{"metadata":{"transaction_key":"deprecated","request_id":"01a08e6d-8a2c-7e00-861d-0fd8ebbe709c","sha256":"3fe4697f7513f8b9177a8d3f3d76b6dcd03b27c63de19cf7e40865116a0a66d7","created":"2026-09-11T03:05:39.500Z","duration":13.319938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":15},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":15,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Good day. You've called Tim. Please leave a message.","confidence":0.99902344,"words":[{"word":"good","start":1.68,"end":1.8399999,"confidence":0.9921875,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.7666139602661133},{"word":"day","start":1.8399999,"end":2.0,"confidence":0.99853516,"punctuated_word":"day.","sentiment":"positive","sentiment_score":0.7112501859664917},{"word":"you've","start":2.0,"end":2.24,"confidence":0.9980469,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.29526418447494507},{"word":"called","start":2.24,"end":2.56,"confidence":1.0,"punctuated_word":"called","sentiment":"neutral","sentiment_score":0.13523736596107483},{"word":"tim","start":2.56,"end":2.96,"confidence":0.9951172,"punctuated_word":"Tim.","sentiment":"neutral","sentiment_score":0.18444855511188507},{"word":"please","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.09433542191982268},{"word":"leave","start":3.1999998,"end":3.4399998,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.13413529098033905},{"word":"a","start":3.4399998,"end":3.52,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.08181802928447723},{"word":"message","start":3.52,"end":4.02,"confidence":0.9995117,"punctuated_word":"message.","sentiment":"neutral","sentiment_score":-0.05672821030020714}],"paragraphs":{"transcript":"\nGood day. You've called Tim. Please leave a message.","paragraphs":[{"sentences":[{"text":"Good day.","start":1.68,"end":2.0,"sentiment":"positive","sentiment_score":0.7389320731163025},{"text":"You've called Tim.","start":2.0,"end":2.96,"sentiment":"neutral","sentiment_score":0.20498336851596832},{"text":"Please leave a message.","start":2.96,"end":4.02,"sentiment":"neutral","sentiment_score":-0.09175423812121153}],"sentiment":"neutral","sentiment_score":0.191755255477296,"num_words":9,"start":1.68,"end":4.02}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Good day. You've called Tim. Please leave a message.","paragraphs":[{"sentences":[{"text":"Good day.","start":1.68,"end":2.0,"sentiment":"positive","sentiment_score":0.7389320731163025},{"text":"You've called Tim.","start":2.0,"end":2.96,"sentiment":"neutral","sentiment_score":0.20498336851596832},{"text":"Please leave a message.","start":2.96,"end":4.02,"sentiment":"neutral","sentiment_score":-0.09175423812121153}],"sentiment":"neutral","sentiment_score":0.191755255477296,"channel":1,"num_words":9,"start":1.68,"end":4.02}]},"summary":{"result":"success","short":"Good day. You've called Tim. Please leave a message."},"intents":{"segments":[{"text":"Please leave a message.","start_word":5,"end_word":8,"intents":[{"intent":"Leave message","confidence_score":0.6288044}]}]},"sentiments":{"segments":[{"text":"Good day.","start_word":0,"end_word":1,"sentiment":"positive","sentiment_score":0.7297047972679138},{"text":"You've called Tim. Please leave a message.","start_word":2,"end_word":8,"sentiment":"neutral","sentiment_score":0.0696663185954094}],"average":{"sentiment":"neutral","sentiment_score":0.20167401631673176}}}}