{"metadata":{"transaction_key":"deprecated","request_id":"01a089f2-2b98-7411-8992-b220565ebbcc","sha256":"6d99271da4e43be543159a7a9be10e58dfe9e4a8ceae510def9315197682102d","created":"2026-09-10T06:12:25.635Z","duration":8.279938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":34},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":34,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a","confidence":1.0,"words":[{"word":"hi","start":0.48,"end":0.88,"confidence":0.99853516,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.28676068782806396},{"word":"the","start":0.88,"end":1.12,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.6721163988113403},{"word":"person","start":1.12,"end":1.4399999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.6607105135917664},{"word":"you","start":1.4399999,"end":1.5999999,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7422555088996887},{"word":"have","start":1.5999999,"end":1.8399999,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.7736424207687378},{"word":"called","start":1.8399999,"end":2.1599998,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.7756850719451904},{"word":"is","start":2.1599998,"end":2.32,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8345916867256165},{"word":"not","start":2.32,"end":2.56,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8419167995452881},{"word":"available","start":2.56,"end":3.06,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.7614273428916931},{"word":"please","start":3.52,"end":3.9199998,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.6148077249526978},{"word":"leave","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.49002185463905334},{"word":"a","start":4.16,"end":4.24,"confidence":1.0,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.5707885026931763},{"word":"short","start":4.24,"end":4.72,"confidence":1.0,"punctuated_word":"short","sentiment":"negative","sentiment_score":-0.413673460483551},{"word":"ten","start":4.72,"end":5.04,"confidence":0.97265625,"punctuated_word":"ten","sentiment":"negative","sentiment_score":-0.5958881378173828},{"word":"second","start":5.04,"end":5.52,"confidence":0.9970703,"punctuated_word":"second","sentiment":"negative","sentiment_score":-0.5803353190422058},{"word":"message","start":5.52,"end":6.0,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.615565299987793},{"word":"after","start":6.0,"end":6.24,"confidence":1.0,"punctuated_word":"after","sentiment":"negative","sentiment_score":-0.3914629817008972},{"word":"the","start":6.24,"end":6.3999996,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5486590266227722},{"word":"tone","start":6.3999996,"end":6.72,"confidence":0.94555664,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.4806351065635681},{"word":"and","start":6.72,"end":6.96,"confidence":1.0,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.5405603051185608},{"word":"we'll","start":6.96,"end":7.12,"confidence":0.99902344,"punctuated_word":"we'll","sentiment":"negative","sentiment_score":-0.5212992429733276},{"word":"send","start":7.12,"end":7.3599997,"confidence":1.0,"punctuated_word":"send","sentiment":"negative","sentiment_score":-0.42607560753822327},{"word":"the","start":7.3599997,"end":7.44,"confidence":0.7661133,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4480834007263184},{"word":"message","start":7.44,"end":7.8399997,"confidence":0.99121094,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.3794698417186737},{"word":"as","start":7.8399997,"end":7.9199996,"confidence":0.9375,"punctuated_word":"as","sentiment":"negative","sentiment_score":-0.44050195813179016},{"word":"a","start":7.9199996,"end":8.279938,"confidence":0.82177734,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.34998756647109985}],"paragraphs":{"transcript":"\nHi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.88,"sentiment":"neutral","sentiment_score":-0.28676068782806396},{"text":"The person you have called is not available.","start":0.88,"end":3.06,"sentiment":"negative","sentiment_score":-0.7577932178974152},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a","start":3.52,"end":8.279938,"sentiment":"negative","sentiment_score":-0.4945773727753583}],"sentiment":"negative","sentiment_score":-0.5675739141610953,"num_words":26,"start":0.48,"end":8.279938}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.88,"sentiment":"neutral","sentiment_score":-0.28676068782806396},{"text":"The person you have called is not available.","start":0.88,"end":3.06,"sentiment":"negative","sentiment_score":-0.7577932178974152},{"text":"Please leave a short ten second message after the tone, and we'll send the message as a","start":3.52,"end":8.279938,"sentiment":"negative","sentiment_score":-0.4945773727753583}],"sentiment":"negative","sentiment_score":-0.5675739141610953,"channel":1,"num_words":26,"start":0.48,"end":8.279938}]},"summary":{"result":"success","short":"Hi. The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a"},"intents":{"segments":[{"text":"The person you have called is not available.","start_word":1,"end_word":8,"intents":[{"intent":"Leave message","confidence_score":0.5518251}]}]},"sentiments":{"segments":[{"text":"Hi.","start_word":0,"end_word":0,"sentiment":"neutral","sentiment_score":-0.28676068782806396},{"text":"The person you have called is not available. Please leave a short ten second message after the tone, and we'll send the message as a","start_word":1,"end_word":25,"sentiment":"negative","sentiment_score":-0.581479549407959}],"average":{"sentiment":"negative","sentiment_score":-0.5641431247486788}}}}