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So have you started allocating these temp number sorry, temporary digits to GAMs yourself? Okay. But but I was gonna ask, do you have the rest of the numbers, or do you need 82 numbers? So you've spelled that whatever's in your list. Right? So you got, like, 12345678910111213, 14 listed numbers in that email. So so do you need 82 total or do you need 82 minus the 14? 82 total. So 82 minus the 14 that you've already allocated. Oh, okay. Yep. Okay. So have so at the moment, you have no more new numbers. You need an 82 new numbers. Is that what you're saying? For temporary temporary. Okay. Just gotta make sure because I wanna I have to allocate I have to allocate them manually, which is painful. That's why. But wait a second. So are we are we allocating it to is it a SIP trunk or is it a cloud phone system? Oh, it's even double up work. Okay. So I'll just throw it to your account and then you have to add it to the cloud phone system. Okay. I need to how soon do you need it? Because I'm not in front of my computer until later. I don't have I didn't bring my laptop today. I'm gonna be out for a couple hours until, like, 6PM. So I have I'm gonna try to book on my phone, but it's gonna be very tricky and messy. But I don't want Dan's busy on all the stuff. I I shouldn't bother him with that stuff. Let me see what I can do. Like, I mean, 80 two numbers manually is gonna be painful. What if I what if I just get you a 100 number block? Can I just get you a 100 number block? Maybe if if I can find a 100 block that's free, I just give it to you because the the script is easier just to do a 100 numbers rather than do manually one at a time. Yeah. Let me come back to you. If I could come back to you and find a fresh 100 number range, I'll I'll message you back. But let let me find out first once I pull over. And then yeah. Because I'm just with my son today, so I gotta take him out. Yeah. Oh, okay. Let's the AI stuff is fascinating. I just had a meeting with Daniel. He showed me some new updates. It's fresh. We can do some booking meetings. We can, you know, book it into the calendar. We can do some fact answering, you know, FAQ sort of questionnaire sort of things for the AI agents. You know, you can prompt stuff and put it all in the knowledge base. There's a lot of cool things happening with this. I I wanna call it the AI workspace that's integrated into a a cloud phone system. So our cloud phone system's gonna be more advanced. We're gonna rebuild our Comstock hub, and we're gonna call it Comstock Studio, which gives you the ability to rebrand stuff and, you know, heaps a bunch of things to go through. Let's meet up in about two weeks time so that I can then update you on the new features and show you face to face. Have some breakfast. Perfect. Yep. Yeah. Perfect. Yep. Yep. Okay. Sounds good. Alright. Perfect. Sounds good to me. Alright. Cool. Alright. Oh, well, I'll get back to you on this 100 number block. If I find it fast but if if we don't have it, then I'll have to look for 82 individual ones later this evening. Alright. Thanks. Alright. 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and Comstock. Hi, Harry. How are you going? Good. Good.\n\nI'm just driving at the moment, but I saw your email pop in regarding GAMs, temporary numbers. So have you started allocating these temp number sorry, temporary digits to GAMs yourself? Okay. But but I was gonna ask, do you have the rest of the numbers, or do you need 82 numbers? So you've spelled that whatever's in your list.\n\nRight? So you got, like, 12345678910111213, 14 listed numbers in that email. So so do you need 82 total or do you need 82 minus the 14? 82 total. So 82 minus the 14 that you've already allocated.\n\nOh, okay. Yep. Okay. So have so at the moment, you have no more new numbers. You need an 82 new numbers.\n\nIs that what you're saying? For temporary temporary. Okay. Just gotta make sure because I wanna I have to allocate I have to allocate them manually, which is painful. That's why.\n\nBut wait a second. So are we are we allocating it to is it a SIP trunk or is it a cloud phone system? Oh, it's even double up work. Okay. So I'll just throw it to your account and then you have to add it to the cloud phone system.\n\nOkay. I need to how soon do you need it? Because I'm not in front of my computer until later. I don't have I didn't bring my laptop today. I'm gonna be out for a couple hours until, like, 6PM.\n\nSo I have I'm gonna try to book on my phone, but it's gonna be very tricky and messy. But I don't want Dan's busy on all the stuff. I I shouldn't bother him with that stuff. Let me see what I can do. Like, I mean, 80 two numbers manually is gonna be painful.\n\nWhat if I what if I just get you a 100 number block? Can I just get you a 100 number block? Maybe if if I can find a 100 block that's free, I just give it to you because the the script is easier just to do a 100 numbers rather than do manually one at a time. Yeah. Let me come back to you.\n\nIf I could come back to you and find a fresh 100 number range, I'll I'll message you back. But let let me find out first once I pull over. And then yeah. Because I'm just with my son today, so I gotta take him out. Yeah.\n\nOh, okay. Let's the AI stuff is fascinating. I just had a meeting with Daniel. He showed me some new updates. It's fresh.\n\nWe can do some booking meetings. We can, you know, book it into the calendar. We can do some fact answering, you know, FAQ sort of questionnaire sort of things for the AI agents. You know, you can prompt stuff and put it all in the knowledge base. There's a lot of cool things happening with this.\n\nI I wanna call it the AI workspace that's integrated into a a cloud phone system. So our cloud phone system's gonna be more advanced. We're gonna rebuild our Comstock hub, and we're gonna call it Comstock Studio, which gives you the ability to rebrand stuff and, you know, heaps a bunch of things to go through. Let's meet up in about two weeks time so that I can then update you on the new features and show you face to face. Have some breakfast.\n\nPerfect. Yep. Yeah. Perfect. Yep.\n\nYep. Okay. Sounds good. Alright. Perfect.\n\nSounds good to me. Alright. Cool. Alright. Oh, well, I'll get back to you on this 100 number block.\n\nIf I find it fast but if if we don't have it, then I'll have to look for 82 individual ones later this evening. Alright. Thanks. Alright. Thank you, Harry.","paragraphs":[{"sentences":[{"text":"Shownu and Comstock.","start":7.04,"end":8.26,"sentiment":"neutral","sentiment_score":0.040039422611395516},{"text":"Hi, Harry.","start":21.215,"end":21.935,"sentiment":"neutral","sentiment_score":0.13918085396289825},{"text":"How are you going?","start":21.935,"end":22.835,"sentiment":"neutral","sentiment_score":0.19252201914787292},{"text":"Good.","start":25.26,"end":25.5,"sentiment":"positive","sentiment_score":0.440520703792572},{"text":"Good.","start":25.5,"end":25.74,"sentiment":"positive","sentiment_score":0.34686893224716187}],"sentiment":"neutral","sentiment_score":0.1778143353082917,"num_words":11,"start":7.04,"end":25.74},{"sentences":[{"text":"I'm just driving at the moment, but I saw your email pop in regarding GAMs, temporary numbers.","start":25.74,"end":31.44,"sentiment":"neutral","sentiment_score":0.026328276459346798},{"text":"So have you started allocating these temp number sorry, temporary digits to GAMs 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6PM.","start":153.705,"end":156.60501,"sentiment":"neutral","sentiment_score":-0.07302868637171658}],"sentiment":"neutral","sentiment_score":-0.03472804012708366,"num_words":40,"start":138.575,"end":156.60501},{"sentences":[{"text":"So I have I'm gonna try to book on my phone, but it's gonna be very tricky and messy.","start":157.145,"end":161.545,"sentiment":"neutral","sentiment_score":-0.08435582055857307},{"text":"But I don't want Dan's busy on all the stuff.","start":161.545,"end":168.07,"sentiment":"negative","sentiment_score":-0.3673450700938702},{"text":"I I shouldn't bother him with that stuff.","start":168.07,"end":170.17001,"sentiment":"neutral","sentiment_score":-0.1917275870218873},{"text":"Let me see what I can do.","start":170.31001,"end":171.67001,"sentiment":"neutral","sentiment_score":-0.03781106935015747},{"text":"Like, I mean, 80 two numbers manually is gonna be 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Harry.","start":303.57498,"end":304.475,"sentiment":"neutral","sentiment_score":0.17686152209838232}],"sentiment":"neutral","sentiment_score":0.06891405157124003,"num_words":30,"start":294.615,"end":304.475}]}}]},{"alternatives":[{"transcript":"Hi. If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Hello, sir. How are you? Good. Good. How are things? Yes. Yeah. We already done that. So the plan was basically to yeah. No. I don't have. Yeah. One second. So Yeah. That one we got previously. Right? So yeah. We need to actually have another 82 numbers. 82 total. No. No. Sorry. 8282 plus 14. So they have, like, a 100 block range total. So we need to create each extension for each user so they will be logging into the phone. And then then once they're happy, then we'll do the cutover. Correct. Correct. Correct. Correct. Correct. No. No. Correct. Yeah. Yep. Okay. Cloud phone system. No. If you just just you know, basically, what do you do? Just add into the tenant and I'll I'll do it. Yeah. Yeah. Just create my account. I'll I'll do it. I'll do it. K? He called me he called me this morning. If you can do it by afternoon, it should be good. So I can I can finish it by evening, and I will throw it over to him? Number? Okay. No. No. Don't do it from phone. Or is it like Dan can't do it? Okay. No. Sure. So I'll wait I'll wait for the evening. No. No. Don't see, don't don't stress. Don't stress. Whenever whenever you read phone, you can do it. Okay. Should be good. Yep. Okay. Okay. Sounds good. Yep. Yep. No. No. All good, man. All good. What's the plan? When we're gonna meet again? We need to have lunch to you. Cool. Mhmm. That could be awesome. Yep. No worries. Sounds good. No. Look. My my I'm I'm I'm setting up some targets to have at least 2,000 users by end of this year. Okay? So, yeah. So we already got around maybe 150 something once this customer onboard. Yeah. So, yeah, it's good realistic number. We're just working to get the cheap, you know, the desired desired numbers into the system. Yeah. Okay. Yep. So yeah. It's looking forward to hear from you more the AI stuff and go from there. Good. Talk to me. No worries. No worries. Thanks. Okay? Cheers. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Hello, sir.\n\nHow are you? Good. Good. How are things? Yes.\n\nYeah. We already done that. So the plan was basically to yeah. No. I don't have.\n\nYeah. One second. So Yeah. That one we got previously. Right?\n\nSo yeah. We need to actually have another 82 numbers. 82 total. No. No.\n\nSorry. 8282 plus 14. So they have, like, a 100 block range total. So we need to create each extension for each user so they will be logging into the phone. And then then once they're happy, then we'll do the cutover.\n\nCorrect. Correct. Correct. Correct. Correct.\n\nNo. No. Correct. Yeah. Yep.\n\nOkay. Cloud phone system. No. If you just just you know, basically, what do you do? Just add into the tenant and I'll I'll do it.\n\nYeah. Yeah. Just create my account. I'll I'll do it. I'll do it.\n\nK? He called me he called me this morning. If you can do it by afternoon, it should be good. So I can I can finish it by evening, and I will throw it over to him? Number?\n\nOkay. No. No. Don't do it from phone. Or is it like Dan can't do it?\n\nOkay. No. Sure. So I'll wait I'll wait for the evening. No.\n\nNo. Don't see, don't don't stress. Don't stress. Whenever whenever you read phone, you can do it. Okay.\n\nShould be good. Yep. Okay. Okay. Sounds good.\n\nYep. Yep. No. No. All good, man.\n\nAll good. What's the plan? When we're gonna meet again? We need to have lunch to you. Cool.\n\nMhmm. That could be awesome. Yep. No worries. Sounds good.\n\nNo. Look. My my I'm I'm I'm setting up some targets to have at least 2,000 users by end of this year. Okay? So, yeah.\n\nSo we already got around maybe 150 something once this customer onboard. Yeah. So, yeah, it's good realistic number. We're just working to get the cheap, you know, the desired desired numbers into the system. Yeah.\n\nOkay. Yep. So yeah. It's looking forward to hear from you more the AI stuff and go from there. Good.\n\nTalk to me. No worries. No worries. Thanks. Okay?\n\nCheers. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.03410591930150986},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.39999998,"end":4.9,"sentiment":"neutral","sentiment_score":0.032220240333117545},{"text":"Thanks.","start":14.32,"end":14.82,"sentiment":"positive","sentiment_score":0.3786816000938415},{"text":"Please stay on the line.","start":15.285,"end":16.825,"sentiment":"neutral","sentiment_score":0.19220928549766542},{"text":"Hello, sir.","start":19.125,"end":19.845,"sentiment":"neutral","sentiment_score":0.14473387598991394}],"sentiment":"neutral","sentiment_score":0.08715302176773548,"num_words":25,"start":0.16,"end":19.845},{"sentences":[{"text":"How are 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yeah.","start":41.1,"end":43.845,"sentiment":"neutral","sentiment_score":0.012788666944418634},{"text":"No.","start":48.805,"end":49.045002,"sentiment":"neutral","sentiment_score":-0.1897978633642197},{"text":"I don't have.","start":49.045002,"end":49.865,"sentiment":"neutral","sentiment_score":-0.14431305726369223}],"sentiment":"neutral","sentiment_score":-0.02466071373783052,"num_words":16,"start":39.58,"end":49.865},{"sentences":[{"text":"Yeah.","start":56.005,"end":56.405,"sentiment":"neutral","sentiment_score":-0.018805595114827156},{"text":"One second.","start":56.405,"end":57.66,"sentiment":"neutral","sentiment_score":-0.014644651673734188},{"text":"So Yeah.","start":60.6,"end":69.42,"sentiment":"neutral","sentiment_score":-0.010001836344599724},{"text":"That one we got previously.","start":69.479996,"end":71.02,"sentiment":"neutral","sentiment_score":-0.011186571046710014},{"text":"Right?","start":71.16,"end":71.64,"sentiment":"neutral","sentiment_score":-0.01930185779929161}],"sentiment":"neutral","sentiment_score":-0.013030298562212423,"num_words":11,"start":56.005,"end":71.64},{"sentences":[{"text":"So yeah.","start":71.64,"end":73.255005,"sentiment":"neutral","sentiment_score":-0.020452097058296204},{"text":"We need to actually have another 82 numbers.","start":73.255005,"end":75.915,"sentiment":"neutral","sentiment_score":-0.019947873428463936},{"text":"82 total.","start":83.015,"end":84.075005,"sentiment":"neutral","sentiment_score":-0.010034886188805103},{"text":"No.","start":88.24,"end":88.4,"sentiment":"neutral","sentiment_score":-0.0926026701927185},{"text":"No.","start":88.4,"end":88.64,"sentiment":"neutral","sentiment_score":-0.1280083954334259}],"sentiment":"neutral","sentiment_score":-0.031512001396289895,"num_words":14,"start":71.64,"end":88.64},{"sentences":[{"text":"Sorry.","start":88.64,"end":88.96,"sentiment":"neutral","sentiment_score":-0.11839337646961212},{"text":"8282 plus 14.","start":88.96,"end":90.56,"sentiment":"neutral","sentiment_score":-0.022146509339412052},{"text":"So they have, like, a 100 block range total.","start":90.56,"end":93.06,"sentiment":"neutral","sentiment_score":-0.019632457858986326},{"text":"So we need to create each extension for each user so they will be logging into the phone.","start":93.36,"end":98.1,"sentiment":"neutral","sentiment_score":0.020025713162289724},{"text":"And then then once they're happy, then we'll do the cutover.","start":98.465004,"end":101.845,"sentiment":"neutral","sentiment_score":0.021405645688487726}],"sentiment":"neutral","sentiment_score":0.005580950339901305,"num_words":42,"start":88.64,"end":101.845},{"sentences":[{"text":"Correct.","start":108.625,"end":109.125,"sentiment":"neutral","sentiment_score":-0.003435557708144188},{"text":"Correct.","start":109.265,"end":109.505005,"sentiment":"neutral","sentiment_score":0.0032487218268215656},{"text":"Correct.","start":109.505005,"end":109.905,"sentiment":"neutral","sentiment_score":0.008065535686910152},{"text":"Correct.","start":109.905,"end":110.405,"sentiment":"neutral","sentiment_score":0.021699052304029465},{"text":"Correct.","start":110.7,"end":111.2,"sentiment":"neutral","sentiment_score":0.015851255506277084}],"sentiment":"neutral","sentiment_score":0.009085801523178815,"num_words":5,"start":108.625,"end":111.2},{"sentences":[{"text":"No.","start":112.94,"end":113.1,"sentiment":"neutral","sentiment_score":-0.16872115433216095},{"text":"No.","start":113.1,"end":113.38,"sentiment":"neutral","sentiment_score":-0.15387989580631256},{"text":"Correct.","start":113.38,"end":113.659996,"sentiment":"neutral","sentiment_score":-0.08331714570522308},{"text":"Yeah.","start":113.659996,"end":113.979996,"sentiment":"neutral","sentiment_score":-0.1151016354560852},{"text":"Yep.","start":113.979996,"end":114.479996,"sentiment":"neutral","sentiment_score":-0.1164265275001526}],"sentiment":"neutral","sentiment_score":-0.12748927175998687,"num_words":5,"start":112.94,"end":114.479996},{"sentences":[{"text":"Okay.","start":119.74,"end":120.24,"sentiment":"neutral","sentiment_score":-0.060334399342536926},{"text":"Cloud phone system.","start":125.425,"end":126.485,"sentiment":"neutral","sentiment_score":-0.0688123106956482},{"text":"No.","start":129.745,"end":129.985,"sentiment":"neutral","sentiment_score":-0.12202116847038268},{"text":"If you just just you know, basically, what do you do?","start":129.985,"end":132.065,"sentiment":"neutral","sentiment_score":-0.087593347850171},{"text":"Just add into the tenant and I'll I'll do it.","start":132.065,"end":135.445,"sentiment":"neutral","sentiment_score":0.07699758224189282}],"sentiment":"neutral","sentiment_score":-0.022397827070492964,"num_words":26,"start":119.74,"end":135.445},{"sentences":[{"text":"Yeah.","start":135.745,"end":136.065,"sentiment":"neutral","sentiment_score":0.032060232013463974},{"text":"Yeah.","start":136.065,"end":136.305,"sentiment":"neutral","sentiment_score":0.027948055416345596},{"text":"Just create my account.","start":136.305,"end":137.425,"sentiment":"neutral","sentiment_score":0.04411015100777149},{"text":"I'll I'll do it.","start":137.425,"end":138.145,"sentiment":"neutral","sentiment_score":0.15565360616892576},{"text":"I'll do it.","start":138.145,"end":138.625,"sentiment":"neutral","sentiment_score":0.20627094308535257}],"sentiment":"neutral","sentiment_score":0.11368278041481972,"num_words":13,"start":135.745,"end":138.625},{"sentences":[{"text":"K?","start":138.625,"end":139.125,"sentiment":"neutral","sentiment_score":0.02821405977010727},{"text":"He called me he called me this morning.","start":143.38,"end":145.06001,"sentiment":"neutral","sentiment_score":0.036003634333610535},{"text":"If you can do it by afternoon, it should be good.","start":145.06001,"end":146.98001,"sentiment":"positive","sentiment_score":0.3717795285311612},{"text":"So I can I can finish it by evening, and I will throw it over to him?","start":146.98001,"end":151.40001,"sentiment":"neutral","sentiment_score":0.18914642491761377},{"text":"Number?","start":151.94,"end":152.355,"sentiment":"neutral","sentiment_score":-0.016901547089219093}],"sentiment":"neutral","sentiment_score":0.20011593749452578,"num_words":38,"start":138.625,"end":152.355},{"sentences":[{"text":"Okay.","start":157.075,"end":157.575,"sentiment":"neutral","sentiment_score":-0.04999515786767006},{"text":"No.","start":160.995,"end":161.315,"sentiment":"neutral","sentiment_score":-0.2225432246923447},{"text":"No.","start":161.315,"end":161.555,"sentiment":"neutral","sentiment_score":-0.13384559750556946},{"text":"Don't do it from phone.","start":161.555,"end":162.515,"sentiment":"neutral","sentiment_score":-0.13099641501903533},{"text":"Or is it like Dan can't do it?","start":162.515,"end":164.37,"sentiment":"neutral","sentiment_score":-0.14966208767145872}],"sentiment":"neutral","sentiment_score":-0.14116642228327692,"num_words":16,"start":157.075,"end":164.37},{"sentences":[{"text":"Okay.","start":168.69,"end":169.19,"sentiment":"neutral","sentiment_score":-0.12098964303731918},{"text":"No.","start":169.40999,"end":169.65,"sentiment":"neutral","sentiment_score":-0.14699479937553406},{"text":"Sure.","start":169.65,"end":169.89,"sentiment":"neutral","sentiment_score":-0.08042163401842117},{"text":"So I'll wait I'll wait for the evening.","start":169.89,"end":171.67,"sentiment":"neutral","sentiment_score":-0.043612048495560884},{"text":"No.","start":172.12999,"end":172.29,"sentiment":"neutral","sentiment_score":-0.2120184600353241}],"sentiment":"neutral","sentiment_score":-0.07577674370259047,"num_words":12,"start":168.69,"end":172.29},{"sentences":[{"text":"No.","start":172.29,"end":172.53,"sentiment":"neutral","sentiment_score":-0.2558439373970032},{"text":"Don't see, don't don't stress.","start":172.53,"end":174.70999,"sentiment":"neutral","sentiment_score":-0.20728822350502013},{"text":"Don't stress.","start":175.48999,"end":176.53,"sentiment":"neutral","sentiment_score":-0.12771467864513397},{"text":"Whenever whenever you read phone, you can do it.","start":176.53,"end":179.11,"sentiment":"neutral","sentiment_score":-0.026620566017097898},{"text":"Okay.","start":179.89499,"end":180.135,"sentiment":"neutral","sentiment_score":0.026331055909395214}],"sentiment":"neutral","sentiment_score":-0.09783158058093654,"num_words":18,"start":172.29,"end":180.135},{"sentences":[{"text":"Should be good.","start":180.135,"end":181.03499,"sentiment":"neutral","sentiment_score":0.0646837701400121},{"text":"Yep.","start":184.855,"end":185.355,"sentiment":"neutral","sentiment_score":0.08349009603261948},{"text":"Okay.","start":191.73499,"end":192.23499,"sentiment":"neutral","sentiment_score":0.06912343949079514},{"text":"Okay.","start":192.375,"end":192.875,"sentiment":"neutral","sentiment_score":0.0780373215675354},{"text":"Sounds good.","start":192.935,"end":193.59,"sentiment":"neutral","sentiment_score":0.1802922934293747}],"sentiment":"neutral","sentiment_score":0.09816084429621696,"num_words":8,"start":180.135,"end":193.59},{"sentences":[{"text":"Yep.","start":203.03,"end":203.34999,"sentiment":"neutral","sentiment_score":-0.017263952642679214},{"text":"Yep.","start":203.34999,"end":203.43,"sentiment":"neutral","sentiment_score":-0.04449441283941269},{"text":"No.","start":203.43,"end":203.67,"sentiment":"neutral","sentiment_score":-0.16246488690376282},{"text":"No.","start":203.67,"end":203.83,"sentiment":"neutral","sentiment_score":-0.03067079186439514},{"text":"All good, man.","start":203.83,"end":204.47,"sentiment":"neutral","sentiment_score":0.23617867132027945}],"sentiment":"neutral","sentiment_score":0.06480599567294121,"num_words":7,"start":203.03,"end":204.47},{"sentences":[{"text":"All good.","start":204.47,"end":204.87,"sentiment":"positive","sentiment_score":0.35688500106334686},{"text":"What's the plan?","start":204.87,"end":205.59,"sentiment":"neutral","sentiment_score":0.009554148030777773},{"text":"When we're gonna meet again?","start":205.59,"end":206.70999,"sentiment":"neutral","sentiment_score":0.02083062445744872},{"text":"We need to have lunch to you.","start":206.70999,"end":207.945,"sentiment":"neutral","sentiment_score":0.05393423246485846},{"text":"Cool.","start":217.145,"end":217.645,"sentiment":"neutral","sentiment_score":0.27274733781814575}],"sentiment":"neutral","sentiment_score":0.08315958519880143,"num_words":18,"start":204.47,"end":217.645},{"sentences":[{"text":"Mhmm.","start":225.36,"end":225.86,"sentiment":"neutral","sentiment_score":0.07263336330652237},{"text":"That could be awesome.","start":238.93501,"end":239.91501,"sentiment":"positive","sentiment_score":0.42106039822101593},{"text":"Yep.","start":240.455,"end":240.955,"sentiment":"neutral","sentiment_score":0.1270403116941452},{"text":"No worries.","start":254.79001,"end":255.61,"sentiment":"neutral","sentiment_score":0.04699588194489479},{"text":"Sounds good.","start":259.35,"end":260.07,"sentiment":"neutral","sentiment_score":0.25293736159801483}],"sentiment":"neutral","sentiment_score":0.24837817549705504,"num_words":10,"start":225.36,"end":260.07},{"sentences":[{"text":"No.","start":260.07,"end":260.31,"sentiment":"neutral","sentiment_score":0.05841248482465744},{"text":"Look.","start":260.31,"end":260.63,"sentiment":"neutral","sentiment_score":0.06713743507862091},{"text":"My my I'm I'm I'm setting up some targets to have at least 2,000 users by end of this year.","start":260.63,"end":266.505,"sentiment":"neutral","sentiment_score":0.05361306676641107},{"text":"Okay?","start":266.665,"end":267.165,"sentiment":"neutral","sentiment_score":0.0820077583193779},{"text":"So, yeah.","start":268.42502,"end":268.905,"sentiment":"neutral","sentiment_score":0.09796971827745438}],"sentiment":"neutral","sentiment_score":0.05903033800423145,"num_words":25,"start":260.07,"end":268.905},{"sentences":[{"text":"So we already got around maybe 150 something once this customer onboard.","start":268.905,"end":273.245,"sentiment":"neutral","sentiment_score":0.08135916727284591},{"text":"Yeah.","start":273.545,"end":273.785,"sentiment":"neutral","sentiment_score":0.17929187417030334},{"text":"So, yeah, it's good realistic number.","start":273.785,"end":275.70502,"sentiment":"neutral","sentiment_score":0.2677200362086296},{"text":"We're just working to get the cheap, you know, the desired desired numbers into the system.","start":275.70502,"end":280.125,"sentiment":"neutral","sentiment_score":0.18358348216861486},{"text":"Yeah.","start":280.47,"end":280.97,"sentiment":"neutral","sentiment_score":0.12827599048614502}],"sentiment":"neutral","sentiment_score":0.16187593899667263,"num_words":36,"start":268.905,"end":280.97},{"sentences":[{"text":"Okay.","start":282.31,"end":282.81,"sentiment":"neutral","sentiment_score":0.1867938935756683},{"text":"Yep.","start":283.19,"end":283.43002,"sentiment":"neutral","sentiment_score":0.22245195508003235},{"text":"So yeah.","start":283.43002,"end":283.91,"sentiment":"neutral","sentiment_score":0.25338810682296753},{"text":"It's looking forward to hear from you more the AI stuff and go from there.","start":283.91,"end":287.61002,"sentiment":"neutral","sentiment_score":0.2870700905720393},{"text":"Good.","start":290.79,"end":291.29,"sentiment":"neutral","sentiment_score":0.2375381588935852}],"sentiment":"neutral","sentiment_score":0.2729805789887905,"num_words":20,"start":282.31,"end":291.29},{"sentences":[{"text":"Talk to me.","start":291.67,"end":292.425,"sentiment":"neutral","sentiment_score":0.09848501533269882},{"text":"No worries.","start":301.38498,"end":301.705,"sentiment":"neutral","sentiment_score":0.07115944847464561},{"text":"No worries.","start":301.705,"end":302.26498,"sentiment":"neutral","sentiment_score":0.07247953861951828},{"text":"Thanks.","start":302.26498,"end":302.745,"sentiment":"neutral","sentiment_score":0.2985936999320984},{"text":"Okay?","start":302.745,"end":303.245,"sentiment":"neutral","sentiment_score":0.15306657552719116}],"sentiment":"neutral","sentiment_score":0.1149325884050793,"num_words":9,"start":291.67,"end":303.245},{"sentences":[{"text":"Cheers.","start":303.305,"end":303.705,"sentiment":"neutral","sentiment_score":0.3304309844970703},{"text":"Bye.","start":303.705,"end":304.205,"sentiment":"neutral","sentiment_score":0.16626444458961487}],"sentiment":"neutral","sentiment_score":0.2483477145433426,"num_words":2,"start":303.305,"end":304.205}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Shownu and Comstock.\n\nChannel 1: Thanks. Please stay on the line. Hello, sir. How are you?\n\nChannel 0: Hi, Harry. How are you going?\n\nChannel 1: Good. Good. How are things?\n\nChannel 0: Good. Good. I'm just driving at the moment, but I saw your email pop in regarding GAMs, temporary numbers.\n\nChannel 1: Yes.\n\nChannel 0: So have you started allocating these temp number sorry, temporary digits to GAMs yourself?\n\nChannel 1: Yeah. We already done that. So the plan\n\nChannel 0: Okay.\n\nChannel 1: was basically to yeah.\n\nChannel 0: But but I was gonna ask, do you have the rest of the numbers, or do you need 82 numbers?\n\nChannel 1: No. I don't have.\n\nChannel 0: So you've spelled that whatever's in your list. Right?\n\nChannel 1: Yeah. One second. So\n\nChannel 0: So you got, like, 12345678910111213, 14 listed numbers in that email.\n\nChannel 1: Yeah. That one we got previously. Right? So yeah. We need to actually\n\nChannel 0: So\n\nChannel 1: have another 82 numbers.\n\nChannel 0: so do you need 82 total or do you need 82 minus the 14?\n\nChannel 1: 82 total.\n\nChannel 0: 82 total. So 82 minus the 14 that you've\n\nChannel 1: No. No.\n\nChannel 0: already\n\nChannel 1: Sorry.\n\nChannel 0: allocated.\n\nChannel 1: 8282 plus 14. So they have, like, a 100 block range total. So\n\nChannel 0: Oh,\n\nChannel 1: we need to\n\nChannel 0: okay.\n\nChannel 1: create each extension for each user so they will be logging into the phone. And then then\n\nChannel 0: Yep.\n\nChannel 1: once they're happy, then we'll do the cutover.\n\nChannel 0: Okay. So have so at the moment, you have no more new numbers. You need an 82 new numbers. Is that what\n\nChannel 1: Correct.\n\nChannel 0: you're saying? For temporary\n\nChannel 1: Correct. Correct.\n\nChannel 0: temporary.\n\nChannel 1: Correct. Correct.\n\nChannel 0: Okay. Just gotta make sure because\n\nChannel 1: No.\n\nChannel 0: I wanna\n\nChannel 1: No. Correct.\n\nChannel 0: I\n\nChannel 1: Yeah.\n\nChannel 0: have to\n\nChannel 1: Yep.\n\nChannel 0: allocate I have to allocate them manually, which is painful. That's why. But\n\nChannel 1: Okay.\n\nChannel 0: wait a second. So are we are we allocating it to is it a SIP trunk or is it a cloud phone system?\n\nChannel 1: Cloud phone system.\n\nChannel 0: Oh, it's even double up work. Okay.\n\nChannel 1: No.\n\nChannel 0: So\n\nChannel 1: If you just just you know, basically, what do you do? Just add into the tenant and\n\nChannel 0: I'll just throw it\n\nChannel 1: I'll I'll\n\nChannel 0: to your\n\nChannel 1: do it.\n\nChannel 0: account and then you\n\nChannel 1: Yeah.\n\nChannel 0: have to\n\nChannel 1: Yeah.\n\nChannel 0: add\n\nChannel 1: Just\n\nChannel 0: it to\n\nChannel 1: create\n\nChannel 0: the\n\nChannel 1: my account.\n\nChannel 0: cloud phone\n\nChannel 1: I'll\n\nChannel 0: system.\n\nChannel 1: I'll do it. I'll do it.\n\nChannel 0: Okay.\n\nChannel 1: K?\n\nChannel 0: I need to how soon do you need it? Because I'm not in front of my\n\nChannel 1: He\n\nChannel 0: computer\n\nChannel 1: called\n\nChannel 0: until\n\nChannel 1: me\n\nChannel 0: later.\n\nChannel 1: he called me this morning. If you can do it by afternoon, it should be good. So I can I can finish it by evening, and I will\n\nChannel 0: I\n\nChannel 1: throw\n\nChannel 0: don't\n\nChannel 1: it over\n\nChannel 0: have\n\nChannel 1: to him? Number?\n\nChannel 0: I didn't bring my laptop today. I'm gonna be out for a couple hours until, like, 6PM.\n\nChannel 1: Okay.\n\nChannel 0: So I have I'm gonna try to book on my phone, but it's gonna be very tricky and\n\nChannel 1: No.\n\nChannel 0: messy.\n\nChannel 1: No.\n\nChannel 0: But\n\nChannel 1: Don't do it from phone. Or is it like Dan can't do it?\n\nChannel 0: I don't want Dan's busy on all the stuff. I I shouldn't bother\n\nChannel 1: Okay.\n\nChannel 0: him with that\n\nChannel 1: No. Sure.\n\nChannel 0: stuff.\n\nChannel 1: So I'll wait\n\nChannel 0: Let\n\nChannel 1: I'll\n\nChannel 0: me\n\nChannel 1: wait\n\nChannel 0: see\n\nChannel 1: for\n\nChannel 0: what\n\nChannel 1: the\n\nChannel 0: I\n\nChannel 1: evening.\n\nChannel 0: can do. Like, I mean,\n\nChannel 1: No. No. Don't\n\nChannel 0: 80\n\nChannel 1: see,\n\nChannel 0: two\n\nChannel 1: don't\n\nChannel 0: numbers manually\n\nChannel 1: don't\n\nChannel 0: is\n\nChannel 1: stress.\n\nChannel 0: gonna be painful.\n\nChannel 1: Don't\n\nChannel 0: What\n\nChannel 1: stress.\n\nChannel 0: if I\n\nChannel 1: Whenever whenever\n\nChannel 0: what if I\n\nChannel 1: you\n\nChannel 0: just\n\nChannel 1: read\n\nChannel 0: get\n\nChannel 1: phone,\n\nChannel 0: you a\n\nChannel 1: you\n\nChannel 0: 100\n\nChannel 1: can\n\nChannel 0: number\n\nChannel 1: do it.\n\nChannel 0: block? Can\n\nChannel 1: Okay.\n\nChannel 0: I just\n\nChannel 1: Should\n\nChannel 0: get you\n\nChannel 1: be\n\nChannel 0: a\n\nChannel 1: good.\n\nChannel 0: 100 number block? Maybe if if I can find a 100 block that's free, I just\n\nChannel 1: Yep.\n\nChannel 0: give it to you because the the script is easier just to do a 100 numbers rather than do manually one at a time. Yeah.\n\nChannel 1: Okay. Okay.\n\nChannel 0: Let me come back to\n\nChannel 1: Sounds\n\nChannel 0: you.\n\nChannel 1: good.\n\nChannel 0: If I could come back to you and find a fresh 100 number range, I'll I'll message you back. But let let me find out first once I pull over. And then yeah. Because I'm just with my son today, so I\n\nChannel 1: Yep.\n\nChannel 0: gotta take\n\nChannel 1: Yep. No.\n\nChannel 0: him out.\n\nChannel 1: No. All\n\nChannel 0: Yeah.\n\nChannel 1: good, man. All good. What's the plan? When\n\nChannel 0: Oh,\n\nChannel 1: we're\n\nChannel 0: okay.\n\nChannel 1: gonna meet again? We need to have lunch to you.\n\nChannel 0: Let's the AI stuff is fascinating. I just had a meeting with Daniel. He showed me some new updates. It's fresh. We can do\n\nChannel 1: Cool.\n\nChannel 0: some booking meetings. We can, you know, book it into the calendar. We can do some fact answering, you know, FAQ sort of questionnaire\n\nChannel 1: Mhmm.\n\nChannel 0: sort of things for the AI agents. You know, you can prompt stuff and put it all in the knowledge base. There's a lot of cool things happening with this. I I wanna call it the AI workspace that's integrated into a a cloud phone system. So our\n\nChannel 1: That\n\nChannel 0: cloud\n\nChannel 1: could be awesome.\n\nChannel 0: phone system's gonna be\n\nChannel 1: Yep.\n\nChannel 0: more advanced. We're gonna rebuild our Comstock hub, and we're gonna call it Comstock Studio, which gives you the ability to rebrand stuff and, you know, heaps a bunch of things to go through. Let's meet up in about two weeks time\n\nChannel 1: No\n\nChannel 0: so\n\nChannel 1: worries.\n\nChannel 0: that I can then update you on the new features and show you face to face.\n\nChannel 1: Sounds good. No. Look. My\n\nChannel 0: Have\n\nChannel 1: my\n\nChannel 0: some breakfast.\n\nChannel 1: I'm I'm I'm setting up some targets to have at least 2,000 users by end of this year. Okay?\n\nChannel 0: Perfect. Yep.\n\nChannel 1: So, yeah. So we already got around maybe 150 something once this customer\n\nChannel 0: Yeah.\n\nChannel 1: onboard.\n\nChannel 0: Perfect.\n\nChannel 1: Yeah. So, yeah,\n\nChannel 0: Yep.\n\nChannel 1: it's good realistic number. We're just working to get the cheap, you know, the desired desired numbers into the system. Yeah.\n\nChannel 0: Yep. Okay.\n\nChannel 1: Okay.\n\nChannel 0: Sounds good.\n\nChannel 1: Yep. So yeah. It's looking forward to hear from you more the AI stuff and go from there.\n\nChannel 0: Alright. Perfect. Sounds good to me. Alright. Cool.\n\nChannel 1: Good. Talk to\n\nChannel 0: Alright.\n\nChannel 1: me.\n\nChannel 0: Oh, well, I'll get back to you on this 100 number block. If I find it fast but if if we don't have it, then I'll have to look for 82 individual ones later this evening.\n\nChannel 1: No worries. No\n\nChannel 0: Alright.\n\nChannel 1: worries. Thanks.\n\nChannel 0: Thanks.\n\nChannel 1: Okay?\n\nChannel 0: Alright.\n\nChannel 1: Cheers.\n\nChannel 0: Thank\n\nChannel 1: Bye.\n\nChannel 0: you, Harry.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.16,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.03410591930150986},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":0.39999998,"end":4.9,"sentiment":"neutral","sentiment_score":0.032220240333117545}],"sentiment":"neutral","sentiment_score":0.032331162625375914,"channel":1,"num_words":17,"start":0.16,"end":4.9},{"sentences":[{"text":"Shownu and Comstock.","start":7.04,"end":8.26,"sentiment":"neutral","sentiment_score":0.040039422611395516}],"sentiment":"neutral","sentiment_score":0.040039422611395516,"channel":0,"num_words":3,"start":7.04,"end":8.26},{"sentences":[{"text":"Thanks.","start":14.32,"end":14.82,"sentiment":"positive","sentiment_score":0.3786816000938415},{"text":"Please stay on the 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numbers.","start":25.74,"end":31.44,"sentiment":"neutral","sentiment_score":0.026328276459346798}],"sentiment":"neutral","sentiment_score":0.06499843872887523,"channel":0,"num_words":19,"start":25.26,"end":31.44},{"sentences":[{"text":"Yes.","start":31.98,"end":32.48,"sentiment":"neutral","sentiment_score":0.018803264945745468}],"sentiment":"neutral","sentiment_score":0.018803264945745468,"channel":1,"num_words":1,"start":31.98,"end":32.48},{"sentences":[{"text":"So have you started allocating these temp number sorry, temporary digits to GAMs yourself?","start":33.42,"end":39.12,"sentiment":"neutral","sentiment_score":0.020159403993082897}],"sentiment":"neutral","sentiment_score":0.020159403993082897,"channel":0,"num_words":14,"start":33.42,"end":39.12},{"sentences":[{"text":"Yeah.","start":39.58,"end":40.06,"sentiment":"neutral","sentiment_score":0.016056304797530174},{"text":"We already done 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numbers?","start":44.485,"end":48.504997,"sentiment":"neutral","sentiment_score":-0.009500458324328064}],"sentiment":"neutral","sentiment_score":-0.009500458324328064,"channel":0,"num_words":20,"start":44.485,"end":48.504997},{"sentences":[{"text":"No.","start":48.805,"end":49.045002,"sentiment":"neutral","sentiment_score":-0.1897978633642197},{"text":"I don't have.","start":49.045002,"end":49.865,"sentiment":"neutral","sentiment_score":-0.14431305726369223}],"sentiment":"neutral","sentiment_score":-0.15568425878882408,"channel":1,"num_words":4,"start":48.805,"end":49.865},{"sentences":[{"text":"So you've spelled that whatever's in your list.","start":51.364998,"end":54.405,"sentiment":"neutral","sentiment_score":-0.08109399676322937},{"text":"Right?","start":54.405,"end":54.81,"sentiment":"neutral","sentiment_score":-0.03841657191514969}],"sentiment":"neutral","sentiment_score":-0.0763520606689983,"channel":0,"num_words":9,"start":51.364998,"end":54.81},{"sentences":[{"text":"Yeah.","start":56.005,"end":56.405,"sentiment":"neutral","sentiment_score":-0.018805595114827156},{"text":"One second.","start":56.405,"end":57.66,"sentiment":"neutral","sentiment_score":-0.014644651673734188},{"text":"So","start":60.6,"end":60.76,"sentiment":"neutral","sentiment_score":-0.01223406195640564}],"sentiment":"neutral","sentiment_score":-0.015082240104675293,"channel":1,"num_words":4,"start":56.005,"end":60.76},{"sentences":[{"text":"So you got, like, 12345678910111213, 14 listed numbers in that email.","start":60.65,"end":68.83,"sentiment":"neutral","sentiment_score":-0.01124454073777253}],"sentiment":"neutral","sentiment_score":-0.01124454073777253,"channel":0,"num_words":11,"start":60.65,"end":68.83},{"sentences":[{"text":"Yeah.","start":68.92,"end":69.42,"sentiment":"neutral","sentiment_score":-0.007769610732793808},{"text":"That one we got previously.","start":69.479996,"end":71.02,"sentiment":"neutral","sentiment_score":-0.011186571046710014},{"text":"Right?","start":71.16,"end":71.64,"sentiment":"neutral","sentiment_score":-0.01930185779929161},{"text":"So yeah.","start":71.64,"end":73.255005,"sentiment":"neutral","sentiment_score":-0.020452097058296204},{"text":"We need to 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14?","start":76.994995,"end":82.134995,"sentiment":"neutral","sentiment_score":-0.027569778662707125}],"sentiment":"neutral","sentiment_score":-0.027569778662707125,"channel":0,"num_words":14,"start":76.994995,"end":82.134995},{"sentences":[{"text":"82 total.","start":83.015,"end":84.075005,"sentiment":"neutral","sentiment_score":-0.010034886188805103}],"sentiment":"neutral","sentiment_score":-0.010034886188805103,"channel":1,"num_words":2,"start":83.015,"end":84.075005},{"sentences":[{"text":"82 total.","start":85.329994,"end":86.13,"sentiment":"neutral","sentiment_score":-0.009002923499792814},{"text":"So 82 minus the 14 that 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plus 14.","start":88.96,"end":90.56,"sentiment":"neutral","sentiment_score":-0.022146509339412052},{"text":"So they have, like, a 100 block range total.","start":90.56,"end":93.06,"sentiment":"neutral","sentiment_score":-0.019632457858986326},{"text":"So","start":93.36,"end":93.6,"sentiment":"neutral","sentiment_score":-0.00963030941784382}],"sentiment":"neutral","sentiment_score":-0.019443227551304378,"channel":1,"num_words":13,"start":88.96,"end":93.6},{"sentences":[{"text":"Oh,","start":93.49,"end":93.96999,"sentiment":"neutral","sentiment_score":-0.006848929449915886}],"sentiment":"neutral","sentiment_score":-0.006848929449915886,"channel":0,"num_words":1,"start":93.49,"end":93.96999},{"sentences":[{"text":"we need to","start":93.6,"end":94.0,"sentiment":"neutral","sentiment_score":-0.0005730539560317993}],"sentiment":"neutral","sentiment_score":-0.0005730539560317993,"channel":1,"num_words":3,"start":93.6,"end":94.0},{"sentences":[{"text":"okay.","start":93.96999,"end":94.46999,"sentiment":"neutral","sentiment_score":0.01277521438896656}],"sentiment":"neutral","sentiment_score":0.01277521438896656,"channel":0,"num_words":1,"start":93.96999,"end":94.46999},{"sentences":[{"text":"create each extension for each user so they will be logging into the phone.","start":94.0,"end":98.1,"sentiment":"neutral","sentiment_score":0.026558022014796734},{"text":"And then then","start":98.465004,"end":99.285,"sentiment":"neutral","sentiment_score":0.01743902824819088}],"sentiment":"neutral","sentiment_score":0.024948787820689818,"channel":1,"num_words":17,"start":94.0,"end":99.285},{"sentences":[{"text":"Yep.","start":99.055,"end":99.555,"sentiment":"neutral","sentiment_score":0.018385792151093483}],"sentiment":"neutral","sentiment_score":0.018385792151093483,"channel":0,"num_words":1,"start":99.055,"end":99.555},{"sentences":[{"text":"once they're happy, then we'll do the cutover.","start":99.825005,"end":101.845,"sentiment":"neutral","sentiment_score":0.02289312722859904}],"sentiment":"neutral","sentiment_score":0.02289312722859904,"channel":1,"num_words":8,"start":99.825005,"end":101.845},{"sentences":[{"text":"Okay.","start":102.895,"end":103.295,"sentiment":"neutral","sentiment_score":-0.0026880744844675064},{"text":"So have so at the moment, you have no more new 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good.","start":282.65,"end":283.47,"sentiment":"positive","sentiment_score":0.3418324440717697}],"sentiment":"positive","sentiment_score":0.3418324440717697,"channel":0,"num_words":2,"start":282.65,"end":283.47},{"sentences":[{"text":"Yep.","start":283.19,"end":283.43002,"sentiment":"neutral","sentiment_score":0.22245195508003235},{"text":"So yeah.","start":283.43002,"end":283.91,"sentiment":"neutral","sentiment_score":0.25338810682296753},{"text":"It's looking forward to hear from you more the AI stuff and go from there.","start":283.91,"end":287.61002,"sentiment":"neutral","sentiment_score":0.2870700905720393}],"sentiment":"neutral","sentiment_score":0.27973775151703095,"channel":1,"num_words":18,"start":283.19,"end":287.61002},{"sentences":[{"text":"Alright.","start":288.33002,"end":288.81,"sentiment":"neutral","sentiment_score":0.27788838744163513},{"text":"Perfect.","start":288.81,"end":289.29,"sentiment":"positive","sentiment_score":0.41240739822387695},{"text":"Sounds good to me.","start":289.29,"end":290.055,"sentiment":"positive","sentiment_score":0.4029969796538353},{"text":"Alright.","start":290.29498,"end":290.535,"sentiment":"neutral","sentiment_score":0.24059724807739255},{"text":"Cool.","start":290.535,"end":291.035,"sentiment":"neutral","sentiment_score":0.2823026776313782}],"sentiment":"positive","sentiment_score":0.353147953748703,"channel":0,"num_words":8,"start":288.33002,"end":291.035},{"sentences":[{"text":"Good.","start":290.79,"end":291.29,"sentiment":"neutral","sentiment_score":0.2375381588935852},{"text":"Talk to","start":291.67,"end":292.07,"sentiment":"neutral","sentiment_score":0.11038328334689142}],"sentiment":"neutral","sentiment_score":0.152768241862456,"channel":1,"num_words":3,"start":290.79,"end":292.07},{"sentences":[{"text":"Alright.","start":291.975,"end":292.375,"sentiment":"neutral","sentiment_score":0.0902719423174858}],"sentiment":"neutral","sentiment_score":0.0902719423174858,"channel":0,"num_words":1,"start":291.975,"end":292.375},{"sentences":[{"text":"me.","start":292.07,"end":292.425,"sentiment":"neutral","sentiment_score":0.07468847930431366}],"sentiment":"neutral","sentiment_score":0.07468847930431366,"channel":1,"num_words":1,"start":292.07,"end":292.425},{"sentences":[{"text":"Oh, well, I'll get back to you on this 100 number block.","start":292.375,"end":294.615,"sentiment":"neutral","sentiment_score":0.08670826504627864},{"text":"If I find it fast but if if we don't have it, then I'll have to look for 82 individual ones later this evening.","start":294.615,"end":301.435,"sentiment":"neutral","sentiment_score":0.040542860476610564}],"sentiment":"neutral","sentiment_score":0.05593132866649992,"channel":0,"num_words":36,"start":292.375,"end":301.435},{"sentences":[{"text":"No worries.","start":301.38498,"end":301.705,"sentiment":"neutral","sentiment_score":0.07115944847464561},{"text":"No","start":301.705,"end":301.865,"sentiment":"neutral","sentiment_score":0.05469956994056702}],"sentiment":"neutral","sentiment_score":0.06567282229661942,"channel":1,"num_words":3,"start":301.38498,"end":301.865},{"sentences":[{"text":"Alright.","start":301.735,"end":302.235,"sentiment":"neutral","sentiment_score":0.06755540519952774}],"sentiment":"neutral","sentiment_score":0.06755540519952774,"channel":0,"num_words":1,"start":301.735,"end":302.235},{"sentences":[{"text":"worries.","start":301.865,"end":302.26498,"sentiment":"neutral","sentiment_score":0.09025950729846954},{"text":"Thanks.","start":302.26498,"end":302.745,"sentiment":"neutral","sentiment_score":0.2985936999320984}],"sentiment":"neutral","sentiment_score":0.19442660361528397,"channel":1,"num_words":2,"start":301.865,"end":302.745},{"sentences":[{"text":"Thanks.","start":302.615,"end":303.115,"sentiment":"neutral","sentiment_score":0.30202022194862366}],"sentiment":"neutral","sentiment_score":0.30202022194862366,"channel":0,"num_words":1,"start":302.615,"end":303.115},{"sentences":[{"text":"Okay?","start":302.745,"end":303.245,"sentiment":"neutral","sentiment_score":0.15306657552719116}],"sentiment":"neutral","sentiment_score":0.15306657552719116,"channel":1,"num_words":1,"start":302.745,"end":303.245},{"sentences":[{"text":"Alright.","start":303.255,"end":303.57498,"sentiment":"neutral","sentiment_score":0.19423270225524905}],"sentiment":"neutral","sentiment_score":0.19423270225524905,"channel":0,"num_words":1,"start":303.255,"end":303.57498},{"sentences":[{"text":"Cheers.","start":303.305,"end":303.705,"sentiment":"neutral","sentiment_score":0.3304309844970703}],"sentiment":"neutral","sentiment_score":0.3304309844970703,"channel":1,"num_words":1,"start":303.305,"end":303.705},{"sentences":[{"text":"Thank","start":303.57498,"end":303.815,"sentiment":"positive","sentiment_score":0.3624159097671509}],"sentiment":"positive","sentiment_score":0.3624159097671509,"channel":0,"num_words":1,"start":303.57498,"end":303.815},{"sentences":[{"text":"Bye.","start":303.705,"end":304.205,"sentiment":"neutral","sentiment_score":0.16626444458961487}],"sentiment":"neutral","sentiment_score":0.16626444458961487,"channel":1,"num_words":1,"start":303.705,"end":304.205},{"sentences":[{"text":"you, Harry.","start":303.815,"end":304.475,"sentiment":"neutral","sentiment_score":0.08408432826399803}],"sentiment":"neutral","sentiment_score":0.08408432826399803,"channel":0,"num_words":2,"start":303.815,"end":304.475}]},"summary":{"result":"success","short":"The customer is discussing a plan to allocate temporary numbers to GAMs and fill in the rest of the numbers. The agent explains that the plan is to manually allocate the numbers and create new ones for each user. They also discuss the need for new numbers and a meeting to discuss AI workspace and features. The customer is excited to hear about the AI workspace and plans to follow up with the agent."},"intents":{"segments":[{"text":"So have you started allocating these temp number sorry, temporary digits to GAMs yourself? Yeah.","start_word":62,"end_word":76,"intents":[{"intent":"Allocate temporary numbers","confidence_score":0.09976058}]},{"text":"Just add into the tenant and I'll just throw it I'll I'll to your do it. account and then you Yeah.","start_word":338,"end_word":358,"intents":[{"intent":"Manage account","confidence_score":0.011790096}]},{"text":"So I have I'm gonna try to book on my phone, but it's gonna be very tricky and No. messy.","start_word":458,"end_word":477,"intents":[{"intent":"Book phone","confidence_score":0.3575271}]},{"text":"Maybe if if I can find a 100 block that's free, I just Yep. give it to you because the the script is easier just to do a 100 numbers rather than do manually one at a time. Yeah.","start_word":583,"end_word":621,"intents":[{"intent":"Find and arrange phone number block","confidence_score":0.00032289713}]},{"text":"If I could come back to you and find a fresh 100 number range, I'll I'll message you back. But let let me find out first once I pull over. And then yeah.","start_word":632,"end_word":664,"intents":[{"intent":"Pull over phone number","confidence_score":0.0025337029},{"intent":"Message back","confidence_score":0.38043633}]},{"text":"I I wanna call it the AI workspace that's integrated into a a cloud phone system.","start_word":785,"end_word":800,"intents":[{"intent":"Promote ai workspace","confidence_score":0.0018357554}]}]},"sentiments":{"segments":[{"text":"Hi. If you record your name and reason for calling, I'll see if this person is available. Shownu and Comstock.","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.03472375124692917},{"text":"Thanks.","start_word":20,"end_word":20,"sentiment":"positive","sentiment_score":0.3786816000938415},{"text":"Please stay on the line. Hello, sir. How are you? Hi, Harry. How are you going?","start_word":21,"end_word":36,"sentiment":"neutral","sentiment_score":0.1733369082212448},{"text":"Good. Good.","start_word":37,"end_word":38,"sentiment":"positive","sentiment_score":0.5207928419113159},{"text":"How are things?","start_word":39,"end_word":41,"sentiment":"neutral","sentiment_score":0.3208200931549072},{"text":"Good. Good.","start_word":42,"end_word":43,"sentiment":"positive","sentiment_score":0.39369481801986694},{"text":"I'm just driving at the moment, but I saw your email pop in regarding GAMs, temporary numbers. Yes. So have you started allocating these temp number sorry, temporary digits to GAMs yourself? Yeah. We already done that. So the plan Okay. was basically to yeah. But but I was gonna ask, do you have the rest of the numbers, or do you need 82 numbers? No. I don't have. So you've spelled that whatever's in your list. Right? Yeah. One second. So So you got, like, 12345678910111213, 14 listed numbers in that email. Yeah. That one we got previously. Right? So yeah. We need to actually So have another 82 numbers. so do you need 82 total or do you need 82 minus the 14? 82 total. 82 total. So 82 minus the 14 that you've No. No. already Sorry. allocated. 8282 plus 14. So they have, like, a 100 block range total. So Oh, we need to okay. create each extension for each user so they will be logging into the phone. And then then Yep. once they're happy, then we'll do the cutover. Okay. So have so at the moment, you have no more new numbers. You need an 82 new numbers. Is that what Correct. you're saying? For temporary Correct. Correct. temporary. Correct. Correct. Okay. Just gotta make sure because No. I wanna No. Correct. I Yeah. have to Yep. allocate I have to allocate them manually, which is painful. That's why. But Okay. wait a second. So are we are we allocating it to is it a SIP trunk or is it a cloud phone system? Cloud phone system. Oh, it's even double up work. Okay. No. So If you just just you know, basically, what do you do? Just add into the tenant and I'll just throw it I'll I'll to your do it. account and then you Yeah. have to Yeah. add Just it to create the my account. cloud phone I'll system. I'll do it. I'll do it. Okay. K? I need to how soon do you need it? Because I'm not in front of my He computer called until me later. he called me this morning.","start_word":44,"end_word":407,"sentiment":"neutral","sentiment_score":-0.016524595617838613},{"text":"If you can do it by afternoon, it should be good.","start_word":408,"end_word":418,"sentiment":"positive","sentiment_score":0.3689820468425751},{"text":"So I can I can finish it by evening, and I will I throw don't it over have to him? Number? I didn't bring my laptop today. I'm gonna be out for a couple hours until, like, 6PM. Okay. So I have I'm gonna try to book on my phone, but it's gonna be very tricky and No. messy. No. But Don't do it from phone. Or is it like Dan can't do it?","start_word":419,"end_word":492,"sentiment":"neutral","sentiment_score":-0.04575759917497635},{"text":"I don't want Dan's busy on all the stuff.","start_word":493,"end_word":501,"sentiment":"negative","sentiment_score":-0.3804794251918793},{"text":"I I shouldn't bother Okay. him with that No. Sure. stuff. So I'll wait Let I'll me wait see for what the I evening. can do. Like, I mean, No. No. Don't 80 see, two don't numbers manually don't is stress.","start_word":502,"end_word":542,"sentiment":"neutral","sentiment_score":-0.13481852412223816},{"text":"gonna be painful.","start_word":543,"end_word":545,"sentiment":"negative","sentiment_score":-0.4008924663066864},{"text":"Don't What stress. if I Whenever whenever what if I you just read get phone, you a you 100 can number do it. block? Can Okay. I just Should get you be a good. 100 number block? Maybe if if I can find a 100 block that's free, I just Yep. give it to you because the the script is easier just to do a 100 numbers rather than do manually one at a time. Yeah. Okay. Okay. Let me come back to Sounds you. good. If I could come back to you and find a fresh 100 number range, I'll I'll message you back. But let let me find out first once I pull over. And then yeah. Because I'm just with my son today, so I Yep. gotta take Yep. No. him out. No. All Yeah. good, man.","start_word":546,"end_word":685,"sentiment":"neutral","sentiment_score":0.0457756333053112},{"text":"All good.","start_word":686,"end_word":687,"sentiment":"positive","sentiment_score":0.4199899435043335},{"text":"What's the plan? When Oh, we're okay. gonna meet again? We need to have lunch to you. Let's the AI stuff is fascinating. I just had a meeting with Daniel. He showed me some new updates.","start_word":688,"end_word":723,"sentiment":"neutral","sentiment_score":0.1474079191684723},{"text":"It's fresh.","start_word":724,"end_word":725,"sentiment":"positive","sentiment_score":0.34305310249328613},{"text":"We can do Cool. some booking meetings. We can, you know, book it into the calendar. We can do some fact answering, you know, FAQ sort of questionnaire Mhmm. sort of things for the AI agents. You know, you can prompt stuff and put it all in the knowledge base.","start_word":726,"end_word":775,"sentiment":"neutral","sentiment_score":0.15750853717327118},{"text":"There's a lot of cool things happening with this.","start_word":776,"end_word":784,"sentiment":"positive","sentiment_score":0.4082769751548767},{"text":"I I wanna call it the AI workspace that's integrated into a a cloud phone system.","start_word":785,"end_word":800,"sentiment":"neutral","sentiment_score":0.2711460590362549},{"text":"So our That cloud could be phone awesome.","start_word":801,"end_word":808,"sentiment":"positive","sentiment_score":0.37842294573783875},{"text":"system's gonna be Yep. more advanced. We're gonna rebuild our Comstock hub, and we're gonna call it Comstock Studio, which gives you the ability to rebrand stuff and, you know, heaps a bunch of things to go through. Let's meet up in about two weeks time No so worries. that I can then update you on the new features and show you face to face. Sounds good. No. Look. My Have my some breakfast. I'm I'm I'm setting up some targets to have at least 2,000 users by end of this year. Okay? Perfect. Yep. So, yeah. So we already got around maybe 150 something once this customer Yeah. onboard. Perfect. Yeah. So, yeah, Yep. it's good realistic number. We're just working to get the cheap, you know, the desired desired numbers into the system. Yeah. Yep. Okay. Okay.","start_word":809,"end_word":947,"sentiment":"neutral","sentiment_score":0.1221306174993515},{"text":"Sounds good.","start_word":948,"end_word":949,"sentiment":"positive","sentiment_score":0.3413357734680176},{"text":"Yep. So yeah. It's looking forward to hear from you more the AI stuff and go from there. Alright.","start_word":950,"end_word":968,"sentiment":"neutral","sentiment_score":0.2753128111362457},{"text":"Perfect. Sounds good to me.","start_word":969,"end_word":973,"sentiment":"positive","sentiment_score":0.4057038724422455},{"text":"Alright. Cool. Good. Talk to Alright. me. Oh, well, I'll get back to you on this 100 number block. If I find it fast but if if we don't have it, then I'll have to look for 82 individual ones later this evening. No worries. No Alright. worries. Thanks. Thanks. Okay? Alright. Cheers. Thank Bye. you, Harry.","start_word":974,"end_word":1030,"sentiment":"neutral","sentiment_score":0.11619236738535396}],"average":{"sentiment":"neutral","sentiment_score":0.051321649328719146}}}}