{"metadata":{"transaction_key":"deprecated","request_id":"01a0fa17-73b8-7f83-b9d7-11f9eb14ecbf","sha256":"e88a66d8f6c9e9e3dc56efd452f11c4f6957c5a310dd3ad5423803cbda4567ad","created":"2026-10-02T00:50:37.064Z","duration":7.9199376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Good day. This is Ian Robinson voice mail. Please leave a message, and I'll get back to you.","confidence":0.9980469,"words":[{"word":"good","start":1.04,"end":1.28,"confidence":0.9550781,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.6879749894142151},{"word":"day","start":1.28,"end":1.78,"confidence":0.9980469,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.6398314237594604},{"word":"this","start":1.8399999,"end":2.1599998,"confidence":0.97998047,"punctuated_word":"This","sentiment":"neutral","sentiment_score":0.18965083360671997},{"word":"is","start":2.1599998,"end":2.32,"confidence":0.9970703,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.1620619297027588},{"word":"ian","start":2.32,"end":2.48,"confidence":0.28027344,"punctuated_word":"Ian","sentiment":"neutral","sentiment_score":0.16338664293289185},{"word":"robinson","start":2.48,"end":2.96,"confidence":0.8676758,"punctuated_word":"Robinson","sentiment":"neutral","sentiment_score":0.16794326901435852},{"word":"voice","start":2.96,"end":3.28,"confidence":0.46118164,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":0.10428637266159058},{"word":"mail","start":3.28,"end":3.78,"confidence":0.9980469,"punctuated_word":"mail.","sentiment":"neutral","sentiment_score":0.05855026096105576},{"word":"please","start":4.96,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.013104677200317385},{"word":"leave","start":5.2799997,"end":5.52,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.05646170675754547},{"word":"a","start":5.52,"end":5.68,"confidence":0.9790039,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04605289548635483},{"word":"message","start":5.68,"end":6.08,"confidence":0.9523926,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.02068450301885605},{"word":"and","start":6.08,"end":6.3199997,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.05883212387561798},{"word":"i'll","start":6.3199997,"end":6.48,"confidence":0.99902344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08494681119918823},{"word":"get","start":6.48,"end":6.64,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.03401044011116028},{"word":"back","start":6.64,"end":6.7999997,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.011220872402191162},{"word":"to","start":6.7999997,"end":6.96,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.09231914579868317},{"word":"you","start":6.96,"end":7.46,"confidence":0.99658203,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.06606908142566681}],"paragraphs":{"transcript":"\nGood day. This is Ian Robinson voice mail. Please leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Good day.","start":1.04,"end":1.78,"sentiment":"positive","sentiment_score":0.6639032065868378},{"text":"This is Ian Robinson voice mail.","start":1.8399999,"end":3.78,"sentiment":"neutral","sentiment_score":0.14097988481322923},{"text":"Please leave a message, and I'll get back to you.","start":4.96,"end":7.46,"sentiment":"neutral","sentiment_score":0.016928316652774812}],"sentiment":"neutral","sentiment_score":0.13016493825448883,"num_words":18,"start":1.04,"end":7.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good day. This is Ian Robinson voice mail. Please leave a message, and I'll get back to you.","paragraphs":[{"sentences":[{"text":"Good day.","start":1.04,"end":1.78,"sentiment":"positive","sentiment_score":0.6639032065868378},{"text":"This is Ian Robinson voice mail.","start":1.8399999,"end":3.78,"sentiment":"neutral","sentiment_score":0.14097988481322923},{"text":"Please leave a message, and I'll get back to you.","start":4.96,"end":7.46,"sentiment":"neutral","sentiment_score":0.016928316652774812}],"sentiment":"neutral","sentiment_score":0.13016493825448883,"channel":1,"num_words":18,"start":1.04,"end":7.46}]},"summary":{"result":"success","short":"Good day. This is Ian Robinson voice mail. Please leave a message, and I'll get back to you."},"intents":{"segments":[{"text":"Please leave a message, and I'll get back to you.","start_word":8,"end_word":17,"intents":[{"intent":"Leave message","confidence_score":0.70216477}]}]},"sentiments":{"segments":[{"text":"Good day.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.6558793783187866},{"text":"This is Ian Robinson voice mail. Please leave a message, and I'll get back to you.","start_word":2,"end_word":17,"sentiment":"neutral","sentiment_score":0.0597665049135685}],"average":{"sentiment":"neutral","sentiment_score":0.13130003929138184}}}}