{"metadata":{"transaction_key":"deprecated","request_id":"019f1681-cf3e-7993-ab37-68f90b9e80ac","sha256":"518dd922573a07a35bf6b5a0cf8d819fcff7cbefa490aecc6ea8b76d0f16a576","created":"2026-06-30T03:10:34.746Z","duration":5.3999376,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've reached Steve. Please leave a message, and I'll get back to you as soon as possible. Thanks.","confidence":0.99902344,"words":[{"word":"hi","start":0.24,"end":0.39999998,"confidence":0.986084,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.1986355483531952},{"word":"you've","start":0.39999998,"end":0.64,"confidence":0.9975586,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":0.16472259163856506},{"word":"reached","start":0.64,"end":0.96,"confidence":0.99902344,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":0.13934561610221863},{"word":"steve","start":0.96,"end":1.36,"confidence":0.9404297,"punctuated_word":"Steve.","sentiment":"neutral","sentiment_score":0.16900014877319336},{"word":"please","start":1.36,"end":1.68,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":0.01778601109981537},{"word":"leave","start":1.68,"end":1.8399999,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.03005291521549225},{"word":"a","start":1.8399999,"end":2.0,"confidence":0.99902344,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.04697340726852417},{"word":"message","start":2.0,"end":2.32,"confidence":0.8769531,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":0.04580040276050568},{"word":"and","start":2.32,"end":2.48,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.1223682016134262},{"word":"i'll","start":2.48,"end":2.6399999,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.16262762248516083},{"word":"get","start":2.6399999,"end":2.8,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.07645916938781738},{"word":"back","start":2.8,"end":3.04,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.05959278345108032},{"word":"to","start":3.04,"end":3.12,"confidence":0.9970703,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.18733884394168857},{"word":"you","start":3.12,"end":3.1999998,"confidence":0.99316406,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.26441383361816406},{"word":"as","start":3.1999998,"end":3.36,"confidence":0.9941406,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.15477074682712555},{"word":"soon","start":3.36,"end":3.6,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.174668550491333},{"word":"as","start":3.6,"end":3.76,"confidence":0.9970703,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.11374397575855257},{"word":"possible","start":3.76,"end":4.24,"confidence":1.0,"punctuated_word":"possible.","sentiment":"neutral","sentiment_score":0.19635337591171265},{"word":"thanks","start":4.24,"end":4.74,"confidence":0.99902344,"punctuated_word":"Thanks.","sentiment":"positive","sentiment_score":0.48932909965515137}],"paragraphs":{"transcript":"\nHi. You've reached Steve. Please leave a message, and I'll get back to you as soon as possible. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.1986355483531952},{"text":"You've reached Steve.","start":0.39999998,"end":1.36,"sentiment":"neutral","sentiment_score":0.15768945217132568},{"text":"Please leave a message, and I'll get back to you as soon as possible.","start":1.36,"end":4.24,"sentiment":"neutral","sentiment_score":0.10706408534731184},{"text":"Thanks.","start":4.24,"end":4.74,"sentiment":"positive","sentiment_score":0.48932909965515137}],"sentiment":"neutral","sentiment_score":0.1399963262834047,"num_words":19,"start":0.24,"end":4.74}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've reached Steve. Please leave a message, and I'll get back to you as soon as possible. Thanks.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.24,"end":0.39999998,"sentiment":"neutral","sentiment_score":0.1986355483531952},{"text":"You've reached Steve.","start":0.39999998,"end":1.36,"sentiment":"neutral","sentiment_score":0.15768945217132568},{"text":"Please leave a message, and I'll get back to you as soon as possible.","start":1.36,"end":4.24,"sentiment":"neutral","sentiment_score":0.10706408534731184},{"text":"Thanks.","start":4.24,"end":4.74,"sentiment":"positive","sentiment_score":0.48932909965515137}],"sentiment":"neutral","sentiment_score":0.1399963262834047,"channel":1,"num_words":19,"start":0.24,"end":4.74}]},"summary":{"result":"success","short":"Hi. You've reached Steve. Please leave a message, and I'll get back to you as soon as possible. Thanks."},"intents":{"segments":[{"text":"Thanks.","start_word":18,"end_word":18,"intents":[{"intent":"Leave voicemail","confidence_score":0.0012741875}]}]},"sentiments":{"segments":[{"text":"Hi. You've reached Steve. Please leave a message, and I'll get back to you as soon as possible.","start_word":0,"end_word":17,"sentiment":"neutral","sentiment_score":0.1254858523607254},{"text":"Thanks.","start_word":18,"end_word":18,"sentiment":"positive","sentiment_score":0.7343020439147949}],"average":{"sentiment":"neutral","sentiment_score":0.1674731682086813}}}}