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Prashant, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhajit Singh, to introduce our company. Yes, sir. Name of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Prashant, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember the last time that I called you, you asked me to call you back again after four to five months. And mhmm. Uh-huh. Alright. Yep. How about any requirements or future projects that is outside your current MSP, sir? Did did you have any upcoming project that maybe we can help you with that your provider may Alright. Okay. That that that would be fine. I'll check out maybe after six months. Alright. Thank you. Alright. Bye bye. Bye bye. 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Yeah. Good afternoon. Prashant, it's Ronald from Cloud Solution IT. How are you doing today?\n\nI'm doing wonderful. Thank you for asking. Prashant, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhajit Singh, to introduce our company. Yes, sir.\n\nName of the company again, it's Cloud Solution IT. We are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage three sixty five, Power BI, and many more. And the reason for my call today, Prashant, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember the last time that I called you, you asked me to call you back again after four to five months.\n\nAnd mhmm. Uh-huh. Alright. Yep. How about any requirements or future projects that is outside your current MSP, sir?\n\nDid did you have any upcoming project that maybe we can help you with that your provider may Alright. Okay. That that that would be fine. I'll check out maybe after six months. Alright.\n\nThank you. Alright. Bye bye. Bye bye. Bye bye.","paragraphs":[{"sentences":[{"text":"Ronald.","start":9.12,"end":9.62,"sentiment":"neutral","sentiment_score":0.05891241878271103},{"text":"Yeah.","start":24.755001,"end":24.994999,"sentiment":"neutral","sentiment_score":0.1814897656440735},{"text":"Good afternoon.","start":24.994999,"end":25.735,"sentiment":"positive","sentiment_score":0.428178608417511},{"text":"Prashant, it's Ronald from Cloud Solution IT.","start":26.595001,"end":30.695,"sentiment":"neutral","sentiment_score":0.2805336373192923},{"text":"How are you doing today?","start":31.39,"end":32.53,"sentiment":"positive","sentiment_score":0.35645554065704343}],"sentiment":"neutral","sentiment_score":0.3026732853613794,"num_words":16,"start":9.12,"end":32.53},{"sentences":[{"text":"I'm doing wonderful.","start":34.59,"end":36.05,"sentiment":"positive","sentiment_score":0.7627578377723694},{"text":"Thank you for 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did you have any upcoming project that maybe we can help you with that your provider may Alright.","start":141.23,"end":157.825,"sentiment":"neutral","sentiment_score":-0.09662403460395963},{"text":"Okay.","start":157.825,"end":158.22499,"sentiment":"neutral","sentiment_score":-0.007331639528274536},{"text":"That that that would be fine.","start":158.22499,"end":159.605,"sentiment":"neutral","sentiment_score":0.046488422279556595},{"text":"I'll check out maybe after six months.","start":159.825,"end":164.325,"sentiment":"neutral","sentiment_score":-0.0039511075509446},{"text":"Alright.","start":166.22499,"end":166.705,"sentiment":"positive","sentiment_score":0.3371719717979431}],"sentiment":"neutral","sentiment_score":-0.03690422189367168,"num_words":34,"start":141.23,"end":166.705},{"sentences":[{"text":"Thank 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Hello? Hello? Good. And you? Oh. Okay. Yeah. Yeah. Yeah. Yeah. I'm just trying to recollect, but that's fine. Yeah. Go ahead. Yeah. Mhmm. Okay. Mhmm. Yeah. So I think these we are, like, fully occupied at the moment with multiple projects. So and we already have MSP in place. So I don't think we would be moving to any other MSPs because we have a signed contract for three years or something. We already signed it and we can't move. Yeah. Sorry? I don't yeah. Maybe if I need to contact maybe or I'll save this number and find out. At the moment, no. Okay. Okay. All good. Thank you. Thank you. Thanks, guys. Bye. Bye. 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If you record your name and reason for calling, I'll see if this person is available. Thanks. Please stay on the line. Hello?\n\nHello? Good. And you? Oh. Okay.\n\nYeah. Yeah. Yeah. Yeah. I'm just trying to recollect, but that's fine.\n\nYeah. Go ahead. Yeah. Mhmm. Okay.\n\nMhmm. Yeah. So I think these we are, like, fully occupied at the moment with multiple projects. So and we already have MSP in place. So I don't think we would be moving to any other MSPs because we have a signed contract for three years or something.\n\nWe already signed it and we can't move. Yeah. Sorry? I don't yeah. Maybe if I need to contact maybe or I'll save this number and find out.\n\nAt the moment, no. Okay. Okay. All good. Thank you.\n\nThank you. Thanks, guys. Bye. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":1.04,"sentiment":"neutral","sentiment_score":0.038943931460380554},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":1.04,"end":5.38,"sentiment":"neutral","sentiment_score":-0.00039166430360637605},{"text":"Thanks.","start":15.785001,"end":16.285,"sentiment":"positive","sentiment_score":0.35271328687667847},{"text":"Please stay on the line.","start":16.345001,"end":17.645,"sentiment":"neutral","sentiment_score":0.1442555755376816},{"text":"Hello?","start":22.425,"end":22.925,"sentiment":"neutral","sentiment_score":0.040855810046195984}],"sentiment":"neutral","sentiment_score":0.0478135115505817,"num_words":24,"start":0.56,"end":22.925},{"sentences":[{"text":"Hello?","start":24.585,"end":25.085,"sentiment":"neutral","sentiment_score":0.05227706953883171},{"text":"Good.","start":33.06,"end":33.3,"sentiment":"positive","sentiment_score":0.5054847002029419},{"text":"And 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If you record your name and reason for calling, I'll see if this person is available.\n\nChannel 0: Ronald.\n\nChannel 1: Thanks. Please stay on the line. Hello? Hello?\n\nChannel 0: Yeah. Good afternoon. Prashant, it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Good. And you?\n\nChannel 0: I'm doing wonderful. Thank you for asking. Prashant, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhajit Singh, to introduce\n\nChannel 1: Oh.\n\nChannel 0: our company.\n\nChannel 1: Okay. Yeah. Yeah. Yeah. Yeah.\n\nI'm just trying to recollect, but that's fine. Yeah. Go ahead.\n\nChannel 0: Yes, sir. Name of the company again, it's Cloud Solution IT. We\n\nChannel 1: Yeah.\n\nChannel 0: are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage\n\nChannel 1: Mhmm. Okay.\n\nChannel 0: three sixty five, Power BI, and many more. And the\n\nChannel 1: Mhmm.\n\nChannel 0: reason for my call today, Prashant, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember the last time that I called you, you asked me to call you back again after four to five months.\n\nChannel 1: Yeah. So\n\nChannel 0: And\n\nChannel 1: I think these we are, like, fully occupied at the moment with multiple projects. So\n\nChannel 0: mhmm.\n\nChannel 1: and we already have MSP in place. So I don't think we would be moving to any other MSPs\n\nChannel 0: Uh-huh.\n\nChannel 1: because we have a signed contract for three years or something. We already signed it and we can't move.\n\nChannel 0: Alright. Yep. How about any requirements or future projects that is outside\n\nChannel 1: Yeah.\n\nChannel 0: your current MSP, sir?\n\nChannel 1: Sorry?\n\nChannel 0: Did did you have any upcoming project that maybe we can help you with that your provider\n\nChannel 1: I don't\n\nChannel 0: may\n\nChannel 1: yeah. Maybe if I need to contact maybe or I'll save this number and find out. At the moment, no.\n\nChannel 0: Alright. Okay. That that that would be fine. I'll\n\nChannel 1: Okay.\n\nChannel 0: check out maybe after six months.\n\nChannel 1: Okay. All good.\n\nChannel 0: Alright. Thank you.\n\nChannel 1: Thank you.\n\nChannel 0: Alright. Bye\n\nChannel 1: Thank\n\nChannel 0: bye.\n\nChannel 1: you. Thanks,\n\nChannel 0: Bye bye.\n\nChannel 1: guys.\n\nChannel 0: Bye bye.\n\nChannel 1: Bye. Bye. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":1.04,"sentiment":"neutral","sentiment_score":0.038943931460380554},{"text":"If you record your name and reason for calling, I'll see if this person is available.","start":1.04,"end":5.38,"sentiment":"neutral","sentiment_score":-0.00039166430360637605}],"sentiment":"neutral","sentiment_score":0.0019221942707457963,"channel":1,"num_words":17,"start":0.56,"end":5.38},{"sentences":[{"text":"Ronald.","start":9.12,"end":9.62,"sentiment":"neutral","sentiment_score":0.05891241878271103}],"sentiment":"neutral","sentiment_score":0.05891241878271103,"channel":0,"num_words":1,"start":9.12,"end":9.62},{"sentences":[{"text":"Thanks.","start":15.785001,"end":16.285,"sentiment":"positive","sentiment_score":0.35271328687667847},{"text":"Please stay on the 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The customer has multiple projects and the representative is only hoping to schedule an introductory meeting. The customer is not currently moving to another MSP and the call ends with the representative checking their availability for future meetings."},"intents":{"segments":[{"text":"If you record your name and reason for calling, I'll see if this person is available. Ronald. Thanks.","start_word":1,"end_word":18,"intents":[{"intent":"Record message","confidence_score":0.00084243575}]},{"text":"Prashant, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhajit Singh, to introduce Oh. our company. 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Ronald.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.007752598263323307},{"text":"Thanks.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.35271328687667847},{"text":"Please stay on the line. Hello? Hello? Yeah.","start_word":19,"end_word":26,"sentiment":"neutral","sentiment_score":0.12597845494747162},{"text":"Good afternoon.","start_word":27,"end_word":28,"sentiment":"positive","sentiment_score":0.4168492257595062},{"text":"Prashant, it's Ronald from Cloud Solution IT.","start_word":29,"end_word":35,"sentiment":"neutral","sentiment_score":0.28632786870002747},{"text":"How are you doing today? Good. And you? I'm doing wonderful. Thank you for asking.","start_word":36,"end_word":50,"sentiment":"positive","sentiment_score":0.556166410446167},{"text":"Prashant, I hope you still remember the company because the last time that we touch base with you, it was November of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Bhajit Singh, to introduce Oh. our company. Okay. Yeah. Yeah. Yeah. Yeah. I'm just trying to recollect, but that's fine. Yeah. Go ahead. Yes, sir. Name of the company again, it's Cloud Solution IT. We Yeah. are a managed service provider. We are also Microsoft trusted partner providing services for cloud solutions, cybersecurity, backup and recovery, SharePoint, Manage Mhmm. Okay. three sixty five, Power BI, and many more. And the Mhmm. reason for my call today, Prashant, same thing as before, we're only hoping to arrange an introductory meeting with you simply to introduce our company only for future reference. And if you can remember the last time that I called you, you asked me to call you back again after four to five months. Yeah. So And I think these we are, like, fully occupied at the moment with multiple projects. So mhmm. and we already have MSP in place. So I don't think we would be moving to any other MSPs Uh-huh. because we have a signed contract for three years or something. We already signed it and we can't move. Alright. Yep. How about any requirements or future projects that is outside Yeah. your current MSP, sir? Sorry? Did did you have any upcoming project that maybe we can help you with that your provider I don't may yeah. Maybe if I need to contact maybe or I'll save this number and find out. At the moment, no. Alright. Okay. That that that would be fine. I'll Okay. check out maybe after six months. Okay. All good.","start_word":51,"end_word":352,"sentiment":"neutral","sentiment_score":-0.022069681978580967},{"text":"Alright. Thank you. Thank you.","start_word":353,"end_word":357,"sentiment":"positive","sentiment_score":0.43441471457481384},{"text":"Alright.","start_word":358,"end_word":358,"sentiment":"neutral","sentiment_score":0.1591591089963913},{"text":"Bye Thank bye. you. Thanks, Bye bye. guys.","start_word":359,"end_word":366,"sentiment":"positive","sentiment_score":0.49629661440849304},{"text":"Bye bye. Bye. Bye. Bye.","start_word":367,"end_word":371,"sentiment":"neutral","sentiment_score":0.18520160019397736}],"average":{"sentiment":"neutral","sentiment_score":0.04955526929382884}}}}