{"metadata":{"transaction_key":"deprecated","request_id":"019f0244-a004-7283-afbd-d16748c04e92","sha256":"1517fc59b9fa35a06517e1dd21a113d55d0f76420ceb4ff1cca9ac1d7a2e359a","created":"2026-06-26T04:51:20.642Z","duration":5.5439377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":28},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":28,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've called John McKinley. Please leave me a message, and I'll call you back. Thank you.","confidence":0.9975586,"words":[{"word":"you've","start":0.56,"end":0.79999995,"confidence":0.9748535,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.0888553112745285},{"word":"called","start":0.79999995,"end":1.04,"confidence":0.9980469,"punctuated_word":"called","sentiment":"neutral","sentiment_score":-0.2165914475917816},{"word":"john","start":1.04,"end":1.28,"confidence":0.9428711,"punctuated_word":"John","sentiment":"neutral","sentiment_score":-0.14277192950248718},{"word":"mckinley","start":1.28,"end":1.76,"confidence":0.88134766,"punctuated_word":"McKinley.","sentiment":"neutral","sentiment_score":-0.15760652720928192},{"word":"please","start":1.76,"end":2.08,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.2536071836948395},{"word":"leave","start":2.08,"end":2.24,"confidence":0.99316406,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.21501916646957395},{"word":"me","start":2.24,"end":2.32,"confidence":0.46557617,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.2202044278383255},{"word":"a","start":2.32,"end":2.3999999,"confidence":0.98828125,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2416914105415344},{"word":"message","start":2.3999999,"end":2.72,"confidence":0.9440918,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.180785208940506},{"word":"and","start":2.72,"end":2.96,"confidence":0.9970703,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.13737742602825165},{"word":"i'll","start":2.96,"end":3.04,"confidence":0.9975586,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.16387270390987396},{"word":"call","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.22883714735507965},{"word":"you","start":3.1999998,"end":3.36,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.3167600631713867},{"word":"back","start":3.36,"end":3.6799998,"confidence":0.9975586,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.13675598800182345},{"word":"thank","start":3.6799998,"end":3.84,"confidence":0.99902344,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6801985502243042},{"word":"you","start":3.84,"end":4.34,"confidence":0.9980469,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3343978822231293}],"paragraphs":{"transcript":"\nYou've called John McKinley. Please leave me a message, and I'll call you back. Thank you.","paragraphs":[{"sentences":[{"text":"You've called John McKinley.","start":0.56,"end":1.76,"sentiment":"neutral","sentiment_score":-0.1514563038945198},{"text":"Please leave me a message, and I'll call you back.","start":1.76,"end":3.6799998,"sentiment":"neutral","sentiment_score":-0.20949107259511948},{"text":"Thank you.","start":3.6799998,"end":4.34,"sentiment":"positive","sentiment_score":0.5072982162237167}],"sentiment":"neutral","sentiment_score":-0.10538371931761503,"num_words":16,"start":0.56,"end":4.34}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've called John McKinley. Please leave me a message, and I'll call you back. Thank you.","paragraphs":[{"sentences":[{"text":"You've called John McKinley.","start":0.56,"end":1.76,"sentiment":"neutral","sentiment_score":-0.1514563038945198},{"text":"Please leave me a message, and I'll call you back.","start":1.76,"end":3.6799998,"sentiment":"neutral","sentiment_score":-0.20949107259511948},{"text":"Thank you.","start":3.6799998,"end":4.34,"sentiment":"positive","sentiment_score":0.5072982162237167}],"sentiment":"neutral","sentiment_score":-0.10538371931761503,"channel":1,"num_words":16,"start":0.56,"end":4.34}]},"summary":{"result":"success","short":"You've called John McKinley. Please leave me a message, and I'll call you back. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":14,"end_word":15,"intents":[{"intent":"Request callback","confidence_score":0.002323833}]}]},"sentiments":{"segments":[{"text":"You've called John McKinley. Please leave me a message, and I'll call you back.","start_word":0,"end_word":13,"sentiment":"neutral","sentiment_score":-0.1758340150117874},{"text":"Thank you.","start_word":14,"end_word":15,"sentiment":"positive","sentiment_score":0.562873899936676}],"average":{"sentiment":"neutral","sentiment_score":-0.0966867549078805}}}}