{"metadata":{"transaction_key":"deprecated","request_id":"01a0f056-af3c-7430-949b-b8e4c589014c","sha256":"748a0199369a1388a61242be9a85d1e98d32dc6725a67b184b5f6b31f7bc8b6a","created":"2026-09-30T03:23:28.807Z","duration":7.0559373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hey. It's Nick. I don't usually answer the phone. So send me an SMS or you can email","confidence":0.9980469,"words":[{"word":"hey","start":0.64,"end":0.88,"confidence":0.6906738,"punctuated_word":"Hey.","sentiment":"neutral","sentiment_score":0.23745521903038025},{"word":"it's","start":0.88,"end":1.28,"confidence":0.99853516,"punctuated_word":"It's","sentiment":"neutral","sentiment_score":0.1781151294708252},{"word":"nick","start":1.28,"end":1.76,"confidence":0.7536621,"punctuated_word":"Nick.","sentiment":"neutral","sentiment_score":0.1678302139043808},{"word":"i","start":1.76,"end":1.92,"confidence":0.99902344,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.194132536649704},{"word":"don't","start":1.92,"end":2.1599998,"confidence":0.99902344,"punctuated_word":"don't","sentiment":"neutral","sentiment_score":-0.21619123220443728},{"word":"usually","start":2.1599998,"end":2.6399999,"confidence":0.99902344,"punctuated_word":"usually","sentiment":"neutral","sentiment_score":-0.22703751921653748},{"word":"answer","start":2.6399999,"end":2.96,"confidence":1.0,"punctuated_word":"answer","sentiment":"negative","sentiment_score":-0.4021460115909576},{"word":"the","start":2.96,"end":3.1999998,"confidence":0.99902344,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4089272916316986},{"word":"phone","start":3.1999998,"end":3.6999998,"confidence":0.751709,"punctuated_word":"phone.","sentiment":"negative","sentiment_score":-0.453207790851593},{"word":"so","start":3.76,"end":4.0,"confidence":0.95947266,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.09021662175655364},{"word":"send","start":4.0,"end":4.16,"confidence":0.98828125,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.07556675374507904},{"word":"me","start":4.16,"end":4.3199997,"confidence":1.0,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.03725270926952362},{"word":"an","start":4.3199997,"end":4.48,"confidence":0.9980469,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.018549613654613495},{"word":"sms","start":4.48,"end":4.98,"confidence":0.9941406,"punctuated_word":"SMS","sentiment":"neutral","sentiment_score":-0.024624302983283997},{"word":"or","start":5.6,"end":5.8399997,"confidence":0.63964844,"punctuated_word":"or","sentiment":"neutral","sentiment_score":0.02249573171138763},{"word":"you","start":5.8399997,"end":6.0,"confidence":0.99902344,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.034436918795108795},{"word":"can","start":6.0,"end":6.16,"confidence":0.99609375,"punctuated_word":"can","sentiment":"neutral","sentiment_score":0.0404789000749588},{"word":"email","start":6.16,"end":6.66,"confidence":0.9902344,"punctuated_word":"email","sentiment":"neutral","sentiment_score":0.014840822666883469}],"paragraphs":{"transcript":"\nHey. It's Nick. I don't usually answer the phone. So send me an SMS or you can email","paragraphs":[{"sentences":[{"text":"Hey.","start":0.64,"end":0.88,"sentiment":"neutral","sentiment_score":0.23745521903038025},{"text":"It's Nick.","start":0.88,"end":1.76,"sentiment":"neutral","sentiment_score":0.172972671687603},{"text":"I don't usually answer the phone.","start":1.76,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.31694039702415466},{"text":"So send me an SMS or you can email","start":3.76,"end":6.66,"sentiment":"neutral","sentiment_score":-0.014884180906746123}],"sentiment":"neutral","sentiment_score":-0.08067774710555871,"num_words":18,"start":0.64,"end":6.66}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hey. It's Nick. I don't usually answer the phone. So send me an SMS or you can email","paragraphs":[{"sentences":[{"text":"Hey.","start":0.64,"end":0.88,"sentiment":"neutral","sentiment_score":0.23745521903038025},{"text":"It's Nick.","start":0.88,"end":1.76,"sentiment":"neutral","sentiment_score":0.172972671687603},{"text":"I don't usually answer the phone.","start":1.76,"end":3.6999998,"sentiment":"neutral","sentiment_score":-0.31694039702415466},{"text":"So send me an SMS or you can email","start":3.76,"end":6.66,"sentiment":"neutral","sentiment_score":-0.014884180906746123}],"sentiment":"neutral","sentiment_score":-0.08067774710555871,"channel":1,"num_words":18,"start":0.64,"end":6.66}]},"summary":{"result":"success","short":"Hey. It's Nick. I don't usually answer the phone. So send me an SMS or you can email"},"intents":{"segments":[{"text":"I don't usually answer the phone.","start_word":3,"end_word":8,"intents":[{"intent":"Send sms","confidence_score":0.13712703}]}]},"sentiments":{"segments":[{"text":"Hey. It's Nick. I don't usually answer the phone. So send me an SMS or you can email","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":-0.06222456693649292}],"average":{"sentiment":"neutral","sentiment_score":-0.06222456932067871}}}}