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I thought I'd try and I thought I got saw the email, and I jumped off a phone a phone call with another client and thought I'd kinda give a quick, sneaky phone call to you, and, unfortunately, you didn't answer. So but that's okay. No. I can 100% appreciate that. Okay. Let me just bring up my little deck of information. So Hello. So essentially speaking, the biggest question I have for you is what because that's gonna, I guess, frame what you do forward and how we can structure, like, the investment side of things. Sorry. The the biggest question I have is what is your like, what is your aim with the SMSF? What are you trying to do with the actual fund? Because that's going to, I guess, decide the framework that should be implemented within the fund. Yeah. Yes. Yes. So, essentially, there's a there's a couple of different options, and it's realistically depending on whether you want advice on this or whether you just wanna make a decision. But the options are that I spoke with Hub twenty four with the Queensland state manager and confirmed that they are able to and, like, I got a sign off on basically being able to set up a, like, SMSF account within Hub twenty four where we can in species transfer your assets from a current position to the SMSF fund, so it means you don't have to sell down. It does, however, still trigger a CGT event. The other option is is you sell everything down and you move the cash across and then buy everything back in to whatever you make to Oh, good. So it's not coming clearly at all. Fantastic. Okay. Give me a second. Do you want me to give you a callback and see if I can get you on a better line? Yeah. Alright. I'll talk to you in one sec. K. 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Glenn. How are you doing? Yeah. Really good. Thank you.\n\nI thought no. You're okay. I thought I'd try and I thought I got saw the email, and I jumped off a phone a phone call with another client and thought I'd kinda give a quick, sneaky phone call to you, and, unfortunately, you didn't answer. So but that's okay. No.\n\nI can 100% appreciate that. Okay. Let me just bring up my little deck of information. So Hello. So essentially speaking, the biggest question I have for you is what because that's gonna, I guess, frame what you do forward and how we can structure, like, the investment side of things.\n\nSorry. The the biggest question I have is what is your like, what is your aim with the SMSF? What are you trying to do with the actual fund? Because that's going to, I guess, decide the framework that should be implemented within the fund. Yeah.\n\nYes. Yes. So, essentially, there's a there's a couple of different options, and it's realistically depending on whether you want advice on this or whether you just wanna make a decision. But the options are that I spoke with Hub twenty four with the Queensland state manager and confirmed that they are able to and, like, I got a sign off on basically being able to set up a, like, SMSF account within Hub twenty four where we can in species transfer your assets from a current position to the SMSF fund, so it means you don't have to sell down. It does, however, still trigger a CGT event.\n\nThe other option is is you sell everything down and you move the cash across and then buy everything back in to whatever you make to Oh, good. So it's not coming clearly at all. Fantastic. Okay. Give me a second.\n\nDo you want me to give you a callback and see if I can get you on a better line? Yeah. Alright. I'll talk to you in one sec. K.\n\nBye.","paragraphs":[{"sentences":[{"text":"Hi, Glenn.","start":2.6399999,"end":3.52,"sentiment":"neutral","sentiment_score":0.18621935695409775},{"text":"How are you doing?","start":3.52,"end":4.34,"sentiment":"neutral","sentiment_score":0.2279432825744152},{"text":"Yeah.","start":6.48,"end":6.8799996,"sentiment":"positive","sentiment_score":0.408284068107605},{"text":"Really good.","start":6.8799996,"end":7.68,"sentiment":"positive","sentiment_score":0.7035834491252899},{"text":"Thank you.","start":7.68,"end":8.42,"sentiment":"positive","sentiment_score":0.5960369408130646}],"sentiment":"positive","sentiment_score":0.3901578811081973,"num_words":11,"start":2.6399999,"end":8.42},{"sentences":[{"text":"I thought no.","start":8.8,"end":11.12,"sentiment":"neutral","sentiment_score":-0.13030986736218134},{"text":"You're okay.","start":11.12,"end":11.84,"sentiment":"neutral","sentiment_score":-0.06741028651595116},{"text":"I thought I'd try and I thought I got saw the email, and I jumped off a phone a phone call with another client and thought I'd kinda give a quick, sneaky phone call to you, and, unfortunately, you didn't answer.","start":11.84,"end":22.515,"sentiment":"neutral","sentiment_score":-0.14400888561475567},{"text":"So but that's okay.","start":22.515,"end":24.135,"sentiment":"neutral","sentiment_score":-0.14569390937685966},{"text":"No.","start":35.1,"end":35.26,"sentiment":"neutral","sentiment_score":-0.23154179751873016}],"sentiment":"neutral","sentiment_score":-0.1420476847127372,"num_words":51,"start":8.8,"end":35.26},{"sentences":[{"text":"I can 100% appreciate that.","start":35.26,"end":37.04,"sentiment":"neutral","sentiment_score":-0.00902700275182724},{"text":"Okay.","start":37.34,"end":37.739998,"sentiment":"neutral","sentiment_score":0.06723859906196594},{"text":"Let me just bring up my little deck of information.","start":37.739998,"end":41.664997,"sentiment":"neutral","sentiment_score":0.05602191053330898},{"text":"So Hello.","start":42.684998,"end":43.425,"sentiment":"neutral","sentiment_score":0.03192358464002609},{"text":"So essentially speaking, the biggest question I have for you is what because that's gonna, I guess, frame what you do forward and how we can structure, like, the investment side of things.","start":43.565,"end":62.010002,"sentiment":"neutral","sentiment_score":-0.06139137483004368}],"sentiment":"neutral","sentiment_score":-0.027053833519126855,"num_words":51,"start":35.26,"end":62.010002},{"sentences":[{"text":"Sorry.","start":69.285,"end":69.785,"sentiment":"neutral","sentiment_score":-0.18183210492134097},{"text":"The the biggest question I have is what is your like, what is your aim with the SMSF?","start":70.965004,"end":78.84,"sentiment":"neutral","sentiment_score":-0.09991580413447486},{"text":"What are you trying to do with the actual fund?","start":78.98,"end":81.72,"sentiment":"neutral","sentiment_score":-0.09541386812925338},{"text":"Because that's going to, I guess, decide the framework that should be implemented within the fund.","start":82.02,"end":87.96,"sentiment":"neutral","sentiment_score":-0.030551310162991285},{"text":"Yeah.","start":100.295,"end":100.795,"sentiment":"neutral","sentiment_score":0.06685783714056015}],"sentiment":"neutral","sentiment_score":-0.07296561708916789,"num_words":46,"start":69.285,"end":100.795},{"sentences":[{"text":"Yes.","start":109.06,"end":109.56,"sentiment":"neutral","sentiment_score":0.060367584228515625},{"text":"Yes.","start":119.075005,"end":119.575005,"sentiment":"neutral","sentiment_score":0.11176858842372894},{"text":"So, essentially, there's a there's a couple of different options, and it's realistically depending on whether you want advice on this or whether you just wanna make a decision.","start":128.195,"end":136.65999,"sentiment":"neutral","sentiment_score":0.05569770957889228},{"text":"But the options are that I spoke with Hub twenty four with the Queensland state manager and confirmed that they are able to and, like, I got a sign off on basically being able to set up a, like, SMSF account within Hub twenty four where we can in species transfer your assets from a current position to the SMSF fund, so it means you don't have to sell down.","start":136.65999,"end":164.8,"sentiment":"neutral","sentiment_score":0.10952020649399076},{"text":"It does, however, still trigger a CGT event.","start":165.18,"end":167.76,"sentiment":"neutral","sentiment_score":0.04921344853937626}],"sentiment":"neutral","sentiment_score":0.09034396140673838,"num_words":109,"start":109.06,"end":167.76},{"sentences":[{"text":"The other option is is you sell everything down and you move the cash across and then buy everything back in to whatever you make to Oh, good.","start":170.06,"end":199.395,"sentiment":"neutral","sentiment_score":0.05708634267960276},{"text":"So it's not coming clearly at 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Good, Larissa. Yourself? Sorry to play a bit of phone tag. I'm probably like you. I'm on the phone to clients all the time, so it sort of goes in and out. Like, I'm like, yeah. I've got I'm free, then all of a sudden my phone will ring, and then I'm not. So Right. The phone lines are not correct. Yeah. Sorry. I missed that. The phone's sort of crackling account. Didn't didn't come out clearly. So yep. Yep. Yeah. Sure. Yeah. Look. I'm just looking to take control of the finances pretty much. I mean, I I get Connor to do most of my trades in that for me. But, yeah, I'm just gonna sort of take it on and and look after it myself. I work in an accounting firm, and I've got one of the one of the guys that used to work there. He's gone out on his own. He's sort of looking after the self managed super fund for me and just a way that we can, you know, just sort of grow that basically ourselves, I guess. So Yep. Hello? Yeah. It's really crackly like it's I heard something about an in species in hub. No. If you like. Yeah. Yeah. No probs. 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Good, Larissa. Yourself? Sorry to play a bit of phone tag. I'm probably like you.\n\nI'm on the phone to clients all the time, so it sort of goes in and out. Like, I'm like, yeah. I've got I'm free, then all of a sudden my phone will ring, and then I'm not. So Right. The phone lines are not correct.\n\nYeah. Sorry. I missed that. The phone's sort of crackling account. Didn't didn't come out clearly.\n\nSo yep. Yep. Yeah. Sure. Yeah.\n\nLook. I'm just looking to take control of the finances pretty much. I mean, I I get Connor to do most of my trades in that for me. But, yeah, I'm just gonna sort of take it on and and look after it myself. I work in an accounting firm, and I've got one of the one of the guys that used to work there.\n\nHe's gone out on his own. He's sort of looking after the self managed super fund for me and just a way that we can, you know, just sort of grow that basically ourselves, I guess. So Yep. Hello? Yeah.\n\nIt's really crackly like it's I heard something about an in species in hub. No. If you like. Yeah. Yeah.\n\nNo probs. Thank you.","paragraphs":[{"sentences":[{"text":"Hey.","start":4.72,"end":4.88,"sentiment":"neutral","sentiment_score":0.2607894837856293},{"text":"Good, Larissa.","start":4.88,"end":5.52,"sentiment":"positive","sentiment_score":0.45387445390224457},{"text":"Yourself?","start":5.52,"end":6.02,"sentiment":"positive","sentiment_score":0.3783128261566162},{"text":"Sorry to play a bit of phone tag.","start":8.72,"end":10.82,"sentiment":"neutral","sentiment_score":-0.1126306364312768},{"text":"I'm probably like you.","start":23.125,"end":24.005,"sentiment":"neutral","sentiment_score":-0.16060601267963648}],"sentiment":"neutral","sentiment_score":0.00021137972362339497,"num_words":16,"start":4.72,"end":24.005},{"sentences":[{"text":"I'm on the phone to clients all the time, so it sort of goes in and out.","start":24.005,"end":28.95,"sentiment":"neutral","sentiment_score":-0.04477454009739792},{"text":"Like, I'm like, 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How are you doing?\n\nChannel 1: Hey. Good, Larissa. Yourself?\n\nChannel 0: Yeah. Really good. Thank you.\n\nChannel 1: Sorry\n\nChannel 0: I thought\n\nChannel 1: to play a bit of phone tag.\n\nChannel 0: no. You're okay. I thought I'd try and I thought I got saw the email, and I jumped off a phone a phone call with another client and thought I'd kinda give a quick, sneaky phone call to you, and, unfortunately, you didn't answer. So\n\nChannel 1: I'm\n\nChannel 0: but\n\nChannel 1: probably\n\nChannel 0: that's\n\nChannel 1: like\n\nChannel 0: okay.\n\nChannel 1: you. I'm on the phone to clients all the time, so it sort of goes in and out. Like, I'm like, yeah. I've got I'm free, then all of a sudden my phone will ring, and then I'm not. So\n\nChannel 0: No. I can 100% appreciate that. Okay. Let me just bring up my little deck of information. So Hello.\n\nSo essentially speaking, the biggest question I have for you is what because that's gonna,\n\nChannel 1: Right. The phone\n\nChannel 0: I guess,\n\nChannel 1: lines are not correct.\n\nChannel 0: frame what you do forward and how we can structure, like, the investment side of things.\n\nChannel 1: Yeah. Sorry. I missed that. The phone's sort of crackling account. Didn't didn't come out clearly.\n\nChannel 0: Sorry.\n\nChannel 1: So\n\nChannel 0: The the biggest question I have is what\n\nChannel 1: yep.\n\nChannel 0: is your like, what is your aim with the SMSF? What are you trying to do with the actual fund? Because\n\nChannel 1: Yep.\n\nChannel 0: that's going to, I guess, decide the framework that should be implemented within the fund.\n\nChannel 1: Yeah. Sure. Yeah. Look. I'm just looking to take control of the finances pretty much.\n\nI mean, I I get Connor to do most of my trades in that for me.\n\nChannel 0: Yeah.\n\nChannel 1: But, yeah, I'm just gonna sort of take it on and and look after it myself. I work in an accounting firm, and\n\nChannel 0: Yes.\n\nChannel 1: I've got one of the one of the guys that used to work there. He's gone out on his own. He's sort of looking after the self managed super fund for me\n\nChannel 0: Yes.\n\nChannel 1: and just a way that we can, you know, just sort of grow that basically ourselves, I guess. So\n\nChannel 0: So, essentially, there's a there's a couple of different options, and it's realistically depending on whether you want advice on this or whether you just wanna make a decision. But the options are that I spoke with Hub twenty four with the Queensland\n\nChannel 1: Yep.\n\nChannel 0: state manager and confirmed that they are able to and, like, I got a sign off on basically being able to set up a, like, SMSF account within Hub twenty four where we can in species transfer your assets from a current position to the SMSF fund, so it means you don't have to sell down. It does, however, still trigger a CGT event. The other option is is you sell everything down and you move the cash across and then buy everything back in to whatever you make to\n\nChannel 1: Hello? Yeah. It's really crackly like it's I heard something about an in species in hub.\n\nChannel 0: Oh, good. So it's not coming clearly at all. Fantastic.\n\nChannel 1: No.\n\nChannel 0: Okay. Give me a second. Do you want me to give you a callback and see if I can get you on a better line?\n\nChannel 1: If you like. Yeah. Yeah. No probs.\n\nChannel 0: Yeah. Alright. I'll talk to you in one sec.\n\nChannel 1: Thank you.\n\nChannel 0: K. Bye.","paragraphs":[{"sentences":[{"text":"Hi, Glenn.","start":2.6399999,"end":3.52,"sentiment":"neutral","sentiment_score":0.18621935695409775},{"text":"How are you doing?","start":3.52,"end":4.34,"sentiment":"neutral","sentiment_score":0.2279432825744152}],"sentiment":"neutral","sentiment_score":0.21403530736764273,"channel":0,"num_words":6,"start":2.6399999,"end":4.34},{"sentences":[{"text":"Hey.","start":4.72,"end":4.88,"sentiment":"neutral","sentiment_score":0.2607894837856293},{"text":"Good, Larissa.","start":4.88,"end":5.52,"sentiment":"positive","sentiment_score":0.45387445390224457},{"text":"Yourself?","start":5.52,"end":6.02,"sentiment":"positive","sentiment_score":0.3783128261566162}],"sentiment":"positive","sentiment_score":0.38671280443668365,"channel":1,"num_words":4,"start":4.72,"end":6.02},{"sentences":[{"text":"Yeah.","start":6.48,"end":6.8799996,"sentiment":"positive","sentiment_score":0.408284068107605},{"text":"Really 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on the phone to clients all the time, so it sort of goes in and out.","start":24.005,"end":28.95,"sentiment":"neutral","sentiment_score":-0.04477454009739792},{"text":"Like, I'm like, yeah.","start":28.95,"end":29.59,"sentiment":"neutral","sentiment_score":-0.04358465503901243},{"text":"I've got I'm free, then all of a sudden my phone will ring, and then I'm not.","start":29.59,"end":32.39,"sentiment":"neutral","sentiment_score":-0.12052246687166832},{"text":"So","start":32.39,"end":32.55,"sentiment":"neutral","sentiment_score":-0.056778684258461}],"sentiment":"neutral","sentiment_score":-0.07709716563113034,"channel":1,"num_words":40,"start":23.845,"end":32.55},{"sentences":[{"text":"No.","start":35.1,"end":35.26,"sentiment":"neutral","sentiment_score":-0.23154179751873016},{"text":"I can 100% appreciate 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gonna,","start":43.565,"end":53.61,"sentiment":"neutral","sentiment_score":-0.025090829034646354}],"sentiment":"neutral","sentiment_score":-0.025090829034646354,"channel":0,"num_words":15,"start":43.565,"end":53.61},{"sentences":[{"text":"Right.","start":53.33,"end":53.49,"sentiment":"neutral","sentiment_score":-0.1034381166100502},{"text":"The phone","start":53.49,"end":53.97,"sentiment":"neutral","sentiment_score":-0.28675423562526703}],"sentiment":"neutral","sentiment_score":-0.22564886262019476,"channel":1,"num_words":3,"start":53.33,"end":53.97},{"sentences":[{"text":"I guess,","start":53.83,"end":54.41,"sentiment":"neutral","sentiment_score":-0.3144845962524414}],"sentiment":"neutral","sentiment_score":-0.3144845962524414,"channel":0,"num_words":2,"start":53.83,"end":54.41},{"sentences":[{"text":"lines are not correct.","start":53.97,"end":55.27,"sentiment":"neutral","sentiment_score":-0.318849116563797}],"sentiment":"neutral","sentiment_score":-0.318849116563797,"channel":1,"num_words":4,"start":53.97,"end":55.27},{"sentences":[{"text":"frame what you do forward and how we can structure, like, the investment side of things.","start":55.59,"end":62.010002,"sentiment":"neutral","sentiment_score":-0.06378648383542895}],"sentiment":"neutral","sentiment_score":-0.06378648383542895,"channel":0,"num_words":16,"start":55.59,"end":62.010002},{"sentences":[{"text":"Yeah.","start":63.41,"end":63.65,"sentiment":"neutral","sentiment_score":-0.08828403800725937},{"text":"Sorry.","start":63.65,"end":63.97,"sentiment":"neutral","sentiment_score":-0.21949198842048645},{"text":"I missed that.","start":63.97,"end":64.53,"sentiment":"neutral","sentiment_score":-0.29488786061604816},{"text":"The phone's sort of crackling account.","start":64.53,"end":66.31,"sentiment":"negative","sentiment_score":-0.5711024006207784},{"text":"Didn't didn't come out clearly.","start":66.61,"end":68.07,"sentiment":"negative","sentiment_score":-0.35353643298149107}],"sentiment":"negative","sentiment_score":-0.399171011056751,"channel":1,"num_words":16,"start":63.41,"end":68.07},{"sentences":[{"text":"Sorry.","start":69.285,"end":69.785,"sentiment":"neutral","sentiment_score":-0.18183210492134097}],"sentiment":"neutral","sentiment_score":-0.18183210492134097,"channel":0,"num_words":1,"start":69.285,"end":69.785},{"sentences":[{"text":"So","start":70.585,"end":70.745,"sentiment":"neutral","sentiment_score":-0.110513336956501}],"sentiment":"neutral","sentiment_score":-0.110513336956501,"channel":1,"num_words":1,"start":70.585,"end":70.745},{"sentences":[{"text":"The the biggest question I have is what","start":70.965004,"end":73.385,"sentiment":"neutral","sentiment_score":-0.1145573565736413}],"sentiment":"neutral","sentiment_score":-0.1145573565736413,"channel":0,"num_words":8,"start":70.965004,"end":73.385},{"sentences":[{"text":"yep.","start":72.985,"end":73.485,"sentiment":"neutral","sentiment_score":-0.1156659945845604}],"sentiment":"neutral","sentiment_score":-0.1156659945845604,"channel":1,"num_words":1,"start":72.985,"end":73.485},{"sentences":[{"text":"is your like, what is your aim with the SMSF?","start":73.845,"end":78.84,"sentiment":"neutral","sentiment_score":-0.08820256218314171},{"text":"What are you trying to do with the actual fund?","start":78.98,"end":81.72,"sentiment":"neutral","sentiment_score":-0.09541386812925338},{"text":"Because","start":82.02,"end":82.34,"sentiment":"neutral","sentiment_score":-0.054910797625780106}],"sentiment":"neutral","sentiment_score":-0.09005119527379672,"channel":0,"num_words":21,"start":73.845,"end":82.34},{"sentences":[{"text":"Yep.","start":82.185,"end":82.685,"sentiment":"neutral","sentiment_score":-0.021309783682227135}],"sentiment":"neutral","sentiment_score":-0.021309783682227135,"channel":1,"num_words":1,"start":82.185,"end":82.685},{"sentences":[{"text":"that's going to, I guess, decide the framework that should be implemented within the 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me.","start":95.16,"end":99.18,"sentiment":"neutral","sentiment_score":0.07649733102880418}],"sentiment":"neutral","sentiment_score":0.07649733102880418,"channel":1,"num_words":16,"start":95.16,"end":99.18},{"sentences":[{"text":"Yeah.","start":100.295,"end":100.795,"sentiment":"neutral","sentiment_score":0.06685783714056015}],"sentiment":"neutral","sentiment_score":0.06685783714056015,"channel":0,"num_words":1,"start":100.295,"end":100.795},{"sentences":[{"text":"But, yeah, I'm just gonna sort of take it on and and look after it myself.","start":101.174995,"end":105.735,"sentiment":"neutral","sentiment_score":0.08745674090459943},{"text":"I work in an accounting firm, and","start":105.735,"end":109.435,"sentiment":"neutral","sentiment_score":0.04922263909663473}],"sentiment":"neutral","sentiment_score":0.07582027513695799,"channel":1,"num_words":23,"start":101.174995,"end":109.435},{"sentences":[{"text":"Yes.","start":109.06,"end":109.56,"sentiment":"neutral","sentiment_score":0.060367584228515625}],"sentiment":"neutral","sentiment_score":0.060367584228515625,"channel":0,"num_words":1,"start":109.06,"end":109.56},{"sentences":[{"text":"I've got one of the one of the guys that used to work there.","start":110.854996,"end":113.095,"sentiment":"neutral","sentiment_score":0.05606289367590632},{"text":"He's gone out on his own.","start":113.095,"end":113.975,"sentiment":"neutral","sentiment_score":0.04408806562423706},{"text":"He's sort of looking after the self managed super fund for me","start":113.975,"end":118.01,"sentiment":"neutral","sentiment_score":0.06503098892668883}],"sentiment":"neutral","sentiment_score":0.057180649135261774,"channel":1,"num_words":32,"start":110.854996,"end":118.01},{"sentences":[{"text":"Yes.","start":119.075005,"end":119.575005,"sentiment":"neutral","sentiment_score":0.11176858842372894}],"sentiment":"neutral","sentiment_score":0.11176858842372894,"channel":0,"num_words":1,"start":119.075005,"end":119.575005},{"sentences":[{"text":"and just a way that we can, you know, just sort of grow that basically ourselves, I guess.","start":119.19,"end":125.83,"sentiment":"neutral","sentiment_score":0.11078621861007479},{"text":"So","start":125.83,"end":126.33,"sentiment":"neutral","sentiment_score":0.059245724231004715}],"sentiment":"neutral","sentiment_score":0.10807356101117636,"channel":1,"num_words":19,"start":119.19,"end":126.33},{"sentences":[{"text":"So, essentially, there's a there's a couple of different options, and it's realistically depending on whether you want advice on this or whether you just wanna make a decision.","start":128.195,"end":136.65999,"sentiment":"neutral","sentiment_score":0.05569770957889228},{"text":"But the options are that I spoke with Hub twenty four with the Queensland","start":136.65999,"end":141.23999,"sentiment":"neutral","sentiment_score":0.10618142091802188}],"sentiment":"neutral","sentiment_score":0.07213426675907401,"channel":0,"num_words":43,"start":128.195,"end":141.23999},{"sentences":[{"text":"Yep.","start":142.275,"end":142.775,"sentiment":"neutral","sentiment_score":0.09142845869064332}],"sentiment":"neutral","sentiment_score":0.09142845869064332,"channel":1,"num_words":1,"start":142.275,"end":142.775},{"sentences":[{"text":"state manager and confirmed that they are able to and, like, I got a sign off on basically being able to set up a, like, SMSF account within Hub twenty four where we can in species transfer your assets from a current position to the SMSF fund, so it means you don't have to sell down.","start":142.5,"end":164.8,"sentiment":"neutral","sentiment_score":0.11035490288798298},{"text":"It does, however, still trigger a CGT event.","start":165.18,"end":167.76,"sentiment":"neutral","sentiment_score":0.04921344853937626},{"text":"The other option is is you sell everything down and you move the cash across and then buy everything back in to whatever you make to","start":170.06,"end":178.895,"sentiment":"neutral","sentiment_score":0.053601254923985556}],"sentiment":"neutral","sentiment_score":0.08852460864517424,"channel":0,"num_words":90,"start":142.5,"end":178.895},{"sentences":[{"text":"Hello?","start":185.385,"end":185.885,"sentiment":"neutral","sentiment_score":0.02832685597240925},{"text":"Yeah.","start":188.745,"end":188.985,"sentiment":"neutral","sentiment_score":0.07415775954723358},{"text":"It's really crackly like it's I heard something about an in species in 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probs.","start":209.0,"end":209.74,"sentiment":"neutral","sentiment_score":0.06101699359714985}],"sentiment":"neutral","sentiment_score":0.052007523498364856,"channel":1,"num_words":7,"start":207.88,"end":209.74},{"sentences":[{"text":"Yeah.","start":210.05894,"end":210.53894,"sentiment":"neutral","sentiment_score":0.08174828439950943},{"text":"Alright.","start":210.53894,"end":210.85893,"sentiment":"neutral","sentiment_score":0.06139564514160156},{"text":"I'll talk to you in one sec.","start":210.85893,"end":212.15894,"sentiment":"neutral","sentiment_score":0.12826762667724065}],"sentiment":"neutral","sentiment_score":0.11566859069797727,"channel":0,"num_words":9,"start":210.05894,"end":212.15894},{"sentences":[{"text":"Thank 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The customer is interested in both options and is interested in setting up an SMSF account to manage the finances themselves. The representative offers to call the customer back to discuss further."},"intents":{"segments":[{"text":"I thought I'd try and I thought I got saw the email, and I jumped off a phone a phone call with another client and thought I'd kinda give a quick, sneaky phone call to you, and, unfortunately, you didn't answer.","start_word":28,"end_word":68,"intents":[{"intent":"Informing about call response","confidence_score":0.0000028623206}]},{"text":"I thought I'd try and I thought I got saw the email, and I jumped off a phone a phone call with another client and thought I'd kinda give a quick, sneaky phone call to you, and, unfortunately, you didn't answer. So I'm but probably that's like okay. you.","start_word":28,"end_word":76,"intents":[{"intent":"Explaining caller's lack of response","confidence_score":3.7958845e-9},{"intent":"Declining to talk","confidence_score":0.00014380645},{"intent":"Expediteing phone call","confidence_score":0.000013382506}]},{"text":"I'm on the phone to clients all the time, so it sort of goes in and out. Like, I'm like, yeah. I've got I'm free, then all of a sudden my phone will ring, and then I'm not. So No.","start_word":77,"end_word":116,"intents":[{"intent":"Encouraging phone ringing","confidence_score":0.000023038412}]},{"text":"I can 100% appreciate that. Okay.","start_word":117,"end_word":122,"intents":[{"intent":"Expressing gratitude","confidence_score":0.09517261},{"intent":"Offering help","confidence_score":0.00067648536},{"intent":"Expressing frustration","confidence_score":0.0058286907}]},{"text":"Let me just bring up my little deck of information. So Hello.","start_word":123,"end_word":134,"intents":[{"intent":"Sharing information","confidence_score":0.0100081535}]},{"text":"So essentially speaking, the biggest question I have for you is what because that's gonna, Right. The phone I guess, lines are not correct. frame what you do forward and how we can structure, like, the investment side of things. Yeah.","start_word":135,"end_word":175,"intents":[{"intent":"Discussing an investment plan","confidence_score":0.00004008194}]},{"text":"The phone I guess, lines are not correct. frame what you do forward and how we can structure, like, the investment side of things. Yeah.","start_word":151,"end_word":175,"intents":[{"intent":"Explaining phone's account arrangement","confidence_score":0.000010442096}]},{"text":"So The the biggest question I have is what yep. is your like, what is your aim with the SMSF? What are you trying to do with the actual fund? Because Yep. that's going to, I guess, decide the framework that should be implemented within the fund. Yeah.","start_word":192,"end_word":239,"intents":[{"intent":"Seeking clarification on smfsf's purpose","confidence_score":0.0000054995835},{"intent":"Expressing desire to understand smsf's purpose","confidence_score":0.0000010563509}]},{"text":"I mean, I I get Connor to do most of my trades in that for me. Yeah. But, yeah, I'm just gonna sort of take it on and and look after it myself. I work in an accounting firm, and Yes. I've got one of the one of the guys that used to work there. He's gone out on his own. He's sort of looking after the self managed super fund for me Yes.","start_word":255,"end_word":328,"intents":[{"intent":"Manage funds","confidence_score":0.023546388}]}]},"sentiments":{"segments":[{"text":"Hi, Glenn. How are you doing? Hey.","start_word":0,"end_word":6,"sentiment":"neutral","sentiment_score":0.2167888581752777},{"text":"Good, Larissa. Yourself? Yeah. Really good. Thank you.","start_word":7,"end_word":14,"sentiment":"positive","sentiment_score":0.4990852475166321},{"text":"Sorry I thought to play a bit of phone tag. no. You're okay. I thought I'd try and I thought I got saw the email, and I jumped off a phone a phone call with another client and thought I'd kinda give a quick, sneaky phone call to you, and, unfortunately, you didn't answer. So I'm but probably that's like okay. you. I'm on the phone to clients all the time, so it sort of goes in and out. Like, I'm like, yeah. I've got I'm free, then all of a sudden my phone will ring, and then I'm not. So No. I can 100% appreciate that. Okay. Let me just bring up my little deck of information. So Hello. So essentially speaking, the biggest question I have for you is what because that's gonna, Right. The phone I guess, lines are not correct. frame what you do forward and how we can structure, like, the investment side of things. Yeah. Sorry. I missed that.","start_word":15,"end_word":179,"sentiment":"neutral","sentiment_score":-0.1033906489610672},{"text":"The phone's sort of crackling account. Didn't didn't come out clearly.","start_word":180,"end_word":190,"sentiment":"negative","sentiment_score":-0.46211153268814087},{"text":"Sorry. So The the biggest question I have is what yep. is your like, what is your aim with the SMSF? What are you trying to do with the actual fund? Because Yep. that's going to, I guess, decide the framework that should be implemented within the fund. Yeah. Sure. Yeah. Look. I'm just looking to take control of the finances pretty much. I mean, I I get Connor to do most of my trades in that for me. Yeah. But, yeah, I'm just gonna sort of take it on and and look after it myself. I work in an accounting firm, and Yes. I've got one of the one of the guys that used to work there. He's gone out on his own. He's sort of looking after the self managed super fund for me Yes. and just a way that we can, you know, just sort of grow that basically ourselves, I guess. So So, essentially, there's a there's a couple of different options, and it's realistically depending on whether you want advice on this or whether you just wanna make a decision. But the options are that I spoke with Hub twenty four with the Queensland Yep. state manager and confirmed that they are able to and, like, I got a sign off on basically being able to set up a, like, SMSF account within Hub twenty four where we can in species transfer your assets from a current position to the SMSF fund, so it means you don't have to sell down. It does, however, still trigger a CGT event. The other option is is you sell everything down and you move the cash across and then buy everything back in to whatever you make to Hello? Yeah. It's really crackly like it's I heard something about an in species in hub. Oh, good. So it's not coming clearly at all. Fantastic. No. Okay. Give me a second. Do you want me to give you a callback and see if I can get you on a better line? If you like. Yeah. Yeah. No probs. Yeah. Alright. I'll talk to you in one sec.","start_word":191,"end_word":548,"sentiment":"neutral","sentiment_score":0.051422077865865314},{"text":"Thank you.","start_word":549,"end_word":550,"sentiment":"positive","sentiment_score":0.6760395765304565},{"text":"K. Bye.","start_word":551,"end_word":552,"sentiment":"neutral","sentiment_score":0.22091081738471985}],"average":{"sentiment":"neutral","sentiment_score":0.00554020706689327}}}}