{"metadata":{"transaction_key":"deprecated","request_id":"019f44f9-0d83-7c23-a5e7-006987cbb85e","sha256":"5707052421f29b70de139649aeade178250d0ae8c14b361a2e6c8af39c5f2359","created":"2026-07-09T03:43:21.520Z","duration":7.7039375,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"The person you have called is not available. We can't take your message at this time. Please call again later. Goodbye.","confidence":1.0,"words":[{"word":"the","start":0.32,"end":0.48,"confidence":0.8828125,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8108648061752319},{"word":"person","start":0.48,"end":0.88,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.7540002465248108},{"word":"you","start":0.88,"end":0.96,"confidence":0.99902344,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.8021092414855957},{"word":"have","start":0.96,"end":1.1999999,"confidence":1.0,"punctuated_word":"have","sentiment":"negative","sentiment_score":-0.8444281220436096},{"word":"called","start":1.1999999,"end":1.5999999,"confidence":1.0,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.8281294703483582},{"word":"is","start":1.5999999,"end":1.8399999,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.8842317461967468},{"word":"not","start":1.8399999,"end":2.08,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.8641629815101624},{"word":"available","start":2.08,"end":2.58,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8351369500160217},{"word":"we","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"We","sentiment":"negative","sentiment_score":-0.8896164894104004},{"word":"can't","start":3.12,"end":3.4399998,"confidence":1.0,"punctuated_word":"can't","sentiment":"negative","sentiment_score":-0.8723568916320801},{"word":"take","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"take","sentiment":"negative","sentiment_score":-0.8771793842315674},{"word":"your","start":3.6,"end":3.84,"confidence":1.0,"punctuated_word":"your","sentiment":"negative","sentiment_score":-0.8841596245765686},{"word":"message","start":3.84,"end":4.24,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8166657090187073},{"word":"at","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.8953827619552612},{"word":"this","start":4.4,"end":4.56,"confidence":1.0,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.9072597026824952},{"word":"time","start":4.56,"end":5.06,"confidence":1.0,"punctuated_word":"time.","sentiment":"negative","sentiment_score":-0.8487144708633423},{"word":"please","start":5.2,"end":5.52,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8227444887161255},{"word":"call","start":5.52,"end":5.7599998,"confidence":1.0,"punctuated_word":"call","sentiment":"negative","sentiment_score":-0.8076974153518677},{"word":"again","start":5.7599998,"end":6.08,"confidence":1.0,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8003246188163757},{"word":"later","start":6.08,"end":6.58,"confidence":0.99902344,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.7880280017852783},{"word":"goodbye","start":6.64,"end":7.14,"confidence":0.9995117,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5331692695617676}],"paragraphs":{"transcript":"\nThe person you have called is not available. We can't take your message at this time. Please call again later. Goodbye.","paragraphs":[{"sentences":[{"text":"The person you have called is not available.","start":0.32,"end":2.58,"sentiment":"negative","sentiment_score":-0.8278829455375671},{"text":"We can't take your message at this time.","start":2.8799999,"end":5.06,"sentiment":"negative","sentiment_score":-0.8739168792963028},{"text":"Please call again later.","start":5.2,"end":6.58,"sentiment":"negative","sentiment_score":-0.8046986311674118},{"text":"Goodbye.","start":6.64,"end":7.14,"sentiment":"negative","sentiment_score":-0.5331692695617676}],"sentiment":"negative","sentiment_score":-0.826969637757256,"num_words":21,"start":0.32,"end":7.14}]}}]}],"paragraphs":{"transcript":"\nChannel 1: The person you have called is not available. We can't take your message at this time. Please call again later. Goodbye.","paragraphs":[{"sentences":[{"text":"The person you have called is not available.","start":0.32,"end":2.58,"sentiment":"negative","sentiment_score":-0.8278829455375671},{"text":"We can't take your message at this time.","start":2.8799999,"end":5.06,"sentiment":"negative","sentiment_score":-0.8739168792963028},{"text":"Please call again later.","start":5.2,"end":6.58,"sentiment":"negative","sentiment_score":-0.8046986311674118},{"text":"Goodbye.","start":6.64,"end":7.14,"sentiment":"negative","sentiment_score":-0.5331692695617676}],"sentiment":"negative","sentiment_score":-0.826969637757256,"channel":1,"num_words":21,"start":0.32,"end":7.14}]},"summary":{"result":"success","short":"The person you have called is not available. We can't take your message at this time. Please call again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":20,"end_word":20,"intents":[{"intent":"Respond to call","confidence_score":0.00008129359}]}]},"sentiments":{"segments":[{"text":"The person you have called is not available. We can't take your message at this time. Please call again later. Goodbye.","start_word":0,"end_word":20,"sentiment":"negative","sentiment_score":-0.817086398601532}],"average":{"sentiment":"negative","sentiment_score":-0.817086384214204}}}}