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Hello? Hey, Ross. How are you, ma'am? It's been a long time.\n\nYeah. Ross, I want just quick question. Can you send me the office address over here? I was just thinking about you, like, two weeks ago, actually. So can you, like, send me your office address over here?\n\nLike, it was in Blackburn. Right? Yeah. Can you send me the address? Hopefully, I will I will be visiting it, like, in one or two weeks, but I I just wanted to market.\n\nI have to visit, and I have to meet with Harry. Right? Yeah. Yeah. Yeah.\n\nKindly send me the address, please, ma'am. Thank you, man. 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Hello?\n\nChannel 0: Hello? Hi, Ali. It's Ross with Tech. How's it going over there, man?\n\nChannel 1: Hey, Ross. How are you, ma'am?\n\nChannel 0: I'm really well. How are you?\n\nChannel 1: It's been a long time.\n\nChannel 0: Mhmm. Yep. Almost, like, more than a month.\n\nChannel 1: Yeah. Ross, I want just quick question. Can you send me the office address over here? I was just thinking\n\nChannel 0: Shit.\n\nChannel 1: about you, like, two weeks ago, actually. So can you, like, send me your office address over here? Like, it was in Blackburn. Right?\n\nChannel 0: Blind one. Right. Yep.\n\nChannel 1: Yeah. Can you send me the address? Hopefully,\n\nChannel 0: Sure.\n\nChannel 1: I will I will be visiting it, like, in one or two weeks, but I I just wanted to market. I have to visit, and I have to meet with Harry. Right?\n\nChannel 0: Right. Yep. Correct.\n\nChannel 1: Yeah. Yeah. Yeah. Kindly send me the address, please, ma'am.\n\nChannel 0: Sure. I'll send you over. No worries.\n\nChannel 1: Thank you, man.\n\nChannel 0: Alright. Cheers. Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.71999997,"end":1.22,"sentiment":"neutral","sentiment_score":0.014893004670739174},{"text":"Hello?","start":3.9199998,"end":4.42,"sentiment":"neutral","sentiment_score":0.016433078795671463}],"sentiment":"neutral","sentiment_score":0.01566304173320532,"channel":1,"num_words":2,"start":0.71999997,"end":4.42},{"sentences":[{"text":"Hello?","start":4.4,"end":4.9,"sentiment":"neutral","sentiment_score":0.027118729427456856},{"text":"Hi, Ali.","start":6.08,"end":6.98,"sentiment":"neutral","sentiment_score":0.15349793434143066},{"text":"It's Ross with Tech.","start":7.04,"end":8.639999,"sentiment":"neutral","sentiment_score":0.16393696516752243},{"text":"How's it going over there, man?","start":8.639999,"end":10.179999,"sentiment":"neutral","sentiment_score":0.22509725391864777}],"sentiment":"neutral","sentiment_score":0.1800343063301765,"channel":0,"num_words":13,"start":4.4,"end":10.179999},{"sentences":[{"text":"Hey, Ross.","start":10.48,"end":11.5199995,"sentiment":"neutral","sentiment_score":0.1848096325993538},{"text":"How are you, ma'am?","start":11.5199995,"end":12.66,"sentiment":"neutral","sentiment_score":0.30367492139339447}],"sentiment":"neutral","sentiment_score":0.2640531584620476,"channel":1,"num_words":6,"start":10.48,"end":12.66},{"sentences":[{"text":"I'm really well.","start":14.365,"end":15.325,"sentiment":"positive","sentiment_score":0.49873106678326923},{"text":"How are you?","start":15.325,"end":16.065,"sentiment":"neutral","sentiment_score":0.3131043314933777}],"sentiment":"positive","sentiment_score":0.4059176991383235,"channel":0,"num_words":6,"start":14.365,"end":16.065},{"sentences":[{"text":"It's been a long time.","start":16.695,"end":18.074999,"sentiment":"neutral","sentiment_score":-0.0653610035777092}],"sentiment":"neutral","sentiment_score":-0.0653610035777092,"channel":1,"num_words":5,"start":16.695,"end":18.074999},{"sentences":[{"text":"Mhmm.","start":19.325,"end":19.725,"sentiment":"neutral","sentiment_score":-0.005711148958653212},{"text":"Yep.","start":19.725,"end":20.225,"sentiment":"neutral","sentiment_score":0.023870404809713364},{"text":"Almost, like, more than a month.","start":20.765,"end":22.465,"sentiment":"neutral","sentiment_score":-0.04515088970462481}],"sentiment":"neutral","sentiment_score":-0.03159326029708609,"channel":0,"num_words":8,"start":19.325,"end":22.465},{"sentences":[{"text":"Yeah.","start":23.255,"end":23.755,"sentiment":"neutral","sentiment_score":0.023028191179037098},{"text":"Ross, I want just quick question.","start":23.895,"end":28.314999,"sentiment":"neutral","sentiment_score":0.005929325086375077},{"text":"Can you send me the office address over here?","start":28.72,"end":32.1,"sentiment":"neutral","sentiment_score":-0.0024454274939166177},{"text":"I was just thinking","start":33.92,"end":35.22,"sentiment":"neutral","sentiment_score":-0.011433459352701902}],"sentiment":"neutral","sentiment_score":-0.0004569271579384799,"channel":1,"num_words":20,"start":23.255,"end":35.22},{"sentences":[{"text":"Shit.","start":34.85,"end":35.35,"sentiment":"neutral","sentiment_score":-0.00568747241050005}],"sentiment":"neutral","sentiment_score":-0.00568747241050005,"channel":0,"num_words":1,"start":34.85,"end":35.35},{"sentences":[{"text":"about you, like, two weeks ago, actually.","start":35.28,"end":38.579998,"sentiment":"neutral","sentiment_score":-0.009823423810303211},{"text":"So can you, like, send me your office address over here?","start":41.625,"end":45.545002,"sentiment":"neutral","sentiment_score":-0.006518124560402198},{"text":"Like, it was in Blackburn.","start":45.545002,"end":48.185,"sentiment":"neutral","sentiment_score":-0.013436339981853961},{"text":"Right?","start":48.185,"end":48.685,"sentiment":"neutral","sentiment_score":-0.01167312078177929}],"sentiment":"neutral","sentiment_score":-0.009138256563649824,"channel":1,"num_words":24,"start":35.28,"end":48.685},{"sentences":[{"text":"Blind one.","start":49.865,"end":50.425,"sentiment":"neutral","sentiment_score":-0.015729094855487347},{"text":"Right.","start":50.425,"end":50.905,"sentiment":"neutral","sentiment_score":0.016664870083332062},{"text":"Yep.","start":50.905,"end":51.405,"sentiment":"neutral","sentiment_score":0.027356496080756187}],"sentiment":"neutral","sentiment_score":0.003140794113278389,"channel":0,"num_words":4,"start":49.865,"end":51.405},{"sentences":[{"text":"Yeah.","start":51.545002,"end":52.025,"sentiment":"neutral","sentiment_score":0.02693517878651619},{"text":"Can you send me the address?","start":52.025,"end":53.485,"sentiment":"neutral","sentiment_score":0.008168099913746119},{"text":"Hopefully,","start":54.530003,"end":55.010002,"sentiment":"neutral","sentiment_score":0.011283579282462595}],"sentiment":"neutral","sentiment_score":0.010903419693931937,"channel":1,"num_words":8,"start":51.545002,"end":55.010002},{"sentences":[{"text":"Sure.","start":54.585,"end":55.085,"sentiment":"neutral","sentiment_score":0.04104645922780037}],"sentiment":"neutral","sentiment_score":0.04104645922780037,"channel":0,"num_words":1,"start":54.585,"end":55.085},{"sentences":[{"text":"I will I will be visiting it, like, in one or two weeks, but I I just wanted to market.","start":55.010002,"end":64.950005,"sentiment":"neutral","sentiment_score":-0.006340029928833246},{"text":"I have to visit, and I have to meet with Harry.","start":65.01,"end":69.425,"sentiment":"neutral","sentiment_score":-0.014126493341543457},{"text":"Right?","start":69.565,"end":70.065,"sentiment":"neutral","sentiment_score":0.012392888776957989}],"sentiment":"neutral","sentiment_score":-0.008431223017396405,"channel":1,"num_words":32,"start":55.010002,"end":70.065},{"sentences":[{"text":"Right.","start":70.6,"end":70.92,"sentiment":"neutral","sentiment_score":0.0395660474896431},{"text":"Yep.","start":70.92,"end":71.32,"sentiment":"neutral","sentiment_score":0.05502932891249657},{"text":"Correct.","start":71.32,"end":71.775,"sentiment":"neutral","sentiment_score":0.08195769041776657}],"sentiment":"neutral","sentiment_score":0.05885102227330208,"channel":0,"num_words":3,"start":70.6,"end":71.775},{"sentences":[{"text":"Yeah.","start":71.965004,"end":72.125,"sentiment":"neutral","sentiment_score":0.07781249284744263},{"text":"Yeah.","start":72.125,"end":72.485,"sentiment":"neutral","sentiment_score":0.08861446380615234},{"text":"Yeah.","start":72.485,"end":72.845,"sentiment":"neutral","sentiment_score":0.11305490136146544},{"text":"Kindly send me the address, please, ma'am.","start":72.845,"end":75.265,"sentiment":"neutral","sentiment_score":0.11966021358966827}],"sentiment":"neutral","sentiment_score":0.11171033531427384,"channel":1,"num_words":10,"start":71.965004,"end":75.265},{"sentences":[{"text":"Sure.","start":75.695,"end":76.015,"sentiment":"neutral","sentiment_score":0.17185524106025696},{"text":"I'll send you over.","start":76.015,"end":77.375,"sentiment":"neutral","sentiment_score":0.14748835563659668},{"text":"No worries.","start":77.375,"end":78.035,"sentiment":"neutral","sentiment_score":0.23699770122766495}],"sentiment":"neutral","sentiment_score":0.17654343800885336,"channel":0,"num_words":7,"start":75.695,"end":78.035},{"sentences":[{"text":"Thank you, man.","start":78.99894,"end":79.89894,"sentiment":"positive","sentiment_score":0.44235993425051373}],"sentiment":"positive","sentiment_score":0.44235993425051373,"channel":1,"num_words":3,"start":78.99894,"end":79.89894},{"sentences":[{"text":"Alright.","start":80.735,"end":81.235,"sentiment":"positive","sentiment_score":0.34967005252838135},{"text":"Cheers.","start":81.455,"end":81.935,"sentiment":"positive","sentiment_score":0.44699418544769287},{"text":"Bye.","start":81.935,"end":82.435,"sentiment":"neutral","sentiment_score":0.27234095335006714}],"sentiment":"positive","sentiment_score":0.35633506377538043,"channel":0,"num_words":3,"start":80.735,"end":82.435},{"sentences":[{"text":"Bye.","start":82.91894,"end":83.41894,"sentiment":"neutral","sentiment_score":0.12928007543087006}],"sentiment":"neutral","sentiment_score":0.12928007543087006,"channel":1,"num_words":1,"start":82.91894,"end":83.41894}]},"summary":{"result":"success","short":"The customer, Ross, calls Tech representative, Shit Shit, to ask for the representative's office address. He explains that he has been visiting the office for over a month and needs to meet Harry soon. He asks Shit Shit to send him the address and thanks him before ending the call."},"intents":{"segments":[{"text":"Can you send me the office address over here? I was just thinking Shit.","start_word":47,"end_word":60,"intents":[{"intent":"Send office address","confidence_score":0.11254209}]},{"text":"I will I will be visiting it, like, in one or two weeks, but I I just wanted to market. I have to visit, and I have to meet with Harry. Right? Right.","start_word":98,"end_word":130,"intents":[{"intent":"Market visit","confidence_score":0.016806707}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello? Hi, Ali. It's Ross with Tech. How's it going over there, man? Hey, Ross.","start_word":0,"end_word":16,"sentiment":"neutral","sentiment_score":0.15733906626701355},{"text":"How are you, ma'am? I'm really well.","start_word":17,"end_word":23,"sentiment":"positive","sentiment_score":0.410381942987442},{"text":"How are you? It's been a long time. Mhmm. Yep. Almost, like, more than a month. Yeah. Ross, I want just quick question. Can you send me the office address over here? I was just thinking Shit. about you, like, two weeks ago, actually. So can you, like, send me your office address over here? Like, it was in Blackburn. Right? Blind one. Right. Yep. Yeah. Can you send me the address? Hopefully, Sure. I will I will be visiting it, like, in one or two weeks, but I I just wanted to market. I have to visit, and I have to meet with Harry. Right? Right. Yep. Correct. Yeah. Yeah. Yeah. Kindly send me the address, please, ma'am. Sure. I'll send you over. No worries.","start_word":24,"end_word":149,"sentiment":"neutral","sentiment_score":0.024934962391853333},{"text":"Thank you, man. Alright. Cheers.","start_word":150,"end_word":154,"sentiment":"positive","sentiment_score":0.41581666469573975},{"text":"Bye. Bye.","start_word":155,"end_word":156,"sentiment":"neutral","sentiment_score":0.22220468521118164}],"average":{"sentiment":"neutral","sentiment_score":0.08392748494786541}}}}