{"metadata":{"transaction_key":"deprecated","request_id":"019ef736-ebaf-7251-a27b-a72ebae9a1e9","sha256":"50b9476631697d63816052ca61f57c36faeeea1e61f7e75c6d30a1e74253398b","created":"2026-06-24T01:20:33.114Z","duration":14.039938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":44},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":44,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can. Thank you. Bye.","confidence":0.9995117,"words":[{"word":"you","start":0.24,"end":0.48,"confidence":0.99902344,"punctuated_word":"You","sentiment":"neutral","sentiment_score":-0.08533552289009094},{"word":"have","start":0.48,"end":0.88,"confidence":1.0,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.05963870137929917},{"word":"reached","start":0.88,"end":1.1999999,"confidence":1.0,"punctuated_word":"reached","sentiment":"neutral","sentiment_score":-0.121621772646904},{"word":"the","start":1.1999999,"end":1.36,"confidence":0.9790039,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.08457480370998383},{"word":"voice","start":1.36,"end":1.5999999,"confidence":0.9790039,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.08896300941705704},{"word":"mail","start":1.5999999,"end":1.92,"confidence":0.99902344,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":-0.10136957466602324},{"word":"of","start":1.92,"end":2.42,"confidence":0.6135254,"punctuated_word":"of.","sentiment":"neutral","sentiment_score":-0.09815502911806108},{"word":"please","start":3.1999998,"end":3.6799998,"confidence":0.99902344,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.11026664078235626},{"word":"leave","start":3.6799998,"end":3.9199998,"confidence":1.0,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.1010853424668312},{"word":"your","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.08766795694828033},{"word":"name","start":4.16,"end":4.66,"confidence":1.0,"punctuated_word":"name,","sentiment":"neutral","sentiment_score":-0.09247101843357086},{"word":"your","start":4.88,"end":5.2,"confidence":1.0,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.11614198982715608},{"word":"contact","start":5.2,"end":5.68,"confidence":0.98828125,"punctuated_word":"contact","sentiment":"neutral","sentiment_score":-0.1650092899799347},{"word":"number","start":5.68,"end":6.18,"confidence":0.98535156,"punctuated_word":"number,","sentiment":"neutral","sentiment_score":-0.1241912767291069},{"word":"a","start":6.3199997,"end":6.56,"confidence":0.68359375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.104416623711586},{"word":"brief","start":6.56,"end":6.96,"confidence":0.9970703,"punctuated_word":"brief","sentiment":"neutral","sentiment_score":-0.08023854345083237},{"word":"message","start":6.96,"end":7.46,"confidence":1.0,"punctuated_word":"message","sentiment":"neutral","sentiment_score":-0.15432271361351013},{"word":"after","start":7.6,"end":7.9199996,"confidence":0.99121094,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.0940357893705368},{"word":"the","start":7.9199996,"end":8.16,"confidence":0.9980469,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.09635727107524872},{"word":"tone","start":8.16,"end":8.66,"confidence":0.9995117,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.10476142913103104},{"word":"i'll","start":8.8,"end":9.12,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.05727154016494751},{"word":"get","start":9.12,"end":9.28,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":0.04017344117164612},{"word":"back","start":9.28,"end":9.5199995,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.01904350519180298},{"word":"to","start":9.5199995,"end":9.679999,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.06963059306144714},{"word":"you","start":9.679999,"end":9.92,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":0.15248548984527588},{"word":"as","start":9.92,"end":10.16,"confidence":0.99902344,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.09109067916870116},{"word":"soon","start":10.16,"end":10.48,"confidence":1.0,"punctuated_word":"soon","sentiment":"neutral","sentiment_score":0.06062282621860504},{"word":"as","start":10.48,"end":10.719999,"confidence":1.0,"punctuated_word":"as","sentiment":"neutral","sentiment_score":0.0663144439458847},{"word":"i","start":10.719999,"end":10.88,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":0.2064519077539444},{"word":"can","start":10.88,"end":11.38,"confidence":1.0,"punctuated_word":"can.","sentiment":"neutral","sentiment_score":0.1394147425889969},{"word":"thank","start":11.5199995,"end":11.84,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.6675319075584412},{"word":"you","start":11.84,"end":12.34,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.6371411681175232},{"word":"bye","start":12.559999,"end":13.059999,"confidence":0.99902344,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.24204465746879575}],"paragraphs":{"transcript":"\nYou have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"You have reached the voice mail of.","start":0.24,"end":2.42,"sentiment":"neutral","sentiment_score":-0.09137977340391704},{"text":"Please leave your name, your contact number, a brief message after the tone.","start":3.1999998,"end":8.66,"sentiment":"neutral","sentiment_score":-0.11007429888615242},{"text":"I'll get back to you as soon as I can.","start":8.8,"end":11.38,"sentiment":"neutral","sentiment_score":0.09024991691112519},{"text":"Thank you.","start":11.5199995,"end":12.34,"sentiment":"positive","sentiment_score":0.6523365378379822},{"text":"Bye.","start":12.559999,"end":13.059999,"sentiment":"neutral","sentiment_score":0.24204465746879575}],"sentiment":"neutral","sentiment_score":0.011472503118442766,"num_words":33,"start":0.24,"end":13.059999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"You have reached the voice mail of.","start":0.24,"end":2.42,"sentiment":"neutral","sentiment_score":-0.09137977340391704},{"text":"Please leave your name, your contact number, a brief message after the tone.","start":3.1999998,"end":8.66,"sentiment":"neutral","sentiment_score":-0.11007429888615242},{"text":"I'll get back to you as soon as I can.","start":8.8,"end":11.38,"sentiment":"neutral","sentiment_score":0.09024991691112519},{"text":"Thank you.","start":11.5199995,"end":12.34,"sentiment":"positive","sentiment_score":0.6523365378379822},{"text":"Bye.","start":12.559999,"end":13.059999,"sentiment":"neutral","sentiment_score":0.24204465746879575}],"sentiment":"neutral","sentiment_score":0.011472503118442766,"channel":1,"num_words":33,"start":0.24,"end":13.059999}]},"summary":{"result":"success","short":"You have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can. Thank you. Bye."},"intents":{"segments":[{"text":"Thank you.","start_word":30,"end_word":31,"intents":[{"intent":"Request call back","confidence_score":0.031917874}]}]},"sentiments":{"segments":[{"text":"You have reached the voice mail of. Please leave your name, your contact number, a brief message after the tone. I'll get back to you as soon as I can.","start_word":0,"end_word":29,"sentiment":"neutral","sentiment_score":-0.03784638270735741},{"text":"Thank you.","start_word":30,"end_word":31,"sentiment":"positive","sentiment_score":0.6472713947296143},{"text":"Bye.","start_word":32,"end_word":32,"sentiment":"neutral","sentiment_score":0.3241196870803833}],"average":{"sentiment":"neutral","sentiment_score":0.033545697277242485}}}}