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Thank you so much, man. Much appreciated, man. I'll definitely do some favors, man. I'll do the favors of what you did for us.\n\nThank you so much. Account or are we good? How you say? Are we running our credit on the account, or are we good with the credit and everything? No.\n\nDon't don't don't check anything till the time I come back from overseas. I'm coming back and yeah. I don't think so. I've never received any email or any notification from them. So hopefully, it should be sitting okay.\n\nYeah. Yeah. No. That cool cool. That if there's no problem, don't create one.\n\nSo it's very simple. Yeah. Yeah. I'll I'll see you next week, man. We'll take it from there.\n\nThanks, man. Thank you so much. My job is to assist you. Thanks, ma'am. Goodbye.\n\nBye.","paragraphs":[{"sentences":[{"text":"Awesome.","start":23.814999,"end":24.314999,"sentiment":"positive","sentiment_score":0.5700084567070007},{"text":"Thank you so much, man.","start":39.78,"end":40.82,"sentiment":"positive","sentiment_score":0.6991738319396973},{"text":"Much appreciated, man.","start":40.82,"end":42.12,"sentiment":"positive","sentiment_score":0.6681070327758789},{"text":"I'll definitely do some favors, man.","start":42.739998,"end":45.135,"sentiment":"positive","sentiment_score":0.49190642436345416},{"text":"I'll do the favors of what you did for us.","start":48.335,"end":50.754997,"sentiment":"neutral","sentiment_score":0.2998839125037193}],"sentiment":"positive","sentiment_score":0.4808190554380417,"num_words":25,"start":23.814999,"end":50.754997},{"sentences":[{"text":"Thank you so much.","start":51.295,"end":52.355,"sentiment":"positive","sentiment_score":0.39423052966594696},{"text":"Account or are we good?","start":65.7,"end":66.92,"sentiment":"neutral","sentiment_score":0.09989832192659379},{"text":"How you say?","start":70.1,"end":70.84,"sentiment":"neutral","sentiment_score":0.042916012927889824},{"text":"Are we running our credit on the account, or are we good with the credit and everything?","start":72.755005,"end":76.455,"sentiment":"neutral","sentiment_score":0.054030663388616895},{"text":"No.","start":94.729996,"end":94.97,"sentiment":"neutral","sentiment_score":-0.1614003628492355}],"sentiment":"neutral","sentiment_score":0.09874275606125593,"num_words":30,"start":51.295,"end":94.97},{"sentences":[{"text":"Don't don't don't check anything till the time I come back from overseas.","start":94.97,"end":98.03,"sentiment":"neutral","sentiment_score":-0.17581606025879198},{"text":"I'm coming back and yeah.","start":99.049995,"end":101.565,"sentiment":"neutral","sentiment_score":-0.1266631528735161},{"text":"I don't think so.","start":102.505,"end":103.225,"sentiment":"neutral","sentiment_score":-0.13927563838660717},{"text":"I've never received any email or any notification from them.","start":103.225,"end":106.104996,"sentiment":"neutral","sentiment_score":-0.22048923522233962},{"text":"So hopefully, it should be sitting okay.","start":106.104996,"end":108.445,"sentiment":"neutral","sentiment_score":0.012837376977716173}],"sentiment":"neutral","sentiment_score":-0.14336045678609458,"num_words":39,"start":94.97,"end":108.445},{"sentences":[{"text":"Yeah.","start":111.945,"end":112.445,"sentiment":"neutral","sentiment_score":0.032175227999687195},{"text":"Yeah.","start":113.78,"end":113.939995,"sentiment":"neutral","sentiment_score":0.03722167760133743},{"text":"No.","start":113.939995,"end":114.1,"sentiment":"neutral","sentiment_score":0.07604953646659851},{"text":"That cool cool.","start":114.1,"end":114.899994,"sentiment":"neutral","sentiment_score":0.26403573155403137},{"text":"That if there's no problem, don't create one.","start":114.899994,"end":118.02,"sentiment":"neutral","sentiment_score":0.13648754730820656}],"sentiment":"neutral","sentiment_score":0.14496100108538354,"num_words":14,"start":111.945,"end":118.02},{"sentences":[{"text":"So it's very simple.","start":118.02,"end":119.159996,"sentiment":"neutral","sentiment_score":0.2534016892313957},{"text":"Yeah.","start":119.939995,"end":120.439995,"sentiment":"neutral","sentiment_score":0.21342936158180237},{"text":"Yeah.","start":121.53999,"end":122.03999,"sentiment":"neutral","sentiment_score":0.21057498455047607},{"text":"I'll I'll see you next week, man.","start":122.659996,"end":124.02,"sentiment":"neutral","sentiment_score":0.2131938338279724},{"text":"We'll take it from there.","start":124.02,"end":125.06,"sentiment":"neutral","sentiment_score":0.23440990447998047}],"sentiment":"neutral","sentiment_score":0.22788985901408726,"num_words":18,"start":118.02,"end":125.06},{"sentences":[{"text":"Thanks, man.","start":125.06,"end":125.53999,"sentiment":"positive","sentiment_score":0.4938199073076248},{"text":"Thank you so much.","start":125.53999,"end":126.259995,"sentiment":"positive","sentiment_score":0.6762756109237671},{"text":"My job is to assist you.","start":126.259995,"end":127.56,"sentiment":"positive","sentiment_score":0.3755047122637431},{"text":"Thanks, ma'am.","start":130.71893,"end":131.43893,"sentiment":"positive","sentiment_score":0.4594323933124542},{"text":"Goodbye.","start":131.43893,"end":131.93893,"sentiment":"neutral","sentiment_score":0.24899183213710785}],"sentiment":"positive","sentiment_score":0.47424181004365284,"num_words":15,"start":125.06,"end":131.93893},{"sentences":[{"text":"Bye.","start":133.99893,"end":134.49893,"sentiment":"neutral","sentiment_score":-0.08185594528913498}],"sentiment":"neutral","sentiment_score":-0.08185594528913498,"num_words":1,"start":133.99893,"end":134.49893}]}}]},{"alternatives":[{"transcript":"Hi, mate. How are you? Thanks. Are you there? I am very busy where I am. Sorry, mate. How are you? All good. I've already spoken with Jason anyway, so I thought I'd just give you the loop. So that all the cables arrived. Last I last I spoke with them, the oscillator was coming in at some point today. I've already organized the courier. So I'm I'm looking to get the courier out. So Jake is going away, so I'm gonna send it to his apprentice's place. I've got all the details anyway, so it's all organized. You don't have to stress about anything. You're definitely what? Sorry? No. That's fine, mate. Well, easiest. It's my pleasure, mate, to mention it, but I appreciate your the feedback, but always there to help you, bro. That's that's fine. So I think yeah. So like I said, the Curia, I'll be aiming to get out. So I'm gonna send a one and a half ton of used with the kite. Say that again? That's a good question. I don't know. I gotta double check with Paul at at St. Kilda. But if there was a if there was a situation with a credit, he would have let me know. But on that note, let me check, but I haven't heard anything. That was it? Yeah. Alright. You're done. If there's any issues, I'll let you know, but I won't I won't touch anything. Okay. Yeah. Sweet. Alright, buddy. Pleasure, mate. Have a nice trip. I hope so. See, matey. Drop to you soon. 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mate. How are you? Thanks. Are you there? I am very busy where I am.\n\nSorry, mate. How are you? All good. I've already spoken with Jason anyway, so I thought I'd just give you the loop. So that all the cables arrived.\n\nLast I last I spoke with them, the oscillator was coming in at some point today. I've already organized the courier. So I'm I'm looking to get the courier out. So Jake is going away, so I'm gonna send it to his apprentice's place. I've got all the details anyway, so it's all organized.\n\nYou don't have to stress about anything. You're definitely what? Sorry? No. That's fine, mate.\n\nWell, easiest. It's my pleasure, mate, to mention it, but I appreciate your the feedback, but always there to help you, bro. That's that's fine. So I think yeah. So like I said, the Curia, I'll be aiming to get out.\n\nSo I'm gonna send a one and a half ton of used with the kite. Say that again? That's a good question. I don't know. I gotta double check with Paul at at St.\n\nKilda. But if there was a if there was a situation with a credit, he would have let me know. But on that note, let me check, but I haven't heard anything. That was it? Yeah.\n\nAlright. You're done. If there's any issues, I'll let you know, but I won't I won't touch anything. Okay. Yeah.\n\nSweet. Alright, buddy. Pleasure, mate. Have a nice trip. I hope so.\n\nSee, matey. Drop to you soon. Fine.","paragraphs":[{"sentences":[{"text":"Hi, mate.","start":1.92,"end":2.32,"sentiment":"neutral","sentiment_score":0.14001796394586563},{"text":"How are you?","start":2.32,"end":3.06,"sentiment":"neutral","sentiment_score":0.18092778325080872},{"text":"Thanks.","start":4.72,"end":5.22,"sentiment":"neutral","sentiment_score":0.32392001152038574},{"text":"Are you there?","start":7.3599997,"end":8.18,"sentiment":"neutral","sentiment_score":0.05363236740231514},{"text":"I am very busy where I am.","start":8.72,"end":10.0,"sentiment":"neutral","sentiment_score":-0.17083427735737391}],"sentiment":"neutral","sentiment_score":0.006987278116866946,"num_words":16,"start":1.92,"end":10.0},{"sentences":[{"text":"Sorry, mate.","start":10.0,"end":10.48,"sentiment":"neutral","sentiment_score":-0.02230320731177926},{"text":"How are you?","start":10.48,"end":11.219999,"sentiment":"neutral","sentiment_score":0.03872769077618917},{"text":"All 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How are you? Thanks. Are you there? I am very busy where I am.\n\nSorry, mate. How are you? All good. I've already spoken with Jason anyway, so I thought I'd just give you the loop. So that all the cables arrived.\n\nChannel 0: Awesome.\n\nChannel 1: Last I last I spoke with them, the oscillator was coming in at some point today. I've already organized the courier. So I'm I'm looking to get the courier out. So Jake is going away, so I'm gonna send it to his apprentice's place. I've got all the details anyway, so it's all organized.\n\nYou don't have to stress about anything.\n\nChannel 0: Thank you so much, man. Much appreciated, man. I'll definitely do some favors, man.\n\nChannel 1: You're definitely what? Sorry?\n\nChannel 0: I'll do the favors of what you did for us.\n\nChannel 1: No.\n\nChannel 0: Thank\n\nChannel 1: That's fine,\n\nChannel 0: you so\n\nChannel 1: mate.\n\nChannel 0: much.\n\nChannel 1: Well, easiest. It's my pleasure, mate, to mention it, but I appreciate your the feedback, but always there to help you, bro. That's that's fine. So I think yeah. So like I said, the Curia, I'll be aiming to get out.\n\nSo I'm gonna send a one and a half ton of\n\nChannel 0: Account\n\nChannel 1: used\n\nChannel 0: or\n\nChannel 1: with\n\nChannel 0: are we\n\nChannel 1: the kite.\n\nChannel 0: good?\n\nChannel 1: Say\n\nChannel 0: How\n\nChannel 1: that\n\nChannel 0: you\n\nChannel 1: again?\n\nChannel 0: say? Are we running our credit on the account, or are we good with the credit and everything?\n\nChannel 1: That's a good question. I don't know. I gotta double check with Paul at at St. Kilda. But if there was a if there was a situation with a credit, he would have let me know.\n\nBut on that note, let me check, but I haven't heard anything.\n\nChannel 0: No. Don't don't don't check anything till the time I come back from overseas.\n\nChannel 1: That\n\nChannel 0: I'm coming back and yeah.\n\nChannel 1: was\n\nChannel 0: I don't think so. I've never received\n\nChannel 1: it?\n\nChannel 0: any email or any notification from them. So\n\nChannel 1: Yeah.\n\nChannel 0: hopefully, it should be sitting okay.\n\nChannel 1: Alright. You're done. If there's any issues, I'll let you know, but I won't I won't touch anything.\n\nChannel 0: Yeah. Yeah. No. That cool cool. That if there's no problem, don't create one.\n\nSo it's very simple.\n\nChannel 1: Okay. Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Sweet. Alright, buddy.\n\nChannel 0: Yeah. I'll I'll see you next week, man. We'll take it from there. Thanks, man. Thank you so much.\n\nMy job is to assist you.\n\nChannel 1: Pleasure, mate. Have a nice trip. I hope so.\n\nChannel 0: Thanks, ma'am. Goodbye.\n\nChannel 1: See, matey. Drop to you soon. Fine.\n\nChannel 0: Bye.","paragraphs":[{"sentences":[{"text":"Hi, mate.","start":1.92,"end":2.32,"sentiment":"neutral","sentiment_score":0.14001796394586563},{"text":"How are you?","start":2.32,"end":3.06,"sentiment":"neutral","sentiment_score":0.18092778325080872},{"text":"Thanks.","start":4.72,"end":5.22,"sentiment":"neutral","sentiment_score":0.32392001152038574},{"text":"Are you there?","start":7.3599997,"end":8.18,"sentiment":"neutral","sentiment_score":0.05363236740231514},{"text":"I am very busy where I am.","start":8.72,"end":10.0,"sentiment":"neutral","sentiment_score":-0.17083427735737391}],"sentiment":"neutral","sentiment_score":0.006987278116866946,"channel":1,"num_words":16,"start":1.92,"end":10.0},{"sentences":[{"text":"Sorry, mate.","start":10.0,"end":10.48,"sentiment":"neutral","sentiment_score":-0.02230320731177926},{"text":"How are you?","start":10.48,"end":11.219999,"sentiment":"neutral","sentiment_score":0.03872769077618917},{"text":"All 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them.","start":103.945,"end":106.104996,"sentiment":"neutral","sentiment_score":-0.21637656007494246},{"text":"So","start":106.104996,"end":106.585,"sentiment":"neutral","sentiment_score":-0.047358859330415726}],"sentiment":"neutral","sentiment_score":-0.1952493474818766,"channel":0,"num_words":8,"start":103.945,"end":106.585},{"sentences":[{"text":"Yeah.","start":106.175,"end":106.675,"sentiment":"neutral","sentiment_score":-0.014145907014608383}],"sentiment":"neutral","sentiment_score":-0.014145907014608383,"channel":1,"num_words":1,"start":106.175,"end":106.675},{"sentences":[{"text":"hopefully, it should be sitting okay.","start":106.585,"end":108.445,"sentiment":"neutral","sentiment_score":0.02287008302907149}],"sentiment":"neutral","sentiment_score":0.02287008302907149,"channel":0,"num_words":6,"start":106.585,"end":108.445},{"sentences":[{"text":"Alright.","start":108.635,"end":108.955,"sentiment":"neutral","sentiment_score":0.05123572796583176},{"text":"You're done.","start":108.955,"end":109.435005,"sentiment":"neutral","sentiment_score":0.07658921927213669},{"text":"If there's any issues, I'll let you know, but I won't I won't touch anything.","start":109.435005,"end":112.33501,"sentiment":"neutral","sentiment_score":-0.06051074403027693}],"sentiment":"neutral","sentiment_score":-0.03906927744133605,"channel":1,"num_words":18,"start":108.635,"end":112.33501},{"sentences":[{"text":"Yeah.","start":111.945,"end":112.445,"sentiment":"neutral","sentiment_score":0.032175227999687195},{"text":"Yeah.","start":113.78,"end":113.939995,"sentiment":"neutral","sentiment_score":0.03722167760133743},{"text":"No.","start":113.939995,"end":114.1,"sentiment":"neutral","sentiment_score":0.07604953646659851},{"text":"That cool cool.","start":114.1,"end":114.899994,"sentiment":"neutral","sentiment_score":0.26403573155403137},{"text":"That if there's no problem, don't create 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assist you.","start":126.259995,"end":127.56,"sentiment":"positive","sentiment_score":0.3755047122637431}],"sentiment":"positive","sentiment_score":0.3755047122637431,"channel":0,"num_words":6,"start":126.259995,"end":127.56},{"sentences":[{"text":"Pleasure, mate.","start":127.795,"end":128.435,"sentiment":"positive","sentiment_score":0.5228358507156372},{"text":"Have a nice trip.","start":128.435,"end":129.035,"sentiment":"positive","sentiment_score":0.6492221802473068},{"text":"I hope so.","start":129.035,"end":130.055,"sentiment":"positive","sentiment_score":0.42110464970270794}],"sentiment":"positive","sentiment_score":0.5450971523920695,"channel":1,"num_words":9,"start":127.795,"end":130.055},{"sentences":[{"text":"Thanks, ma'am.","start":130.71893,"end":131.43893,"sentiment":"positive","sentiment_score":0.4594323933124542},{"text":"Goodbye.","start":131.43893,"end":131.93893,"sentiment":"neutral","sentiment_score":0.24899183213710785}],"sentiment":"positive","sentiment_score":0.38928553958733875,"channel":0,"num_words":3,"start":130.71893,"end":131.93893},{"sentences":[{"text":"See, matey.","start":131.955,"end":132.595,"sentiment":"neutral","sentiment_score":0.22363757342100143},{"text":"Drop to you soon.","start":132.595,"end":133.235,"sentiment":"neutral","sentiment_score":0.1735144406557083},{"text":"Fine.","start":133.235,"end":133.735,"sentiment":"neutral","sentiment_score":0.10520491003990172}],"sentiment":"neutral","sentiment_score":0.17807683135781968,"channel":1,"num_words":7,"start":131.955,"end":133.735},{"sentences":[{"text":"Bye.","start":133.99893,"end":134.49893,"sentiment":"neutral","sentiment_score":-0.08185594528913498}],"sentiment":"neutral","sentiment_score":-0.08185594528913498,"channel":0,"num_words":1,"start":133.99893,"end":134.49893}]},"summary":{"result":"success","short":"The customer is speaking with a representative about a courier delivery. The customer has already organized the courier and will send it to a family member's house. The customer also asks about a credit on the account and the representative promises to check. The call ends with the customer thanking the representative and saying goodbye."},"intents":{"segments":[{"text":"So Jake is going away, so I'm gonna send it to his apprentice's place.","start_word":75,"end_word":88,"intents":[{"intent":"Send courier to apprentice","confidence_score":0.05086548}]},{"text":"It's my pleasure, mate, to mention it, but I appreciate your the feedback, but always there to help you, bro.","start_word":144,"end_word":163,"intents":[{"intent":"Provide feedback","confidence_score":0.04174426}]},{"text":"Are we running our credit on the account, or are we good with the credit and everything?","start_word":210,"end_word":226,"intents":[{"intent":"Check credit status","confidence_score":0.5783643}]},{"text":"My job is to assist you. Pleasure, mate.","start_word":379,"end_word":386,"intents":[{"intent":"Provide assistance","confidence_score":0.04677601}]}]},"sentiments":{"segments":[{"text":"Hi, mate. How are you? Thanks. Are you there? I am very busy where I am. Sorry, mate. How are you?","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.03323141857981682},{"text":"All good.","start_word":21,"end_word":22,"sentiment":"positive","sentiment_score":0.3937792181968689},{"text":"I've already spoken with Jason anyway, so I thought I'd just give you the loop. So that all the cables arrived.","start_word":23,"end_word":43,"sentiment":"neutral","sentiment_score":0.1803385615348816},{"text":"Awesome.","start_word":44,"end_word":44,"sentiment":"positive","sentiment_score":0.5700084567070007},{"text":"Last I last I spoke with them, the oscillator was coming in at some point today. I've already organized the courier. So I'm I'm looking to get the courier out. So Jake is going away, so I'm gonna send it to his apprentice's place. I've got all the details anyway, so it's all organized. You don't have to stress about anything.","start_word":45,"end_word":105,"sentiment":"neutral","sentiment_score":0.16845689713954926},{"text":"Thank you so much, man. Much appreciated, man. I'll definitely do some favors, man.","start_word":106,"end_word":119,"sentiment":"positive","sentiment_score":0.5971131324768066},{"text":"You're definitely what? Sorry? I'll do the favors of what you did for us. No.","start_word":120,"end_word":134,"sentiment":"neutral","sentiment_score":0.23007270693778992},{"text":"Thank That's fine, you so mate.","start_word":135,"end_word":140,"sentiment":"positive","sentiment_score":0.3759610652923584},{"text":"much. Well, easiest.","start_word":141,"end_word":143,"sentiment":"neutral","sentiment_score":0.29730963706970215},{"text":"It's my pleasure, mate, to mention it, but I appreciate your the feedback, but always there to help you, bro.","start_word":144,"end_word":163,"sentiment":"positive","sentiment_score":0.3943383693695069},{"text":"That's that's fine. So I think yeah. So like I said, the Curia, I'll be aiming to get out. So I'm gonna send a one and a half ton of Account used or with are we the kite. good? Say How that you again? say? Are we running our credit on the account, or are we good with the credit and everything? That's a good question. I don't know. I gotta double check with Paul at at St. Kilda. But if there was a if there was a situation with a credit, he would have let me know. But on that note, let me check, but I haven't heard anything. No. Don't don't don't check anything till the time I come back from overseas. That I'm coming back and yeah. was I don't think so. I've never received it? any email or any notification from them. So Yeah. hopefully, it should be sitting okay. Alright. You're done. If there's any issues, I'll let you know, but I won't I won't touch anything. Yeah. Yeah. No. That cool cool. That if there's no problem, don't create one. So it's very simple. Okay. Yeah. Yeah. Sweet. Alright, buddy. Yeah. I'll I'll see you next week, man. We'll take it from there.","start_word":164,"end_word":372,"sentiment":"neutral","sentiment_score":0.0424606286916151},{"text":"Thanks, man. Thank you so much. My job is to assist you. Pleasure, mate. Have a nice trip. I hope so. Thanks, ma'am.","start_word":373,"end_word":395,"sentiment":"positive","sentiment_score":0.5079960823059082},{"text":"Goodbye. See, matey. Drop to you soon. Fine. Bye.","start_word":396,"end_word":404,"sentiment":"neutral","sentiment_score":0.2016324351231257}],"average":{"sentiment":"neutral","sentiment_score":0.15310733520125147}}}}