{"metadata":{"transaction_key":"deprecated","request_id":"019e5c4c-b8e9-7943-b3cb-a2051bf75021","sha256":"d1c62df149a0427e2536715aa373b0e5991ab2e2185de1ef7ab2b1b05d5ea211","created":"2026-05-24T23:23:13.392Z","duration":5.5439377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":22},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":22,"output_tokens":9}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Your call has been forwarded to voice mail. The person you're trying to reach is not available.","confidence":1.0,"words":[{"word":"your","start":0.08,"end":0.32,"confidence":0.9951172,"punctuated_word":"Your","sentiment":"negative","sentiment_score":-0.8686909675598145},{"word":"call","start":0.32,"end":0.48,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8534219264984131},{"word":"has","start":0.48,"end":0.71999997,"confidence":1.0,"punctuated_word":"has","sentiment":"negative","sentiment_score":-0.907404601573944},{"word":"been","start":0.71999997,"end":0.96,"confidence":0.99902344,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.908248245716095},{"word":"forwarded","start":0.96,"end":1.36,"confidence":1.0,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.9034684300422668},{"word":"to","start":1.36,"end":1.5999999,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.903229296207428},{"word":"voice","start":1.5999999,"end":1.8399999,"confidence":0.9941406,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8958609700202942},{"word":"mail","start":1.8399999,"end":2.34,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8946162462234497},{"word":"the","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.9025536179542542},{"word":"person","start":2.8,"end":3.12,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8875806927680969},{"word":"you're","start":3.12,"end":3.4399998,"confidence":0.9753418,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.9026460647583008},{"word":"trying","start":3.4399998,"end":3.6799998,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.9222085475921632},{"word":"to","start":3.6799998,"end":3.84,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.9017394781112672},{"word":"reach","start":3.84,"end":4.08,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8980213403701782},{"word":"is","start":4.08,"end":4.24,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9181846976280212},{"word":"not","start":4.24,"end":4.48,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9193761944770812},{"word":"available","start":4.48,"end":4.98,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.5977625846862793}],"paragraphs":{"transcript":"\nYour call has been forwarded to voice mail. The person you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.08,"end":2.34,"sentiment":"negative","sentiment_score":-0.8918675854802132},{"text":"The person you're trying to reach is not available.","start":2.6399999,"end":4.98,"sentiment":"negative","sentiment_score":-0.8722303575939603}],"sentiment":"negative","sentiment_score":-0.8814714060110205,"num_words":17,"start":0.08,"end":4.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Your call has been forwarded to voice mail. The person you're trying to reach is not available.","paragraphs":[{"sentences":[{"text":"Your call has been forwarded to voice mail.","start":0.08,"end":2.34,"sentiment":"negative","sentiment_score":-0.8918675854802132},{"text":"The person you're trying to reach is not available.","start":2.6399999,"end":4.98,"sentiment":"negative","sentiment_score":-0.8722303575939603}],"sentiment":"negative","sentiment_score":-0.8814714060110205,"channel":1,"num_words":17,"start":0.08,"end":4.98}]},"summary":{"result":"success","short":"Your call has been forwarded to voice mail. The person you're trying to reach is not available."},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":8,"end_word":16,"intents":[{"intent":"Unavailable person","confidence_score":0.012585569},{"intent":"Forwarded call","confidence_score":0.09055734}]}]},"sentiments":{"segments":[{"text":"Your call has been forwarded to voice mail. The person you're trying to reach is not available.","start_word":0,"end_word":16,"sentiment":"negative","sentiment_score":-0.8981093168258667}],"average":{"sentiment":"negative","sentiment_score":-0.898109262639826}}}}