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Sir, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, is cloud solution IT. Yes. Sir, once again, cloud solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Brandon, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of October. I'm sorry. Come again, sir? Oh, yeah. Actually, sir, right now, really, the main goal of the company is just to introduce our company. If there's any gap that maybe we can help you with, that's how our services will come in. Yes, sir. The the products are yep. The the that would be for my managed services, sir, for cybersecurity, MSP, and cloud services. You usually see cybersecurity and and testing. Mhmm. Alright. Mhmm. Mhmm. Mhmm. Yep. Actually, sir, that is a main goal of the meeting. I see there's someone who will be discussing our services. Yep. If you have any available yeah. I think I was able to send you an email, sir, the last time. Cloud Solution IT. It's Cloud Solution IT, sir. Cloudsolutionit.com.au. Yes, sir. Yes, sir. And, also, sir, the company is based in Melbourne? Yes, sir. They have been able to schedule by by by next month, so around thirty minutes would be the max just before a short introductory meeting. Yes, sir. Thank you for checking. Alright. Alright. Take care. That that that would be okay. Take care. Alright. You too. 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Good afternoon. Brandon, it's Ronald from Cloud Solution IT. How are you doing today? Alright.\n\nOkay. That's wonderful. Sir, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, is cloud solution IT.\n\nYes. Sir, once again, cloud solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Brandon, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of October.\n\nI'm sorry. Come again, sir? Oh, yeah. Actually, sir, right now, really, the main goal of the company is just to introduce our company. If there's any gap that maybe we can help you with, that's how our services will come in.\n\nYes, sir. The the products are yep. The the that would be for my managed services, sir, for cybersecurity, MSP, and cloud services. You usually see cybersecurity and and testing. Mhmm.\n\nAlright. Mhmm. Mhmm. Mhmm. Yep.\n\nActually, sir, that is a main goal of the meeting. I see there's someone who will be discussing our services. Yep. If you have any available yeah. I think I was able to send you an email, sir, the last time.\n\nCloud Solution IT. It's Cloud Solution IT, sir. Cloudsolutionit.com.au. Yes, sir. Yes, sir.\n\nAnd, also, sir, the company is based in Melbourne? Yes, sir. They have been able to schedule by by by next month, so around thirty minutes would be the max just before a short introductory meeting. Yes, sir. Thank you for checking.\n\nAlright. Alright. Take care. That that that would be okay. Take care.\n\nAlright. You too. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":3.6799998,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.14749783277511597},{"text":"Good afternoon.","start":3.9199998,"end":4.74,"sentiment":"neutral","sentiment_score":0.3094904124736786},{"text":"Brandon, it's Ronald from Cloud Solution IT.","start":5.2799997,"end":9.38,"sentiment":"neutral","sentiment_score":0.24104063425745284},{"text":"How are you doing today?","start":10.0,"end":11.139999,"sentiment":"neutral","sentiment_score":0.26245141625404356},{"text":"Alright.","start":13.04,"end":13.44,"sentiment":"neutral","sentiment_score":0.15625953674316406}],"sentiment":"neutral","sentiment_score":0.24514248222112656,"num_words":16,"start":3.6799998,"end":13.44},{"sentences":[{"text":"Okay.","start":13.44,"end":13.679999,"sentiment":"positive","sentiment_score":0.37490227818489075},{"text":"That's wonderful.","start":13.679999,"end":14.42,"sentiment":"positive","sentiment_score":0.7099745273590088},{"text":"Sir, 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Brandon speaking. Yeah. Goodbye. Step one. And Yeah. Okay. So you guys so we're we're managed. We do all of that stuff. So what while we get you guys to help us here? So what we do with those services for clients at the moment, so why would we engage you guys? What would be the reason behind that? What would you do for us? Mhmm. Mhmm. Yeah. Okay. So you don't have any knowledge of what the product is. You're just basically wanting to book an appointment. Is that correct? Is that your role? Yeah. Yeah. Okay. Yeah. At this stage, I think we're okay. So yeah. Yeah. And yeah. Yeah. I mean, if you can't tell me about what you do and you've called me up, it's not really a good start. So I don't wanna waste an hour having a meeting about something that's not gonna, you know, it's not gonna help us. So yeah. Yeah. Mhmm. I'm happy if you just send me an I'm I'm happy to, you know if you guys got my email address or yeah. Okay. And what what's your company called? What's the company called? And what's the domain name? What's the website for the business? S I l l l t. Cloudsolutionit.com.au. Is that right? Cloudsolutionit.com.au. K. In Melbourne. Okay. I am on the website now. Yep. Cool. Okay. Leave it with us. And can you just put up make a note just not to contact us again? Is that okay? So if we wanna help if we wanna contact you guys or reach out, so yeah. Thanks. No worries, mate. Have a good day. We're inside in. 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Brandon speaking. Yeah. Goodbye. Step one.\n\nAnd Yeah. Okay. So you guys so we're we're managed. We do all of that stuff. So what while we get you guys to help us here?\n\nSo what we do with those services for clients at the moment, so why would we engage you guys? What would be the reason behind that? What would you do for us? Mhmm. Mhmm.\n\nYeah. Okay. So you don't have any knowledge of what the product is. You're just basically wanting to book an appointment. Is that correct?\n\nIs that your role? Yeah. Yeah. Okay. Yeah.\n\nAt this stage, I think we're okay. So yeah. Yeah. And yeah. Yeah.\n\nI mean, if you can't tell me about what you do and you've called me up, it's not really a good start. So I don't wanna waste an hour having a meeting about something that's not gonna, you know, it's not gonna help us. So yeah. Yeah. Mhmm.\n\nI'm happy if you just send me an I'm I'm happy to, you know if you guys got my email address or yeah. Okay. And what what's your company called? 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okay.","start":137.745,"end":139.025,"sentiment":"neutral","sentiment_score":0.1950032455580575},{"text":"So yeah.","start":139.025,"end":139.845,"sentiment":"neutral","sentiment_score":0.16826431453227997},{"text":"Yeah.","start":141.68,"end":142.07999,"sentiment":"neutral","sentiment_score":0.07279223203659058},{"text":"And yeah.","start":142.07999,"end":142.95999,"sentiment":"neutral","sentiment_score":-0.018794680014252663},{"text":"Yeah.","start":142.95999,"end":143.45999,"sentiment":"neutral","sentiment_score":-0.13399095833301544}],"sentiment":"neutral","sentiment_score":0.12328948166507941,"num_words":13,"start":137.745,"end":143.45999},{"sentences":[{"text":"I mean, if you can't tell me about what you do and you've called me up, it's not really a good start.","start":143.51999,"end":147.54,"sentiment":"negative","sentiment_score":-0.5056136697530746},{"text":"So I don't wanna waste an hour having a meeting about something that's not gonna, you know, it's not gonna help 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called?","start":177.67,"end":178.87,"sentiment":"neutral","sentiment_score":0.019289191036174696},{"text":"What's the company called?","start":178.87,"end":180.09,"sentiment":"neutral","sentiment_score":0.014668559422716498},{"text":"And what's the domain name?","start":184.515,"end":185.795,"sentiment":"neutral","sentiment_score":0.01778239440172911}],"sentiment":"neutral","sentiment_score":0.10420069616670027,"num_words":39,"start":167.43001,"end":185.795},{"sentences":[{"text":"What's the website for the business?","start":185.795,"end":187.49501,"sentiment":"neutral","sentiment_score":0.018801451660692692},{"text":"S I l l l t.","start":194.98001,"end":196.36,"sentiment":"neutral","sentiment_score":0.015721196463952463},{"text":"Cloudsolutionit.com.au.","start":197.3,"end":198.98001,"sentiment":"neutral","sentiment_score":0.024361029267311096},{"text":"Is that right?","start":198.98001,"end":199.8,"sentiment":"neutral","sentiment_score":0.03666637341181437},{"text":"Cloudsolutionit.com.au.","start":207.62001,"end":210.12001,"sentiment":"neutral","sentiment_score":0.030808940529823303}],"sentiment":"neutral","sentiment_score":0.021900292869438145,"num_words":17,"start":185.795,"end":210.12001},{"sentences":[{"text":"K.","start":220.705,"end":221.025,"sentiment":"neutral","sentiment_score":0.006423262879252434},{"text":"In Melbourne.","start":221.025,"end":221.665,"sentiment":"neutral","sentiment_score":0.016632447950541973},{"text":"Okay.","start":221.665,"end":222.165,"sentiment":"neutral","sentiment_score":0.04759475588798523},{"text":"I am on the website now.","start":251.02,"end":252.3,"sentiment":"neutral","sentiment_score":0.03766786679625511},{"text":"Yep.","start":252.3,"end":252.8,"sentiment":"neutral","sentiment_score":0.09282844513654707}],"sentiment":"neutral","sentiment_score":0.036919869143854485,"num_words":11,"start":220.705,"end":252.8},{"sentences":[{"text":"Cool.","start":269.195,"end":269.515,"sentiment":"neutral","sentiment_score":0.3073950409889221},{"text":"Okay.","start":269.515,"end":269.755,"sentiment":"neutral","sentiment_score":0.13258114457130432},{"text":"Leave it with us.","start":269.755,"end":270.555,"sentiment":"neutral","sentiment_score":0.04193187039345503},{"text":"And can you just put up make a note just not to contact us again?","start":270.555,"end":273.035,"sentiment":"neutral","sentiment_score":-0.05955195352435112},{"text":"Is that okay?","start":273.035,"end":273.675,"sentiment":"neutral","sentiment_score":0.02733108090857665}],"sentiment":"neutral","sentiment_score":-0.008482599708562097,"num_words":24,"start":269.195,"end":273.675},{"sentences":[{"text":"So if we wanna help if we wanna contact you guys or reach out, so yeah.","start":273.675,"end":277.375,"sentiment":"neutral","sentiment_score":0.018407504307106137},{"text":"Thanks.","start":278.875,"end":279.375,"sentiment":"neutral","sentiment_score":0.32522526383399963},{"text":"No worries, mate.","start":280.13293,"end":280.85294,"sentiment":"neutral","sentiment_score":0.1030471920967102},{"text":"Have a good day.","start":280.85294,"end":281.75293,"sentiment":"positive","sentiment_score":0.3956706300377846},{"text":"We're inside in.","start":281.97293,"end":283.19293,"sentiment":"neutral","sentiment_score":0.142326720058918}],"sentiment":"neutral","sentiment_score":0.10883516997650818,"num_words":27,"start":273.675,"end":283.19293},{"sentences":[{"text":"Bye.","start":283.49295,"end":283.99295,"sentiment":"neutral","sentiment_score":-0.07772036641836166}],"sentiment":"neutral","sentiment_score":-0.07772036641836166,"num_words":1,"start":283.49295,"end":283.99295}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. Brandon\n\nChannel 0: Hi. Good afternoon.\n\nChannel 1: speaking.\n\nChannel 0: Brandon, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Goodbye.\n\nChannel 0: Alright. Okay. That's wonderful. Sir, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.\n\nName of the company again, sir, is cloud solution IT. Yes. Sir, once again, cloud solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Brandon, same thing as before,\n\nChannel 1: Step one.\n\nChannel 0: we're\n\nChannel 1: And\n\nChannel 0: only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of October.\n\nChannel 1: Yeah. Okay. So you guys so we're we're managed. We do all of that stuff. So what while we get you guys to help us here?\n\nChannel 0: I'm sorry. Come again, sir?\n\nChannel 1: So what we do with those services for clients at the moment, so why would we engage you guys? What would be the reason behind that? What would you do\n\nChannel 0: Oh,\n\nChannel 1: for\n\nChannel 0: yeah.\n\nChannel 1: us?\n\nChannel 0: Actually, sir, right now, really, the main goal of the company is just to introduce our company. If there's any gap that maybe we can help you with, that's how our services will come in.\n\nChannel 1: Mhmm. Mhmm.\n\nChannel 0: Yes, sir.\n\nChannel 1: Yeah. Okay. So you don't have any knowledge of what the product is. You're just basically wanting to book an appointment. Is that correct?\n\nIs that\n\nChannel 0: The\n\nChannel 1: your\n\nChannel 0: the products\n\nChannel 1: role?\n\nChannel 0: are yep. The the that would be for my managed services, sir, for cybersecurity, MSP, and cloud services. You usually see cybersecurity and and testing.\n\nChannel 1: Yeah. Yeah. Okay.\n\nChannel 0: Mhmm.\n\nChannel 1: Yeah. At this stage, I think we're okay. So yeah. Yeah. And\n\nChannel 0: Alright.\n\nChannel 1: yeah. Yeah. I mean, if\n\nChannel 0: Mhmm.\n\nChannel 1: you can't tell me about what you do and you've called me up, it's not really a good start. So I don't\n\nChannel 0: Mhmm.\n\nChannel 1: wanna waste an hour having a meeting about something that's not gonna, you know, it's not gonna help us. So yeah.\n\nChannel 0: Mhmm.\n\nChannel 1: Yeah.\n\nChannel 0: Yep. Actually, sir, that is a main goal of the meeting. I see there's\n\nChannel 1: Mhmm.\n\nChannel 0: someone who will be discussing our services. Yep. If\n\nChannel 1: I'm\n\nChannel 0: you\n\nChannel 1: happy\n\nChannel 0: have any\n\nChannel 1: if\n\nChannel 0: available\n\nChannel 1: you just send me an I'm I'm happy to, you know if you guys got my email address or\n\nChannel 0: yeah. I think I was able to send you an email, sir, the last time.\n\nChannel 1: yeah. Okay. And what what's your company called? What's the company called?\n\nChannel 0: Cloud Solution IT.\n\nChannel 1: And what's the domain name? What's the website for the business?\n\nChannel 0: It's Cloud Solution IT, sir. Cloudsolutionit.com.au.\n\nChannel 1: S I l l l t. Cloudsolutionit.com.au. Is that right?\n\nChannel 0: Yes, sir.\n\nChannel 1: Cloudsolutionit.com.au.\n\nChannel 0: Yes, sir. And, also, sir, the company is based in Melbourne?\n\nChannel 1: K. In Melbourne. Okay.\n\nChannel 0: Yes, sir. They have been able to schedule by by by next month, so around thirty minutes would be the max just before a short introductory meeting.\n\nChannel 1: I am on the website now. Yep.\n\nChannel 0: Yes, sir. Thank you for checking.\n\nChannel 1: Cool. Okay. Leave it with us. And can you just put up make a note just not to contact us again? Is that okay?\n\nSo if we wanna\n\nChannel 0: Alright.\n\nChannel 1: help if we wanna contact you guys or reach out, so yeah.\n\nChannel 0: Alright. Take care. That\n\nChannel 1: Thanks.\n\nChannel 0: that that would be okay.\n\nChannel 1: No\n\nChannel 0: Take care.\n\nChannel 1: worries, mate.\n\nChannel 0: Alright.\n\nChannel 1: Have a good day.\n\nChannel 0: You\n\nChannel 1: We're inside\n\nChannel 0: too. Bye\n\nChannel 1: in.\n\nChannel 0: bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.79999995,"end":1.28,"sentiment":"neutral","sentiment_score":0.04339567571878433},{"text":"Brandon","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.04625288024544716}],"sentiment":"neutral","sentiment_score":0.044824277982115746,"channel":1,"num_words":2,"start":0.79999995,"end":1.78},{"sentences":[{"text":"Hi.","start":3.6799998,"end":3.9199998,"sentiment":"neutral","sentiment_score":0.14749783277511597},{"text":"Good afternoon.","start":3.9199998,"end":4.74,"sentiment":"neutral","sentiment_score":0.3094904124736786}],"sentiment":"neutral","sentiment_score":0.25549288590749103,"channel":0,"num_words":3,"start":3.6799998,"end":4.74},{"sentences":[{"text":"speaking.","start":5.2,"end":5.7,"sentiment":"neutral","sentiment_score":0.21555089950561523}],"sentiment":"neutral","sentiment_score":0.21555089950561523,"channel":1,"num_words":1,"start":5.2,"end":5.7},{"sentences":[{"text":"Brandon, it's Ronald from Cloud Solution IT.","start":5.2799997,"end":9.38,"sentiment":"neutral","sentiment_score":0.24104063425745284},{"text":"How are you doing today?","start":10.0,"end":11.139999,"sentiment":"neutral","sentiment_score":0.26245141625404356}],"sentiment":"neutral","sentiment_score":0.24996179342269897,"channel":0,"num_words":12,"start":5.2799997,"end":11.139999},{"sentences":[{"text":"Yeah.","start":11.599999,"end":11.84,"sentiment":"neutral","sentiment_score":0.019221238791942596},{"text":"Goodbye.","start":11.84,"end":12.34,"sentiment":"neutral","sentiment_score":0.005567047744989395}],"sentiment":"neutral","sentiment_score":0.012394143268465996,"channel":1,"num_words":2,"start":11.599999,"end":12.34},{"sentences":[{"text":"Alright.","start":13.04,"end":13.44,"sentiment":"neutral","sentiment_score":0.15625953674316406},{"text":"Okay.","start":13.44,"end":13.679999,"sentiment":"positive","sentiment_score":0.37490227818489075},{"text":"That's wonderful.","start":13.679999,"end":14.42,"sentiment":"positive","sentiment_score":0.7099745273590088},{"text":"Sir, I hope you still remember the company because the last time that we touched base with you, it was February of this year.","start":15.245001,"end":21.505001,"sentiment":"neutral","sentiment_score":0.1445919048661987},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services.","start":22.045,"end":32.47,"sentiment":"neutral","sentiment_score":0.13403268820709652}],"sentiment":"neutral","sentiment_score":0.16436725760048085,"channel":0,"num_words":55,"start":13.04,"end":32.47},{"sentences":[{"text":"Name of the company again, sir, is cloud solution IT.","start":33.25,"end":36.15,"sentiment":"neutral","sentiment_score":0.1064777597784996},{"text":"Yes.","start":38.21,"end":38.71,"sentiment":"neutral","sentiment_score":0.08870159089565277},{"text":"Sir, once again, cloud solution IT, we are a managed service provider.","start":39.09,"end":43.235,"sentiment":"neutral","sentiment_score":0.1107076561699311},{"text":"We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more.","start":43.454998,"end":55.05,"sentiment":"neutral","sentiment_score":0.13404158562421797},{"text":"And the reason for my call today, Brandon, same thing as before,","start":55.45,"end":59.23,"sentiment":"neutral","sentiment_score":0.09783338631192844}],"sentiment":"neutral","sentiment_score":0.11678352231780688,"channel":0,"num_words":60,"start":33.25,"end":59.23},{"sentences":[{"text":"Step one.","start":58.85,"end":60.129997,"sentiment":"neutral","sentiment_score":0.07524867728352547}],"sentiment":"neutral","sentiment_score":0.07524867728352547,"channel":1,"num_words":2,"start":58.85,"end":60.129997},{"sentences":[{"text":"we're","start":59.85,"end":60.17,"sentiment":"neutral","sentiment_score":0.03593052923679352}],"sentiment":"neutral","sentiment_score":0.03593052923679352,"channel":0,"num_words":1,"start":59.85,"end":60.17},{"sentences":[{"text":"And","start":60.129997,"end":60.629997,"sentiment":"neutral","sentiment_score":0.030310243368148804}],"sentiment":"neutral","sentiment_score":0.030310243368148804,"channel":1,"num_words":1,"start":60.129997,"end":60.629997},{"sentences":[{"text":"only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":60.17,"end":66.75,"sentiment":"neutral","sentiment_score":0.12405113565425079},{"text":"And we're hoping, sir, that you have an available time next month, maybe on first or second week of October.","start":67.515,"end":73.615,"sentiment":"neutral","sentiment_score":0.09571239389479161}],"sentiment":"neutral","sentiment_score":0.10913600841243017,"channel":0,"num_words":38,"start":60.17,"end":73.615},{"sentences":[{"text":"Yeah.","start":77.985,"end":78.305,"sentiment":"neutral","sentiment_score":0.035793840885162354},{"text":"Okay.","start":78.305,"end":78.805,"sentiment":"neutral","sentiment_score":0.030023295432329174},{"text":"So you guys so we're we're managed.","start":79.104996,"end":81.185,"sentiment":"neutral","sentiment_score":0.00835939057703529},{"text":"We do all of that stuff.","start":81.185,"end":82.064995,"sentiment":"neutral","sentiment_score":0.02415492944419384},{"text":"So what while we get you guys to help us 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sir, right now, really, the main goal of the company is just to introduce our company.","start":98.105,"end":103.085,"sentiment":"neutral","sentiment_score":0.03154397701077601},{"text":"If there's any gap that maybe we can help you with, that's how our services will come in.","start":103.385,"end":110.72,"sentiment":"neutral","sentiment_score":-0.01536642387509346}],"sentiment":"neutral","sentiment_score":0.007418627983757428,"channel":0,"num_words":35,"start":98.105,"end":110.72},{"sentences":[{"text":"Mhmm.","start":110.525,"end":111.005005,"sentiment":"neutral","sentiment_score":-0.016108285635709763},{"text":"Mhmm.","start":111.005005,"end":111.505005,"sentiment":"neutral","sentiment_score":-0.00613000150769949}],"sentiment":"neutral","sentiment_score":-0.011119143571704626,"channel":1,"num_words":2,"start":110.525,"end":111.505005},{"sentences":[{"text":"Yes, sir.","start":113.18,"end":114.0,"sentiment":"neutral","sentiment_score":0.005345815094187856}],"sentiment":"neutral","sentiment_score":0.005345815094187856,"channel":0,"num_words":2,"start":113.18,"end":114.0},{"sentences":[{"text":"Yeah.","start":114.27,"end":114.59,"sentiment":"neutral","sentiment_score":-0.010963097214698792},{"text":"Okay.","start":114.59,"end":114.75,"sentiment":"neutral","sentiment_score":-0.031252421438694},{"text":"So you don't have any knowledge of what the product is.","start":114.75,"end":116.59,"sentiment":"neutral","sentiment_score":-0.1215755045413971},{"text":"You're just basically wanting to book an appointment.","start":116.59,"end":118.43,"sentiment":"neutral","sentiment_score":-0.05109283979982138},{"text":"Is that 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The customer is interested in an introductory meeting to determine the main goal of the meeting and the representative asks for the customer's company name and website. The customer is not familiar with the company's products and needs to schedule a meeting for 30 minutes before the introductory meeting. The representative asks the customer to note their company's contact information and notes that they will not contact them again."},"intents":{"segments":[{"text":"Sir, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bajit Singh, to introduce our company and our services. Name of the company again, sir, is cloud solution IT. Yes.","start_word":24,"end_word":85,"intents":[{"intent":"Introduce company","confidence_score":0.3652809},{"intent":"Arrange meeting","confidence_score":0.7819715}]},{"text":"Sir, once again, cloud solution IT, we are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more.","start_word":86,"end_word":122,"intents":[{"intent":"Provide services","confidence_score":0.15353952}]},{"text":"So you guys so we're we're managed. We do all of that stuff. So what while we get you guys to help us here? I'm sorry.","start_word":179,"end_word":204,"intents":[{"intent":"Help with company","confidence_score":0.037301183}]},{"text":"So you don't have any knowledge of what the product is. You're just basically wanting to book an appointment. 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We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three six five, Power BI, and many more. And the reason for my call today, Brandon, same thing as before, Step one. we're And only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hoping, sir, that you have an available time next month, maybe on first or second week of October. Yeah. Okay. So you guys so we're we're managed. We do all of that stuff. So what while we get you guys to help us here? I'm sorry. Come again, sir? So what we do with those services for clients at the moment, so why would we engage you guys? What would be the reason behind that? What would you do Oh, for yeah. us? Actually, sir, right now, really, the main goal of the company is just to introduce our company. If there's any gap that maybe we can help you with, that's how our services will come in. Mhmm. Mhmm. Yes, sir. Yeah. Okay. So you don't have any knowledge of what the product is. You're just basically wanting to book an appointment. Is that correct? Is that The your the products role? are yep. The the that would be for my managed services, sir, for cybersecurity, MSP, and cloud services. You usually see cybersecurity and and testing. Yeah. Yeah. Okay. Mhmm. Yeah. At this stage, I think we're okay. So yeah. Yeah. And Alright. yeah. Yeah. I mean, if Mhmm.","start_word":24,"end_word":359,"sentiment":"neutral","sentiment_score":0.0379127115925907},{"text":"you can't tell me about what you do and you've called me up, it's not really a good start. So I don't Mhmm. wanna waste an hour having a meeting about something that's not gonna, you know, it's not gonna help us.","start_word":360,"end_word":401,"sentiment":"negative","sentiment_score":-0.5120474696159363},{"text":"So yeah. Mhmm. Yeah. Yep. Actually, sir, that is a main goal of the meeting. I see there's Mhmm. someone who will be discussing our services. Yep. If I'm you happy have any if available you just send me an I'm I'm happy to, you know if you guys got my email address or yeah. I think I was able to send you an email, sir, the last time. yeah. Okay. And what what's your company called? What's the company called? Cloud Solution IT. And what's the domain name? What's the website for the business? It's Cloud Solution IT, sir. Cloudsolutionit.com.au. S I l l l t. Cloudsolutionit.com.au. Is that right? Yes, sir. Cloudsolutionit.com.au. Yes, sir. And, also, sir, the company is based in Melbourne? K. In Melbourne. Okay. Yes, sir. They have been able to schedule by by by next month, so around thirty minutes would be the max just before a short introductory meeting. I am on the website now. Yep. Yes, sir.","start_word":402,"end_word":566,"sentiment":"neutral","sentiment_score":0.06854964047670364},{"text":"Thank you for checking.","start_word":567,"end_word":570,"sentiment":"positive","sentiment_score":0.4192784726619721},{"text":"Cool. Okay. Leave it with us. And can you just put up make a note just not to contact us again? Is that okay? So if we wanna Alright. help if we wanna contact you guys or reach out, so yeah. Alright. Take care. That Thanks. that that would be okay. No Take care. worries, mate. Alright.","start_word":571,"end_word":627,"sentiment":"neutral","sentiment_score":0.0668279230594635},{"text":"Have a good day.","start_word":628,"end_word":631,"sentiment":"positive","sentiment_score":0.3990703225135803},{"text":"You We're inside too. Bye in. bye. Bye.","start_word":632,"end_word":639,"sentiment":"neutral","sentiment_score":0.12840073555707932}],"average":{"sentiment":"neutral","sentiment_score":0.02602252290268575}}}}