":30,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. Sorry I missed your call. Please leave a message, and I'll get back to you as soon as I can. Thanks.","confidence":0.99853516,"words":[{"word":"hi","start":0.39999998,"end":0.71999997,"confidence":0.9916992,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.14757654070854187},{"word":"sorry","start":0.71999997,"end":1.04,"confidence":0.99902344,"punctuated_word":"Sorry","sentiment":"neutral","sentiment_score":-0.12741221487522125},{"word":"i","start":1.04,"end":1.1999999,"confidence":0.5703125,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.28385841846466064},{"word":"missed","start":1.1999999,"end":1.4399999,"confidence":0.9970703,"punctuated_word":"missed","sentiment":"negative","sentiment_score":-0.40154796838760376},{"word":"your","start":1.4399999,"end":1.68,"confidence":0.9980469,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.2144706100225449},{"word":"call","start":1.68,"end":2.08,"confidence":0.9995117,"punctuated_word":"call.","sentiment":"neutral","sentiment_score":-0.1835732460021973},{"word":"please","start":2.08,"end":2.3999999,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.05997076630592346},{"word":"leave","start":2.3999999,"end":2.56,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.014617711305618286},{"word":"a","start":2.56,"end":2.72,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.008095517754554749},{"word":"message","start":2.72,"end":3.12,"confidence":0.83374023,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.12838223576545715},{"word":"and","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.23689505457878113},{"word":"i'll","start":3.28,"end":3.4399998,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.23525351285934448},{"word":"get","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.17003794014453888},{"word":"back","start":3.6,"end":3.76,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.16921070218086243},{"word":"to","start":3.76,"end":3.9199998,"confidence":0.9980469,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.30044496059417725},{"word":"you","start":3.9199998,"end":4.0,"confidence":0.9980469,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.3154034912586212},{"word":"as","start":4.0,"end":4.16,"confidence":0.9863281,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.21527233719825745},{"word":"soon","start":4.16,"end":4.4,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.221304252743721},{"word":"as","start":4.4,"end":4.56,"confidence":0.9980469,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.1782330721616745},{"word":"i","start":4.56,"end":4.64,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.33977317810058594},{"word":"can","start":4.64,"end":5.12,"confidence":0.9995117,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.3034312427043915},{"word":"thanks","start":5.12,"end":5.62,"confidence":0.99853516,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.4970768392086029}],"paragraphs":{"transcript":"\nHi. Sorry I missed your call. Please leave a message, and I'll get back to you as soon as I can. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.14757654070854187},{"text":"Sorry I missed your call.","start":0.71999997,"end":2.08,"sentiment":"neutral","sentiment_score":-0.24217249155044557},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":2.08,"end":5.12,"sentiment":"neutral","sentiment_score":0.18401289383570354},{"text":"Thanks.","start":5.12,"end":5.62,"sentiment":"positive","sentiment_score":0.4970768392086029}],"sentiment":"neutral","sentiment_score":0.09972656044093045,"num_words":22,"start":0.39999998,"end":5.62}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. Sorry I missed your call. Please leave a message, and I'll get back to you as soon as I can. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.39999998,"end":0.71999997,"sentiment":"neutral","sentiment_score":0.14757654070854187},{"text":"Sorry I missed your call.","start":0.71999997,"end":2.08,"sentiment":"neutral","sentiment_score":-0.24217249155044557},{"text":"Please leave a message, and I'll get back to you as soon as I can.","start":2.08,"end":5.12,"sentiment":"neutral","sentiment_score":0.18401289383570354},{"text":"Thanks.","start":5.12,"end":5.62,"sentiment":"positive","sentiment_score":0.4970768392086029}],"sentiment":"neutral","sentiment_score":0.09972656044093045,"channel":1,"num_words":22,"start":0.39999998,"end":5.62}]},"summary":{"result":"success","short":"Hi. Sorry I missed your call. Please leave a message, and I'll get back to you as soon as I can. Thanks."},"intents":{"segments":[{"text":"Thanks.","start_word":21,"end_word":21,"intents":[{"intent":"Leave message","confidence_score":0.24988277}]}]},"sentiments":{"segments":[{"text":"Hi. Sorry I missed your call. Please leave a message, and I'll get back to you as soon as I can.","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.0912548527121544},{"text":"Thanks.","start_word":21,"end_word":21,"sentiment":"positive","sentiment_score":0.74534010887146}],"average":{"sentiment":"neutral","sentiment_score":0.13486053148905436}}}}