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Good afternoon. This is Carlyn from Bradford.\n\nChannel 1: Hi. I had a missed call from this number. Is this for a gutter cleaning?\n\nChannel 0: Yes. Yes. Yes. Yes. This\n\nChannel 1: Yeah.\n\nChannel 0: is Capitecrest. Mhmm.\n\nChannel 1: Harlene?\n\nChannel 0: Yes. Yes. It is. Who is this, please?\n\nChannel 1: Harlene, my name is Sonali, and I was inquiring about the gutter training. So do you do bird proofing as well for the solar panels?\n\nChannel 0: Yes. Yes. Yes. Yes.\n\nChannel 1: Could you please provide me a quotation for gutter gutter cleaning and the solar clean and the bird proofing as well, please?\n\nChannel 0: Yeah. Sure. Can you please send your email address or or send me... Or or how many panels do you want to this number? Or send me send me your email here in this number so I can send you a code or final code in your email.\n\nIs that\n\nChannel 1: Okay.\n\nChannel 0: alright?\n\nChannel 1: Yeah. That's alright. And do you also do pest control by any chance?\n\nChannel 0: Yes. Yes. Yes, ma'am.\n\nChannel 1: Okay. I'll send\n\nChannel 0: Okay.\n\nChannel 1: you... I'll text you the details with the number\n\nChannel 0: Uh-huh.\n\nChannel 1: of solar panels and my\n\nChannel 0: Mhmm.\n\nChannel 1: email address.\n\nChannel 0: Alright. Sure. Sure. Sure. I I don't wait.\n\nJust send me right away after you call. Okay? In this number,\n\nChannel 1: Yep.\n\nChannel 0: ma'am...\n\nChannel 1: Thank\n\nChannel 0: Okay.\n\nChannel 1: you. Thank you. Bye.\n\nChannel 0: Okay. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.1960625052452087},{"text":"Good afternoon.","start":2.72,"end":3.46,"sentiment":"positive","sentiment_score":0.4151626378297806},{"text":"This is Carlyn from Bradford.","start":3.6799998,"end":5.14,"sentiment":"neutral","sentiment_score":0.25195019245147704}],"sentiment":"neutral","sentiment_score":0.2857673428952694,"channel":0,"num_words":8,"start":2.1599998,"end":5.14},{"sentences":[{"text":"Hi.","start":7.04,"end":7.54,"sentiment":"neutral","sentiment_score":0.07330376654863358},{"text":"I had a missed call from this number.","start":7.7599998,"end":9.5199995,"sentiment":"neutral","sentiment_score":-0.018201278056949377},{"text":"Is this for a gutter 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The agent, Sonali, confirmed that they offer both services and asked for a quotation. Carlyn asked for the email address to send the details and the agent said she would text her with the information."},"intents":{"segments":[{"text":"Harlene, my name is Sonali, and I was inquiring about the gutter training. So do you do bird proofing as well for the solar panels? Yes. Yes. Yes.","start_word":41,"end_word":68,"intents":[{"intent":"Inquire about solar panels","confidence_score":0.06095425}]},{"text":"Could you please provide me a quotation for gutter gutter cleaning and the solar clean and the bird proofing as well, please? Yeah. Sure.","start_word":70,"end_word":93,"intents":[{"intent":"Request quote","confidence_score":0.41843414}]},{"text":"Can you please send your email address or or send me... Or or how many panels do you want to this number? Or send me send me your email here in this number so I can send you a code or final code in your email. 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Harlene, my name is Sonali, and I was inquiring about the gutter training. So do you do bird proofing as well for the solar panels? Yes. Yes. Yes. Yes. Could you please provide me a quotation for gutter gutter cleaning and the solar clean and the bird proofing as well, please? Yeah. Sure. Can you please send your email address or or send me... Or or how many panels do you want to this number? Or send me send me your email here in this number so I can send you a code or final code in your email. Is that Okay. alright? Yeah. That's alright. And do you also do pest control by any chance? Yes. Yes. Yes, ma'am. Okay. I'll send Okay. you... I'll text you the details with the number Uh-huh. of solar panels and my Mhmm. email address. Alright. Sure. Sure. Sure. I I don't wait. Just send me right away after you call. Okay? In this number, Yep. ma'am... 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