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Ryan, good morning. Guganjip, it's Ronald from Cloud Solution IT. How are you doing today? Sorry.\n\nAgain, from Cloud Solution IT. And I hope you still remember the company, because the last time that I touch base with you, it was October of last year. And during that time, Gagandeep, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider.\n\nWe are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three sixty five, Power BI, and many more. And the reason for my call today, Gugandev, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month. Sorry. Come again?\n\nAlright. Mhmm. Mhmm. Yep. Yeah.\n\nAlright. Hopefully, I can we we can meet you on your next job. Alright. Thank you. Okay.\n\nHave a good day.","paragraphs":[{"sentences":[{"text":"Ronald.","start":7.12,"end":7.62,"sentiment":"neutral","sentiment_score":0.0731363520026207},{"text":"Ryan, good morning.","start":25.654999,"end":26.875,"sentiment":"positive","sentiment_score":0.359450230995814},{"text":"Guganjip, it's Ronald from Cloud Solution IT.","start":28.259998,"end":32.36,"sentiment":"neutral","sentiment_score":0.2990930846759251},{"text":"How are you doing today?","start":32.98,"end":34.199997,"sentiment":"neutral","sentiment_score":0.2998525261878967},{"text":"Sorry.","start":37.059998,"end":37.46,"sentiment":"neutral","sentiment_score":-0.02499854378402233}],"sentiment":"neutral","sentiment_score":0.2776119249927647,"num_words":17,"start":7.12,"end":37.46},{"sentences":[{"text":"Again, from Cloud Solution IT.","start":37.46,"end":39.96,"sentiment":"neutral","sentiment_score":0.01980977728962898},{"text":"And I hope you still remember the company, because the last time that I touch base with you, it was October of last year.","start":41.595,"end":50.175003,"sentiment":"neutral","sentiment_score":0.04564700648188591},{"text":"And during that time, Gagandeep, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":50.715,"end":62.879997,"sentiment":"neutral","sentiment_score":0.09778448274093014},{"text":"Name of the company again, it's Cloud Solution IT.","start":63.98,"end":67.44,"sentiment":"neutral","sentiment_score":0.08910983055830002},{"text":"We are a managed service provider.","start":68.299995,"end":70.72,"sentiment":"neutral","sentiment_score":0.09072202319900195}],"sentiment":"neutral","sentiment_score":0.07331754406914115,"num_words":72,"start":37.46,"end":70.72},{"sentences":[{"text":"We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three sixty five, Power BI, and many more.","start":71.65501,"end":84.315,"sentiment":"neutral","sentiment_score":0.09605233326554298},{"text":"And the reason for my call today, Gugandev, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":84.85,"end":96.78999,"sentiment":"neutral","sentiment_score":0.08592828663606797},{"text":"And we're hoping that you have an available time this coming week, maybe on third or fourth week of this month.","start":97.595,"end":109.755005,"sentiment":"neutral","sentiment_score":0.04118498805023375},{"text":"Sorry.","start":109.755005,"end":110.155,"sentiment":"neutral","sentiment_score":-0.12223107367753984},{"text":"Come again?","start":110.155,"end":110.895004,"sentiment":"neutral","sentiment_score":-0.11782678216695786}],"sentiment":"neutral","sentiment_score":0.06965106660500169,"num_words":80,"start":71.65501,"end":110.895004},{"sentences":[{"text":"Alright.","start":114.52,"end":115.02,"sentiment":"neutral","sentiment_score":-0.038760241121053696},{"text":"Mhmm.","start":115.799995,"end":116.299995,"sentiment":"neutral","sentiment_score":-0.10067112743854524},{"text":"Mhmm.","start":119.24,"end":119.72,"sentiment":"neutral","sentiment_score":-0.08479249477386475},{"text":"Yep.","start":119.72,"end":120.22,"sentiment":"neutral","sentiment_score":-0.06271674484014511},{"text":"Yeah.","start":123.632935,"end":123.79294,"sentiment":"neutral","sentiment_score":0.01271527260541916}],"sentiment":"neutral","sentiment_score":-0.05484506711363792,"num_words":5,"start":114.52,"end":123.79294},{"sentences":[{"text":"Alright.","start":123.79294,"end":124.29294,"sentiment":"neutral","sentiment_score":0.07532189786434174},{"text":"Hopefully, I can we we can meet you on your next job.","start":124.51294,"end":128.69293,"sentiment":"neutral","sentiment_score":0.1641343031078577},{"text":"Alright.","start":130.83293,"end":131.31294,"sentiment":"neutral","sentiment_score":0.20207643508911133},{"text":"Thank you.","start":131.31294,"end":132.11293,"sentiment":"positive","sentiment_score":0.3466455489397049},{"text":"Okay.","start":132.11293,"end":132.26794,"sentiment":"neutral","sentiment_score":0.30550408363342285}],"sentiment":"neutral","sentiment_score":0.19092971480944576,"num_words":17,"start":123.79294,"end":132.26794},{"sentences":[{"text":"Have a good day.","start":132.26794,"end":133.41293,"sentiment":"positive","sentiment_score":0.45017360150814056}],"sentiment":"positive","sentiment_score":0.45017360150814056,"num_words":4,"start":132.26794,"end":133.41293}]}}]},{"alternatives":[{"transcript":"After you record your name and reason for calling, I'll see if this person is available. 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you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Hello? Who is this calling for?\n\nListen, I'm between roles at the moment, so this would not be in line. I'm in between roles. So yeah, so I don't think that you'll get much out of it. You know, just maybe if you want if you're interested, call in a couple of months. Okay then.\n\nBye. You too. Bye bye.","paragraphs":[{"sentences":[{"text":"After you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.5,"sentiment":"neutral","sentiment_score":0.007151015219278634},{"text":"Thanks.","start":14.0,"end":14.5,"sentiment":"positive","sentiment_score":0.337135910987854},{"text":"Please stay on the line.","start":14.825,"end":21.404999,"sentiment":"neutral","sentiment_score":0.1884913921356201},{"text":"Hello?","start":23.385,"end":23.885,"sentiment":"neutral","sentiment_score":0.13971072435379028},{"text":"Who is this calling for?","start":34.75,"end":36.21,"sentiment":"neutral","sentiment_score":0.010064582526683807}],"sentiment":"neutral","sentiment_score":0.056572955434343646,"num_words":28,"start":0.16,"end":36.21},{"sentences":[{"text":"Listen, I'm between roles at the moment, so this would not be in line.","start":105.725,"end":110.945,"sentiment":"neutral","sentiment_score":-0.07328605013234275},{"text":"I'm in between roles.","start":111.244995,"end":112.865,"sentiment":"neutral","sentiment_score":-0.09176585450768471},{"text":"So yeah, so I don't think that you'll get much out of it.","start":114.284996,"end":118.3,"sentiment":"neutral","sentiment_score":-0.32000680468403375},{"text":"You know, just maybe if you want if you're interested, call in a couple of months.","start":118.840004,"end":122.700005,"sentiment":"neutral","sentiment_score":-0.09426981792785227},{"text":"Okay then.","start":129.08,"end":129.64,"sentiment":"neutral","sentiment_score":0.08493596687912941}],"sentiment":"neutral","sentiment_score":-0.14064493334415007,"num_words":49,"start":105.725,"end":129.64},{"sentences":[{"text":"Bye.","start":129.64,"end":130.14,"sentiment":"neutral","sentiment_score":0.097885400056839},{"text":"You too.","start":133.69287,"end":134.01288,"sentiment":"neutral","sentiment_score":0.2255978286266327},{"text":"Bye bye.","start":134.01288,"end":134.67288,"sentiment":"neutral","sentiment_score":0.11890727654099464}],"sentiment":"neutral","sentiment_score":0.15737912207841873,"num_words":5,"start":129.64,"end":134.67288}]}}]}],"paragraphs":{"transcript":"\nChannel 1: After you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Hello?\n\nChannel 0: Ryan, good morning. Guganjip, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Who is this calling for?\n\nChannel 0: Sorry. Again, from Cloud Solution IT. And I hope you still remember the company, because the last time that I touch base with you, it was October of last year. And during that time, Gagandeep, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three sixty five, Power BI, and many more. And the reason for my call today, Gugandev, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this\n\nChannel 1: Listen, I'm between roles at the moment, so\n\nChannel 0: month.\n\nChannel 1: this would\n\nChannel 0: Sorry.\n\nChannel 1: not be\n\nChannel 0: Come\n\nChannel 1: in\n\nChannel 0: again?\n\nChannel 1: line. I'm in between roles. So\n\nChannel 0: Alright.\n\nChannel 1: yeah, so\n\nChannel 0: Mhmm.\n\nChannel 1: I don't think that you'll get much out of it. You know, just\n\nChannel 0: Mhmm.\n\nChannel 1: maybe\n\nChannel 0: Yep.\n\nChannel 1: if you want if you're interested, call in a couple of months.\n\nChannel 0: Yeah. Alright. Hopefully, I can we we can meet you on your next job.\n\nChannel 1: Okay then. Bye.\n\nChannel 0: Alright. Thank you. Okay. Have a good day.\n\nChannel 1: You too. Bye bye.","paragraphs":[{"sentences":[{"text":"After you record your name and reason for calling, I'll see if this person is available.","start":0.16,"end":4.5,"sentiment":"neutral","sentiment_score":0.007151015219278634}],"sentiment":"neutral","sentiment_score":0.007151015219278634,"channel":1,"num_words":16,"start":0.16,"end":4.5},{"sentences":[{"text":"Ronald.","start":7.12,"end":7.62,"sentiment":"neutral","sentiment_score":0.0731363520026207}],"sentiment":"neutral","sentiment_score":0.0731363520026207,"channel":0,"num_words":1,"start":7.12,"end":7.62},{"sentences":[{"text":"Thanks.","start":14.0,"end":14.5,"sentiment":"positive","sentiment_score":0.337135910987854},{"text":"Please stay on the 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They mention that they are a managed service provider and Microsoft trusted partner. The representative suggests an introductory meeting with Ronald's CTO to discuss their services and hopes to schedule a meeting for the following week."},"intents":{"segments":[{"text":"After you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks. Please stay on the line. Hello? Ryan, good morning. Guganjip, it's Ronald from Cloud Solution IT. How are you doing today? Who is this calling for?","start_word":1,"end_word":44,"intents":[{"intent":"Identify caller","confidence_score":0.0041745254}]},{"text":"Guganjip, it's Ronald from Cloud Solution IT. How are you doing today? Who is this calling for?","start_word":27,"end_word":43,"intents":[{"intent":"Introduce company","confidence_score":0.14341243}]},{"text":"And during that time, Gagandeep, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start_word":74,"end_word":101,"intents":[{"intent":"Arrange meeting","confidence_score":0.8071154},{"intent":"Schedule appointment","confidence_score":0.044222992}]}]},"sentiments":{"segments":[{"text":"After you record your name and reason for calling, I'll see if this person is available. Ronald.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.013897078111767769},{"text":"Thanks.","start_word":17,"end_word":17,"sentiment":"positive","sentiment_score":0.337135910987854},{"text":"Please stay on the line. Hello?","start_word":18,"end_word":23,"sentiment":"neutral","sentiment_score":0.1883988082408905},{"text":"Ryan, good morning.","start_word":24,"end_word":26,"sentiment":"positive","sentiment_score":0.3494189381599426},{"text":"Guganjip, it's Ronald from Cloud Solution IT. How are you doing today? Who is this calling for? Sorry. Again, from Cloud Solution IT. And I hope you still remember the company, because the last time that I touch base with you, it was October of last year. And during that time, Gagandeep, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solution, cybersecurity, backup and recovery, SharePoint, Managed three sixty five, Power BI, and many more. And the reason for my call today, Gugandev, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping that you have an available time this coming week, maybe on third or fourth week of this Listen, I'm between roles at the moment, so month. this would Sorry. not be Come in again? line. I'm in between roles. So Alright. yeah, so Mhmm.","start_word":27,"end_word":219,"sentiment":"neutral","sentiment_score":0.0650317445397377},{"text":"I don't think that you'll get much out of it.","start_word":220,"end_word":229,"sentiment":"negative","sentiment_score":-0.4029280543327331},{"text":"You know, just Mhmm. maybe Yep. if you want if you're interested, call in a couple of months. Yeah. Alright. Hopefully, I can we we can meet you on your next job. Okay then. Bye. 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