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I have no idea who he is or Osmed. However, I'll save you the hassle. You can you can pop him through. Thanks.\n\nHello. My friends? Good. How are you? Maybe.\n\nNo. I wouldn't. And, potentially, you're not talking to the right person. So what I'll do is if you wanna give me your number, I'll ask in the offices to, I think, is the right person. And if that person then wants to call you back, they will.\n\nYep. So if you wanna just give me if you wanna just give me your number now, I'll pass that on. I'm not gonna give you my email address because I get far too many emails, and I probably will just delete it. 357. And I will have a chat with our quality and governance team, and they can give you a callback if you'd like to.\n\nAlrighty. Yes. We are. I'll get someone to call you back, Rob. Thanks.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.68,"end":2.1799998,"sentiment":"neutral","sentiment_score":-0.008250223472714424},{"text":"I have no idea who he is or Osmed.","start":14.405,"end":17.705,"sentiment":"neutral","sentiment_score":-0.24577142794926962},{"text":"However, I'll save you the hassle.","start":18.805,"end":20.324999,"sentiment":"neutral","sentiment_score":0.02358072903007269},{"text":"You can you can pop him through.","start":20.324999,"end":21.865,"sentiment":"neutral","sentiment_score":0.08987367525696754},{"text":"Thanks.","start":23.925,"end":24.425,"sentiment":"positive","sentiment_score":0.4234263598918915}],"sentiment":"neutral","sentiment_score":-0.04275694225604335,"num_words":24,"start":1.68,"end":24.425},{"sentences":[{"text":"Hello.","start":27.07,"end":27.57,"sentiment":"neutral","sentiment_score":0.09874943643808363},{"text":"My friends?","start":27.630001,"end":28.69,"sentiment":"neutral","sentiment_score":0.08644584193825722},{"text":"Good.","start":33.95,"end":34.35,"sentiment":"neutral","sentiment_score":0.26114368438720703},{"text":"How are you?","start":34.35,"end":35.17,"sentiment":"neutral","sentiment_score":0.15847825010617575},{"text":"Maybe.","start":44.985,"end":45.485,"sentiment":"neutral","sentiment_score":0.015144008211791515}],"sentiment":"neutral","sentiment_score":0.12792044540401548,"num_words":8,"start":27.07,"end":45.485},{"sentences":[{"text":"No.","start":90.42,"end":90.92,"sentiment":"negative","sentiment_score":-0.4215124845504761},{"text":"I wouldn't.","start":91.38,"end":92.2,"sentiment":"negative","sentiment_score":-0.42248955368995667},{"text":"And, potentially, you're not talking to the right person.","start":92.34,"end":94.92,"sentiment":"negative","sentiment_score":-0.40948595437738633},{"text":"So what I'll do is if you wanna give me your number, I'll ask in the offices to, I think, is the right person.","start":95.619995,"end":102.615,"sentiment":"neutral","sentiment_score":0.03354077262338251},{"text":"And if that person then wants to call you back, they will.","start":102.915,"end":105.815,"sentiment":"neutral","sentiment_score":0.03091852568710844}],"sentiment":"neutral","sentiment_score":-0.07866384021084134,"num_words":48,"start":90.42,"end":105.815},{"sentences":[{"text":"Yep.","start":114.020004,"end":114.520004,"sentiment":"neutral","sentiment_score":-0.03633511066436768},{"text":"So if you wanna just give me if you wanna just give me your number now, I'll pass that on.","start":127.715004,"end":132.835,"sentiment":"neutral","sentiment_score":0.01993817132897675},{"text":"I'm not gonna give you my email address because I get far too many emails, and I probably will just delete it.","start":132.835,"end":138.13501,"sentiment":"neutral","sentiment_score":-0.24202345243909143},{"text":"357.","start":152.18001,"end":153.48,"sentiment":"neutral","sentiment_score":0.04301714152097702},{"text":"And I will have a chat with our quality and governance team, and they can give you a callback if you'd like to.","start":154.26,"end":163.095,"sentiment":"neutral","sentiment_score":0.07855895534157753}],"sentiment":"neutral","sentiment_score":-0.04645096303533707,"num_words":67,"start":114.020004,"end":163.095},{"sentences":[{"text":"Alrighty.","start":166.435,"end":166.935,"sentiment":"neutral","sentiment_score":0.08391432464122772},{"text":"Yes.","start":171.33,"end":171.65001,"sentiment":"neutral","sentiment_score":0.04144182801246643},{"text":"We are.","start":171.65001,"end":172.47,"sentiment":"neutral","sentiment_score":0.04821557365357876},{"text":"I'll get someone to call you back, Rob.","start":181.05688,"end":182.83688,"sentiment":"neutral","sentiment_score":0.08760171663016081},{"text":"Thanks.","start":185.85687,"end":186.33688,"sentiment":"positive","sentiment_score":0.3932388722896576}],"sentiment":"neutral","sentiment_score":0.10121845425321506,"num_words":13,"start":166.435,"end":186.33688},{"sentences":[{"text":"Bye.","start":186.33688,"end":186.83688,"sentiment":"neutral","sentiment_score":0.2726747393608093}],"sentiment":"neutral","sentiment_score":0.2726747393608093,"num_words":1,"start":186.33688,"end":186.83688}]}}]},{"alternatives":[{"transcript":"Hello. I have a gentleman named Rob from Ozmed on the phone who has requested to speak with you. I'm not sure if you know who he is or if he's just cold calling. Okay. Oh, beautiful. Thank you. Hey, Mike. It's Rob calling from AusMed. How are you doing? Yeah. That's great. I'm good as well. Thanks for asking. This will only take about thirty seconds. Have you heard of AusMed before? Okay. Yes. All good. So we work with 60% of the top 100 aged care providers in Australia already, and our focus is making sure your workforce is prepared for audits on the training and competency side of things, including improving their ability to provide care for people. So we get a ton of insight from our organizations as they go through audits, including the auditors' actual recent questioning. And the reason for this call is I'd like to book in time with you to explain what new questions these auditors are asking that are catching providers like yours off guard. Yeah. So if if you're not prepared, we can show you how AusMed can get you ready. And if it's not for you, you walk away with free insights. So would you be available later this week for thirty minutes? Yep. Yep. Okay. That'd be great. Thanks a lot. I'll sorry. Can you hear me? Yep. Sorry. I thought I cut out for a sec. Okay. That'll be super appreciated. Do you want me to I think I've actually sent you an email with my details. Do you I'll I'll just confirm. Is that m then Yes. Okay. That's all good. Yeah. I'll just give you my number. So my number is 0485701357. Thanks. That'd be super appreciated. Do you know if you're using an LMS at the moment? Okay. Yeah. Cool. Is there I mean, is there anything kind of wrong with it or anything you wish it did better? Okay. No stress. I hope you have a great day. Thanks. 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I have a gentleman named Rob from Ozmed on the phone who has requested to speak with you. I'm not sure if you know who he is or if he's just cold calling. Okay. Oh, beautiful.\n\nThank you. Hey, Mike. It's Rob calling from AusMed. How are you doing? Yeah.\n\nThat's great. I'm good as well. Thanks for asking. This will only take about thirty seconds. Have you heard of AusMed before?\n\nOkay. Yes. All good. So we work with 60% of the top 100 aged care providers in Australia already, and our focus is making sure your workforce is prepared for audits on the training and competency side of things, including improving their ability to provide care for people. So we get a ton of insight from our organizations as they go through audits, including the auditors' actual recent questioning.\n\nAnd the reason for this call is I'd like to book in time with you to explain what new questions these auditors are asking that are catching providers like yours off guard. Yeah. So if if you're not prepared, we can show you how AusMed can get you ready. And if it's not for you, you walk away with free insights. So would you be available later this week for thirty minutes?\n\nYep. Yep. Okay. That'd be great. Thanks a lot.\n\nI'll sorry. Can you hear me? Yep. Sorry. I thought I cut out for a sec.\n\nOkay. That'll be super appreciated. Do you want me to I think I've actually sent you an email with my details. Do you I'll I'll just confirm. Is that m then Yes.\n\nOkay. That's all good. Yeah. I'll just give you my number. So my number is 0485701357.\n\nThanks. That'd be super appreciated. Do you know if you're using an LMS at the moment? Okay. Yeah.\n\nCool. Is there I mean, is there anything kind of wrong with it or anything you wish it did better? Okay. No stress. I hope you have a great day.\n\nThanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello.","start":2.8,"end":3.3,"sentiment":"neutral","sentiment_score":-0.02222731150686741},{"text":"I have a gentleman named Rob from Ozmed on the phone who has requested to speak with you.","start":3.52,"end":10.32,"sentiment":"neutral","sentiment_score":-0.053984660655260086},{"text":"I'm not sure if you know who he is or if he's just cold calling.","start":10.32,"end":13.474999,"sentiment":"neutral","sentiment_score":-0.24497830669085185},{"text":"Okay.","start":18.654999,"end":19.154999,"sentiment":"neutral","sentiment_score":-0.05897672474384308},{"text":"Oh, beautiful.","start":22.095,"end":22.895,"sentiment":"positive","sentiment_score":0.5189601480960846}],"sentiment":"neutral","sentiment_score":-0.09972114141124326,"num_words":37,"start":2.8,"end":22.895},{"sentences":[{"text":"Thank you.","start":22.895,"end":23.715,"sentiment":"positive","sentiment_score":0.5816521942615509},{"text":"Hey, Mike.","start":29.800001,"end":30.44,"sentiment":"neutral","sentiment_score":0.11001795530319214},{"text":"It's Rob calling from AusMed.","start":30.44,"end":32.38,"sentiment":"neutral","sentiment_score":0.14033648371696472},{"text":"How are you doing?","start":32.440002,"end":33.34,"sentiment":"neutral","sentiment_score":0.16191594675183296},{"text":"Yeah.","start":35.64,"end":35.96,"sentiment":"neutral","sentiment_score":0.28867676854133606}],"sentiment":"neutral","sentiment_score":0.21581166237592697,"num_words":14,"start":22.895,"end":35.96},{"sentences":[{"text":"That's great.","start":35.96,"end":36.6,"sentiment":"positive","sentiment_score":0.5720471143722534},{"text":"I'm good as well.","start":36.6,"end":37.56,"sentiment":"positive","sentiment_score":0.5211768224835396},{"text":"Thanks for asking.","start":37.56,"end":38.54,"sentiment":"positive","sentiment_score":0.46365582942962646},{"text":"This will only take about thirty 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Yes.","start":125.63,"end":129.01,"sentiment":"neutral","sentiment_score":0.019825981929898262}],"sentiment":"neutral","sentiment_score":0.10445878602331504,"num_words":32,"start":115.95,"end":129.01},{"sentences":[{"text":"Okay.","start":138.485,"end":138.985,"sentiment":"neutral","sentiment_score":0.145408034324646},{"text":"That's all good.","start":139.285,"end":140.345,"sentiment":"neutral","sentiment_score":0.3057892123858134},{"text":"Yeah.","start":141.04501,"end":141.285,"sentiment":"neutral","sentiment_score":0.125088170170784},{"text":"I'll just give you my number.","start":141.285,"end":142.66501,"sentiment":"neutral","sentiment_score":0.08070763448874156},{"text":"So my number is 0485701357.","start":143.58,"end":149.76,"sentiment":"neutral","sentiment_score":0.04892348423600197}],"sentiment":"neutral","sentiment_score":0.11979544186033309,"num_words":16,"start":138.485,"end":149.76},{"sentences":[{"text":"Thanks.","start":163.705,"end":164.185,"sentiment":"positive","sentiment_score":0.4076917767524719},{"text":"That'd be super appreciated.","start":164.185,"end":165.64499,"sentiment":"positive","sentiment_score":0.5143669918179512},{"text":"Do you know if you're using an LMS at the 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great day.","start":184.22694,"end":185.60695,"sentiment":"positive","sentiment_score":0.49110807265554157}],"sentiment":"neutral","sentiment_score":0.1249356376628081,"num_words":30,"start":173.84,"end":185.60695},{"sentences":[{"text":"Thanks.","start":187.34694,"end":187.74695,"sentiment":"neutral","sentiment_score":0.24295303225517273},{"text":"Bye.","start":187.74695,"end":188.24695,"sentiment":"neutral","sentiment_score":-0.07747092843055725}],"sentiment":"neutral","sentiment_score":0.08274105191230774,"num_words":2,"start":187.34694,"end":188.24695}]}}]}],"paragraphs":{"transcript":"\nChannel 0: Hello?\n\nChannel 1: Hello. I have a gentleman named Rob from Ozmed on the phone who has requested to speak with you. I'm not sure if you know who he is or if he's just cold calling.\n\nChannel 0: I have no idea who he is or Osmed.\n\nChannel 1: Okay.\n\nChannel 0: However, I'll save you the hassle. You can you can pop him through.\n\nChannel 1: Oh, beautiful. Thank you.\n\nChannel 0: Thanks. Hello. My friends?\n\nChannel 1: Hey, Mike. It's Rob calling from AusMed. How are you doing?\n\nChannel 0: Good. How are you?\n\nChannel 1: Yeah. That's great. I'm good as well. Thanks for asking. This will only take about thirty seconds.\n\nHave you heard of AusMed before?\n\nChannel 0: Maybe.\n\nChannel 1: Okay. Yes. All good. So we work with 60% of the top 100 aged care providers in Australia already, and our focus is making sure your workforce is prepared for audits on the training and competency side of things, including improving their ability to provide care for people. So we get a ton of insight from our organizations as they go through audits, including the auditors' actual recent questioning.\n\nAnd the reason for this call is I'd like to book in time with you to explain what new questions these auditors are asking that are catching providers like yours off guard. Yeah. So if if you're not prepared, we can show you how AusMed can get you ready. And if it's not for you, you walk away with free insights. So would you be available later this week for thirty minutes?\n\nChannel 0: No. I wouldn't. And, potentially, you're not talking to the right person. So what I'll do\n\nChannel 1: Yep.\n\nChannel 0: is if you wanna give me your number, I'll ask in the offices to, I think, is the right person. And if that person then wants to call you back, they will.\n\nChannel 1: Yep. Okay. That'd be great. Thanks a lot. I'll sorry.\n\nCan you hear me? Yep. Sorry. I thought I cut\n\nChannel 0: Yep.\n\nChannel 1: out for a sec. Okay. That'll be super appreciated. Do you want me to I think I've actually sent you an email with my details. Do you I'll I'll just confirm.\n\nIs that\n\nChannel 0: So\n\nChannel 1: m\n\nChannel 0: if you\n\nChannel 1: then\n\nChannel 0: wanna\n\nChannel 1: Yes.\n\nChannel 0: just give me if you wanna just give me your number now, I'll pass that on. I'm not gonna give you my email address because I get far too many emails, and I probably will just delete it.\n\nChannel 1: Okay. That's all good. Yeah. I'll just give you my number. So my number is 0485701357.\n\nChannel 0: 357. And I will have a chat with our quality and governance team, and they can give you a callback if you'd like to.\n\nChannel 1: Thanks. That'd be super appreciated.\n\nChannel 0: Alrighty.\n\nChannel 1: Do you know if you're using an LMS at the moment?\n\nChannel 0: Yes. We are.\n\nChannel 1: Okay. Yeah. Cool. Is there I mean, is there anything kind of wrong with it or anything you wish it did better?\n\nChannel 0: I'll get someone to call you back, Rob.\n\nChannel 1: Okay. No stress. I hope you have a great day.\n\nChannel 0: Thanks. Bye.\n\nChannel 1: Thanks. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":1.68,"end":2.1799998,"sentiment":"neutral","sentiment_score":-0.008250223472714424}],"sentiment":"neutral","sentiment_score":-0.008250223472714424,"channel":0,"num_words":1,"start":1.68,"end":2.1799998},{"sentences":[{"text":"Hello.","start":2.8,"end":3.3,"sentiment":"neutral","sentiment_score":-0.02222731150686741},{"text":"I have a gentleman named Rob from Ozmed on the phone who has requested to speak with you.","start":3.52,"end":10.32,"sentiment":"neutral","sentiment_score":-0.053984660655260086},{"text":"I'm not sure if you know who he is or if he's just cold calling.","start":10.32,"end":13.474999,"sentiment":"neutral","sentiment_score":-0.24497830669085185}],"sentiment":"neutral","sentiment_score":-0.13731252363718607,"channel":1,"num_words":34,"start":2.8,"end":13.474999},{"sentences":[{"text":"I have no idea who he is or Osmed.","start":14.405,"end":17.705,"sentiment":"neutral","sentiment_score":-0.24577142794926962}],"sentiment":"neutral","sentiment_score":-0.24577142794926962,"channel":0,"num_words":9,"start":14.405,"end":17.705},{"sentences":[{"text":"Okay.","start":18.654999,"end":19.154999,"sentiment":"neutral","sentiment_score":-0.05897672474384308}],"sentiment":"neutral","sentiment_score":-0.05897672474384308,"channel":1,"num_words":1,"start":18.654999,"end":19.154999},{"sentences":[{"text":"However, I'll save you the hassle.","start":18.805,"end":20.324999,"sentiment":"neutral","sentiment_score":0.02358072903007269},{"text":"You can you can pop him through.","start":20.324999,"end":21.865,"sentiment":"neutral","sentiment_score":0.08987367525696754}],"sentiment":"neutral","sentiment_score":0.059276930844554536,"channel":0,"num_words":13,"start":18.805,"end":21.865},{"sentences":[{"text":"Oh, beautiful.","start":22.095,"end":22.895,"sentiment":"positive","sentiment_score":0.5189601480960846},{"text":"Thank you.","start":22.895,"end":23.715,"sentiment":"positive","sentiment_score":0.5816521942615509}],"sentiment":"positive","sentiment_score":0.5503061711788177,"channel":1,"num_words":4,"start":22.095,"end":23.715},{"sentences":[{"text":"Thanks.","start":23.925,"end":24.425,"sentiment":"positive","sentiment_score":0.4234263598918915},{"text":"Hello.","start":27.07,"end":27.57,"sentiment":"neutral","sentiment_score":0.09874943643808363},{"text":"My friends?","start":27.630001,"end":28.69,"sentiment":"neutral","sentiment_score":0.08644584193825722}],"sentiment":"neutral","sentiment_score":0.1737668700516224,"channel":0,"num_words":4,"start":23.925,"end":28.69},{"sentences":[{"text":"Hey, Mike.","start":29.800001,"end":30.44,"sentiment":"neutral","sentiment_score":0.11001795530319214},{"text":"It's Rob calling from AusMed.","start":30.44,"end":32.38,"sentiment":"neutral","sentiment_score":0.14033648371696472},{"text":"How are you doing?","start":32.440002,"end":33.34,"sentiment":"neutral","sentiment_score":0.16191594675183296}],"sentiment":"neutral","sentiment_score":0.1426711014725945,"channel":1,"num_words":11,"start":29.800001,"end":33.34},{"sentences":[{"text":"Good.","start":33.95,"end":34.35,"sentiment":"neutral","sentiment_score":0.26114368438720703},{"text":"How are you?","start":34.35,"end":35.17,"sentiment":"neutral","sentiment_score":0.15847825010617575}],"sentiment":"neutral","sentiment_score":0.18414460867643356,"channel":0,"num_words":4,"start":33.95,"end":35.17},{"sentences":[{"text":"Yeah.","start":35.64,"end":35.96,"sentiment":"neutral","sentiment_score":0.28867676854133606},{"text":"That's great.","start":35.96,"end":36.6,"sentiment":"positive","sentiment_score":0.5720471143722534},{"text":"I'm good as 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including improving their ability to provide care for people.","start":48.335,"end":62.379997,"sentiment":"neutral","sentiment_score":0.12350640911608934},{"text":"So we get a ton of insight from our organizations as they go through audits, including the auditors' actual recent questioning.","start":62.679996,"end":70.06,"sentiment":"neutral","sentiment_score":0.09061219454521224}],"sentiment":"neutral","sentiment_score":0.11600314890560896,"channel":1,"num_words":69,"start":46.975,"end":70.06},{"sentences":[{"text":"And the reason for this call is I'd like to book in time with you to explain what new questions these auditors are asking that are catching providers like yours off guard.","start":70.36,"end":78.495,"sentiment":"neutral","sentiment_score":-0.023644741353564314},{"text":"Yeah.","start":79.034996,"end":79.354996,"sentiment":"neutral","sentiment_score":0.001166176050901413},{"text":"So if if you're not prepared, we can show you how AusMed can get you 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number now, I'll pass that on.","start":128.515,"end":132.835,"sentiment":"neutral","sentiment_score":0.022117324057035148},{"text":"I'm not gonna give you my email address because I get far too many emails, and I probably will just delete it.","start":132.835,"end":138.13501,"sentiment":"neutral","sentiment_score":-0.24202345243909143}],"sentiment":"neutral","sentiment_score":-0.13080628338809075,"channel":0,"num_words":38,"start":128.515,"end":138.13501},{"sentences":[{"text":"Okay.","start":138.485,"end":138.985,"sentiment":"neutral","sentiment_score":0.145408034324646},{"text":"That's all good.","start":139.285,"end":140.345,"sentiment":"neutral","sentiment_score":0.3057892123858134},{"text":"Yeah.","start":141.04501,"end":141.285,"sentiment":"neutral","sentiment_score":0.125088170170784},{"text":"I'll just give you my number.","start":141.285,"end":142.66501,"sentiment":"neutral","sentiment_score":0.08070763448874156},{"text":"So my number is 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representative from MSN called a customer named Rob to discuss their audits and training for their workforce. The representative offers to show Rob how MSN can help him and provide free insights if he is not prepared. The call ends with the representative giving Rob her number and promising to have someone from their quality and governance team call him back."},"intents":{"segments":[{"text":"I have a gentleman named Rob from Ozmed on the phone who has requested to speak with you. I'm not sure if you know who he is or if he's just cold calling. I have no idea who he is or Osmed.","start_word":2,"end_word":43,"intents":[{"intent":"Contact osmed","confidence_score":0.0031096109}]},{"text":"Hey, Mike. It's Rob calling from AusMed. How are you doing? Good.","start_word":66,"end_word":77,"intents":[{"intent":"Introduce oneself","confidence_score":0.008926203}]},{"text":"So we get a ton of insight from our organizations as they go through audits, including the auditors' actual recent questioning.","start_word":153,"end_word":173,"intents":[{"intent":"Provide insight","confidence_score":0.08355124}]},{"text":"And the reason for this call is I'd like to book in time with you to explain what new questions these auditors are asking that are catching providers like yours off guard. Yeah.","start_word":174,"end_word":206,"intents":[{"intent":"Book in time","confidence_score":0.006336945}]},{"text":"No.","start_word":246,"end_word":246,"intents":[{"intent":"End call","confidence_score":0.00092262233}]},{"text":"So what I'll do Yep. is if you wanna give me your number, I'll ask in the offices to, I think, is the right person. And if that person then wants to call you back, they will. Yep.","start_word":259,"end_word":296,"intents":[{"intent":"Request specific person","confidence_score":0.00004467308},{"intent":"Ask for callback","confidence_score":0.0041590803}]},{"text":"Do you want me to I think I've actually sent you an email with my details. Do you I'll I'll just confirm. Is that So m if you then wanna Yes.","start_word":325,"end_word":355,"intents":[{"intent":"Confirm email","confidence_score":0.5411542}]},{"text":"just give me if you wanna just give me your number now, I'll pass that on.","start_word":356,"end_word":371,"intents":[{"intent":"Pass phone number","confidence_score":0.0048597464}]},{"text":"Do you know if you're using an LMS at the moment? Yes. We are.","start_word":440,"end_word":453,"intents":[{"intent":"Ask about lms usage","confidence_score":0.04519561}]}]},"sentiments":{"segments":[{"text":"Hello? Hello. I have a gentleman named Rob from Ozmed on the phone who has requested to speak with you. I'm not sure if you know who he is or if he's just cold calling. I have no idea who he is or Osmed. Okay. However, I'll save you the hassle. You can you can pop him through.","start_word":0,"end_word":57,"sentiment":"neutral","sentiment_score":-0.11423931270837784},{"text":"Oh, beautiful. Thank you. Thanks.","start_word":58,"end_word":62,"sentiment":"positive","sentiment_score":0.5139473676681519},{"text":"Hello. My friends? Hey, Mike. It's Rob calling from AusMed. How are you doing? Good. How are you? Yeah.","start_word":63,"end_word":81,"sentiment":"neutral","sentiment_score":0.15006178617477417},{"text":"That's great. I'm good as well. Thanks for asking.","start_word":82,"end_word":90,"sentiment":"positive","sentiment_score":0.5176064372062683},{"text":"This will only take about thirty seconds. Have you heard of AusMed before? Maybe. Okay. Yes. All good. So we work with 60% of the top 100 aged care providers in Australia already, and our focus is making sure your workforce is prepared for audits on the training and competency side of things, including improving their ability to provide care for people. So we get a ton of insight from our organizations as they go through audits, including the auditors' actual recent questioning. And the reason for this call is I'd like to book in time with you to explain what new questions these auditors are asking that are catching providers like yours off guard. Yeah. So if if you're not prepared, we can show you how AusMed can get you ready. And if it's not for you, you walk away with free insights. So would you be available later this week for thirty minutes?","start_word":91,"end_word":245,"sentiment":"neutral","sentiment_score":0.05026913434267044},{"text":"No. I wouldn't. And, potentially, you're not talking to the right person.","start_word":246,"end_word":257,"sentiment":"negative","sentiment_score":-0.4202851951122284},{"text":"So what I'll do Yep. is if you wanna give me your number, I'll ask in the offices to, I think, is the right person. And if that person then wants to call you back, they will. Yep. Okay.","start_word":258,"end_word":296,"sentiment":"neutral","sentiment_score":0.043547820299863815},{"text":"That'd be great. Thanks a lot.","start_word":297,"end_word":302,"sentiment":"positive","sentiment_score":0.654902458190918},{"text":"I'll sorry. Can you hear me? Yep. Sorry. I thought I cut Yep. out for a sec. Okay.","start_word":303,"end_word":320,"sentiment":"neutral","sentiment_score":-0.011239096522331238},{"text":"That'll be super appreciated.","start_word":321,"end_word":324,"sentiment":"positive","sentiment_score":0.44801583886146545},{"text":"Do you want me to I think I've actually sent you an email with my details. Do you I'll I'll just confirm. Is that So m if you then wanna Yes. just give me if you wanna just give me your number now, I'll pass that on. I'm not gonna give you my email address because I get far too many emails, and I probably will just delete it. Okay. That's all good. Yeah. I'll just give you my number. So my number is 0485701357. 357. And I will have a chat with our quality and governance team, and they can give you a callback if you'd like to.","start_word":325,"end_word":433,"sentiment":"neutral","sentiment_score":0.01417469047009945},{"text":"Thanks. That'd be super appreciated.","start_word":434,"end_word":438,"sentiment":"positive","sentiment_score":0.4783684909343719},{"text":"Alrighty. Do you know if you're using an LMS at the moment? Yes. We are. Okay. Yeah. Cool. Is there I mean, is there anything kind of wrong with it or anything you wish it did better? I'll get someone to call you back, Rob. Okay. No stress.","start_word":439,"end_word":486,"sentiment":"neutral","sentiment_score":0.04846804216504097},{"text":"I hope you have a great day. Thanks.","start_word":487,"end_word":494,"sentiment":"positive","sentiment_score":0.47237488627433777},{"text":"Bye.","start_word":495,"end_word":495,"sentiment":"neutral","sentiment_score":0.2726747393608093},{"text":"Thanks.","start_word":496,"end_word":496,"sentiment":"positive","sentiment_score":0.36312270164489746},{"text":"Bye.","start_word":497,"end_word":497,"sentiment":"neutral","sentiment_score":0.12376153469085692}],"average":{"sentiment":"neutral","sentiment_score":0.05409501981334526}}}}