{"metadata":{"transaction_key":"deprecated","request_id":"019f1632-e6ab-7d73-b7b6-6164a15b937f","sha256":"39ea29cdbf102eec62fac9711ba942bd1a5552c06942b083194c0e50d5e37c60","created":"2026-06-30T01:44:23.253Z","duration":4.6799374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":19},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":19,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Forwarded to voice mail. The person you are trying to reach is not available. At the","confidence":1.0,"words":[{"word":"forwarded","start":0.08,"end":0.48,"confidence":0.72216797,"punctuated_word":"Forwarded","sentiment":"negative","sentiment_score":-0.8262127637863159},{"word":"to","start":0.48,"end":0.71999997,"confidence":0.9951172,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7717442512512207},{"word":"voice","start":0.71999997,"end":0.96,"confidence":0.9951172,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.7779247760772705},{"word":"mail","start":0.96,"end":1.46,"confidence":0.9946289,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.7727576494216919},{"word":"the","start":1.52,"end":1.76,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.9135565161705016},{"word":"person","start":1.76,"end":2.08,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8771944046020508},{"word":"you","start":2.08,"end":2.24,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.9047657251358032},{"word":"are","start":2.24,"end":2.3999999,"confidence":0.68603516,"punctuated_word":"are","sentiment":"negative","sentiment_score":-0.9012930393218994},{"word":"trying","start":2.3999999,"end":2.6399999,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9191538095474244},{"word":"to","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8995602130889893},{"word":"reach","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.908702790737152},{"word":"is","start":3.04,"end":3.1999998,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.916616141796112},{"word":"not","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.913127303123474},{"word":"available","start":3.4399998,"end":3.9399998,"confidence":0.97680664,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.864037036895752},{"word":"at","start":4.08,"end":4.3199997,"confidence":0.97265625,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.7359731197357178},{"word":"the","start":4.3199997,"end":4.6799374,"confidence":0.94628906,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.3703335225582123}],"paragraphs":{"transcript":"\nForwarded to voice mail. The person you are trying to reach is not available. At the","paragraphs":[{"sentences":[{"text":"Forwarded to voice mail.","start":0.08,"end":1.46,"sentiment":"negative","sentiment_score":-0.7871598601341248},{"text":"The person you are trying to reach is not available.","start":1.52,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.9018006980419159},{"text":"At the","start":4.08,"end":4.6799374,"sentiment":"negative","sentiment_score":-0.553153321146965}],"sentiment":"negative","sentiment_score":-0.8295595664530993,"num_words":16,"start":0.08,"end":4.6799374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Forwarded to voice mail. The person you are trying to reach is not available. At the","paragraphs":[{"sentences":[{"text":"Forwarded to voice mail.","start":0.08,"end":1.46,"sentiment":"negative","sentiment_score":-0.7871598601341248},{"text":"The person you are trying to reach is not available.","start":1.52,"end":3.9399998,"sentiment":"negative","sentiment_score":-0.9018006980419159},{"text":"At the","start":4.08,"end":4.6799374,"sentiment":"negative","sentiment_score":-0.553153321146965}],"sentiment":"negative","sentiment_score":-0.8295595664530993,"channel":1,"num_words":16,"start":0.08,"end":4.6799374}]},"summary":{"result":"success","short":"Forwarded to voice mail. The person you are trying to reach is not available. At the"},"intents":{"segments":[{"text":"The person you are trying to reach is not available.","start_word":4,"end_word":13,"intents":[{"intent":"Inform unavailability","confidence_score":0.0037299562}]}]},"sentiments":{"segments":[{"text":"Forwarded to voice mail. The person you are trying to reach is not available. At the","start_word":0,"end_word":15,"sentiment":"negative","sentiment_score":-0.8464044332504272}],"average":{"sentiment":"negative","sentiment_score":-0.8464044269762541}}}}