{"metadata":{"transaction_key":"deprecated","request_id":"019fd986-272e-7400-a99e-ac9f5465423a","sha256":"737b84be66e8a163d8b2c71f4a16ec84721e2bab9745697a0ea2b958fd3ca5c4","created":"2026-08-07T00:01:17.359Z","duration":13.823937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":6}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0458062053. This message bank is full. Please try again later. Goodbye.","confidence":1.0,"words":[{"word":"no","start":0.24,"end":0.39999998,"confidence":0.99609375,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6799181699752808},{"word":"message","start":0.39999998,"end":0.88,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5967665314674377},{"word":"can","start":0.88,"end":1.04,"confidence":1.0,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.707975447177887},{"word":"be","start":1.04,"end":1.1999999,"confidence":1.0,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6659970283508301},{"word":"left","start":1.1999999,"end":1.4399999,"confidence":1.0,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6586036682128906},{"word":"on","start":1.4399999,"end":1.5999999,"confidence":1.0,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.5323298573493958},{"word":"this","start":1.5999999,"end":1.8399999,"confidence":0.9941406,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.642993688583374},{"word":"service","start":1.8399999,"end":2.34,"confidence":0.99560547,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.6110217571258545},{"word":"0458062053","start":2.56,"end":8.639999,"confidence":0.9985107,"punctuated_word":"0458062053.","sentiment":"neutral","sentiment_score":-0.3262113034725189},{"word":"this","start":8.639999,"end":8.96,"confidence":0.9970703,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8735078573226929},{"word":"message","start":8.96,"end":9.36,"confidence":0.99902344,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8455402255058289},{"word":"bank","start":9.36,"end":9.599999,"confidence":0.99609375,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9138672947883606},{"word":"is","start":9.599999,"end":9.84,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9250146746635436},{"word":"full","start":9.84,"end":10.24,"confidence":0.9995117,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8860132694244385},{"word":"please","start":10.24,"end":10.559999,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.86930912733078},{"word":"try","start":10.559999,"end":10.88,"confidence":1.0,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8392795920372009},{"word":"again","start":10.88,"end":11.2,"confidence":0.99902344,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.82414311170578},{"word":"later","start":11.2,"end":11.7,"confidence":1.0,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8420884609222412},{"word":"goodbye","start":12.559999,"end":13.059999,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5112554430961609}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0458062053. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.24,"end":2.34,"sentiment":"negative","sentiment_score":-0.6369507685303688},{"text":"0458062053.","start":2.56,"end":8.639999,"sentiment":"neutral","sentiment_score":-0.3262113034725189},{"text":"This message bank is full.","start":8.639999,"end":10.24,"sentiment":"negative","sentiment_score":-0.8887886643409729},{"text":"Please try again later.","start":10.24,"end":11.7,"sentiment":"negative","sentiment_score":-0.8437050729990005},{"text":"Goodbye.","start":12.559999,"end":13.059999,"sentiment":"negative","sentiment_score":-0.5112554430961609}],"sentiment":"negative","sentiment_score":-0.7237808688690788,"num_words":19,"start":0.24,"end":13.059999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0458062053. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.24,"end":2.34,"sentiment":"negative","sentiment_score":-0.6369507685303688},{"text":"0458062053.","start":2.56,"end":8.639999,"sentiment":"neutral","sentiment_score":-0.3262113034725189},{"text":"This message bank is full.","start":8.639999,"end":10.24,"sentiment":"negative","sentiment_score":-0.8887886643409729},{"text":"Please try again later.","start":10.24,"end":11.7,"sentiment":"negative","sentiment_score":-0.8437050729990005},{"text":"Goodbye.","start":12.559999,"end":13.059999,"sentiment":"negative","sentiment_score":-0.5112554430961609}],"sentiment":"negative","sentiment_score":-0.7237808688690788,"channel":1,"num_words":19,"start":0.24,"end":13.059999}]},"summary":{"result":"success","short":"No message can be left on this service. 0458062053. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Request to try again","confidence_score":0.108801164}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service. 0458062053. This message bank is full. Please try again later. Goodbye.","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.6697505116462708}],"average":{"sentiment":"negative","sentiment_score":-0.6697505424762594}}}}