{"metadata":{"transaction_key":"deprecated","request_id":"019f835d-492f-7271-95ef-e1008afc938a","sha256":"9bdfc635fafc681749ed51a6a177b865523926cad1ced23c5d16c115835fa7b1","created":"2026-07-21T06:29:17.489Z","duration":4.6799374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":24},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":24,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Erin Gardner. I'm not available at the moment. So if you need","confidence":0.9951172,"words":[{"word":"hi","start":0.79999995,"end":1.1999999,"confidence":0.9951172,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.2219562530517578},{"word":"you've","start":1.1999999,"end":1.52,"confidence":0.99658203,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.20684590935707092},{"word":"reached","start":1.52,"end":1.8399999,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.19193726778030396},{"word":"erin","start":1.8399999,"end":2.08,"confidence":0.36938477,"punctuated_word":"Erin","sentiment":"neutral","sentiment_score":0.21211671829223633},{"word":"gardner","start":2.08,"end":2.58,"confidence":0.9187012,"punctuated_word":"Gardner.","sentiment":"neutral","sentiment_score":0.2784966826438904},{"word":"i'm","start":2.6399999,"end":2.8,"confidence":0.9995117,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4698649048805237},{"word":"not","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.500709593296051},{"word":"available","start":3.04,"end":3.4399998,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.41429001092910767},{"word":"at","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.4447641968727112},{"word":"the","start":3.6,"end":3.6799998,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.5288833379745483},{"word":"moment","start":3.6799998,"end":4.0,"confidence":0.8388672,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.5037977695465088},{"word":"so","start":4.0,"end":4.24,"confidence":0.94140625,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.13700959086418152},{"word":"if","start":4.24,"end":4.3199997,"confidence":0.91845703,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.04862581193447113},{"word":"you","start":4.3199997,"end":4.48,"confidence":0.98535156,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.06249924376606941},{"word":"need","start":4.48,"end":4.6799374,"confidence":0.5097656,"punctuated_word":"need","sentiment":"neutral","sentiment_score":-0.07666079699993134}],"paragraphs":{"transcript":"\nHi. You've reached Erin Gardner. I'm not available at the moment. So if you need","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.2219562530517578},{"text":"You've reached Erin Gardner.","start":1.1999999,"end":2.58,"sentiment":"neutral","sentiment_score":0.2223491445183754},{"text":"I'm not available at the moment.","start":2.6399999,"end":4.0,"sentiment":"negative","sentiment_score":-0.47705163558324176},{"text":"So if you need","start":4.0,"end":4.6799374,"sentiment":"neutral","sentiment_score":-0.08119886089116335}],"sentiment":"neutral","sentiment_score":-0.13838349506258965,"num_words":15,"start":0.79999995,"end":4.6799374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Erin Gardner. I'm not available at the moment. So if you need","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.1999999,"sentiment":"neutral","sentiment_score":0.2219562530517578},{"text":"You've reached Erin Gardner.","start":1.1999999,"end":2.58,"sentiment":"neutral","sentiment_score":0.2223491445183754},{"text":"I'm not available at the moment.","start":2.6399999,"end":4.0,"sentiment":"negative","sentiment_score":-0.47705163558324176},{"text":"So if you need","start":4.0,"end":4.6799374,"sentiment":"neutral","sentiment_score":-0.08119886089116335}],"sentiment":"neutral","sentiment_score":-0.13838349506258965,"channel":1,"num_words":15,"start":0.79999995,"end":4.6799374}]},"summary":{"result":"success","short":"Hi. You've reached Erin Gardner. I'm not available at the moment. So if you need"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi. You've reached Erin Gardner.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.2237614244222641},{"text":"I'm not available at the moment.","start_word":5,"end_word":10,"sentiment":"negative","sentiment_score":-0.4784263968467712},{"text":"So if you need","start_word":11,"end_word":14,"sentiment":"neutral","sentiment_score":-0.08799298852682114}],"average":{"sentiment":"neutral","sentiment_score":-0.10450783371925354}}}}