{"metadata":{"transaction_key":"deprecated","request_id":"01a09d27-6f6b-7232-8343-be2a2bc1b6bb","sha256":"cca0363143ac5955a962e095e749fb4395364619ff1e7f427af55f84d13bf2d8","created":"2026-09-13T23:43:23.413Z","duration":8.495937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":25},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":25,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. I can't get to the phone. Just leave a message, and I'll call you back.","confidence":1.0,"words":[{"word":"hi","start":2.0,"end":2.3999999,"confidence":0.9975586,"punctuated_word":"Hi.","sentiment":"negative","sentiment_score":-0.3476100564002991},{"word":"i","start":2.3999999,"end":2.56,"confidence":0.99902344,"punctuated_word":"I","sentiment":"negative","sentiment_score":-0.6708678007125854},{"word":"can't","start":2.56,"end":2.8,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.7410287857055664},{"word":"get","start":2.8,"end":2.96,"confidence":1.0,"punctuated_word":"get","sentiment":"negative","sentiment_score":-0.7237498164176941},{"word":"to","start":2.96,"end":3.12,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.7303135395050049},{"word":"the","start":3.12,"end":3.1999998,"confidence":0.9980469,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7699733376502991},{"word":"phone","start":3.1999998,"end":3.52,"confidence":0.9980469,"punctuated_word":"phone.","sentiment":"negative","sentiment_score":-0.7537212371826172},{"word":"just","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"Just","sentiment":"negative","sentiment_score":-0.5323370695114136},{"word":"leave","start":3.76,"end":3.9199998,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4398678243160248},{"word":"a","start":3.9199998,"end":4.0,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.4870561957359314},{"word":"message","start":4.0,"end":4.3199997,"confidence":0.89501953,"punctuated_word":"message,","sentiment":"negative","sentiment_score":-0.3478895127773285},{"word":"and","start":4.3199997,"end":4.48,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.31397610902786255},{"word":"i'll","start":4.48,"end":4.64,"confidence":1.0,"punctuated_word":"I'll","sentiment":"negative","sentiment_score":-0.3561411499977112},{"word":"call","start":4.64,"end":4.88,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.3816734850406647},{"word":"you","start":4.88,"end":4.96,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.45800891518592834},{"word":"back","start":4.96,"end":5.46,"confidence":1.0,"punctuated_word":"back.","sentiment":"neutral","sentiment_score":-0.310308575630188}],"paragraphs":{"transcript":"\nHi. I can't get to the phone. Just leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.0,"end":2.3999999,"sentiment":"negative","sentiment_score":-0.3476100564002991},{"text":"I can't get to the phone.","start":2.3999999,"end":3.52,"sentiment":"negative","sentiment_score":-0.7316090861956278},{"text":"Just leave a message, and I'll call you back.","start":3.52,"end":5.46,"sentiment":"negative","sentiment_score":-0.40302875969145036}],"sentiment":"negative","sentiment_score":-0.52278271317482,"num_words":16,"start":2.0,"end":5.46}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I can't get to the phone. Just leave a message, and I'll call you back.","paragraphs":[{"sentences":[{"text":"Hi.","start":2.0,"end":2.3999999,"sentiment":"negative","sentiment_score":-0.3476100564002991},{"text":"I can't get to the phone.","start":2.3999999,"end":3.52,"sentiment":"negative","sentiment_score":-0.7316090861956278},{"text":"Just leave a message, and I'll call you back.","start":3.52,"end":5.46,"sentiment":"negative","sentiment_score":-0.40302875969145036}],"sentiment":"negative","sentiment_score":-0.52278271317482,"channel":1,"num_words":16,"start":2.0,"end":5.46}]},"summary":{"result":"success","short":"Hi. I can't get to the phone. Just leave a message, and I'll call you back."},"intents":{"segments":[{"text":"Just leave a message, and I'll call you back.","start_word":7,"end_word":15,"intents":[{"intent":"Leave message","confidence_score":0.62262696},{"intent":"Call back","confidence_score":0.97275877}]}]},"sentiments":{"segments":[{"text":"Hi. I can't get to the phone. Just leave a message, and I'll call you back.","start_word":0,"end_word":15,"sentiment":"negative","sentiment_score":-0.5241512060165405}],"average":{"sentiment":"negative","sentiment_score":-0.5241512298583985}}}}