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So as I've mentioned, NDC is a new development charges. This mandated charge is applicable to the premises or address first time connecting and activating a Internet service. Yeah. So the the amount is $330. It's payable within seven days upon receipt of the invoice. And the Dinham network is asking us to gets done, but it will be passed by to them. And then also, I've mentioned your, Telstra router. Right? So they also confirm it's not a guarantee if it's compatible with, Linham service. However, once your service has been has been activated, you may try using the Telstra router to check if it's worked. But if if not, it means to say it's not compatible and you have to get a new router to get connected to the Linham service. Okay. Got it. So, anyway, we also have an available router here if you will be seeing our site. Then yeah. Once you're ready, just feel free to process your order through the site, and we'll start from there. And then if you do have any questions, just let us know. We're here to help. Mhmm. You're welcome. Have a good one. 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Melinda. This is Airtel accounts again. So, yeah, our technical team has review and track your address, and they confirm it has NDC associated. So as I've mentioned, NDC is a new development charges. This mandated charge is applicable to the premises or address first time connecting and activating a Internet service.\n\nYeah. So the the amount is $330. It's payable within seven days upon receipt of the invoice. And the Dinham network is asking us to gets done, but it will be passed by to them. And then also, I've mentioned your, Telstra router.\n\nRight? So they also confirm it's not a guarantee if it's compatible with, Linham service. However, once your service has been has been activated, you may try using the Telstra router to check if it's worked. But if if not, it means to say it's not compatible and you have to get a new router to get connected to the Linham service. Okay.\n\nGot it. So, anyway, we also have an available router here if you will be seeing our site. Then yeah. Once you're ready, just feel free to process your order through the site, and we'll start from there. And then if you do have any questions, just let us know.\n\nWe're here to help. Mhmm. You're welcome. Have a good one. Cheers.","paragraphs":[{"sentences":[{"text":"Hi, Melinda.","start":1.76,"end":2.58,"sentiment":"neutral","sentiment_score":0.06836412101984024},{"text":"This is Airtel accounts again.","start":2.72,"end":4.48,"sentiment":"neutral","sentiment_score":0.06351660415530205},{"text":"So, yeah, our technical team has review and track your address, and they confirm it has NDC associated.","start":4.48,"end":16.195,"sentiment":"neutral","sentiment_score":0.04806334887527757},{"text":"So as I've mentioned, NDC is a new development charges.","start":16.655,"end":20.195,"sentiment":"neutral","sentiment_score":0.00025866348296403884},{"text":"This mandated charge is applicable to the premises or address first time connecting and activating a Internet service.","start":20.735,"end":30.539999,"sentiment":"neutral","sentiment_score":0.010850628527502218}],"sentiment":"neutral","sentiment_score":0.028629235677280516,"num_words":53,"start":1.76,"end":30.539999},{"sentences":[{"text":"Yeah.","start":32.44,"end":32.84,"sentiment":"neutral","sentiment_score":0.06935128569602966},{"text":"So the the amount is $330.","start":32.84,"end":37.019997,"sentiment":"neutral","sentiment_score":0.06456963407496612},{"text":"It's payable within seven days upon receipt of the invoice.","start":37.975,"end":41.995,"sentiment":"neutral","sentiment_score":0.04418253991752863},{"text":"And the Dinham network is asking us to gets done, but it will be passed by to them.","start":42.855,"end":49.594997,"sentiment":"neutral","sentiment_score":0.010259103443887498},{"text":"And then also, I've mentioned your, Telstra router.","start":49.83,"end":53.43,"sentiment":"neutral","sentiment_score":0.00591264886315912}],"sentiment":"neutral","sentiment_score":0.026292082377124663,"num_words":43,"start":32.44,"end":53.43},{"sentences":[{"text":"Right?","start":53.43,"end":53.93,"sentiment":"neutral","sentiment_score":0.00878982711583376},{"text":"So they also confirm it's not a guarantee if it's compatible with, Linham service.","start":54.31,"end":60.410004,"sentiment":"neutral","sentiment_score":-0.07499855197966099},{"text":"However, once your service has been has been activated, you may try using the Telstra router to check if it's worked.","start":60.550003,"end":68.145,"sentiment":"neutral","sentiment_score":-0.09560065556849752},{"text":"But if if not, it means to say it's not compatible and you have to get a new router to get connected to the Linham service.","start":68.145,"end":77.125,"sentiment":"neutral","sentiment_score":-0.16769280571203965},{"text":"Okay.","start":82.27,"end":82.67,"sentiment":"neutral","sentiment_score":0.01818631961941719}],"sentiment":"neutral","sentiment_score":-0.11731159200684892,"num_words":63,"start":53.43,"end":82.67},{"sentences":[{"text":"Got it.","start":82.67,"end":83.149994,"sentiment":"neutral","sentiment_score":0.03497488610446453},{"text":"So, anyway, we also have an available router here if you will be seeing our site.","start":83.149994,"end":91.09,"sentiment":"neutral","sentiment_score":0.06605307827703655},{"text":"Then yeah.","start":91.435005,"end":92.795,"sentiment":"neutral","sentiment_score":0.07954902201890945},{"text":"Once you're ready, just feel free to process your order through the site, and we'll start from there.","start":92.795,"end":98.155,"sentiment":"neutral","sentiment_score":0.1719150576326582},{"text":"And then if you do have any questions, just let us know.","start":98.155,"end":102.71094,"sentiment":"neutral","sentiment_score":0.1983207898835341}],"sentiment":"neutral","sentiment_score":0.1352043516933918,"num_words":50,"start":82.67,"end":102.71094},{"sentences":[{"text":"We're here to help.","start":102.71094,"end":103.85094,"sentiment":"positive","sentiment_score":0.4180796891450882},{"text":"Mhmm.","start":105.67094,"end":105.910934,"sentiment":"neutral","sentiment_score":0.2602514922618866},{"text":"You're welcome.","start":105.910934,"end":106.730934,"sentiment":"positive","sentiment_score":0.5528115630149841},{"text":"Have a good one.","start":106.87093,"end":107.83093,"sentiment":"positive","sentiment_score":0.6391799747943878},{"text":"Cheers.","start":107.83093,"end":108.33093,"sentiment":"positive","sentiment_score":0.5097424983978271}],"sentiment":"positive","sentiment_score":0.5087213143706322,"num_words":12,"start":102.71094,"end":108.33093}]}}]},{"alternatives":[{"transcript":"Speaking. Yes. Right. Yep. Yep. Yep. Yeah. I might just order the new router because the other one's quite old anyway. Yeah. So that'll be Internet. Yep. Thanks very much. Bye. Thank 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This is Airtel accounts again. So,\n\nChannel 1: Yes.\n\nChannel 0: yeah, our technical team has review and track your address, and they confirm it has NDC associated. So as I've mentioned, NDC is a new development charges. This mandated charge is applicable to the premises or address first time connecting and activating a Internet service.\n\nChannel 1: Right. Yep.\n\nChannel 0: Yeah. So the the amount is $330. It's payable within seven days upon receipt\n\nChannel 1: Yep.\n\nChannel 0: of the invoice. And the Dinham network is asking us to gets done, but it will be passed by to them. And then also, I've mentioned your, Telstra router. Right? So\n\nChannel 1: Yep.\n\nChannel 0: they also confirm it's not a guarantee if it's compatible with, Linham service. However, once your service has been has been activated, you may try using the Telstra router to check if it's worked. 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The customer is also informed that the D renovation charge is not a guarantee and may require a new router. The representative offers to help with the activation and provides the customer with the website for the service site."},"intents":{"segments":[{"text":"So, anyway, we also have an available router here if you will be seeing our Yeah. site. So that'll be Internet. Then Yep. yeah. Once you're ready, just feel free to process your order through the site, and we'll start from there. And then if you do have any questions, just let us know. We're here to help. Thanks very much.","start_word":182,"end_word":242,"intents":[{"intent":"Verify contact information","confidence_score":0.00011660579}]}]},"sentiments":{"segments":[{"text":"Speaking. Hi, Melinda. This is Airtel accounts again. So, Yes. yeah, our technical team has review and track your address, and they confirm it has NDC associated. So as I've mentioned, NDC is a new development charges. 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