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Oh my god. Were you sitting on that?\n\nChannel 0: This next to my phone.\n\nChannel 1: Oh, that was very quick. I am just ringing to let you know that you are the proud winner of a raffle prize. Should you wish to come down and select something?\n\nChannel 0: No. Has it been drawn today?\n\nChannel 1: Yes. I've just done it.\n\nChannel 0: This is the Mother's Day one.\n\nChannel 1: Yes.\n\nChannel 0: What other one?\n\nChannel 1: Well, do you come down and choose something?\n\nChannel 0: Oh, I see what you mean. Okay.\n\nChannel 1: Yeah.\n\nChannel 0: That's lovely. Thank you. I shall.\n\nChannel 1: You're you're welcome. See you soon. You're welcome.\n\nChannel 0: Bye.\n\nChannel 1: Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.4399999,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.004652549047023058}],"sentiment":"neutral","sentiment_score":0.004652549047023058,"channel":0,"num_words":1,"start":1.4399999,"end":1.9399999},{"sentences":[{"text":"Hello?","start":2.6399999,"end":3.12,"sentiment":"neutral","sentiment_score":0.0034064119681715965},{"text":"Oh my god.","start":3.12,"end":3.6,"sentiment":"neutral","sentiment_score":-0.051524173468351364},{"text":"Were you sitting on that?","start":3.6,"end":4.74,"sentiment":"neutral","sentiment_score":-0.029987742006778718}],"sentiment":"neutral","sentiment_score":-0.03345609094119734,"channel":1,"num_words":9,"start":2.6399999,"end":4.74},{"sentences":[{"text":"This next to my 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today?","start":17.095,"end":18.395,"sentiment":"neutral","sentiment_score":-0.03225415870547295}],"sentiment":"neutral","sentiment_score":-0.03937972771624724,"channel":0,"num_words":6,"start":16.935,"end":18.395},{"sentences":[{"text":"Yes.","start":19.015,"end":19.335001,"sentiment":"neutral","sentiment_score":0.07484853267669678},{"text":"I've just done it.","start":19.335001,"end":20.395,"sentiment":"neutral","sentiment_score":0.17414546757936478}],"sentiment":"neutral","sentiment_score":0.15428608059883117,"channel":1,"num_words":5,"start":19.015,"end":20.395},{"sentences":[{"text":"This is the Mother's Day 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something?","start":25.340939,"end":27.120937,"sentiment":"neutral","sentiment_score":-0.0000460383016616106}],"sentiment":"neutral","sentiment_score":-0.0000460383016616106,"channel":1,"num_words":8,"start":25.340939,"end":27.120937},{"sentences":[{"text":"Oh, I see what you mean.","start":27.710875,"end":28.990875,"sentiment":"neutral","sentiment_score":0.02250581793487072},{"text":"Okay.","start":28.990875,"end":29.390875,"sentiment":"neutral","sentiment_score":0.1472776234149933}],"sentiment":"neutral","sentiment_score":0.04033036157488823,"channel":0,"num_words":7,"start":27.710875,"end":29.390875},{"sentences":[{"text":"Yeah.","start":29.260937,"end":29.760937,"sentiment":"neutral","sentiment_score":0.31921905279159546}],"sentiment":"neutral","sentiment_score":0.31921905279159546,"channel":1,"num_words":1,"start":29.260937,"end":29.760937},{"sentences":[{"text":"That's lovely.","start":29.390875,"end":30.110874,"sentiment":"positive","sentiment_score":0.7040590047836304},{"text":"Thank you.","start":30.110874,"end":30.590874,"sentiment":"positive","sentiment_score":0.7301343977451324},{"text":"I shall.","start":30.590874,"end":31.170876,"sentiment":"positive","sentiment_score":0.42772625386714935}],"sentiment":"positive","sentiment_score":0.620639885465304,"channel":0,"num_words":6,"start":29.390875,"end":31.170876},{"sentences":[{"text":"You're you're welcome.","start":30.860937,"end":31.820938,"sentiment":"positive","sentiment_score":0.49713103969891864},{"text":"See you soon.","start":31.820938,"end":32.54094,"sentiment":"positive","sentiment_score":0.4153713087240855},{"text":"You're welcome.","start":32.54094,"end":33.200935,"sentiment":"positive","sentiment_score":0.37868553400039673}],"sentiment":"positive","sentiment_score":0.43685976415872574,"channel":1,"num_words":8,"start":30.860937,"end":33.200935},{"sentences":[{"text":"Bye.","start":32.830875,"end":33.330875,"sentiment":"neutral","sentiment_score":0.20204362273216248}],"sentiment":"neutral","sentiment_score":0.20204362273216248,"channel":0,"num_words":1,"start":32.830875,"end":33.330875},{"sentences":[{"text":"Bye.","start":33.580936,"end":34.080936,"sentiment":"neutral","sentiment_score":0.10595345497131348}],"sentiment":"neutral","sentiment_score":0.10595345497131348,"channel":1,"num_words":1,"start":33.580936,"end":34.080936}]},"summary":{"result":"success","short":"A caller is congratulating someone on the phone and tells them they are the proud winner of a certificate. The caller asks if the person has chose any other prize and the person responds with surprise and confusion. The caller reassures them they will come down and choose the prize."},"intents":{"segments":[{"text":"I am just ringing to let you know that you are the proud winner of a raffle prize. Should you wish to come down and select something? No.","start_word":20,"end_word":47,"intents":[{"intent":"Inform about raffle prize winner","confidence_score":0.010037078}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Oh my god. Were you sitting on that? This next to my phone.","start_word":0,"end_word":14,"sentiment":"neutral","sentiment_score":-0.011125068180263042},{"text":"Oh, that was very quick. I am just ringing to let you know that you are the proud winner of a raffle prize.","start_word":15,"end_word":37,"sentiment":"positive","sentiment_score":0.4822130501270294},{"text":"Should you wish to come down and select something? No. Has it been drawn today? Yes. I've just done it. This is the Mother's Day one. Yes. What other one? Well, do you come down and choose something? Oh, I see what you mean. Okay. Yeah.","start_word":38,"end_word":83,"sentiment":"neutral","sentiment_score":0.07815076410770416},{"text":"That's lovely. Thank you. I shall. You're you're welcome. See you soon. You're welcome.","start_word":84,"end_word":97,"sentiment":"positive","sentiment_score":0.5161093473434448},{"text":"Bye. Bye.","start_word":98,"end_word":99,"sentiment":"neutral","sentiment_score":0.1714194267988205}],"average":{"sentiment":"neutral","sentiment_score":0.23129581760715795}}}}