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Hi. Good afternoon. Mark, this is Mary calling from Vigilance AI. I hope you're doing well.\n\nYeah. Just to give you an idea, Mark, we are a AI MDR or cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch with you because our CTO would love to schedule a quick demo. And we're just checking and hoping you do have an open schedule, let's say, on the third week of August, like, on the twenty fifth, would you be available? Mhmm.\n\nMhmm. I I see. I understand. But nothing to worry because we're not asking to change anything. So this is just a free pilot.\n\nYou can evaluate our extended MSP or MSSP capabilities alongside with your current vendor. So we just only can Mhmm. Yeah. For you also to compare it with the one you have and the services that we have. Yeah.\n\nMhmm. Mhmm. Mhmm. I under no worries. I'll make a note.\n\nThank you also for taking this call. 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It's Mark. Yep. Thanks. Yep. So we've already got a platform that provides all the functions you're just talking about there, including a 24 access to for a twenty four seven SOC. So I'm not sure there'd be any real benefit for either of us in in in looking at something else. Yeah. But why why would why why would we do that? If we've already got all the functionality and capability that we expect, why would we evaluate something else? Yeah. Okay. So that wouldn't re doesn't really sort of yield any value because as you already know, it's a lot more than just deploying a security platform. The whole thing's embedded into all our business processes, our user training, and everything else. Pulling that out and comparing it with effectively another piece of software, it just it's just not a viable alternative. It might sound okay in theory, but in practice, it just doesn't work. I'm sorry. It's just not something that we'd be interested in. Okay? Thank you very much for your call. Okay. 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It's Mark. Yep. Thanks. Yep.\n\nSo we've already got a platform that provides all the functions you're just talking about there, including a 24 access to for a twenty four seven SOC. So I'm not sure there'd be any real benefit for either of us in in in looking at something else. Yeah. But why why would why why would we do that? If we've already got all the functionality and capability that we expect, why would we evaluate something else?\n\nYeah. Okay. So that wouldn't re doesn't really sort of yield any value because as you already know, it's a lot more than just deploying a security platform. The whole thing's embedded into all our business processes, our user training, and everything else. Pulling that out and comparing it with effectively another piece of software, it just it's just not a viable alternative.\n\nIt might sound okay in theory, but in practice, it just doesn't work. I'm sorry. It's just not something that we'd be interested in. Okay? Thank you very much for your call.\n\nOkay. Thank you. Take care. No problem. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.16,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.04579608142375946},{"text":"It's Mark.","start":0.39999998,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.16974573396146297},{"text":"Yep.","start":9.5199995,"end":9.76,"sentiment":"neutral","sentiment_score":0.3270029127597809},{"text":"Thanks.","start":9.76,"end":10.16,"sentiment":"positive","sentiment_score":0.5399640798568726},{"text":"Yep.","start":10.16,"end":10.66,"sentiment":"neutral","sentiment_score":0.16924922168254852}],"sentiment":"neutral","sentiment_score":0.23691729394098124,"num_words":6,"start":0.16,"end":10.66},{"sentences":[{"text":"So we've already got a platform that provides all the functions you're just talking about there, including a 24 access to for a twenty four seven SOC.","start":45.015,"end":55.434998,"sentiment":"neutral","sentiment_score":0.1176864158500124},{"text":"So I'm not sure there'd be any real benefit for either of us in in in looking at something else.","start":55.98,"end":63.6,"sentiment":"negative","sentiment_score":-0.3488537142053246},{"text":"Yeah.","start":77.475,"end":77.715,"sentiment":"neutral","sentiment_score":0.023751050233840942},{"text":"But why why would why why would we do that?","start":77.715,"end":80.674995,"sentiment":"neutral","sentiment_score":-0.11295517478138209},{"text":"If we've already got all the functionality and capability that we expect, why would we evaluate something else?","start":80.674995,"end":86.85,"sentiment":"neutral","sentiment_score":-0.07652936089369985}],"sentiment":"neutral","sentiment_score":-0.08266934539240442,"num_words":76,"start":45.015,"end":86.85},{"sentences":[{"text":"Yeah.","start":93.729996,"end":93.97,"sentiment":"neutral","sentiment_score":0.013790170662105083},{"text":"Okay.","start":93.97,"end":94.369995,"sentiment":"neutral","sentiment_score":0.002619447186589241},{"text":"So that wouldn't re doesn't really sort of yield any value because as you already know, it's a lot more than just deploying a security platform.","start":94.369995,"end":104.215,"sentiment":"neutral","sentiment_score":-0.16869620935848126},{"text":"The whole thing's embedded into all our business processes, our user training, and everything else.","start":104.215,"end":110.155,"sentiment":"neutral","sentiment_score":-0.026612337306141855},{"text":"Pulling that out and comparing it with effectively another piece of software, it just it's just not a viable alternative.","start":110.615,"end":117.939995,"sentiment":"negative","sentiment_score":-0.510542456805706}],"sentiment":"neutral","sentiment_score":-0.23777342890758837,"num_words":63,"start":93.729996,"end":117.939995},{"sentences":[{"text":"It might sound okay in theory, but in practice, it just doesn't work.","start":118.479996,"end":122.24,"sentiment":"negative","sentiment_score":-0.4243000883322496},{"text":"I'm sorry.","start":122.24,"end":122.9,"sentiment":"neutral","sentiment_score":-0.2565584108233452},{"text":"It's just not something that we'd be interested in.","start":123.04,"end":125.36,"sentiment":"neutral","sentiment_score":-0.19745015270180172},{"text":"Okay?","start":125.36,"end":125.86,"sentiment":"neutral","sentiment_score":-0.05664382129907608},{"text":"Thank you very much for your call.","start":126.36088,"end":128.06088,"sentiment":"neutral","sentiment_score":0.24105966516903468}],"sentiment":"neutral","sentiment_score":-0.19297798466868699,"num_words":32,"start":118.479996,"end":128.06088},{"sentences":[{"text":"Okay.","start":128.28087,"end":128.68088,"sentiment":"neutral","sentiment_score":0.22971975803375244},{"text":"Thank you.","start":128.68088,"end":129.24088,"sentiment":"positive","sentiment_score":0.3553622215986252},{"text":"Take care.","start":129.24088,"end":129.98088,"sentiment":"neutral","sentiment_score":0.25542550534009933},{"text":"No problem.","start":130.04088,"end":130.60088,"sentiment":"positive","sentiment_score":0.3766818940639496},{"text":"Bye bye.","start":130.60088,"end":131.34088,"sentiment":"neutral","sentiment_score":0.04278913140296935}],"sentiment":"neutral","sentiment_score":0.2544708069827821,"num_words":9,"start":128.28087,"end":131.34088}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello. It's\n\nChannel 0: Yes. Hi. Good afternoon. Mark, this is\n\nChannel 1: Mark.\n\nChannel 0: Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Yep. Thanks. Yep.\n\nChannel 0: Yeah. Just to give you an idea, Mark, we are a AI MDR or cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch with you because our CTO would love to schedule a quick demo. And we're just checking and hoping you do have an open schedule, let's say, on the third week of August, like, on the twenty fifth, would you be available?\n\nChannel 1: So we've already\n\nChannel 0: Mhmm.\n\nChannel 1: got a platform that provides all the functions you're just talking about there, including a 24 access to for a twenty four seven SOC. So\n\nChannel 0: Mhmm.\n\nChannel 1: I'm not sure there'd be any real benefit for either of us in in\n\nChannel 0: I\n\nChannel 1: in looking at something else.\n\nChannel 0: I see. I understand. But nothing to worry because we're not asking to change anything. So this is just a free pilot. You can evaluate our extended MSP or MSSP capabilities alongside with your current vendor.\n\nChannel 1: Yeah.\n\nChannel 0: So\n\nChannel 1: But\n\nChannel 0: we just\n\nChannel 1: why\n\nChannel 0: only\n\nChannel 1: why\n\nChannel 0: can\n\nChannel 1: would why\n\nChannel 0: Mhmm.\n\nChannel 1: why would we do that? If we've already got all the functionality and capability that we expect, why would we evaluate something else?\n\nChannel 0: Yeah. For you also to compare it with the one you have and the services that we have.\n\nChannel 1: Yeah. Okay. So that\n\nChannel 0: Yeah.\n\nChannel 1: wouldn't re doesn't really sort of yield any value because as you already know, it's a lot more than just deploying a security platform. The whole thing's embedded into all our business processes, our user training, and everything else. Pulling\n\nChannel 0: Mhmm.\n\nChannel 1: that out and comparing it with effectively another piece of software, it just it's just not a viable alternative. It might sound okay in theory, but in practice, it just doesn't work. I'm sorry.\n\nChannel 0: Mhmm.\n\nChannel 1: It's just\n\nChannel 0: Mhmm.\n\nChannel 1: not\n\nChannel 0: I\n\nChannel 1: something\n\nChannel 0: under\n\nChannel 1: that we'd be interested in. Okay?\n\nChannel 0: no\n\nChannel 1: Thank you\n\nChannel 0: worries.\n\nChannel 1: very much\n\nChannel 0: I'll\n\nChannel 1: for\n\nChannel 0: make\n\nChannel 1: your\n\nChannel 0: a\n\nChannel 1: call.\n\nChannel 0: note. Thank\n\nChannel 1: Okay.\n\nChannel 0: you also\n\nChannel 1: Thank\n\nChannel 0: for\n\nChannel 1: you.\n\nChannel 0: taking\n\nChannel 1: Take care.\n\nChannel 0: this call.\n\nChannel 1: No problem.\n\nChannel 0: Mhmm.\n\nChannel 1: Bye bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":0.16,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.04579608142375946},{"text":"It's","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.05236060544848442}],"sentiment":"neutral","sentiment_score":0.04907834343612194,"channel":1,"num_words":2,"start":0.16,"end":0.9},{"sentences":[{"text":"Yes.","start":2.0,"end":2.3999999,"sentiment":"neutral","sentiment_score":0.1113615781068802},{"text":"Hi.","start":2.3999999,"end":2.8999999,"sentiment":"positive","sentiment_score":0.3884440064430237},{"text":"Good afternoon.","start":2.96,"end":3.78,"sentiment":"positive","sentiment_score":0.541240930557251},{"text":"Mark, this 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They have an AI MDR or cybersecurity company that runs an AI powered MDR platform and are trying to schedule a demo for August 25th. They are not asking to change anything and just want to evaluate their extended MSP or MSSP capabilities alongside with their current vendor. They are not interested in a free pilot and instead propose a free one."},"intents":{"segments":[{"text":"We're trying to get in touch with you because our CTO would love to schedule a quick demo.","start_word":62,"end_word":79,"intents":[{"intent":"Offer demo","confidence_score":0.0013196161}]},{"text":"And we're just checking and hoping you do have an open schedule, let's say, on the third week of August, like, on the twenty fifth, would you be available?","start_word":80,"end_word":108,"intents":[{"intent":"Determine availability","confidence_score":0.021864356},{"intent":"Inquire about availability","confidence_score":0.000785362}]},{"text":"I'm not sure there'd be any real benefit for either of us in in I in looking at something else. I see.","start_word":139,"end_word":160,"intents":[{"intent":"Express gratitude","confidence_score":0.033128787}]},{"text":"You can evaluate our extended MSP or MSSP capabilities alongside with your current vendor. Yeah.","start_word":182,"end_word":196,"intents":[{"intent":"Evaluate extended msp capabilities","confidence_score":0.5128724}]},{"text":"For you also to compare it with the one you have and the services that we have.","start_word":231,"end_word":247,"intents":[{"intent":"Compare functionality with those","confidence_score":0.0006970357}]},{"text":"that out and comparing it with effectively another piece of software, it just it's just not a viable alternative. It might sound okay in theory, but in practice, it just doesn't work. I'm sorry.","start_word":294,"end_word":327,"intents":[{"intent":"Analyze potential alternative","confidence_score":0.00077545864}]},{"text":"very much I'll for make your a call. note.","start_word":346,"end_word":354,"intents":[{"intent":"Make a call","confidence_score":0.35990927}]}]},"sentiments":{"segments":[{"text":"Hello. It's Yes.","start_word":0,"end_word":2,"sentiment":"neutral","sentiment_score":0.06734244525432587},{"text":"Hi. Good afternoon.","start_word":3,"end_word":5,"sentiment":"positive","sentiment_score":0.46971654891967773},{"text":"Mark, this is Mary Mark. calling from Vigilance AI.","start_word":6,"end_word":14,"sentiment":"neutral","sentiment_score":0.3067893981933594},{"text":"I hope you're doing well.","start_word":15,"end_word":19,"sentiment":"positive","sentiment_score":0.5996404886245728},{"text":"Yep.","start_word":20,"end_word":20,"sentiment":"neutral","sentiment_score":0.3270029127597809},{"text":"Thanks.","start_word":21,"end_word":21,"sentiment":"positive","sentiment_score":0.5399640798568726},{"text":"Yep. Yeah. Just to give you an idea, Mark, we are a AI MDR or cybersecurity company that runs an AI powered MDR platform, which investigate and responds to security events 24 by seven while having human in the loop. We're trying to get in touch with you because our CTO would love to schedule a quick demo. And we're just checking and hoping you do have an open schedule, let's say, on the third week of August, like, on the twenty fifth, would you be available? So we've already Mhmm. got a platform that provides all the functions you're just talking about there, including a 24 access to for a twenty four seven SOC. So Mhmm.","start_word":22,"end_word":138,"sentiment":"neutral","sentiment_score":0.14178399741649628},{"text":"I'm not sure there'd be any real benefit for either of us in in I in looking at something else.","start_word":139,"end_word":158,"sentiment":"negative","sentiment_score":-0.3753690123558045},{"text":"I see. I understand. But nothing to worry because we're not asking to change anything. So this is just a free pilot. You can evaluate our extended MSP or MSSP capabilities alongside with your current vendor. Yeah. So But we just why only why can would why Mhmm. why would we do that? If we've already got all the functionality and capability that we expect, why would we evaluate something else? Yeah. For you also to compare it with the one you have and the services that we have. Yeah. Okay. So that Yeah. wouldn't re doesn't really sort of yield any value because as you already know, it's a lot more than just deploying a security platform. The whole thing's embedded into all our business processes, our user training, and everything else. Pulling Mhmm.","start_word":159,"end_word":293,"sentiment":"neutral","sentiment_score":-0.06347400352910713},{"text":"that out and comparing it with effectively another piece of software, it just it's just not a viable alternative. It might sound okay in theory, but in practice, it just doesn't work.","start_word":294,"end_word":325,"sentiment":"negative","sentiment_score":-0.49257543683052063},{"text":"I'm sorry. Mhmm. It's just Mhmm. not I something under that we'd be interested in. Okay? no Thank you worries. very much I'll for make your a call. note. Thank Okay.","start_word":326,"end_word":356,"sentiment":"neutral","sentiment_score":-0.011577165685594082},{"text":"you also Thank for you.","start_word":357,"end_word":361,"sentiment":"positive","sentiment_score":0.34369993209838867},{"text":"taking Take care. this call.","start_word":362,"end_word":366,"sentiment":"neutral","sentiment_score":0.21607202291488647},{"text":"No problem.","start_word":367,"end_word":368,"sentiment":"positive","sentiment_score":0.3690810799598694},{"text":"Mhmm. Bye bye.","start_word":369,"end_word":371,"sentiment":"neutral","sentiment_score":0.15008388459682465}],"average":{"sentiment":"neutral","sentiment_score":-0.00013928472315857164}}}}