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Good morning. Ruth, it's Ronald from Cloud Solution IT. How are you doing today? No complain, ma'am.\n\nIt's Friday, last day of work. Alright? Ruth, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Root, it's Cloud Solution IT.\n\nWe are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Ruth, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And we're hope alright. So your your your position is nothing to do with IT anymore?\n\nOr alright. Alright. Okay. Got it, ma'am. I understand.\n\nAlright. No. That that that would be okay. Okay. Thank you so much.\n\nPlease enjoy Friday. Alright. Thank you. Alright. Bye bye.","paragraphs":[{"sentences":[{"text":"Yeah.","start":5.12,"end":5.44,"sentiment":"neutral","sentiment_score":0.1153385564684868},{"text":"Good morning.","start":5.44,"end":6.18,"sentiment":"positive","sentiment_score":0.35914482176303864},{"text":"Ruth, it's Ronald from Cloud Solution IT.","start":6.96,"end":10.82,"sentiment":"neutral","sentiment_score":0.3230411836079189},{"text":"How are you doing today?","start":11.5199995,"end":12.74,"sentiment":"positive","sentiment_score":0.34444382786750793},{"text":"No complain, ma'am.","start":15.315,"end":16.275,"sentiment":"neutral","sentiment_score":0.04679689245919386}],"sentiment":"neutral","sentiment_score":0.27541812788695097,"num_words":18,"start":5.12,"end":16.275},{"sentences":[{"text":"It's Friday, last day of work.","start":16.275,"end":19.015,"sentiment":"neutral","sentiment_score":-0.032966275388995804},{"text":"Alright?","start":19.235,"end":19.735,"sentiment":"neutral","sentiment_score":0.020670460537075996},{"text":"Ruth, I hope you still remember the company because the last time that we touched base with you, it was February of this year.","start":20.914999,"end":27.895,"sentiment":"neutral","sentiment_score":0.04450788216975828},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":28.44,"end":38.54,"sentiment":"neutral","sentiment_score":0.06493629246122307},{"text":"Name of the company again, Root, it's Cloud Solution IT.","start":39.56,"end":43.1,"sentiment":"neutral","sentiment_score":0.062419111281633376}],"sentiment":"neutral","sentiment_score":0.04806666161098024,"num_words":68,"start":16.275,"end":43.1},{"sentences":[{"text":"We are a managed service provider.","start":43.875,"end":46.375,"sentiment":"neutral","sentiment_score":0.05870282091200352},{"text":"We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.","start":46.995,"end":59.56,"sentiment":"neutral","sentiment_score":0.056028631553053855},{"text":"And reason for my call today, Ruth, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference.","start":60.02,"end":70.6,"sentiment":"neutral","sentiment_score":0.025131602492183446},{"text":"And we're hope alright.","start":71.395,"end":82.354996,"sentiment":"neutral","sentiment_score":-0.08872560877352953},{"text":"So your your your position is nothing to do with IT anymore?","start":82.354996,"end":87.25,"sentiment":"neutral","sentiment_score":-0.0808649289732178}],"sentiment":"neutral","sentiment_score":0.015345444237547261,"num_words":77,"start":43.875,"end":87.25},{"sentences":[{"text":"Or alright.","start":93.87,"end":95.17,"sentiment":"neutral","sentiment_score":-0.06327450275421143},{"text":"Alright.","start":101.744995,"end":102.225,"sentiment":"neutral","sentiment_score":0.007711080834269524},{"text":"Okay.","start":102.225,"end":102.625,"sentiment":"neutral","sentiment_score":0.017892654985189438},{"text":"Got it, ma'am.","start":102.625,"end":103.265,"sentiment":"neutral","sentiment_score":0.03971212233106295},{"text":"I understand.","start":103.265,"end":103.924995,"sentiment":"neutral","sentiment_score":-0.013730987906455994}],"sentiment":"neutral","sentiment_score":-0.0010300976120763356,"num_words":9,"start":93.87,"end":103.924995},{"sentences":[{"text":"Alright.","start":105.185,"end":105.685,"sentiment":"neutral","sentiment_score":-0.01164184883236885},{"text":"No.","start":105.985,"end":106.485,"sentiment":"neutral","sentiment_score":-0.0909995287656784},{"text":"That that that would be okay.","start":106.545,"end":107.924995,"sentiment":"neutral","sentiment_score":-0.0866965763270855},{"text":"Okay.","start":108.305,"end":108.805,"sentiment":"neutral","sentiment_score":0.16925546526908877},{"text":"Thank you so much.","start":108.945,"end":109.744995,"sentiment":"positive","sentiment_score":0.4523712545633316}],"sentiment":"neutral","sentiment_score":0.10430151138168114,"num_words":13,"start":105.185,"end":109.744995},{"sentences":[{"text":"Please enjoy Friday.","start":109.744995,"end":110.884995,"sentiment":"positive","sentiment_score":0.44434813658396405},{"text":"Alright.","start":112.625,"end":113.104996,"sentiment":"neutral","sentiment_score":0.20203256607055664},{"text":"Thank you.","start":113.104996,"end":113.825,"sentiment":"neutral","sentiment_score":0.29321566224098206},{"text":"Alright.","start":113.825,"end":114.145,"sentiment":"neutral","sentiment_score":0.13552023470401764},{"text":"Bye bye.","start":114.145,"end":114.884995,"sentiment":"neutral","sentiment_score":0.09030908718705177}],"sentiment":"neutral","sentiment_score":0.2708496343758371,"num_words":9,"start":109.744995,"end":114.884995}]}}]},{"alternatives":[{"transcript":"Hello? 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Good morning. Ruth, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: I'm okay. How are you?\n\nChannel 0: No complain, ma'am. It's Friday, last day of work. Alright? Ruth, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nName of the company again, Root, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Ruth, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. 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Ronald explains that they are only hoping to arrange an introductory meeting with Ruth to introduce their company and services, and that their position is no longer related to IT or cybersecurity. Ruth expresses interest in the topic and the call ends politely."},"intents":{"segments":[{"text":"Name of the company again, Root, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more.","start_word":82,"end_word":122,"intents":[{"intent":"Provide company services","confidence_score":0.006541035}]}]},"sentiments":{"segments":[{"text":"Hello? Yeah.","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":0.07024617493152618},{"text":"Good morning. Ruth, it's Ronald from Cloud Solution IT. How are you doing today?","start_word":2,"end_word":15,"sentiment":"positive","sentiment_score":0.34219905734062195},{"text":"I'm okay. How are you? No complain, ma'am. It's Friday, last day of work. Alright? Ruth, I hope you still remember the company because the last time that we touched base with you, it was February of this year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Name of the company again, Root, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And reason for my call today, Ruth, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And Yep. we're hope I actually changed roles though back in June or July, so I'm not in the role I was in in February anymore. alright. So your your your position is nothing to do with IT anymore? No. It's not. No. I I do marketing for for schools, Or for education alright. providers. I work in marketing for education providers, so not not in the IT or cybersecurity space or anything like that anymore. Alright. Okay. Got it, ma'am. I understand. Sorry. Alright. No. That that that would be okay. Okay.","start_word":16,"end_word":245,"sentiment":"neutral","sentiment_score":-0.0014401834923774004},{"text":"Thank you so much. Please enjoy Friday.","start_word":246,"end_word":252,"sentiment":"positive","sentiment_score":0.453525185585022},{"text":"Yeah. You too. Alright. Thank you. Bye. Alright. Bye bye.","start_word":253,"end_word":262,"sentiment":"neutral","sentiment_score":0.1779489368200302}],"average":{"sentiment":"neutral","sentiment_score":0.039866281592327614}}}}