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My name is Mike Burns calling from Colorbar Care. We were in the process of trying to arrange some training with you, and you sent us through a quote for some training. I'm trying to find a reference on this. Quote number is Q31384.\n\nSo my question is, yeah, we'd like to go ahead with training and get that booked in. And I know you sort of got a bit of a six week lead time. But as I'm sure everyone else is asking this time of year, is it possible that you can invoice us today or early tomorrow and we prepare this? Okay. So it's no longer a draft.\n\nIt'll be a real one. And then I'll get that sorted through the payment today, and then we'll hold that in credit to the actual training day. Perfect. Alright. Thank you for that.\n\nThanks. 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Ali speaking. Mhmm. Yeah. 3138. 1. Alright. Let me have a look. Yep. I found that one. Yep. Mhmm. Yeah. Yeah. I'll talk to the finance guy, and I'll get him to regenerate the invoice for this one for you. Mhmm. Yeah. Sounds great. No worries. You have a good day. 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to Thanks for calling Ned. Ali speaking. Mhmm. Yeah. 3138.\n\n1. Alright. Let me have a look. Yep. I found that one.\n\nYep. Mhmm. Yeah. Yeah. I'll talk to the finance guy, and I'll get him to regenerate the invoice for this one for you.\n\nMhmm. Yeah. Sounds great. No worries. 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Ali speaking.\n\nChannel 0: Oh, hi. My name is Mike Burns calling from Colorbar Care. We were in the process of trying to arrange some training with you, and you sent us through a quote for some training.\n\nChannel 1: Mhmm. Yeah.\n\nChannel 0: I'm trying to find a reference on this. Quote number is Q31384.\n\nChannel 1: 3138. 1. Alright. Let me have a look. Yep.\n\nI found that one. Yep.\n\nChannel 0: So my question is, yeah, we'd like to go ahead with training and get that booked in. And I know you sort of got a bit of a six week lead time. But\n\nChannel 1: Mhmm.\n\nChannel 0: as I'm sure everyone else is asking this time of year, is it possible that you can invoice us today or early tomorrow and we prepare this?\n\nChannel 1: Yeah. Yeah. I'll talk to the finance guy, and I'll get him to regenerate the invoice for this one for you.\n\nChannel 0: Okay. So it's no longer a draft. It'll be a real one. 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Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Welcome to Thanks for calling Ned.","start":3.12,"end":6.24,"sentiment":"positive","sentiment_score":0.49148588875929516},{"text":"Ali speaking.","start":6.24,"end":7.06,"sentiment":"positive","sentiment_score":0.4378852844238281}],"sentiment":"positive","sentiment_score":0.4780857376754284,"channel":1,"num_words":8,"start":3.12,"end":7.06},{"sentences":[{"text":"Oh, hi.","start":8.16,"end":8.559999,"sentiment":"neutral","sentiment_score":0.12230539694428444},{"text":"My name is Mike Burns calling from Colorbar Care.","start":8.559999,"end":11.86,"sentiment":"neutral","sentiment_score":0.10320338689618641},{"text":"We were in the process of trying to arrange some training with you, and you sent us through a quote for some 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tomorrow to make the payment. The customer confirms they can make the payment and the training will be real time. The representative promises to sort it out and hold it in credit for the actual training day."},"intents":{"segments":[{"text":"My name is Mike Burns calling from Colorbar Care. We were in the process of trying to arrange some training with you, and you sent us through a quote for some training.","start_word":10,"end_word":41,"intents":[{"intent":"Request training quote","confidence_score":0.016107969}]}]},"sentiments":{"segments":[{"text":"Welcome to Thanks for calling Ned. Ali speaking.","start_word":0,"end_word":7,"sentiment":"positive","sentiment_score":0.4979378283023834},{"text":"Oh, hi. My name is Mike Burns calling from Colorbar Care. We were in the process of trying to arrange some training with you, and you sent us through a quote for some training. Mhmm. Yeah. I'm trying to find a reference on this. Quote number is Q31384. 3138. 1. Alright. Let me have a look. Yep. I found that one. Yep. So my question is, yeah, we'd like to go ahead with training and get that booked in. And I know you sort of got a bit of a six week lead time. But Mhmm. as I'm sure everyone else is asking this time of year, is it possible that you can invoice us today or early tomorrow and we prepare this? Yeah. Yeah. I'll talk to the finance guy, and I'll get him to regenerate the invoice for this one for you. Okay. So it's no longer a draft. It'll be a real one. And then I'll get that sorted through the payment today, and then Mhmm. we'll hold that in credit to the actual training day. Yeah.","start_word":8,"end_word":187,"sentiment":"neutral","sentiment_score":0.03522229194641113},{"text":"Sounds great. Perfect. Alright. Thank you for that. No worries. You have a good day. Thanks.","start_word":188,"end_word":203,"sentiment":"positive","sentiment_score":0.5340994000434875},{"text":"Bye. 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