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care.","start":50.285,"end":50.845,"sentiment":"positive","sentiment_score":0.42935390770435333},{"text":"Bye.","start":50.845,"end":51.345,"sentiment":"neutral","sentiment_score":0.2082724571228027}],"sentiment":"positive","sentiment_score":0.45078848004341127,"channel":1,"num_words":5,"start":49.565002,"end":51.345},{"sentences":[{"text":"Bye bye.","start":51.815002,"end":52.475,"sentiment":"neutral","sentiment_score":0.13209547847509384}],"sentiment":"neutral","sentiment_score":0.13209547847509384,"channel":0,"num_words":2,"start":51.815002,"end":52.475}]},"summary":{"result":"success","short":"Andrew fromGenerationance.com calls Rick, a cybersecurity company representative. Andrew explains that the company helps small IT teams investigate more alerts without hiring more analysts, but Rick informs him that he has already retired and is not in the industry. Andrew apologizes for the interruption and tells Rick that he is a homebound. They exchange pleasantries and end the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello. Rick speaking. Oh, hi. This is Andrew from Vigilance dot ai. Is this Rick? Yes. It is. Oh, hi, Rick. We're a cybersecurity company that helps small IT teams investigate more alerts without you hiring more analysts. Hey, Andrew. And I I look. I I don't want to interrupt you, mate, but I actually had to retire last year due to to your health. So I'm not actually in the industry at all anymore. Oh, I'm sorry about this, Rick. I didn't know about that. That's okay, mate. Not your fault.","start_word":0,"end_word":91,"sentiment":"neutral","sentiment_score":-0.032852910459041595},{"text":"You that's that's all good.","start_word":92,"end_word":96,"sentiment":"positive","sentiment_score":0.4199888408184051},{"text":"I I get these calls every now and again, and I just let everybody know. So yeah. Yeah. So I'm Alright. a I'm a I'm a homebound now. Alright.","start_word":97,"end_word":125,"sentiment":"neutral","sentiment_score":0.089481882750988},{"text":"Well, I hope you're well now, Rick.","start_word":126,"end_word":132,"sentiment":"positive","sentiment_score":0.42690157890319824},{"text":"Actually, I think that would be all, mate.","start_word":133,"end_word":140,"sentiment":"neutral","sentiment_score":0.3193010985851288},{"text":"You take care, Rick. Thanks, mate. Take care.","start_word":141,"end_word":148,"sentiment":"positive","sentiment_score":0.4897173047065735},{"text":"Bye. Bye bye.","start_word":149,"end_word":151,"sentiment":"neutral","sentiment_score":0.17125970125198364}],"average":{"sentiment":"neutral","sentiment_score":0.0863777223180552}}}}