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Simon, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Simon, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Simon, same thing as before, We're only hoping to arrange an introductory meeting with you. Simply introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on third or fourth week of this month? Yes, sir. Yes, sir. My math. Yes, sir. Sir. Alright. Are you working right now, sir? Alright. Yes, sir. Sir, this is regarding the meeting, sir. We're hoping to have an introductory meeting this coming week, maybe on third or fourth week of this month. Yes, sir. I am. The last time that we talked, sir, I think it was September 20 '20 '5. Uh-huh. Alright. Mhmm. Okay. But your sorry. Your your current company, sir, are you still working as an IT manager with the same role? Alright. Two thousand. Melissa Lancaster. Yep. Alright. Got it. Yep. Did did they happen to have her phone number? Oh, yep. Uh-huh. Sorry. It's 07305. Alright. Okay. Got it, sir. Alright. Thank you. Alright. Have a good day. Okay. Good luck. 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Good afternoon. Simon, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Simon, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Simon, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Simon, same thing as before, We're only hoping to arrange an introductory meeting with you. Simply introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on third or fourth week of this month?\n\nYes, sir. Yes, sir. My math. Yes, sir. Sir.\n\nAlright. Are you working right now, sir? Alright. Yes, sir. Sir, this is regarding the meeting, sir.\n\nWe're hoping to have an introductory meeting this coming week, maybe on third or fourth week of this month. Yes, sir. I am. The last time that we talked, sir, I think it was September 20 '20 '5. Uh-huh.\n\nAlright. Mhmm. Okay. But your sorry. Your your current company, sir, are you still working as an IT manager with the same role?\n\nAlright. Two thousand. Melissa Lancaster. Yep. Alright.\n\nGot it. Yep. Did did they happen to have her phone number? Oh, yep. Uh-huh.\n\nSorry. It's 07305. Alright. Okay. Got it, sir.\n\nAlright. Thank you. Alright. Have a good day. Okay.\n\nGood luck. 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Speaking. Yeah. Good. Thanks, Ronald. Just hold on a second. You just cut over to CarPlay. I'll just wait a minute. Just a few seconds. Just trying to get out of the garage. I am working. Yeah. Sorry. I missed the last part of what you said a second ago. Yeah. Now yeah. Sorry. We had a conversation not so long ago. I'm no longer a PPK group because you're calling me in relation to PPK. Yeah. Well, I definitely I definitely spoke to you or someone from the same business since September. And I took a re I took a redundancy last year in December, so I'm no longer there. Yeah. So the yeah. I work with multiple businesses. I'm a VCIO. Yeah. But the best person the best person to talk to is the Melissa Lancaster at PPK Group. Melissa Lancaster. M .Lancasterm.Lancaster@PPKGroup.com.au. Okay. I'm driving. I don't have her phone number at the moment. Yeah. 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Speaking.\n\nChannel 0: Hi. Good afternoon. Simon, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Good. Thanks, Ronald.\n\nChannel 0: Alright. Okay. That's wonderful. Simon, I hope you still remember the company because the last time that we touched base with you, it was September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, Simon, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Simon, same thing as before, We're only hoping to arrange an introductory meeting with you. Simply introduce our company only for future reference.\n\nAnd we're hoping, sir, that you have an available time this coming week, maybe on third or fourth week of this\n\nChannel 1: Just hold on a second. You\n\nChannel 0: month?\n\nChannel 1: just cut over\n\nChannel 0: Yes,\n\nChannel 1: to\n\nChannel 0: sir.\n\nChannel 1: CarPlay. I'll just\n\nChannel 0: Yes, sir.\n\nChannel 1: wait a minute.\n\nChannel 0: My math. Yes, sir.\n\nChannel 1: Just a few seconds. Just trying to get\n\nChannel 0: Sir.\n\nChannel 1: out of the garage.\n\nChannel 0: Alright. Are you working right now, sir?\n\nChannel 1: I am working.\n\nChannel 0: Alright.\n\nChannel 1: Yeah. Sorry. I missed the last part of what you said a second ago. Yeah.\n\nChannel 0: Yes, sir.\n\nChannel 1: Now\n\nChannel 0: Sir, this is regarding the meeting, sir. We're hoping to have an introductory meeting this coming week, maybe on third or fourth week of this month.\n\nChannel 1: yeah. Sorry. We had a conversation not so long ago. I'm no longer a PPK group because you're calling me in relation to PPK.\n\nChannel 0: Yes, sir. I am. The last time that\n\nChannel 1: Yeah.\n\nChannel 0: we talked, sir, I think it was September 20\n\nChannel 1: Well, I\n\nChannel 0: '20\n\nChannel 1: definitely\n\nChannel 0: '5.\n\nChannel 1: I definitely spoke to you or someone from the same business since September.\n\nChannel 0: Uh-huh.\n\nChannel 1: And I took a re I took a redundancy last year in December,\n\nChannel 0: Alright. Mhmm.\n\nChannel 1: so I'm no longer there.\n\nChannel 0: Okay. But\n\nChannel 1: Yeah.\n\nChannel 0: your\n\nChannel 1: So the\n\nChannel 0: sorry. Your your current company,\n\nChannel 1: yeah.\n\nChannel 0: sir, are you still working as an IT manager with the same role?\n\nChannel 1: I work with multiple businesses. I'm a VCIO.\n\nChannel 0: Alright.\n\nChannel 1: Yeah.\n\nChannel 0: Two\n\nChannel 1: But\n\nChannel 0: thousand.\n\nChannel 1: the best person the best person to talk to is the Melissa Lancaster at PPK Group.\n\nChannel 0: Melissa Lancaster.\n\nChannel 1: Melissa Lancaster.\n\nChannel 0: Yep.\n\nChannel 1: M\n\nChannel 0: Alright.\n\nChannel 1: .Lancasterm.Lancaster@PPKGroup.com.au.\n\nChannel 0: Got it. Yep. Did did they happen\n\nChannel 1: Okay.\n\nChannel 0: to have her phone number?\n\nChannel 1: I'm driving. I don't have her phone number\n\nChannel 0: Oh,\n\nChannel 1: at the moment.\n\nChannel 0: yep.\n\nChannel 1: Yeah. But her main number is the you can try and get through to her on the main number, 0730544500.\n\nChannel 0: Uh-huh. Sorry. It's 07305.\n\nChannel 1: 44500 is the main number for PPK Group, and she works\n\nChannel 0: Alright.\n\nChannel 1: in head office.\n\nChannel 0: Okay. Got it,\n\nChannel 1: Okay.\n\nChannel 0: sir. Alright.\n\nChannel 1: Okay.\n\nChannel 0: Thank you.\n\nChannel 1: No\n\nChannel 0: Alright.\n\nChannel 1: worries. Thank\n\nChannel 0: Have\n\nChannel 1: you.\n\nChannel 0: a good\n\nChannel 1: Bye.\n\nChannel 0: day. Okay. Good luck.\n\nChannel 1: You\n\nChannel 0: Thank\n\nChannel 1: too.\n\nChannel 0: you.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.39999998,"end":0.48,"sentiment":"neutral","sentiment_score":0.012355059385299684},{"text":"Speaking.","start":0.48,"end":0.98,"sentiment":"neutral","sentiment_score":0.028950128704309464}],"sentiment":"neutral","sentiment_score":0.020652594044804573,"channel":1,"num_words":2,"start":0.39999998,"end":0.98},{"sentences":[{"text":"Hi.","start":2.96,"end":3.1999998,"sentiment":"neutral","sentiment_score":0.17375433444976807},{"text":"Good afternoon.","start":3.1999998,"end":4.02,"sentiment":"positive","sentiment_score":0.3535570949316025},{"text":"Simon, it's Ronald from Cloud Solution IT.","start":4.56,"end":8.9,"sentiment":"neutral","sentiment_score":0.23800905048847198},{"text":"How are you doing 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wonderful.","start":13.84,"end":14.58,"sentiment":"positive","sentiment_score":0.733386904001236},{"text":"Simon, I hope you still remember the company because the last time that we touched base with you, it was September of last year.","start":15.525,"end":24.265,"sentiment":"neutral","sentiment_score":0.10078683588653803},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":24.805,"end":34.64,"sentiment":"neutral","sentiment_score":0.09778220178904357}],"sentiment":"neutral","sentiment_score":0.13627222085540944,"channel":0,"num_words":55,"start":13.2,"end":34.64},{"sentences":[{"text":"Name of the company again, Simon, it's Cloud Solution IT.","start":35.66,"end":39.12,"sentiment":"neutral","sentiment_score":0.08992241099476814},{"text":"We are a managed service 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The representative explains that they are a managed service provider and Microsoft's trusted partner. They request an introductory meeting on the third or fourth week of the month, but the customer is driving and unable to provide their phone number."},"intents":{"segments":[{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":49,"end_word":75,"intents":[{"intent":"Arrange meeting with sir alexander","confidence_score":0.000008811253}]},{"text":"to have her phone number?","start_word":413,"end_word":417,"intents":[{"intent":"Confirm contact details","confidence_score":0.0033612172}]}]},"sentiments":{"segments":[{"text":"Hello? Speaking. 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We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, managed three sixty five, Power BI, Power Apps, and many more. And reason for my call today, Simon, same thing as before, We're only hoping to arrange an introductory meeting with you. Simply introduce our company only for future reference. And we're hoping, sir, that you have an available time this coming week, maybe on third or fourth week of this Just hold on a second. You month? just cut over Yes, to sir. CarPlay. I'll just Yes, sir. wait a minute. My math. Yes, sir. Just a few seconds. Just trying to get Sir. out of the garage. Alright. Are you working right now, sir? I am working. Alright. Yeah. Sorry. I missed the last part of what you said a second ago. Yeah. Yes, sir. Now Sir, this is regarding the meeting, sir. We're hoping to have an introductory meeting this coming week, maybe on third or fourth week of this month. yeah. Sorry. We had a conversation not so long ago. I'm no longer a PPK group because you're calling me in relation to PPK. Yes, sir. I am. The last time that Yeah. we talked, sir, I think it was September 20 Well, I '20 definitely '5. I definitely spoke to you or someone from the same business since September. Uh-huh. And I took a re I took a redundancy last year in December, Alright. Mhmm. so I'm no longer there. Okay. But Yeah. your So the sorry. Your your current company, yeah. sir, are you still working as an IT manager with the same role? I work with multiple businesses. I'm a VCIO. Alright. Yeah. Two But thousand. the best person the best person to talk to is the Melissa Lancaster at PPK Group. Melissa Lancaster. Melissa Lancaster. Yep. M Alright. .Lancasterm.Lancaster@PPKGroup.com.au. Got it. Yep. Did did they happen Okay. to have her phone number? I'm driving. I don't have her phone number Oh, at the moment. yep. Yeah. 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