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SWM Consulting is where I'm calling from. And just in regards to a flood assessment quote we sent for 4 Marlborough Street. Okay. Can you hear me now? Yeah. Yep. Yeah. Okay. Okay. Yeah. Yeah. Yeah. Yep. Yeah. So I guess we have to build a high so we go through the data that's available, and then we get the flows from Melbourne Water, but then we have to build a hydraulic model for the area. So that's the main cost. And then also yeah. Yes. To show where the flooding is, the site, and then to run it with your proposed design as well. So we build the model and run it through a few scenarios. And then we've also the another big cost is the reporting and mapping of the full project as well. Pardon me. Sorry. I think yeah. Sorry. Could you repeat that? No. We're not. So it's it's just for, yeah, assessing what the site is currently and then what the site would look like with the well, yeah, with the new drawing. Typically, with Melbourne Water, yes. They do ask for, yeah, the impact assessment. Yep. Yeah. If you don't mind me asking, you said it's quite high. Did you get quotes from other consultants? Not in Colorado. Yeah. Okay. Yep. Yeah. Okay. No. Good to know. Because, no, we this is we do a lot of these, and that's that 10 is usually about what we charge for them. So yeah. No. Good to know. There's other people that are charging as well. Yeah. Yep. Yep. Yeah. No. I understand that. Yeah. Yep. Well, yeah, if you let us know after you've spoken to council, we're yeah. Awesome. Thank you. 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Hi. Is that Abby? Hey, Abby. This is Maddie calling from SWM Consulting.\n\nHow are you? S SWM Consulting. We sent a free proposal for flood assessment for for Marlborough Street. Oh, all good. SWM Consulting is where I'm calling from.\n\nAnd just in regards to a flood assessment quote we sent for 4 Marlborough Street. Okay. Can you hear me now? Yeah. Yep.\n\nYeah. Okay. Okay. Yeah. Yeah.\n\nYeah. Yep. Yeah. So I guess we have to build a high so we go through the data that's available, and then we get the flows from Melbourne Water, but then we have to build a hydraulic model for the area. So that's the main cost.\n\nAnd then also yeah. Yes. To show where the flooding is, the site, and then to run it with your proposed design as well. So we build the model and run it through a few scenarios. And then we've also the another big cost is the reporting and mapping of the full project as well.\n\nPardon me. Sorry. I think yeah. Sorry. Could you repeat that?\n\nNo. We're not. So it's it's just for, yeah, assessing what the site is currently and then what the site would look like with the well, yeah, with the new drawing. Typically, with Melbourne Water, yes. They do ask for, yeah, the impact assessment.\n\nYep. Yeah. If you don't mind me asking, you said it's quite high. Did you get quotes from other consultants? Not in Colorado.\n\nYeah. Okay. Yep. Yeah. Okay.\n\nNo. Good to know. Because, no, we this is we do a lot of these, and that's that 10 is usually about what we charge for them. So yeah. No.\n\nGood to know. There's other people that are charging as well. Yeah. Yep. Yep.\n\nYeah. No. I understand that. Yeah. Yep.\n\nWell, yeah, if you let us know after you've spoken to council, we're yeah. Awesome. Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.4399999,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.02545222081243992},{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.04987198859453201},{"text":"Is that Abby?","start":2.6399999,"end":3.54,"sentiment":"neutral","sentiment_score":0.07142014304796855},{"text":"Hey, Abby.","start":5.68,"end":6.16,"sentiment":"neutral","sentiment_score":0.20257265120744705},{"text":"This is Maddie calling from SWM Consulting.","start":6.16,"end":8.4,"sentiment":"neutral","sentiment_score":0.2081350258418492}],"sentiment":"neutral","sentiment_score":0.15369108013276542,"num_words":14,"start":1.4399999,"end":8.4},{"sentences":[{"text":"How are you?","start":8.4,"end":9.22,"sentiment":"neutral","sentiment_score":0.27907220522562665},{"text":"S SWM Consulting.","start":12.8949995,"end":14.014999,"sentiment":"neutral","sentiment_score":0.02985784038901329},{"text":"We sent a free proposal for 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Yes. It is. Are you ready to confirm? Sorry. What can you just say that again? You were just breaking up. Say that again. Yep. Oh, yep. Yep. We don't know yet because we waited for our accountant to let us know exactly whether we need a flood assessment. Okay? Because it's only 1% of the the total area. So we sort of full blown flood assessment. Because your your quote was quite expensive. But I mean, when I say expensive, there was a lot in your scope. Like, I think it was ranging from scope one or scope two. Is that right? Yeah. And it was, like, raising to $10,000 and above. Right? Yeah. So can I ask what like, what do why is it so high in the company? What are you gonna do? And then, like, what what what do they do with this? Hydraulic bottles. Mhmm. So are you guys actually doing the the the putting design to it as well? Yes. Are you doing are you actually doing are you do is this quote, are you including engineering drawings? Okay. Okay. Yeah. From from your experience, even if it's 1%, do you think this would be required? Okay. Okay. Well, yeah, I'll come back to you guys if we do need it. Okay. Yeah. Alright. Yeah. We got a quote from other consultants as well, but they were not like. It was it was more on the line, like a thousand $257 for a fine assessment. Yeah. Yeah. Yeah. Because at the end of the day, all we're doing is we're putting a flat. For the client, this is this is not something it's not a it's not a big project. It's a small project. And to spend that sort of money, not sure if the client's gonna agree to go ahead. You know? That's all. Yeah. Yeah. Alright. Yep. No worries. Thank you. 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Yes. It is. Are you ready to confirm? Sorry.\n\nWhat can you just say that again? You were just breaking up. Say that again. Yep. Oh, yep.\n\nYep. We don't know yet because we waited for our accountant to let us know exactly whether we need a flood assessment. Okay? Because it's only 1% of the the total area. So we sort of full blown flood assessment.\n\nBecause your your quote was quite expensive. But I mean, when I say expensive, there was a lot in your scope. Like, I think it was ranging from scope one or scope two. Is that right? Yeah.\n\nAnd it was, like, raising to $10,000 and above. Right? Yeah. So can I ask what like, what do why is it so high in the company? What are you gonna do?\n\nAnd then, like, what what what do they do with this? Hydraulic bottles. Mhmm. So are you guys actually doing the the the putting design to it as well? Yes.\n\nAre you doing are you actually doing are you do is this quote, are you including engineering drawings? Okay. Okay. Yeah. From from your experience, even if it's 1%, do you think this would be required?\n\nOkay. Okay. Well, yeah, I'll come back to you guys if we do need it. Okay. Yeah.\n\nAlright. Yeah. We got a quote from other consultants as well, but they were not like. It was it was more on the line, like a thousand $257 for a fine assessment. Yeah.\n\nYeah. Yeah. Because at the end of the day, all we're doing is we're putting a flat. For the client, this is this is not something it's not a it's not a big project. It's a small project.\n\nAnd to spend that sort of money, not sure if the client's gonna agree to go ahead. You know? That's all. Yeah. Yeah.\n\nAlright. Yep. No worries. Thank you. Goodbye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":1.06,"sentiment":"neutral","sentiment_score":0.018357574939727783},{"text":"Yes.","start":4.0,"end":4.24,"sentiment":"neutral","sentiment_score":0.18281060457229617},{"text":"It is.","start":4.24,"end":4.98,"sentiment":"neutral","sentiment_score":0.17010615020990372},{"text":"Are you ready to confirm?","start":10.08,"end":11.389999,"sentiment":"neutral","sentiment_score":0.16876724660396575},{"text":"Sorry.","start":20.055,"end":20.555,"sentiment":"neutral","sentiment_score":-0.21947899460792544}],"sentiment":"neutral","sentiment_score":0.11657377183437348,"num_words":10,"start":0.56,"end":20.555},{"sentences":[{"text":"What can you just say that again?","start":20.855,"end":22.855,"sentiment":"neutral","sentiment_score":-0.2556122605289732},{"text":"You were just breaking up.","start":22.855,"end":23.814999,"sentiment":"negative","sentiment_score":-0.4117239832878113},{"text":"Say that 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area.","start":46.225002,"end":49.765,"sentiment":"neutral","sentiment_score":-0.020666603619853657},{"text":"So we sort of full blown flood assessment.","start":50.465,"end":53.205,"sentiment":"neutral","sentiment_score":-0.012832432519644499}],"sentiment":"neutral","sentiment_score":-0.04207121669314802,"num_words":40,"start":35.65,"end":53.205},{"sentences":[{"text":"Because your your quote was quite expensive.","start":54.4,"end":56.58,"sentiment":"neutral","sentiment_score":-0.31445772307259695},{"text":"But I mean, when I say expensive, there was a lot in your scope.","start":58.480003,"end":61.620003,"sentiment":"neutral","sentiment_score":-0.16683866030403546},{"text":"Like, I think it was ranging from scope one or scope two.","start":62.4,"end":65.92,"sentiment":"neutral","sentiment_score":-0.09254217085738976},{"text":"Is that right?","start":65.92,"end":66.740005,"sentiment":"neutral","sentiment_score":-0.04739389196038246},{"text":"Yeah.","start":68.685005,"end":68.845,"sentiment":"neutral","sentiment_score":-0.03437483310699463}],"sentiment":"neutral","sentiment_score":-0.15740561797409444,"num_words":37,"start":54.4,"end":68.845},{"sentences":[{"text":"And it was, like, raising to $10,000 and above.","start":68.845,"end":71.565,"sentiment":"neutral","sentiment_score":-0.059343834304147296},{"text":"Right?","start":71.565,"end":72.065,"sentiment":"neutral","sentiment_score":-0.03511418029665947},{"text":"Yeah.","start":74.365005,"end":74.685005,"sentiment":"neutral","sentiment_score":-0.03743434324860573},{"text":"So can I ask what like, what do why is it so high in the company?","start":74.685005,"end":80.765,"sentiment":"neutral","sentiment_score":-0.12386365723796189},{"text":"What are you gonna do?","start":80.765,"end":81.725,"sentiment":"neutral","sentiment_score":-0.11860277503728867}],"sentiment":"neutral","sentiment_score":-0.09942110697738826,"num_words":32,"start":68.845,"end":81.725},{"sentences":[{"text":"And then, like, what what what do they do with this?","start":81.725,"end":88.28,"sentiment":"neutral","sentiment_score":-0.07398874346505512},{"text":"Hydraulic bottles.","start":98.115,"end":99.175,"sentiment":"neutral","sentiment_score":-0.00218187621794641},{"text":"Mhmm.","start":108.72,"end":109.22,"sentiment":"neutral","sentiment_score":0.0054190075024962425},{"text":"So are you guys actually doing the the the putting design to it as well?","start":117.92,"end":122.979996,"sentiment":"neutral","sentiment_score":0.03722980668147405},{"text":"Yes.","start":123.515,"end":124.015,"sentiment":"neutral","sentiment_score":0.027545280754566193}],"sentiment":"neutral","sentiment_score":-0.007560951402410865,"num_words":30,"start":81.725,"end":124.015},{"sentences":[{"text":"Are you doing are you actually doing are you do is this quote, are you including engineering drawings?","start":125.675,"end":130.495,"sentiment":"neutral","sentiment_score":0.001271031072570218},{"text":"Okay.","start":131.275,"end":131.775,"sentiment":"neutral","sentiment_score":-0.01511683128774166},{"text":"Okay.","start":139.2,"end":139.7,"sentiment":"neutral","sentiment_score":-0.0011636056005954742},{"text":"Yeah.","start":140.95999,"end":141.2,"sentiment":"neutral","sentiment_score":0.004570401273667812},{"text":"From from your experience, even if it's 1%, do you think this would be required?","start":141.2,"end":146.02,"sentiment":"neutral","sentiment_score":-0.006531621950368087}],"sentiment":"neutral","sentiment_score":-0.0024112723767757416,"num_words":36,"start":125.675,"end":146.02},{"sentences":[{"text":"Okay.","start":149.6,"end":150.1,"sentiment":"neutral","sentiment_score":0.04424143582582474},{"text":"Okay.","start":152.64,"end":153.14,"sentiment":"neutral","sentiment_score":0.04279541969299317},{"text":"Well, yeah, I'll come back to you guys if we do need it.","start":153.335,"end":156.155,"sentiment":"neutral","sentiment_score":0.05091410846664356},{"text":"Okay.","start":156.85501,"end":157.335,"sentiment":"neutral","sentiment_score":0.04094776883721352},{"text":"Yeah.","start":157.335,"end":157.735,"sentiment":"neutral","sentiment_score":0.032438069581985474}],"sentiment":"neutral","sentiment_score":0.04837094729437547,"num_words":17,"start":149.6,"end":157.735},{"sentences":[{"text":"Alright.","start":157.735,"end":158.235,"sentiment":"neutral","sentiment_score":0.04446598142385483},{"text":"Yeah.","start":164.615,"end":164.77501,"sentiment":"neutral","sentiment_score":-0.02626691572368145},{"text":"We got a quote from other consultants as well, but they were not like.","start":164.77501,"end":170.59,"sentiment":"neutral","sentiment_score":-0.044939616162862094},{"text":"It was it was more on the line, like a thousand $257 for a fine 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project.","start":199.64,"end":200.94,"sentiment":"neutral","sentiment_score":-0.06712876819074154}],"sentiment":"neutral","sentiment_score":-0.07832148386851738,"num_words":38,"start":186.99501,"end":200.94},{"sentences":[{"text":"And to spend that sort of money, not sure if the client's gonna agree to go ahead.","start":201.95999,"end":207.08,"sentiment":"neutral","sentiment_score":-0.09257112837889615},{"text":"You know?","start":207.08,"end":207.39894,"sentiment":"neutral","sentiment_score":-0.031762152910232544},{"text":"That's all.","start":207.55894,"end":208.37894,"sentiment":"neutral","sentiment_score":-0.03634571097791195},{"text":"Yeah.","start":209.15894,"end":209.47894,"sentiment":"neutral","sentiment_score":-0.02354026772081852},{"text":"Yeah.","start":209.47894,"end":209.97894,"sentiment":"neutral","sentiment_score":0.030559729784727097}],"sentiment":"neutral","sentiment_score":-0.07403936731102674,"num_words":23,"start":201.95999,"end":209.97894},{"sentences":[{"text":"Alright.","start":210.51894,"end":211.01894,"sentiment":"neutral","sentiment_score":0.03231791406869888},{"text":"Yep.","start":214.67894,"end":214.91895,"sentiment":"neutral","sentiment_score":0.09205737709999084},{"text":"No worries.","start":214.91895,"end":215.31894,"sentiment":"neutral","sentiment_score":0.20952697843313217},{"text":"Thank you.","start":215.31894,"end":216.05894,"sentiment":"positive","sentiment_score":0.40311260521411896},{"text":"Goodbye.","start":217.07893,"end":217.57893,"sentiment":"neutral","sentiment_score":-0.06753267347812653}],"sentiment":"neutral","sentiment_score":0.1831602549978665,"num_words":7,"start":210.51894,"end":217.57893}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Hello? Hi. Is that Abby?\n\nChannel 1: Yes. It is.\n\nChannel 0: Hey, Abby. This is Maddie calling from SWM Consulting. How are you?\n\nChannel 1: Are you ready to confirm?\n\nChannel 0: S SWM Consulting. We sent a free proposal for flood assessment for for Marlborough Street.\n\nChannel 1: Sorry. What can you just say that again? You were just breaking up. Say that again.\n\nChannel 0: Oh, all good. SWM Consulting is where I'm calling from. And just in regards to a flood assessment quote we sent for 4 Marlborough Street.\n\nChannel 1: Yep. Oh, yep. Yep. We don't know yet because we waited for our accountant to let us know exactly whether we need a flood assessment.\n\nChannel 0: Okay.\n\nChannel 1: Okay? Because it's only 1% of the the total area.\n\nChannel 0: Can you hear me now? Yeah.\n\nChannel 1: So we\n\nChannel 0: Yep.\n\nChannel 1: sort of full blown flood assessment.\n\nChannel 0: Yeah.\n\nChannel 1: Because\n\nChannel 0: Okay.\n\nChannel 1: your your quote was quite expensive.\n\nChannel 0: Okay.\n\nChannel 1: But I mean, when I say expensive, there was a lot in your scope. Like, I think it was ranging from scope one or scope two. Is that right?\n\nChannel 0: Yeah. Yeah.\n\nChannel 1: Yeah. And it was, like, raising to $10,000 and above. Right?\n\nChannel 0: Yeah. Yep.\n\nChannel 1: Yeah. So can I ask what like, what do why is it so high in the company? What are you gonna do? And then, like, what what what do they do with\n\nChannel 0: Yeah. So I guess we have to build a high\n\nChannel 1: this?\n\nChannel 0: so we go through the data that's available, and then we get the flows from Melbourne Water, but then we have to build a hydraulic model for the area. So that's the main cost.\n\nChannel 1: Hydraulic\n\nChannel 0: And then also\n\nChannel 1: bottles.\n\nChannel 0: yeah. Yes. To show where the flooding is, the site, and then to run it with your proposed design as well. So we build the model and run it through a\n\nChannel 1: Mhmm.\n\nChannel 0: few scenarios. And then we've also the another big cost is the reporting and mapping of the full project as well.\n\nChannel 1: So are you guys actually doing the the the putting design to it as well? Yes.\n\nChannel 0: Pardon me. Sorry. I think yeah. Sorry.\n\nChannel 1: Are you\n\nChannel 0: Could\n\nChannel 1: doing\n\nChannel 0: you repeat\n\nChannel 1: are you actually doing are you do is\n\nChannel 0: that?\n\nChannel 1: this quote, are you including engineering drawings? Okay.\n\nChannel 0: No. We're not. So it's it's just for, yeah, assessing what the site is currently and then what the site would look like with the\n\nChannel 1: Okay.\n\nChannel 0: well, yeah, with the\n\nChannel 1: Yeah.\n\nChannel 0: new\n\nChannel 1: From\n\nChannel 0: drawing.\n\nChannel 1: from your experience, even if it's 1%, do you think this would be required?\n\nChannel 0: Typically, with Melbourne Water, yes.\n\nChannel 1: Okay.\n\nChannel 0: They do ask for, yeah, the impact assessment.\n\nChannel 1: Okay. Well, yeah, I'll come back to you guys if we do need it.\n\nChannel 0: Yep.\n\nChannel 1: Okay. Yeah. Alright.\n\nChannel 0: Yeah. If you don't mind me asking, you said it's quite high. Did you get quotes from other consultants?\n\nChannel 1: Yeah. We got a quote from other consultants as well, but they were not like.\n\nChannel 0: Not in Colorado.\n\nChannel 1: It was it was\n\nChannel 0: Yeah.\n\nChannel 1: more\n\nChannel 0: Okay.\n\nChannel 1: on the line, like a thousand $257\n\nChannel 0: Yep.\n\nChannel 1: for a fine assessment. Yeah.\n\nChannel 0: Yeah. Okay. No. Good to know. Because, no, we this is we do a lot of these, and that's that 10 is usually about what we charge for them.\n\nChannel 1: Yeah.\n\nChannel 0: So yeah. No. Good to know. There's other people\n\nChannel 1: Yeah.\n\nChannel 0: that are charging\n\nChannel 1: Because\n\nChannel 0: as well.\n\nChannel 1: at the end of the day, all we're doing is we're putting a flat.\n\nChannel 0: Yeah.\n\nChannel 1: For\n\nChannel 0: Yep.\n\nChannel 1: the client, this is this is not something it's not a it's not a big project. It's a small\n\nChannel 0: Yep.\n\nChannel 1: project. And to spend that sort of money, not sure if the client's gonna agree to go ahead. You know? That's all.\n\nChannel 0: Yeah. No. I understand that.\n\nChannel 1: Yeah.\n\nChannel 0: Yeah.\n\nChannel 1: Yeah.\n\nChannel 0: Yep. Well, yeah, if\n\nChannel 1: Alright.\n\nChannel 0: you let us know after you've spoken to council, we're yeah.\n\nChannel 1: Yep. No worries. Thank you.\n\nChannel 0: Awesome. Thank you. Bye.\n\nChannel 1: Goodbye.","paragraphs":[{"sentences":[{"text":"Hello?","start":0.56,"end":1.06,"sentiment":"neutral","sentiment_score":0.018357574939727783}],"sentiment":"neutral","sentiment_score":0.018357574939727783,"channel":1,"num_words":1,"start":0.56,"end":1.06},{"sentences":[{"text":"Hello?","start":1.4399999,"end":1.9399999,"sentiment":"neutral","sentiment_score":0.02545222081243992},{"text":"Hi.","start":2.3999999,"end":2.6399999,"sentiment":"neutral","sentiment_score":0.04987198859453201},{"text":"Is that Abby?","start":2.6399999,"end":3.54,"sentiment":"neutral","sentiment_score":0.07142014304796855}],"sentiment":"neutral","sentiment_score":0.057916927710175516,"channel":0,"num_words":5,"start":1.4399999,"end":3.54},{"sentences":[{"text":"Yes.","start":4.0,"end":4.24,"sentiment":"neutral","sentiment_score":0.18281060457229617},{"text":"It is.","start":4.24,"end":4.98,"sentiment":"neutral","sentiment_score":0.17010615020990372}],"sentiment":"neutral","sentiment_score":0.1743409683307012,"channel":1,"num_words":3,"start":4.0,"end":4.98},{"sentences":[{"text":"Hey, Abby.","start":5.68,"end":6.16,"sentiment":"neutral","sentiment_score":0.20257265120744705},{"text":"This is Maddie calling from SWM Consulting.","start":6.16,"end":8.4,"sentiment":"neutral","sentiment_score":0.2081350258418492},{"text":"How are you?","start":8.4,"end":9.22,"sentiment":"neutral","sentiment_score":0.27907220522562665}],"sentiment":"neutral","sentiment_score":0.22494225824872652,"channel":0,"num_words":12,"start":5.68,"end":9.22},{"sentences":[{"text":"Are you ready to confirm?","start":10.08,"end":11.389999,"sentiment":"neutral","sentiment_score":0.16876724660396575}],"sentiment":"neutral","sentiment_score":0.16876724660396575,"channel":1,"num_words":5,"start":10.08,"end":11.389999},{"sentences":[{"text":"S SWM Consulting.","start":12.8949995,"end":14.014999,"sentiment":"neutral","sentiment_score":0.02985784038901329},{"text":"We sent a free proposal for flood assessment for for Marlborough Street.","start":14.014999,"end":18.675,"sentiment":"neutral","sentiment_score":0.03685791014383236}],"sentiment":"neutral","sentiment_score":0.03545789619286855,"channel":0,"num_words":15,"start":12.8949995,"end":18.675},{"sentences":[{"text":"Sorry.","start":20.055,"end":20.555,"sentiment":"neutral","sentiment_score":-0.21947899460792544},{"text":"What can you just say that again?","start":20.855,"end":22.855,"sentiment":"neutral","sentiment_score":-0.2556122605289732},{"text":"You were just breaking up.","start":22.855,"end":23.814999,"sentiment":"negative","sentiment_score":-0.4117239832878113},{"text":"Say that again.","start":23.814999,"end":24.715,"sentiment":"neutral","sentiment_score":-0.17830703655878702}],"sentiment":"neutral","sentiment_score":-0.2876441152766347,"channel":1,"num_words":16,"start":20.055,"end":24.715},{"sentences":[{"text":"Oh, all good.","start":24.92,"end":25.82,"sentiment":"neutral","sentiment_score":0.3130967617034912},{"text":"SWM Consulting is where I'm calling from.","start":25.880001,"end":29.1,"sentiment":"neutral","sentiment_score":0.23171151961599076},{"text":"And just in regards to a flood assessment quote we sent for 4 Marlborough Street.","start":29.720001,"end":35.1,"sentiment":"neutral","sentiment_score":0.14317991534868876}],"sentiment":"neutral","sentiment_score":0.18835878610610962,"channel":0,"num_words":25,"start":24.92,"end":35.1},{"sentences":[{"text":"Yep.","start":34.85,"end":35.17,"sentiment":"neutral","sentiment_score":0.08566593378782272},{"text":"Oh, yep.","start":35.17,"end":35.65,"sentiment":"neutral","sentiment_score":0.046863505616784096},{"text":"Yep.","start":35.65,"end":35.97,"sentiment":"neutral","sentiment_score":0.04417058452963829},{"text":"We don't know yet because we waited for our accountant to let us know exactly whether we need a flood assessment.","start":35.97,"end":44.565002,"sentiment":"neutral","sentiment_score":-0.067733212773289}],"sentiment":"neutral","sentiment_score":-0.04795335754752159,"channel":1,"num_words":25,"start":34.85,"end":44.565002},{"sentences":[{"text":"Okay.","start":45.355,"end":45.855,"sentiment":"neutral","sentiment_score":-0.01766994036734104}],"sentiment":"neutral","sentiment_score":-0.01766994036734104,"channel":0,"num_words":1,"start":45.355,"end":45.855},{"sentences":[{"text":"Okay?","start":45.585,"end":46.085,"sentiment":"neutral","sentiment_score":-0.015962891280651093},{"text":"Because it's only 1% of the the total area.","start":46.225002,"end":49.765,"sentiment":"neutral","sentiment_score":-0.020666603619853657}],"sentiment":"neutral","sentiment_score":-0.020196232385933398,"channel":1,"num_words":10,"start":45.585,"end":49.765},{"sentences":[{"text":"Can you hear me now?","start":49.515,"end":50.395,"sentiment":"neutral","sentiment_score":-0.010435152053833007},{"text":"Yeah.","start":50.395,"end":50.715,"sentiment":"neutral","sentiment_score":-0.0027025006711483}],"sentiment":"neutral","sentiment_score":-0.009146376823385557,"channel":0,"num_words":6,"start":49.515,"end":50.715},{"sentences":[{"text":"So we","start":50.465,"end":50.865,"sentiment":"neutral","sentiment_score":-0.0009607132524251938}],"sentiment":"neutral","sentiment_score":-0.0009607132524251938,"channel":1,"num_words":2,"start":50.465,"end":50.865},{"sentences":[{"text":"Yep.","start":50.715,"end":51.215,"sentiment":"neutral","sentiment_score":0.01042449101805687}],"sentiment":"neutral","sentiment_score":0.01042449101805687,"channel":0,"num_words":1,"start":50.715,"end":51.215},{"sentences":[{"text":"sort of full blown flood assessment.","start":50.865,"end":53.205,"sentiment":"neutral","sentiment_score":-0.016789672275384266}],"sentiment":"neutral","sentiment_score":-0.016789672275384266,"channel":1,"num_words":6,"start":50.865,"end":53.205},{"sentences":[{"text":"Yeah.","start":54.399998,"end":54.719997,"sentiment":"neutral","sentiment_score":-0.08181247115135193}],"sentiment":"neutral","sentiment_score":-0.08181247115135193,"channel":0,"num_words":1,"start":54.399998,"end":54.719997},{"sentences":[{"text":"Because","start":54.4,"end":54.72,"sentiment":"neutral","sentiment_score":-0.12974080443382263}],"sentiment":"neutral","sentiment_score":-0.12974080443382263,"channel":1,"num_words":1,"start":54.4,"end":54.72},{"sentences":[{"text":"Okay.","start":54.719997,"end":55.219997,"sentiment":"neutral","sentiment_score":-0.1593218445777893}],"sentiment":"neutral","sentiment_score":-0.1593218445777893,"channel":0,"num_words":1,"start":54.719997,"end":55.219997},{"sentences":[{"text":"your your quote was quite expensive.","start":54.72,"end":56.58,"sentiment":"negative","sentiment_score":-0.34524387617905933}],"sentiment":"negative","sentiment_score":-0.34524387617905933,"channel":1,"num_words":6,"start":54.72,"end":56.58},{"sentences":[{"text":"Okay.","start":57.76,"end":58.26,"sentiment":"neutral","sentiment_score":-0.13081605732440948}],"sentiment":"neutral","sentiment_score":-0.13081605732440948,"channel":0,"num_words":1,"start":57.76,"end":58.26},{"sentences":[{"text":"But I mean, when I say expensive, there was a lot in your scope.","start":58.480003,"end":61.620003,"sentiment":"neutral","sentiment_score":-0.16683866030403546},{"text":"Like, I think it was ranging from scope one or scope two.","start":62.4,"end":65.92,"sentiment":"neutral","sentiment_score":-0.09254217085738976},{"text":"Is that 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worries.","start":214.91895,"end":215.31894,"sentiment":"neutral","sentiment_score":0.20952697843313217},{"text":"Thank you.","start":215.31894,"end":216.05894,"sentiment":"positive","sentiment_score":0.40311260521411896}],"sentiment":"neutral","sentiment_score":0.26346730887889863,"channel":1,"num_words":5,"start":214.67894,"end":216.05894},{"sentences":[{"text":"Awesome.","start":216.18887,"end":216.58887,"sentiment":"positive","sentiment_score":0.4972000122070313},{"text":"Thank you.","start":216.58887,"end":216.98888,"sentiment":"positive","sentiment_score":0.4973990321159363},{"text":"Bye.","start":216.98888,"end":217.48888,"sentiment":"neutral","sentiment_score":0.20022842288017273}],"sentiment":"positive","sentiment_score":0.42305662482976913,"channel":0,"num_words":4,"start":216.18887,"end":217.48888},{"sentences":[{"text":"Goodbye.","start":217.07893,"end":217.57893,"sentiment":"neutral","sentiment_score":-0.06753267347812653}],"sentiment":"neutral","sentiment_score":-0.06753267347812653,"channel":1,"num_words":1,"start":217.07893,"end":217.57893}]},"summary":{"result":"success","short":"Maddie from SWM Consulting calls Abby to confirm a flood assessment quote for Marlborough Street. They discuss the cost and the need for a model to assess the site and provide a proposal. Maddie explains that they are not including engineering drawings and will need to build a model for the full project. They also discuss the possibility of doing the inspection and mapping of the full project."},"intents":{"segments":[{"text":"This is Maddie calling from SWM Consulting. How are you? Are you ready to confirm? S SWM Consulting.","start_word":11,"end_word":28,"intents":[{"intent":"Confirm","confidence_score":0.16860504}]},{"text":"We sent a free proposal for flood assessment for for Marlborough Street.","start_word":29,"end_word":40,"intents":[{"intent":"Submit","confidence_score":0.00087315746}]},{"text":"We sent a free proposal for flood assessment for for Marlborough Street. Sorry.","start_word":29,"end_word":41,"intents":[{"intent":"Request","confidence_score":0.030814217}]},{"text":"So I guess we have to build a high this? so we go through the data that's available, and then we get the flows from Melbourne Water, but then we have to build a hydraulic model for the area. So that's the main cost.","start_word":220,"end_word":263,"intents":[{"intent":"Build","confidence_score":0.11142313}]},{"text":"So we build the model and run it through a Mhmm. few scenarios.","start_word":290,"end_word":302,"intents":[{"intent":"Run model","confidence_score":0.37128308}]},{"text":"And then we've also the another big cost is the reporting and mapping of the full project as well.","start_word":303,"end_word":321,"intents":[{"intent":"Report","confidence_score":0.46459398},{"intent":"Map","confidence_score":0.87476015}]},{"text":"So it's it's just for, yeah, assessing what the site is currently and then what the site would look like with the Okay.","start_word":371,"end_word":393,"intents":[{"intent":"Assess site","confidence_score":0.30534023}]},{"text":"from your experience, even if it's 1%, do you think this would be required?","start_word":402,"end_word":415,"intents":[{"intent":"Inquire about fees","confidence_score":0.0046757576}]},{"text":"They do ask for, yeah, the impact assessment. Okay.","start_word":422,"end_word":430,"intents":[{"intent":"Request impact assessment","confidence_score":0.29631364}]},{"text":"the client, this is this is not something it's not a it's not a big project. It's a small Yep. project. And to spend that sort of money, not sure if the client's gonna agree to go ahead. You know?","start_word":568,"end_word":607,"intents":[{"intent":"Clarify project scope","confidence_score":0.016709065}]}]},"sentiments":{"segments":[{"text":"Hello? Hello? Hi. Is that Abby? Yes. It is. Hey, Abby. This is Maddie calling from SWM Consulting. How are you? Are you ready to confirm? S SWM Consulting. We sent a free proposal for flood assessment for for Marlborough Street. Sorry. What can you just say that again?","start_word":0,"end_word":48,"sentiment":"neutral","sentiment_score":0.06694342941045761},{"text":"You were just breaking up.","start_word":49,"end_word":53,"sentiment":"negative","sentiment_score":-0.4045778512954712},{"text":"Say that again. Oh, all good. SWM Consulting is where I'm calling from. And just in regards to a flood assessment quote we sent for 4 Marlborough Street. Yep. Oh, yep. Yep. We don't know yet because we waited for our accountant to let us know exactly whether we need a flood assessment. Okay. Okay? Because it's only 1% of the the total area. Can you hear me now? Yeah. So we Yep. sort of full blown flood assessment. Yeah. Because Okay.","start_word":54,"end_word":135,"sentiment":"neutral","sentiment_score":0.033174362033605576},{"text":"your your quote was quite expensive.","start_word":136,"end_word":141,"sentiment":"negative","sentiment_score":-0.3361109495162964},{"text":"Okay. But I mean, when I say expensive, there was a lot in your scope. Like, I think it was ranging from scope one or scope two. Is that right? Yeah. Yeah. Yeah. And it was, like, raising to $10,000 and above. Right? Yeah. Yep. Yeah. So can I ask what like, what do why is it so high in the company? What are you gonna do? And then, like, what what what do they do with Yeah. So I guess we have to build a high this? so we go through the data that's available, and then we get the flows from Melbourne Water, but then we have to build a hydraulic model for the area. So that's the main cost. Hydraulic And then also bottles. yeah. Yes. To show where the flooding is, the site, and then to run it with your proposed design as well. So we build the model and run it through a Mhmm. few scenarios. And then we've also the another big cost is the reporting and mapping of the full project as well. So are you guys actually doing the the the putting design to it as well? Yes. Pardon me. Sorry. I think yeah. Sorry. Are you Could doing you repeat are you actually doing are you do is that? this quote, are you including engineering drawings? Okay. No. We're not. So it's it's just for, yeah, assessing what the site is currently and then what the site would look like with the Okay. well, yeah, with the Yeah. new From drawing. from your experience, even if it's 1%, do you think this would be required? Typically, with Melbourne Water, yes. Okay. They do ask for, yeah, the impact assessment. Okay. Well, yeah, I'll come back to you guys if we do need it. Yep. Okay. Yeah. Alright. Yeah. If you don't mind me asking, you said it's quite high. Did you get quotes from other consultants? Yeah. We got a quote from other consultants as well, but they were not like. Not in Colorado. It was it was Yeah. more Okay. on the line, like a thousand $257 Yep. for a fine assessment. Yeah. Yeah. Okay. No. Good to know. Because, no, we this is we do a lot of these, and that's that 10 is usually about what we charge for them. Yeah. So yeah. No. Good to know. There's other people Yeah. that are charging Because as well. at the end of the day, all we're doing is we're putting a flat. Yeah. For Yep. the client, this is this is not something it's not a it's not a big project. It's a small Yep. project. And to spend that sort of money, not sure if the client's gonna agree to go ahead. You know? That's all. Yeah. No. I understand that. Yeah. Yeah. Yeah. Yep. Well, yeah, if Alright. you let us know after you've spoken to council, we're yeah. Yep. No worries.","start_word":142,"end_word":636,"sentiment":"neutral","sentiment_score":-0.028817596723033925},{"text":"Thank you. Awesome. Thank you.","start_word":637,"end_word":641,"sentiment":"positive","sentiment_score":0.4532141089439392},{"text":"Bye. Goodbye.","start_word":642,"end_word":643,"sentiment":"neutral","sentiment_score":0.2214074432849884}],"average":{"sentiment":"neutral","sentiment_score":-0.01167839079036651}}}}