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Mhmm. Mhmm. Mhmm. Mhmm. No worries, Stephen. I'll help you out. You are on our website right now. Right? Okay. Okay. I got you. No worries. So you are after Microsoft SQL Server 2025 enterprise to core license pack three year. Three years. Okay. One sec. K. We have SQL. SQL server. Right? 2025? Okay. Standard, we have enterprise. So, haven't you got any, like, there's a SKU numbers, you know, for each and every license and product. So you don't have any of them? See, I have got SQL Server '20 20 five enterprise SQL Server standard two core license pack. Three years. Okay. I have we have okay. Alright. Got you. One sec. DG7GAMGFOVNH20006. So for three year or, like, for one single year? Sure. No worries. So, Steven, if you can provide me a email, I can send you details of both the along with the pricing for a single year and for three years. Mhmm. Mhmm. Mhmm. Five. Mhmm. Dot com dot a u. Stephenb@sassys.com.au. Perfect. No worries. Alright, stephen. I got you. 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I'm good. How are you? Can you hear me? Hello?\n\nHello? Okay. Hi, Steven. How are you, ma'am? That's great.\n\nSteven, if you can provide me with the SKU, if you have? SKU? Do you have SKU? Mhmm. Mhmm.\n\nMhmm. Mhmm. Mhmm. No worries, Stephen. I'll help you out.\n\nYou are on our website right now. Right? Okay. Okay. I got you.\n\nNo worries. So you are after Microsoft SQL Server 2025 enterprise to core license pack three year. Three years. Okay. One sec.\n\nK. We have SQL. SQL server. Right? 2025?\n\nOkay. Standard, we have enterprise. So, haven't you got any, like, there's a SKU numbers, you know, for each and every license and product. So you don't have any of them? See, I have got SQL Server '20 20 five enterprise SQL Server standard two core license pack.\n\nThree years. Okay. I have we have okay. Alright. Got you.\n\nOne sec. DG7GAMGFOVNH20006. So for three year or, like, for one single year? Sure. 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them?","start":221.81001,"end":223.51001,"sentiment":"neutral","sentiment_score":-0.04530967452696392},{"text":"See, I have got SQL Server '20 20 five enterprise SQL Server standard two core license pack.","start":235.505,"end":243.52,"sentiment":"neutral","sentiment_score":-0.010273517547723125}],"sentiment":"neutral","sentiment_score":-0.013588376110419631,"num_words":48,"start":189.43,"end":243.52},{"sentences":[{"text":"Three years.","start":243.52,"end":244.08,"sentiment":"neutral","sentiment_score":-0.006886533461511135},{"text":"Okay.","start":244.08,"end":244.4,"sentiment":"neutral","sentiment_score":0.024850858375430107},{"text":"I have we have okay.","start":244.4,"end":245.94,"sentiment":"neutral","sentiment_score":0.037942870333790776},{"text":"Alright.","start":246.0,"end":246.5,"sentiment":"neutral","sentiment_score":0.08637320250272751},{"text":"Got 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send you details of both the along with the pricing for a single year and for three years.","start":286.545,"end":296.81,"sentiment":"neutral","sentiment_score":0.05129253716561301},{"text":"Mhmm.","start":296.81,"end":297.31,"sentiment":"neutral","sentiment_score":0.027289971709251404},{"text":"Mhmm.","start":304.17,"end":304.67,"sentiment":"neutral","sentiment_score":0.02119096927344799},{"text":"Mhmm.","start":315.755,"end":316.235,"sentiment":"neutral","sentiment_score":0.011872676201164722},{"text":"Five.","start":316.235,"end":316.735,"sentiment":"neutral","sentiment_score":0.005445635877549648}],"sentiment":"neutral","sentiment_score":0.04706917669285427,"num_words":33,"start":286.545,"end":316.735},{"sentences":[{"text":"Mhmm.","start":317.595,"end":318.095,"sentiment":"neutral","sentiment_score":0.016924038529396057},{"text":"Dot com dot a 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It's Claire from the Transport Service. How are you? Good. I've got a gentleman, Steven, on the line. He's from SAS Systems regarding SQL twenty twenty five licenses. Hello? Hello? Hi. Thank you. My name is Steven, and I'm just calling up to try to get a quote for some SQL Server twenty twenty five licenses. I'm good. Thanks. With the what? Sorry. No. No. I don't. So this is my first time trying to figure this process out. We've just recently started trying to integrate Power BI with our application that that we sell, and we're not too experienced with the Microsoft based products. We know that we need the twenty twenty five license that will cover our Power BI server. My current understanding is I'll need two sets of the four core license pack. So we're deploying in AWS on a virtual server. We'll have two environments that we'll need to effectively cover. But, yeah, aside from that, I'm I'm just trying to work my way through how we go about making that happen and get licensed. No. I just, were given your number from my manager and, said call the organization. So I'm just calling around a couple organizations to try to get some quotes. Standard. Two core license pack, three years. Yes. Yep. Standard. Let me just let me check something. I might have one. So is that standard across the industry? It's not different per organization. Alright. So the standard one, I think, is DG7GMGFOVNH2. 0002, I have. K. Triple zero two. Can I get the price of both? Yep. So my email yep. Yep, please. Alright. So my email is stephen, s t e p h e n, bforbolt,@sas,sforSally,aforapple,aforapple,sforSally,sys, s y s. Yep. Sas sys dot com dot a u. Yep. Yep. Alright. Brilliant. Thanks so much. Bye. 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quotes.","start":134.685,"end":139.265,"sentiment":"neutral","sentiment_score":0.0013207439333200455},{"text":"Standard.","start":151.1,"end":151.6,"sentiment":"neutral","sentiment_score":0.00823988951742649},{"text":"Two core license pack, three years.","start":152.62,"end":154.185,"sentiment":"neutral","sentiment_score":0.0031858493263522782}],"sentiment":"neutral","sentiment_score":-0.005281507296280729,"num_words":36,"start":127.03,"end":154.185},{"sentences":[{"text":"Yes.","start":183.64,"end":183.975,"sentiment":"neutral","sentiment_score":0.05158059298992157},{"text":"Yep.","start":184.21501,"end":184.71501,"sentiment":"neutral","sentiment_score":0.05752969905734062},{"text":"Standard.","start":186.77501,"end":187.27501,"sentiment":"neutral","sentiment_score":0.035179536789655685},{"text":"Let me just let me check something.","start":225.25,"end":227.57,"sentiment":"neutral","sentiment_score":-0.0020763457619718145},{"text":"I might have one.","start":227.57,"end":229.11,"sentiment":"neutral","sentiment_score":-0.0036908560432493687}],"sentiment":"neutral","sentiment_score":0.008213713166436978,"num_words":14,"start":183.64,"end":229.11},{"sentences":[{"text":"So is that standard across the industry?","start":230.05,"end":232.21,"sentiment":"neutral","sentiment_score":0.005297921597957611},{"text":"It's not different per organization.","start":232.21,"end":236.71,"sentiment":"neutral","sentiment_score":-0.015204784087836742},{"text":"Alright.","start":247.48499,"end":247.805,"sentiment":"neutral","sentiment_score":0.05234058201313019},{"text":"So the standard one, I think, is DG7GMGFOVNH2.","start":247.805,"end":255.12,"sentiment":"neutral","sentiment_score":0.018174527562223375},{"text":"0002, I have.","start":267.26,"end":270.275,"sentiment":"neutral","sentiment_score":0.009927871637046337}],"sentiment":"neutral","sentiment_score":0.007857581173690656,"num_words":24,"start":230.05,"end":270.275},{"sentences":[{"text":"K.","start":278.095,"end":278.495,"sentiment":"neutral","sentiment_score":0.010523442178964617},{"text":"Triple zero two.","start":278.495,"end":279.715,"sentiment":"neutral","sentiment_score":0.01446357648819685},{"text":"Can I get the price of both?","start":282.335,"end":283.95,"sentiment":"neutral","sentiment_score":0.012365467580301421},{"text":"Yep.","start":293.87003,"end":294.37003,"sentiment":"neutral","sentiment_score":0.031142383813858032},{"text":"So my email yep.","start":294.75,"end":297.09003,"sentiment":"neutral","sentiment_score":0.018755026161670685}],"sentiment":"neutral","sentiment_score":0.015414683322887868,"num_words":16,"start":278.095,"end":297.09003},{"sentences":[{"text":"Yep, please.","start":298.03,"end":298.755,"sentiment":"neutral","sentiment_score":0.03847916051745415},{"text":"Alright.","start":299.23502,"end":299.635,"sentiment":"neutral","sentiment_score":0.05789734050631523},{"text":"So my email is stephen, s t e p h e n, bforbolt,@sas,sforSally,aforapple,aforapple,sforSally,sys, s y s.","start":299.635,"end":317.08002,"sentiment":"neutral","sentiment_score":0.027691034629242495},{"text":"Yep.","start":317.86002,"end":318.34003,"sentiment":"neutral","sentiment_score":0.023880532011389732},{"text":"Sas sys dot com dot a 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much.","start":336.01498,"end":336.91498,"sentiment":"positive","sentiment_score":0.7209758758544922}],"sentiment":"positive","sentiment_score":0.46968215863619533,"num_words":7,"start":321.14,"end":336.91498},{"sentences":[{"text":"Bye.","start":337.935,"end":338.435,"sentiment":"neutral","sentiment_score":0.22743122279644012},{"text":"Bye.","start":341.69498,"end":342.19498,"sentiment":"neutral","sentiment_score":-0.07056129723787308}],"sentiment":"neutral","sentiment_score":0.07843496277928352,"num_words":2,"start":337.935,"end":342.19498}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Hello. It's Claire from the Transport Service. How are you?\n\nChannel 0: I'm good. How are you?\n\nChannel 1: Good. I've got a gentleman, Steven, on the line. He's from SAS Systems regarding SQL twenty twenty five licenses. Hello? Hello?\n\nChannel 0: Can you hear me? Hello? Hello?\n\nChannel 1: Hi. Thank you. My name is Steven, and I'm just calling up to try to get a quote for some SQL Server twenty twenty five licenses.\n\nChannel 0: Okay. Hi, Steven. How are you, ma'am?\n\nChannel 1: I'm good. Thanks.\n\nChannel 0: That's great. Steven, if you can provide me with the SKU, if you have?\n\nChannel 1: With the what? Sorry.\n\nChannel 0: SKU? Do you have SKU?\n\nChannel 1: No. No. I don't. So this is my first time trying to figure this process out. We've just recently started trying to integrate Power BI with our application that that we sell, and\n\nChannel 0: Mhmm.\n\nChannel 1: we're not too experienced with the Microsoft based products.\n\nChannel 0: Mhmm.\n\nChannel 1: We know that we need the twenty twenty five license that will cover our Power BI server. My current understanding is I'll need two sets of the four core license pack.\n\nChannel 0: Mhmm. Mhmm.\n\nChannel 1: So we're deploying in AWS on a virtual server. We'll have two environments that we'll need to effectively cover. But,\n\nChannel 0: Mhmm.\n\nChannel 1: yeah, aside from that, I'm I'm just trying to work my way through how we go about making that happen and get licensed.\n\nChannel 0: No worries, Stephen. I'll help you out. You are on our website right now. Right?\n\nChannel 1: No. I just, were given your number from my manager and,\n\nChannel 0: Okay.\n\nChannel 1: said call the organization. So I'm just calling around a couple organizations to try to get\n\nChannel 0: Okay.\n\nChannel 1: some quotes.\n\nChannel 0: I got you. No worries. So you are after Microsoft SQL Server 2025 enterprise to core license pack three year.\n\nChannel 1: Standard. Two core license pack, three years.\n\nChannel 0: Three years. Okay. One sec. K. We have SQL.\n\nSQL server. Right? 2025?\n\nChannel 1: Yes. Yep. Standard.\n\nChannel 0: Okay. Standard, we have enterprise. So, haven't you got any, like, there's a SKU numbers, you know, for each and every license and product. So you don't have any of them?\n\nChannel 1: Let me just let me check something. I might have one. So is that standard across the industry? It's not different\n\nChannel 0: See, I\n\nChannel 1: per\n\nChannel 0: have\n\nChannel 1: organization.\n\nChannel 0: got SQL Server '20 20 five enterprise SQL Server standard two core license pack. Three years. Okay. I have we have okay. Alright.\n\nGot you.\n\nChannel 1: Alright. So the\n\nChannel 0: One\n\nChannel 1: standard\n\nChannel 0: sec.\n\nChannel 1: one, I think, is DG7GMGFOVNH2.\n\nChannel 0: DG7GAMGFOVNH20006.\n\nChannel 1: 0002, I have.\n\nChannel 0: So for three year\n\nChannel 1: K.\n\nChannel 0: or,\n\nChannel 1: Triple\n\nChannel 0: like,\n\nChannel 1: zero\n\nChannel 0: for\n\nChannel 1: two.\n\nChannel 0: one single year?\n\nChannel 1: Can I get the price of both?\n\nChannel 0: Sure. No worries. So, Steven, if you can provide me a email, I can send you details of both the along with the pricing\n\nChannel 1: Yep.\n\nChannel 0: for a single\n\nChannel 1: So my\n\nChannel 0: year\n\nChannel 1: email\n\nChannel 0: and for three years.\n\nChannel 1: yep.\n\nChannel 0: Mhmm.\n\nChannel 1: Yep, please. Alright. So my email is stephen, s t e p h e n,\n\nChannel 0: Mhmm.\n\nChannel 1: bforbolt,@sas,sforSally,aforapple,aforapple,sforSally,sys,\n\nChannel 0: Mhmm.\n\nChannel 1: s\n\nChannel 0: Five.\n\nChannel 1: y s.\n\nChannel 0: Mhmm.\n\nChannel 1: Yep.\n\nChannel 0: Dot\n\nChannel 1: Sas\n\nChannel 0: com dot a\n\nChannel 1: sys\n\nChannel 0: u.\n\nChannel 1: dot com dot a u. Yep.\n\nChannel 0: Stephenb@sassys.com.au.\n\nChannel 1: Yep.\n\nChannel 0: Perfect. No worries. Alright, stephen. I got you. I'll send you over right away within five minutes along with the pricing.\n\nOkay?\n\nChannel 1: Alright. Brilliant. Thanks so much.\n\nChannel 0: Alright.\n\nChannel 1: Bye.\n\nChannel 0: No worries. My pleasure. Bye for now.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.8799999,"end":3.3799999,"sentiment":"neutral","sentiment_score":0.02349284291267395}],"sentiment":"neutral","sentiment_score":0.02349284291267395,"channel":0,"num_words":1,"start":2.8799999,"end":3.3799999},{"sentences":[{"text":"Hello.","start":4.08,"end":4.48,"sentiment":"neutral","sentiment_score":0.07218240201473236},{"text":"It's Claire from the Transport Service.","start":4.48,"end":5.92,"sentiment":"neutral","sentiment_score":0.12986191983024278},{"text":"How are you?","start":5.92,"end":6.74,"sentiment":"neutral","sentiment_score":0.15816190838813782}],"sentiment":"neutral","sentiment_score":0.13258396461606026,"channel":1,"num_words":10,"start":4.08,"end":6.74},{"sentences":[{"text":"I'm good.","start":7.68,"end":8.32,"sentiment":"positive","sentiment_score":0.4042402356863022},{"text":"How are 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me?","start":34.75,"end":35.47,"sentiment":"neutral","sentiment_score":0.011677260743454099},{"text":"Hello?","start":35.47,"end":35.97,"sentiment":"neutral","sentiment_score":0.01150202564895153},{"text":"Hello?","start":36.59,"end":37.09,"sentiment":"neutral","sentiment_score":0.02581297792494297}],"sentiment":"neutral","sentiment_score":0.014004007757951817,"channel":0,"num_words":6,"start":34.75,"end":37.09},{"sentences":[{"text":"Hi.","start":37.35,"end":37.85,"sentiment":"neutral","sentiment_score":0.15114934742450714},{"text":"Thank you.","start":38.55,"end":38.949997,"sentiment":"positive","sentiment_score":0.3639027923345566},{"text":"My name is Steven, and I'm just calling up to try to get a quote for some SQL Server twenty twenty five 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good.","start":51.275,"end":51.675,"sentiment":"positive","sentiment_score":0.4176824539899826},{"text":"Thanks.","start":51.675,"end":52.175,"sentiment":"positive","sentiment_score":0.5698093175888062}],"sentiment":"positive","sentiment_score":0.46839140852292377,"channel":1,"num_words":3,"start":51.275,"end":52.175},{"sentences":[{"text":"That's great.","start":52.965,"end":53.82,"sentiment":"positive","sentiment_score":0.5895354449748993},{"text":"Steven, if you can provide me with the SKU, if you have?","start":53.82,"end":57.04,"sentiment":"neutral","sentiment_score":0.04888135318954786}],"sentiment":"neutral","sentiment_score":0.12611765201602662,"channel":0,"num_words":14,"start":52.965,"end":57.04},{"sentences":[{"text":"With the 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don't.","start":64.17,"end":64.75,"sentiment":"neutral","sentiment_score":-0.13806067407131195},{"text":"So this is my first time trying to figure this process out.","start":64.81,"end":69.229996,"sentiment":"neutral","sentiment_score":-0.09554798156023026},{"text":"We've just recently started trying to integrate Power BI with our application that that we sell, and","start":69.77,"end":81.545,"sentiment":"neutral","sentiment_score":-0.022869584095828673}],"sentiment":"neutral","sentiment_score":-0.06159528243270787,"channel":1,"num_words":33,"start":63.53,"end":81.545},{"sentences":[{"text":"Mhmm.","start":82.01,"end":82.51,"sentiment":"neutral","sentiment_score":-0.06340985000133514}],"sentiment":"neutral","sentiment_score":-0.06340985000133514,"channel":0,"num_words":1,"start":82.01,"end":82.51},{"sentences":[{"text":"we're not too experienced with the Microsoft based 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Stephen.","start":120.425,"end":121.485,"sentiment":"neutral","sentiment_score":0.06763124838471413},{"text":"I'll help you out.","start":121.705,"end":122.925,"sentiment":"neutral","sentiment_score":0.13869747333228588},{"text":"You are on our website right now.","start":123.065,"end":125.145,"sentiment":"neutral","sentiment_score":0.03489280625113419},{"text":"Right?","start":125.145,"end":125.645,"sentiment":"neutral","sentiment_score":0.02158488519489765}],"sentiment":"neutral","sentiment_score":0.06823454449574153,"channel":0,"num_words":15,"start":120.425,"end":125.645},{"sentences":[{"text":"No.","start":127.03,"end":127.485,"sentiment":"neutral","sentiment_score":-0.037729885429143906},{"text":"I just, were given your number from my manager 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The agent explains that they need two sets of four core license packs and deploys on AWS on a virtual server. Steven provides the agent with pricing details and email details, and the agent promises to send the quote to him within five minutes."},"intents":{"segments":[{"text":"My name is Steven, and I'm just calling up to try to get a quote for some SQL Server twenty twenty five licenses. Okay. Hi, Steven.","start_word":46,"end_word":71,"intents":[{"intent":"Get a quote for sql server licenses","confidence_score":0.15514947}]},{"text":"Can I get the price of both?","start_word":423,"end_word":429,"intents":[{"intent":"Request pricing information","confidence_score":0.058196846}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. It's Claire from the Transport Service. How are you?","start_word":0,"end_word":10,"sentiment":"neutral","sentiment_score":0.1145363748073578},{"text":"I'm good.","start_word":11,"end_word":12,"sentiment":"positive","sentiment_score":0.3994440138339996},{"text":"How are you?","start_word":13,"end_word":15,"sentiment":"neutral","sentiment_score":0.2860299348831177},{"text":"Good.","start_word":16,"end_word":16,"sentiment":"positive","sentiment_score":0.44041675329208374},{"text":"I've got a gentleman, Steven, on the line. He's from SAS Systems regarding SQL twenty twenty five licenses. Hello? Hello? Can you hear me? Hello? Hello? Hi.","start_word":17,"end_word":43,"sentiment":"neutral","sentiment_score":0.0920841321349144},{"text":"Thank you.","start_word":44,"end_word":45,"sentiment":"positive","sentiment_score":0.35135161876678467},{"text":"My name is Steven, and I'm just calling up to try to get a quote for some SQL Server twenty twenty five licenses. Okay. Hi, Steven. How are you, ma'am?","start_word":46,"end_word":75,"sentiment":"neutral","sentiment_score":0.15577788650989532},{"text":"I'm good. Thanks. That's great.","start_word":76,"end_word":80,"sentiment":"positive","sentiment_score":0.5143536329269409},{"text":"Steven, if you can provide me with the SKU, if you have? With the what? Sorry. SKU? Do you have SKU? No. No. I don't. So this is my first time trying to figure this process out. We've just recently started trying to integrate Power BI with our application that that we sell, and Mhmm. we're not too experienced with the Microsoft based products. Mhmm. We know that we need the twenty twenty five license that will cover our Power BI server. My current understanding is I'll need two sets of the four core license pack. Mhmm. Mhmm. So we're deploying in AWS on a virtual server. We'll have two environments that we'll need to effectively cover. But, Mhmm. yeah, aside from that, I'm I'm just trying to work my way through how we go about making that happen and get licensed. No worries, Stephen. I'll help you out. You are on our website right now. Right? No. I just, were given your number from my manager and, Okay. said call the organization. So I'm just calling around a couple organizations to try to get Okay. some quotes. I got you. No worries. So you are after Microsoft SQL Server 2025 enterprise to core license pack three year. Standard. Two core license pack, three years. Three years. Okay. One sec. K. We have SQL. SQL server. Right? 2025? Yes. Yep. Standard. Okay. Standard, we have enterprise. So, haven't you got any, like, there's a SKU numbers, you know, for each and every license and product. So you don't have any of them? Let me just let me check something. I might have one. So is that standard across the industry? It's not different See, I per have organization. got SQL Server '20 20 five enterprise SQL Server standard two core license pack. Three years. Okay. I have we have okay. Alright. Got you. Alright. So the One standard sec. one, I think, is DG7GMGFOVNH2. DG7GAMGFOVNH20006. 0002, I have. So for three year K. or, Triple like, zero for two. one single year? Can I get the price of both? Sure. No worries. So, Steven, if you can provide me a email, I can send you details of both the along with the pricing Yep. for a single So my year email and for three years. yep. Mhmm. Yep, please. Alright. So my email is stephen, s t e p h e n, Mhmm. bforbolt,@sas,sforSally,aforapple,aforapple,sforSally,sys, Mhmm. s Five. y s. Mhmm. Yep. Dot Sas com dot a sys u. dot com dot a u. Yep. Stephenb@sassys.com.au. Yep. Perfect. No worries. Alright, stephen. I got you. I'll send you over right away within five minutes along with the pricing. Okay?","start_word":81,"end_word":528,"sentiment":"neutral","sentiment_score":0.009350000880658628},{"text":"Alright. Brilliant. Thanks so much.","start_word":529,"end_word":533,"sentiment":"positive","sentiment_score":0.5773705244064331},{"text":"Alright. Bye. No worries.","start_word":534,"end_word":537,"sentiment":"neutral","sentiment_score":0.2733072340488434},{"text":"My pleasure.","start_word":538,"end_word":539,"sentiment":"positive","sentiment_score":0.39426177740097046},{"text":"Bye for now. Bye.","start_word":540,"end_word":543,"sentiment":"neutral","sentiment_score":0.20435617677867413}],"average":{"sentiment":"neutral","sentiment_score":0.04848858307257344}}}}