{"metadata":{"transaction_key":"deprecated","request_id":"01a064e6-2faa-7663-bc8f-202ca845868c","sha256":"4f6cb382110327a23c55cfba4a47bd1caa9cc7412ff952811d53c3d0a5d33991","created":"2026-09-03T01:33:23.266Z","duration":30.167938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":124,"output_tokens":47},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":139,"output_tokens":139},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":139,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"Yes. Hi, Andrew. Good morning. This is Mary calling from Vigilance AI. I hope you're doing well. Yeah. We are a cybersecurity company that runs an AI powered MDR platform. And reason we called out of work at the moment. So Mhmm. I see. Okay then. I'll make a note. Thank you.","confidence":0.9921875,"words":[{"word":"yes","start":2.0,"end":2.48,"confidence":0.9946289,"punctuated_word":"Yes.","sentiment":"neutral","sentiment_score":0.057324204593896866},{"word":"hi","start":2.48,"end":2.8,"confidence":0.99853516,"punctuated_word":"Hi,","sentiment":"neutral","sentiment_score":0.17580419778823853},{"word":"andrew","start":2.8,"end":3.3,"confidence":1.0,"punctuated_word":"Andrew.","sentiment":"neutral","sentiment_score":0.26692819595336914},{"word":"good","start":3.36,"end":3.76,"confidence":1.0,"punctuated_word":"Good","sentiment":"positive","sentiment_score":0.5318645238876343},{"word":"morning","start":3.76,"end":4.26,"confidence":1.0,"punctuated_word":"morning.","sentiment":"positive","sentiment_score":0.40646892786026},{"word":"this","start":4.88,"end":5.12,"confidence":0.5859375,"punctuated_word":"This","sentiment":"positive","sentiment_score":0.35583117604255676},{"word":"is","start":5.12,"end":5.2799997,"confidence":0.99902344,"punctuated_word":"is","sentiment":"neutral","sentiment_score":0.30910274386405945},{"word":"mary","start":5.2799997,"end":5.7599998,"confidence":0.9921875,"punctuated_word":"Mary","sentiment":"positive","sentiment_score":0.3494539260864258},{"word":"calling","start":5.7599998,"end":6.08,"confidence":0.98828125,"punctuated_word":"calling","sentiment":"neutral","sentiment_score":0.22005341947078705},{"word":"from","start":6.08,"end":6.58,"confidence":1.0,"punctuated_word":"from","sentiment":"neutral","sentiment_score":0.2806336581707001},{"word":"vigilance","start":6.72,"end":7.22,"confidence":0.9699707,"punctuated_word":"Vigilance","sentiment":"neutral","sentiment_score":0.31519126892089844},{"word":"ai","start":7.44,"end":7.9199996,"confidence":0.923584,"punctuated_word":"AI.","sentiment":"neutral","sentiment_score":0.3034975826740265},{"word":"i","start":7.9199996,"end":8.0,"confidence":1.0,"punctuated_word":"I","sentiment":"positive","sentiment_score":0.5659120082855225},{"word":"hope","start":8.0,"end":8.24,"confidence":1.0,"punctuated_word":"hope","sentiment":"positive","sentiment_score":0.5865508913993835},{"word":"you're","start":8.24,"end":8.4,"confidence":0.9995117,"punctuated_word":"you're","sentiment":"positive","sentiment_score":0.5150114297866821},{"word":"doing","start":8.4,"end":8.72,"confidence":1.0,"punctuated_word":"doing","sentiment":"positive","sentiment_score":0.4468502402305603},{"word":"well","start":8.72,"end":9.22,"confidence":0.99560547,"punctuated_word":"well.","sentiment":"positive","sentiment_score":0.39623767137527466},{"word":"yeah","start":12.665,"end":13.165,"confidence":0.8015137,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.02163088321685791},{"word":"we","start":13.465,"end":13.705,"confidence":0.78027344,"punctuated_word":"We","sentiment":"neutral","sentiment_score":-0.029482213780283928},{"word":"are","start":13.705,"end":14.025001,"confidence":1.0,"punctuated_word":"are","sentiment":"neutral","sentiment_score":-0.026467058807611465},{"word":"a","start":14.025001,"end":14.345,"confidence":1.0,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.0229526124894619},{"word":"cybersecurity","start":14.345,"end":14.845,"confidence":0.875,"punctuated_word":"cybersecurity","sentiment":"neutral","sentiment_score":-0.012923087924718857},{"word":"company","start":15.305,"end":15.805,"confidence":1.0,"punctuated_word":"company","sentiment":"neutral","sentiment_score":-0.031571872532367706},{"word":"that","start":16.105,"end":16.605,"confidence":0.9980469,"punctuated_word":"that","sentiment":"neutral","sentiment_score":-0.01875401847064495},{"word":"runs","start":16.745,"end":17.145,"confidence":0.99121094,"punctuated_word":"runs","sentiment":"neutral","sentiment_score":-0.012516958639025688},{"word":"an","start":17.145,"end":17.305,"confidence":0.9277344,"punctuated_word":"an","sentiment":"neutral","sentiment_score":-0.005171084776520729},{"word":"ai","start":17.305,"end":17.625,"confidence":0.99902344,"punctuated_word":"AI","sentiment":"neutral","sentiment_score":0.0045588575303554535},{"word":"powered","start":17.625,"end":17.945,"confidence":0.9970703,"punctuated_word":"powered","sentiment":"neutral","sentiment_score":-0.0025899894535541534},{"word":"mdr","start":17.945,"end":18.445,"confidence":0.954834,"punctuated_word":"MDR","sentiment":"neutral","sentiment_score":-0.01520155556499958},{"word":"platform","start":18.505001,"end":19.005001,"confidence":0.9355469,"punctuated_word":"platform.","sentiment":"neutral","sentiment_score":-0.016777342185378075},{"word":"and","start":20.105,"end":20.345001,"confidence":0.9941406,"punctuated_word":"And","sentiment":"neutral","sentiment_score":-0.060364678502082825},{"word":"reason","start":20.345001,"end":20.744999,"confidence":0.5761719,"punctuated_word":"reason","sentiment":"neutral","sentiment_score":-0.18635860085487368},{"word":"we","start":20.744999,"end":20.904999,"confidence":0.90771484,"punctuated_word":"we","sentiment":"neutral","sentiment_score":-0.3001520037651062},{"word":"called","start":20.904999,"end":21.145,"confidence":0.9604492,"punctuated_word":"called","sentiment":"negative","sentiment_score":-0.3709712624549866},{"word":"out","start":21.465,"end":21.785,"confidence":0.40454102,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.2306209951639175},{"word":"of","start":21.785,"end":21.865,"confidence":0.97265625,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.19521985948085785},{"word":"work","start":21.865,"end":22.105,"confidence":0.9941406,"punctuated_word":"work","sentiment":"neutral","sentiment_score":-0.2049734443426132},{"word":"at","start":22.105,"end":22.265,"confidence":0.9921875,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.2426168322563171},{"word":"the","start":22.265,"end":22.345001,"confidence":0.9892578,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.24616321921348572},{"word":"moment","start":22.345001,"end":22.825,"confidence":0.7305908,"punctuated_word":"moment.","sentiment":"neutral","sentiment_score":-0.2349221408367157},{"word":"so","start":22.825,"end":23.145,"confidence":0.8178711,"punctuated_word":"So","sentiment":"neutral","sentiment_score":-0.2824910581111908},{"word":"mhmm","start":23.225,"end":23.725,"confidence":0.97229004,"punctuated_word":"Mhmm.","sentiment":"negative","sentiment_score":-0.4153611660003662},{"word":"i","start":25.812876,"end":26.132875,"confidence":0.9604492,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.12551192939281464},{"word":"see","start":26.132875,"end":26.632875,"confidence":0.99853516,"punctuated_word":"see.","sentiment":"neutral","sentiment_score":-0.16749674081802368},{"word":"okay","start":26.772877,"end":27.092876,"confidence":0.9970703,"punctuated_word":"Okay","sentiment":"neutral","sentiment_score":0.05556126683950424},{"word":"then","start":27.092876,"end":27.592876,"confidence":0.9711914,"punctuated_word":"then.","sentiment":"neutral","sentiment_score":0.07683932781219482},{"word":"i'll","start":27.652876,"end":27.972876,"confidence":0.84277344,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.3175860643386841},{"word":"make","start":27.972876,"end":28.132875,"confidence":0.99902344,"punctuated_word":"make","sentiment":"positive","sentiment_score":0.5291823148727417},{"word":"a","start":28.132875,"end":28.292875,"confidence":0.99609375,"punctuated_word":"a","sentiment":"neutral","sentiment_score":0.21485692262649536},{"word":"note","start":28.292875,"end":28.532875,"confidence":0.99853516,"punctuated_word":"note.","sentiment":"neutral","sentiment_score":0.10496796667575836},{"word":"thank","start":28.532875,"end":28.772877,"confidence":0.9970703,"punctuated_word":"Thank","sentiment":"neutral","sentiment_score":0.27750587463378906},{"word":"you","start":28.772877,"end":29.272877,"confidence":0.99902344,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.16804347932338717}],"paragraphs":{"transcript":"\nYes. Hi, Andrew. Good morning. This is Mary calling from Vigilance AI. I hope you're doing well.\n\nYeah. We are a cybersecurity company that runs an AI powered MDR platform. And reason we called out of work at the moment. So Mhmm. I see.\n\nOkay then. I'll make a note. Thank you.","paragraphs":[{"sentences":[{"text":"Yes.","start":2.0,"end":2.48,"sentiment":"neutral","sentiment_score":0.057324204593896866},{"text":"Hi, Andrew.","start":2.48,"end":3.3,"sentiment":"neutral","sentiment_score":0.22136619687080383},{"text":"Good morning.","start":3.36,"end":4.26,"sentiment":"positive","sentiment_score":0.46916672587394714},{"text":"This is Mary calling from Vigilance AI.","start":4.88,"end":7.9199996,"sentiment":"neutral","sentiment_score":0.3048233964613506},{"text":"I hope you're doing well.","start":7.9199996,"end":9.22,"sentiment":"positive","sentiment_score":0.5021124482154846}],"sentiment":"positive","sentiment_score":0.35780682743472214,"num_words":17,"start":2.0,"end":9.22},{"sentences":[{"text":"Yeah.","start":12.665,"end":13.165,"sentiment":"neutral","sentiment_score":-0.02163088321685791},{"text":"We are a cybersecurity company that runs an AI powered MDR platform.","start":13.465,"end":19.005001,"sentiment":"neutral","sentiment_score":-0.015820744757850964},{"text":"And reason we called out of work at the moment.","start":20.105,"end":22.825,"sentiment":"neutral","sentiment_score":-0.22723630368709563},{"text":"So Mhmm.","start":22.825,"end":23.725,"sentiment":"negative","sentiment_score":-0.3489261120557785},{"text":"I see.","start":25.812876,"end":26.632875,"sentiment":"neutral","sentiment_score":-0.14650433510541916}],"sentiment":"neutral","sentiment_score":-0.1286927315372008,"num_words":27,"start":12.665,"end":26.632875},{"sentences":[{"text":"Okay then.","start":26.772877,"end":27.592876,"sentiment":"neutral","sentiment_score":0.06620029732584953},{"text":"I'll make a note.","start":27.652876,"end":28.532875,"sentiment":"neutral","sentiment_score":0.2916483171284199},{"text":"Thank you.","start":28.532875,"end":29.272877,"sentiment":"neutral","sentiment_score":0.2227746769785881}],"sentiment":"neutral","sentiment_score":0.21806790214031935,"num_words":8,"start":26.772877,"end":29.272877}]}}]},{"alternatives":[{"transcript":"Hi. Andrew speaking. Yeah. Is what's this call in regards to? Yeah. Look. I'm currently out of work at the moment, so the call's probably gonna be a waste of time for you and I. Okay. Cool. Thank you. Bye.","confidence":0.9970703,"words":[{"word":"hi","start":0.56,"end":0.64,"confidence":0.79541016,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":0.01590064913034439},{"word":"andrew","start":0.64,"end":1.14,"confidence":0.95947266,"punctuated_word":"Andrew","sentiment":"neutral","sentiment_score":0.01539803482592106},{"word":"speaking","start":4.64,"end":5.14,"confidence":0.98339844,"punctuated_word":"speaking.","sentiment":"neutral","sentiment_score":0.2782629430294037},{"word":"yeah","start":9.76,"end":10.16,"confidence":0.7480469,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":0.028392108157277107},{"word":"is","start":10.16,"end":10.4,"confidence":0.82177734,"punctuated_word":"Is","sentiment":"neutral","sentiment_score":0.0007331911474466324},{"word":"what's","start":10.639999,"end":10.96,"confidence":0.9885254,"punctuated_word":"what's","sentiment":"neutral","sentiment_score":-0.005529038608074188},{"word":"this","start":10.96,"end":11.2,"confidence":0.9980469,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.010071150958538055},{"word":"call","start":11.2,"end":11.44,"confidence":0.99609375,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.014126363210380076},{"word":"in","start":11.44,"end":11.599999,"confidence":0.9941406,"punctuated_word":"in","sentiment":"neutral","sentiment_score":-0.00963342934846878},{"word":"regards","start":11.599999,"end":12.0,"confidence":0.99902344,"punctuated_word":"regards","sentiment":"neutral","sentiment_score":-0.007644909434020519},{"word":"to","start":12.0,"end":12.5,"confidence":0.99121094,"punctuated_word":"to?","sentiment":"neutral","sentiment_score":-0.005881262477487326},{"word":"yeah","start":20.005,"end":20.324999,"confidence":0.9941406,"punctuated_word":"Yeah.","sentiment":"neutral","sentiment_score":-0.044542163610458374},{"word":"look","start":20.324999,"end":20.485,"confidence":0.85498047,"punctuated_word":"Look.","sentiment":"neutral","sentiment_score":-0.09398536384105682},{"word":"i'm","start":20.485,"end":20.645,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.23739123344421387},{"word":"currently","start":20.645,"end":20.965,"confidence":1.0,"punctuated_word":"currently","sentiment":"neutral","sentiment_score":-0.2796584367752075},{"word":"out","start":20.965,"end":21.125,"confidence":0.99902344,"punctuated_word":"out","sentiment":"neutral","sentiment_score":-0.2769613265991211},{"word":"of","start":21.125,"end":21.285,"confidence":0.9980469,"punctuated_word":"of","sentiment":"neutral","sentiment_score":-0.25646311044692993},{"word":"work","start":21.285,"end":21.525,"confidence":1.0,"punctuated_word":"work","sentiment":"neutral","sentiment_score":-0.3227165639400482},{"word":"at","start":21.525,"end":21.685,"confidence":1.0,"punctuated_word":"at","sentiment":"neutral","sentiment_score":-0.2851271629333496},{"word":"the","start":21.685,"end":21.765,"confidence":1.0,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.30211949348449707},{"word":"moment","start":21.765,"end":22.164999,"confidence":0.9133301,"punctuated_word":"moment,","sentiment":"neutral","sentiment_score":-0.2819453477859497},{"word":"so","start":22.164999,"end":22.645,"confidence":1.0,"punctuated_word":"so","sentiment":"neutral","sentiment_score":-0.22821807861328125},{"word":"the","start":22.645,"end":22.805,"confidence":0.96533203,"punctuated_word":"the","sentiment":"neutral","sentiment_score":-0.22671306133270264},{"word":"call's","start":22.805,"end":23.125,"confidence":0.7504883,"punctuated_word":"call's","sentiment":"neutral","sentiment_score":-0.23571813106536865},{"word":"probably","start":23.125,"end":23.445,"confidence":1.0,"punctuated_word":"probably","sentiment":"negative","sentiment_score":-0.43301814794540405},{"word":"gonna","start":23.445,"end":23.685,"confidence":0.9790039,"punctuated_word":"gonna","sentiment":"negative","sentiment_score":-0.7543920278549194},{"word":"be","start":23.685,"end":23.845,"confidence":0.9970703,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.781355082988739},{"word":"a","start":23.845,"end":23.925,"confidence":0.9970703,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.8036285638809204},{"word":"waste","start":23.925,"end":24.164999,"confidence":0.99902344,"punctuated_word":"waste","sentiment":"negative","sentiment_score":-0.7318386435508728},{"word":"of","start":24.164999,"end":24.244999,"confidence":0.99902344,"punctuated_word":"of","sentiment":"negative","sentiment_score":-0.7120725512504578},{"word":"time","start":24.244999,"end":24.485,"confidence":1.0,"punctuated_word":"time","sentiment":"negative","sentiment_score":-0.7598289251327515},{"word":"for","start":24.485,"end":24.645,"confidence":0.98095703,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.6770448684692383},{"word":"you","start":24.645,"end":24.805,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.6867753267288208},{"word":"and","start":24.805,"end":24.965,"confidence":0.99902344,"punctuated_word":"and","sentiment":"negative","sentiment_score":-0.6380926966667175},{"word":"i","start":24.965,"end":25.465,"confidence":0.9970703,"punctuated_word":"I.","sentiment":"negative","sentiment_score":-0.5041025876998901},{"word":"okay","start":26.724998,"end":27.224998,"confidence":0.9941406,"punctuated_word":"Okay.","sentiment":"neutral","sentiment_score":-0.010083712637424467},{"word":"cool","start":27.285,"end":27.765,"confidence":1.0,"punctuated_word":"Cool.","sentiment":"neutral","sentiment_score":0.2560901343822479},{"word":"thank","start":27.765,"end":28.005,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5188196301460266},{"word":"you","start":28.005,"end":28.244999,"confidence":1.0,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.3831123113632202},{"word":"bye","start":28.244999,"end":28.744999,"confidence":0.99902344,"punctuated_word":"Bye.","sentiment":"neutral","sentiment_score":0.156369149684906}],"paragraphs":{"transcript":"\nHi. Andrew speaking. Yeah. Is what's this call in regards to? Yeah.\n\nLook. I'm currently out of work at the moment, so the call's probably gonna be a waste of time for you and I. Okay. Cool. Thank you.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.64,"sentiment":"neutral","sentiment_score":0.01590064913034439},{"text":"Andrew speaking.","start":0.64,"end":5.14,"sentiment":"neutral","sentiment_score":0.14683048892766237},{"text":"Yeah.","start":9.76,"end":10.16,"sentiment":"neutral","sentiment_score":0.028392108157277107},{"text":"Is what's this call in regards to?","start":10.16,"end":12.5,"sentiment":"neutral","sentiment_score":-0.0074504232699317595},{"text":"Yeah.","start":20.005,"end":20.324999,"sentiment":"neutral","sentiment_score":-0.044542163610458374}],"sentiment":"neutral","sentiment_score":0.020104884053580463,"num_words":12,"start":0.56,"end":20.324999},{"sentences":[{"text":"Look.","start":20.324999,"end":20.485,"sentiment":"neutral","sentiment_score":-0.09398536384105682},{"text":"I'm currently out of work at the moment, so the call's probably gonna be a waste of time for you and I.","start":20.485,"end":25.465,"sentiment":"negative","sentiment_score":-0.4734173349358819},{"text":"Okay.","start":26.724998,"end":27.224998,"sentiment":"neutral","sentiment_score":-0.010083712637424467},{"text":"Cool.","start":27.285,"end":27.765,"sentiment":"neutral","sentiment_score":0.2560901343822479},{"text":"Thank you.","start":27.765,"end":28.244999,"sentiment":"positive","sentiment_score":0.4509659707546234}],"sentiment":"negative","sentiment_score":-0.3467121618213477,"num_words":27,"start":20.324999,"end":28.244999},{"sentences":[{"text":"Bye.","start":28.244999,"end":28.744999,"sentiment":"neutral","sentiment_score":0.156369149684906}],"sentiment":"neutral","sentiment_score":0.156369149684906,"num_words":1,"start":28.244999,"end":28.744999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. Andrew\n\nChannel 0: Yes. Hi, Andrew. Good morning.\n\nChannel 1: speaking.\n\nChannel 0: This is Mary calling from Vigilance AI. I hope you're doing well.\n\nChannel 1: Yeah. Is what's this call in regards to?\n\nChannel 0: Yeah. We are a cybersecurity company that runs an AI powered MDR platform.\n\nChannel 1: Yeah.\n\nChannel 0: And\n\nChannel 1: Look.\n\nChannel 0: reason\n\nChannel 1: I'm currently\n\nChannel 0: we called\n\nChannel 1: out of work\n\nChannel 0: out\n\nChannel 1: at the moment,\n\nChannel 0: of work at\n\nChannel 1: so\n\nChannel 0: the moment.\n\nChannel 1: the call's\n\nChannel 0: So\n\nChannel 1: probably\n\nChannel 0: Mhmm.\n\nChannel 1: gonna be a waste of time for you and I.\n\nChannel 0: I see.\n\nChannel 1: Okay.\n\nChannel 0: Okay then.\n\nChannel 1: Cool.\n\nChannel 0: I'll\n\nChannel 1: Thank\n\nChannel 0: make\n\nChannel 1: you.\n\nChannel 0: a\n\nChannel 1: Bye.\n\nChannel 0: note. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.64,"sentiment":"neutral","sentiment_score":0.01590064913034439},{"text":"Andrew","start":0.64,"end":1.14,"sentiment":"neutral","sentiment_score":0.01539803482592106}],"sentiment":"neutral","sentiment_score":0.015649341978132725,"channel":1,"num_words":2,"start":0.56,"end":1.14},{"sentences":[{"text":"Yes.","start":2.0,"end":2.48,"sentiment":"neutral","sentiment_score":0.057324204593896866},{"text":"Hi, Andrew.","start":2.48,"end":3.3,"sentiment":"neutral","sentiment_score":0.22136619687080383},{"text":"Good morning.","start":3.36,"end":4.26,"sentiment":"positive","sentiment_score":0.46916672587394714}],"sentiment":"neutral","sentiment_score":0.28767801001667975,"channel":0,"num_words":5,"start":2.0,"end":4.26},{"sentences":[{"text":"speaking.","start":4.64,"end":5.14,"sentiment":"neutral","sentiment_score":0.2782629430294037}],"sentiment":"neutral","sentiment_score":0.2782629430294037,"channel":1,"num_words":1,"start":4.64,"end":5.14},{"sentences":[{"text":"This is Mary calling from Vigilance AI.","start":4.88,"end":7.9199996,"sentiment":"neutral","sentiment_score":0.3048233964613506},{"text":"I hope you're doing well.","start":7.9199996,"end":9.22,"sentiment":"positive","sentiment_score":0.5021124482154846}],"sentiment":"positive","sentiment_score":0.3870271680255731,"channel":0,"num_words":12,"start":4.88,"end":9.22},{"sentences":[{"text":"Yeah.","start":9.76,"end":10.16,"sentiment":"neutral","sentiment_score":0.028392108157277107},{"text":"Is what's this call in regards to?","start":10.16,"end":12.5,"sentiment":"neutral","sentiment_score":-0.0074504232699317595}],"sentiment":"neutral","sentiment_score":-0.002970106841530651,"channel":1,"num_words":8,"start":9.76,"end":12.5},{"sentences":[{"text":"Yeah.","start":12.665,"end":13.165,"sentiment":"neutral","sentiment_score":-0.02163088321685791},{"text":"We are a cybersecurity company that runs an AI powered MDR platform.","start":13.465,"end":19.005001,"sentiment":"neutral","sentiment_score":-0.015820744757850964}],"sentiment":"neutral","sentiment_score":-0.016267678485466883,"channel":0,"num_words":13,"start":12.665,"end":19.005001},{"sentences":[{"text":"Yeah.","start":20.005,"end":20.324999,"sentiment":"neutral","sentiment_score":-0.044542163610458374}],"sentiment":"neutral","sentiment_score":-0.044542163610458374,"channel":1,"num_words":1,"start":20.005,"end":20.324999},{"sentences":[{"text":"And","start":20.105,"end":20.345001,"sentiment":"neutral","sentiment_score":-0.060364678502082825}],"sentiment":"neutral","sentiment_score":-0.060364678502082825,"channel":0,"num_words":1,"start":20.105,"end":20.345001},{"sentences":[{"text":"Look.","start":20.324999,"end":20.485,"sentiment":"neutral","sentiment_score":-0.09398536384105682}],"sentiment":"neutral","sentiment_score":-0.09398536384105682,"channel":1,"num_words":1,"start":20.324999,"end":20.485},{"sentences":[{"text":"reason","start":20.345001,"end":20.744999,"sentiment":"neutral","sentiment_score":-0.18635860085487368}],"sentiment":"neutral","sentiment_score":-0.18635860085487368,"channel":0,"num_words":1,"start":20.345001,"end":20.744999},{"sentences":[{"text":"I'm currently","start":20.485,"end":20.965,"sentiment":"neutral","sentiment_score":-0.2585248351097107}],"sentiment":"neutral","sentiment_score":-0.2585248351097107,"channel":1,"num_words":2,"start":20.485,"end":20.965},{"sentences":[{"text":"we called","start":20.744999,"end":21.145,"sentiment":"negative","sentiment_score":-0.3355616331100464}],"sentiment":"negative","sentiment_score":-0.3355616331100464,"channel":0,"num_words":2,"start":20.744999,"end":21.145},{"sentences":[{"text":"out of work","start":20.965,"end":21.525,"sentiment":"neutral","sentiment_score":-0.2853803336620331}],"sentiment":"neutral","sentiment_score":-0.2853803336620331,"channel":1,"num_words":3,"start":20.965,"end":21.525},{"sentences":[{"text":"out","start":21.465,"end":21.785,"sentiment":"neutral","sentiment_score":-0.2306209951639175}],"sentiment":"neutral","sentiment_score":-0.2306209951639175,"channel":0,"num_words":1,"start":21.465,"end":21.785},{"sentences":[{"text":"at the moment,","start":21.525,"end":22.164999,"sentiment":"neutral","sentiment_score":-0.28973066806793213}],"sentiment":"neutral","sentiment_score":-0.28973066806793213,"channel":1,"num_words":3,"start":21.525,"end":22.164999},{"sentences":[{"text":"of work at","start":21.785,"end":22.265,"sentiment":"neutral","sentiment_score":-0.2142700453599294}],"sentiment":"neutral","sentiment_score":-0.2142700453599294,"channel":0,"num_words":3,"start":21.785,"end":22.265},{"sentences":[{"text":"so","start":22.164999,"end":22.645,"sentiment":"neutral","sentiment_score":-0.22821807861328125}],"sentiment":"neutral","sentiment_score":-0.22821807861328125,"channel":1,"num_words":1,"start":22.164999,"end":22.645},{"sentences":[{"text":"the moment.","start":22.265,"end":22.825,"sentiment":"neutral","sentiment_score":-0.2405426800251007}],"sentiment":"neutral","sentiment_score":-0.2405426800251007,"channel":0,"num_words":2,"start":22.265,"end":22.825},{"sentences":[{"text":"the call's","start":22.645,"end":23.125,"sentiment":"neutral","sentiment_score":-0.23121559619903564}],"sentiment":"neutral","sentiment_score":-0.23121559619903564,"channel":1,"num_words":2,"start":22.645,"end":23.125},{"sentences":[{"text":"So","start":22.825,"end":23.145,"sentiment":"neutral","sentiment_score":-0.2824910581111908}],"sentiment":"neutral","sentiment_score":-0.2824910581111908,"channel":0,"num_words":1,"start":22.825,"end":23.145},{"sentences":[{"text":"probably","start":23.125,"end":23.445,"sentiment":"negative","sentiment_score":-0.43301814794540405}],"sentiment":"negative","sentiment_score":-0.43301814794540405,"channel":1,"num_words":1,"start":23.125,"end":23.445},{"sentences":[{"text":"Mhmm.","start":23.225,"end":23.725,"sentiment":"negative","sentiment_score":-0.4153611660003662}],"sentiment":"negative","sentiment_score":-0.4153611660003662,"channel":0,"num_words":1,"start":23.225,"end":23.725},{"sentences":[{"text":"gonna be a waste of time for you and I.","start":23.445,"end":25.465,"sentiment":"negative","sentiment_score":-0.7049131274223328}],"sentiment":"negative","sentiment_score":-0.7049131274223328,"channel":1,"num_words":10,"start":23.445,"end":25.465},{"sentences":[{"text":"I see.","start":25.812876,"end":26.632875,"sentiment":"neutral","sentiment_score":-0.14650433510541916}],"sentiment":"neutral","sentiment_score":-0.14650433510541916,"channel":0,"num_words":2,"start":25.812876,"end":26.632875},{"sentences":[{"text":"Okay.","start":26.724998,"end":27.224998,"sentiment":"neutral","sentiment_score":-0.010083712637424467}],"sentiment":"neutral","sentiment_score":-0.010083712637424467,"channel":1,"num_words":1,"start":26.724998,"end":27.224998},{"sentences":[{"text":"Okay then.","start":26.772877,"end":27.592876,"sentiment":"neutral","sentiment_score":0.06620029732584953}],"sentiment":"neutral","sentiment_score":0.06620029732584953,"channel":0,"num_words":2,"start":26.772877,"end":27.592876},{"sentences":[{"text":"Cool.","start":27.285,"end":27.765,"sentiment":"neutral","sentiment_score":0.2560901343822479}],"sentiment":"neutral","sentiment_score":0.2560901343822479,"channel":1,"num_words":1,"start":27.285,"end":27.765},{"sentences":[{"text":"I'll","start":27.652876,"end":27.972876,"sentiment":"neutral","sentiment_score":0.3175860643386841}],"sentiment":"neutral","sentiment_score":0.3175860643386841,"channel":0,"num_words":1,"start":27.652876,"end":27.972876},{"sentences":[{"text":"Thank","start":27.765,"end":28.005,"sentiment":"positive","sentiment_score":0.5188196301460266}],"sentiment":"positive","sentiment_score":0.5188196301460266,"channel":1,"num_words":1,"start":27.765,"end":28.005},{"sentences":[{"text":"make","start":27.972876,"end":28.132875,"sentiment":"positive","sentiment_score":0.5291823148727417}],"sentiment":"positive","sentiment_score":0.5291823148727417,"channel":0,"num_words":1,"start":27.972876,"end":28.132875},{"sentences":[{"text":"you.","start":28.005,"end":28.244999,"sentiment":"positive","sentiment_score":0.3831123113632202}],"sentiment":"positive","sentiment_score":0.3831123113632202,"channel":1,"num_words":1,"start":28.005,"end":28.244999},{"sentences":[{"text":"a","start":28.132875,"end":28.292875,"sentiment":"neutral","sentiment_score":0.21485692262649536}],"sentiment":"neutral","sentiment_score":0.21485692262649536,"channel":0,"num_words":1,"start":28.132875,"end":28.292875},{"sentences":[{"text":"Bye.","start":28.244999,"end":28.744999,"sentiment":"neutral","sentiment_score":0.156369149684906}],"sentiment":"neutral","sentiment_score":0.156369149684906,"channel":1,"num_words":1,"start":28.244999,"end":28.744999},{"sentences":[{"text":"note.","start":28.292875,"end":28.532875,"sentiment":"neutral","sentiment_score":0.10496796667575836},{"text":"Thank you.","start":28.532875,"end":29.272877,"sentiment":"neutral","sentiment_score":0.2227746769785881}],"sentiment":"neutral","sentiment_score":0.18350577354431152,"channel":0,"num_words":3,"start":28.292875,"end":29.272877}]},"summary":{"result":"success","short":"Mary fromGenerationance AI calls Andrew, explaining that their AI-powered MDR platform runs an AI-powered MDR platform and is being used at work. She warns that the call is a waste of time and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi. Andrew Yes. Hi, Andrew.","start_word":0,"end_word":4,"sentiment":"neutral","sentiment_score":0.11636805534362792},{"text":"Good morning.","start_word":5,"end_word":6,"sentiment":"positive","sentiment_score":0.4482674598693848},{"text":"speaking. This is Mary calling from Vigilance AI.","start_word":7,"end_word":14,"sentiment":"neutral","sentiment_score":0.30201417207717896},{"text":"I hope you're doing well.","start_word":15,"end_word":19,"sentiment":"positive","sentiment_score":0.49210286140441895},{"text":"Yeah. Is what's this call in regards to? Yeah. We are a cybersecurity company that runs an AI powered MDR platform. Yeah. And Look. reason I'm currently we called out of work out at the moment, of work at so the moment. the call's So probably Mhmm.","start_word":20,"end_word":66,"sentiment":"neutral","sentiment_score":-0.1436135321855545},{"text":"gonna be a waste of time for you and I.","start_word":67,"end_word":76,"sentiment":"negative","sentiment_score":-0.7008656859397888},{"text":"I see. Okay. Okay then. Cool.","start_word":77,"end_word":82,"sentiment":"neutral","sentiment_score":0.0240747332572937},{"text":"I'll Thank make you.","start_word":83,"end_word":86,"sentiment":"positive","sentiment_score":0.3952835500240326},{"text":"a Bye. note. Thank you.","start_word":87,"end_word":91,"sentiment":"neutral","sentiment_score":0.18920688331127167}],"average":{"sentiment":"neutral","sentiment_score":-0.027916921986092767}}}}