{"metadata":{"transaction_key":"deprecated","request_id":"019eaa05-edb0-78e1-859f-f7b71ed19be7","sha256":"a584c2d3743cb9277360a13b93fb5d6b3092bd87c0af89e5be486fbcd5dad86a","created":"2026-06-09T01:36:16.752Z","duration":18.647938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":58,"output_tokens":58},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":58,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can. Thank you.","confidence":1.0,"words":[{"word":"hi","start":1.28,"end":1.78,"confidence":0.99316406,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.008649688214063644},{"word":"you've","start":1.92,"end":2.24,"confidence":0.92407227,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.015359992161393166},{"word":"reached","start":2.24,"end":2.48,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.021260395646095276},{"word":"the","start":2.48,"end":2.56,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.027730822563171387},{"word":"mobile","start":2.56,"end":2.96,"confidence":1.0,"punctuated_word":"mobile","sentiment":"neutral","sentiment_score":-0.019932003691792488},{"word":"phone","start":2.96,"end":3.1999998,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.028550969436764717},{"word":"of","start":3.1999998,"end":3.36,"confidence":1.0,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.02028045430779457},{"word":"daniel","start":3.36,"end":3.76,"confidence":0.9951172,"punctuated_word":"Daniel","sentiment":"neutral","sentiment_score":-0.01654938980937004},{"word":"burt","start":3.76,"end":4.26,"confidence":0.82942706,"punctuated_word":"Burt.","sentiment":"neutral","sentiment_score":-0.0410994254052639},{"word":"as","start":4.56,"end":4.7999997,"confidence":0.99121094,"punctuated_word":"As","sentiment":"neutral","sentiment_score":-0.32159996032714844},{"word":"i'm","start":4.7999997,"end":5.04,"confidence":0.9667969,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.401127427816391},{"word":"unable","start":5.04,"end":5.44,"confidence":0.99902344,"punctuated_word":"unable","sentiment":"negative","sentiment_score":-0.5006227493286133},{"word":"to","start":5.44,"end":5.52,"confidence":0.99902344,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.4661791920661926},{"word":"take","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.5637309551239014},{"word":"your","start":5.7599998,"end":5.92,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.48077061772346497},{"word":"call","start":5.92,"end":6.16,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.447755753993988},{"word":"right","start":6.16,"end":6.3199997,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.3776712417602539},{"word":"now","start":6.3199997,"end":6.72,"confidence":0.99902344,"punctuated_word":"now,","sentiment":"negative","sentiment_score":-0.34746527671813965},{"word":"please","start":6.72,"end":7.04,"confidence":1.0,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.2883355915546417},{"word":"leave","start":7.04,"end":7.2799997,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.19149750471115112},{"word":"your","start":7.2799997,"end":7.52,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.1687333583831787},{"word":"name","start":7.52,"end":8.0,"confidence":0.9995117,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":-0.1825091540813446},{"word":"phone","start":8.0,"end":8.32,"confidence":1.0,"punctuated_word":"phone","sentiment":"neutral","sentiment_score":-0.16925477981567383},{"word":"number","start":8.32,"end":8.8,"confidence":0.9748535,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.1919422149658203},{"word":"and","start":8.8,"end":9.04,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.1614818423986435},{"word":"a","start":9.04,"end":9.2,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2776647210121155},{"word":"short","start":9.2,"end":9.44,"confidence":1.0,"punctuated_word":"short","sentiment":"neutral","sentiment_score":-0.14837589859962463},{"word":"message","start":9.44,"end":9.94,"confidence":0.97021484,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.18443186581134796},{"word":"and","start":10.0,"end":10.16,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.07626403123140335},{"word":"i'll","start":10.16,"end":10.32,"confidence":1.0,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":-0.04884717985987663},{"word":"get","start":10.32,"end":10.559999,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.1100052446126938},{"word":"back","start":10.559999,"end":10.719999,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.14442826807498932},{"word":"to","start":10.719999,"end":10.88,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.1113024353981018},{"word":"you","start":10.88,"end":11.12,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09097088873386384},{"word":"as","start":11.12,"end":11.28,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.0793902724981308},{"word":"soon","start":11.28,"end":11.5199995,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":-0.11148282885551453},{"word":"as","start":11.5199995,"end":11.679999,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":-0.11924152076244354},{"word":"i","start":11.679999,"end":11.759999,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.03391467034816742},{"word":"can","start":11.759999,"end":12.16,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":-0.11048983782529832},{"word":"thank","start":12.16,"end":12.4,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5430461764335632},{"word":"you","start":12.4,"end":12.9,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.333380788564682}],"paragraphs":{"transcript":"\nHi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.008649688214063644},{"text":"You've reached the mobile phone of Daniel Burt.","start":1.92,"end":4.26,"sentiment":"neutral","sentiment_score":-0.023845431627705693},{"text":"As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can.","start":4.56,"end":12.16,"sentiment":"neutral","sentiment_score":-0.23024957614640396},{"text":"Thank you.","start":12.16,"end":12.9,"sentiment":"positive","sentiment_score":0.4382134824991226}],"sentiment":"neutral","sentiment_score":-0.1515408313219867,"num_words":41,"start":1.28,"end":12.9}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":0.008649688214063644},{"text":"You've reached the mobile phone of Daniel Burt.","start":1.92,"end":4.26,"sentiment":"neutral","sentiment_score":-0.023845431627705693},{"text":"As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can.","start":4.56,"end":12.16,"sentiment":"neutral","sentiment_score":-0.23024957614640396},{"text":"Thank you.","start":12.16,"end":12.9,"sentiment":"positive","sentiment_score":0.4382134824991226}],"sentiment":"neutral","sentiment_score":-0.1515408313219867,"channel":1,"num_words":41,"start":1.28,"end":12.9}]},"summary":{"result":"success","short":"Hi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":39,"end_word":40,"intents":[{"intent":"Leave message","confidence_score":0.13799307},{"intent":"Return call","confidence_score":0.06955988}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached the mobile phone of Daniel Burt. As I'm unable to take your call right now, please leave your name, phone number, and a short message, and I'll get back to you as soon as I can.","start_word":0,"end_word":38,"sentiment":"neutral","sentiment_score":-0.17979899048805237},{"text":"Thank you.","start_word":39,"end_word":40,"sentiment":"positive","sentiment_score":0.5152895450592041}],"average":{"sentiment":"neutral","sentiment_score":-0.1438461501022865}}}}