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Matt explains that he was trying to arrange a meeting with Ronald's CTO, Brad Douglas, to introduce their services. Ronald tells Matt that he is no longer working at the company and suggests speaking to the head of IT, Brad Douglas. They exchange some friendly goodbyes."},"intents":{"segments":[{"text":"Matt, I am not so sure if you can still remember the company because the last time that we touched base with you, it was October last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Yeah. Look.","start_word":56,"end_word":112,"intents":[{"intent":"Invite caller to company meeting","confidence_score":0.00008989676}]}]},"sentiments":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks. Please stay on the line. Hello. May I Yeah. Good afternoon. Matt, speak? it's Ronald from Cloud Solution IT. How are you doing today?","start_word":0,"end_word":41,"sentiment":"neutral","sentiment_score":0.11453887075185776},{"text":"Good, mate.","start_word":42,"end_word":43,"sentiment":"positive","sentiment_score":0.3911598324775696},{"text":"How are you?","start_word":44,"end_word":46,"sentiment":"neutral","sentiment_score":0.2485140562057495},{"text":"Alright. I am doing wonderful. Thank you for asking.","start_word":47,"end_word":55,"sentiment":"positive","sentiment_score":0.6248778104782104},{"text":"Matt, I am not so sure if you can still remember the company because the last time that we touched base with you, it was October last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Yeah. Look. Name of I the guy? I have I might just stop you there, but I don't I don't work for that company anymore. Alright. You're Yeah. you're no longer I look working. at With no. I'm not. But you might wanna speak out to the head of IT over there. His name is Brad Douglas. Fred So you're welcome to have Fred have Douglas. a a yep. Alright. Okay. I'll just gonna No dial the the the number worries. the HQ number. Thank you. Thank you.","start_word":56,"end_word":198,"sentiment":"neutral","sentiment_score":-0.022256482392549515}],"average":{"sentiment":"neutral","sentiment_score":0.04786435535975865}}}}