{"metadata":{"transaction_key":"deprecated","request_id":"3160e9ab-de12-4f9b-8f97-839d63ff7e7d","sha256":"681007bc2fc7376e18a59604b0b4ce43e6dac5bc90ae3a0b0084b0db30502cfe","created":"2026-02-12T07:02:08.479Z","duration":13.607938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"No message can be left on this service. 0434166384. This message bank is full. Please try again later. Goodbye.","confidence":0.99971884,"words":[{"word":"no","start":0.79999995,"end":1.04,"confidence":0.51684475,"punctuated_word":"No","sentiment":"negative","sentiment_score":-0.6574395298957825},{"word":"message","start":1.04,"end":1.36,"confidence":0.99969614,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.5753089785575867},{"word":"can","start":1.36,"end":1.52,"confidence":0.99993217,"punctuated_word":"can","sentiment":"negative","sentiment_score":-0.6879632472991943},{"word":"be","start":1.52,"end":1.68,"confidence":0.99996936,"punctuated_word":"be","sentiment":"negative","sentiment_score":-0.6423401236534119},{"word":"left","start":1.68,"end":1.92,"confidence":0.9999713,"punctuated_word":"left","sentiment":"negative","sentiment_score":-0.6321665048599243},{"word":"on","start":1.92,"end":2.08,"confidence":0.99971884,"punctuated_word":"on","sentiment":"negative","sentiment_score":-0.503333568572998},{"word":"this","start":2.08,"end":2.32,"confidence":0.994941,"punctuated_word":"this","sentiment":"negative","sentiment_score":-0.623955249786377},{"word":"service","start":2.32,"end":2.82,"confidence":0.9964001,"punctuated_word":"service.","sentiment":"negative","sentiment_score":-0.6000643372535706},{"word":"0434166384","start":3.04,"end":8.88,"confidence":0.9990837,"punctuated_word":"0434166384.","sentiment":"neutral","sentiment_score":-0.272865355014801},{"word":"this","start":8.88,"end":9.2,"confidence":0.99926716,"punctuated_word":"This","sentiment":"negative","sentiment_score":-0.8614183068275452},{"word":"message","start":9.2,"end":9.5199995,"confidence":0.9877451,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.8306633830070496},{"word":"bank","start":9.5199995,"end":9.76,"confidence":0.9943401,"punctuated_word":"bank","sentiment":"negative","sentiment_score":-0.9052818417549132},{"word":"is","start":9.76,"end":10.0,"confidence":0.9999286,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9190317988395692},{"word":"full","start":10.0,"end":10.48,"confidence":0.9997057,"punctuated_word":"full.","sentiment":"negative","sentiment_score":-0.8814723491668701},{"word":"please","start":10.48,"end":10.8,"confidence":0.99994755,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.8686954379081726},{"word":"try","start":10.8,"end":11.04,"confidence":0.9999021,"punctuated_word":"try","sentiment":"negative","sentiment_score":-0.8419609665870667},{"word":"again","start":11.04,"end":11.36,"confidence":0.9998281,"punctuated_word":"again","sentiment":"negative","sentiment_score":-0.8233689665794373},{"word":"later","start":11.36,"end":11.86,"confidence":0.9996798,"punctuated_word":"later.","sentiment":"negative","sentiment_score":-0.8395994901657104},{"word":"goodbye","start":12.559999,"end":13.059999,"confidence":0.9993654,"punctuated_word":"Goodbye.","sentiment":"negative","sentiment_score":-0.5103692412376404}],"paragraphs":{"transcript":"\nNo message can be left on this service. 0434166384. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.79999995,"end":2.82,"sentiment":"negative","sentiment_score":-0.6153214424848557},{"text":"0434166384.","start":3.04,"end":8.88,"sentiment":"neutral","sentiment_score":-0.272865355014801},{"text":"This message bank is full.","start":8.88,"end":10.48,"sentiment":"negative","sentiment_score":-0.8795735359191894},{"text":"Please try again later.","start":10.48,"end":11.86,"sentiment":"negative","sentiment_score":-0.8434062153100967},{"text":"Goodbye.","start":12.559999,"end":13.059999,"sentiment":"negative","sentiment_score":-0.5103692412376404}],"sentiment":"negative","sentiment_score":-0.7093315093140853,"num_words":19,"start":0.79999995,"end":13.059999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: No message can be left on this service. 0434166384. This message bank is full. Please try again later. Goodbye.","paragraphs":[{"sentences":[{"text":"No message can be left on this service.","start":0.79999995,"end":2.82,"sentiment":"negative","sentiment_score":-0.6153214424848557},{"text":"0434166384.","start":3.04,"end":8.88,"sentiment":"neutral","sentiment_score":-0.272865355014801},{"text":"This message bank is full.","start":8.88,"end":10.48,"sentiment":"negative","sentiment_score":-0.8795735359191894},{"text":"Please try again later.","start":10.48,"end":11.86,"sentiment":"negative","sentiment_score":-0.8434062153100967},{"text":"Goodbye.","start":12.559999,"end":13.059999,"sentiment":"negative","sentiment_score":-0.5103692412376404}],"sentiment":"negative","sentiment_score":-0.7093315093140853,"channel":1,"num_words":19,"start":0.79999995,"end":13.059999}]},"summary":{"result":"success","short":"No message can be left on this service. 0434166384. This message bank is full. Please try again later. Goodbye."},"intents":{"segments":[{"text":"Goodbye.","start_word":18,"end_word":18,"intents":[{"intent":"Request a callback","confidence_score":0.008349792}]}]},"sentiments":{"segments":[{"text":"No message can be left on this service. 0434166384. This message bank is full. Please try again later. Goodbye.","start_word":0,"end_word":18,"sentiment":"negative","sentiment_score":-0.6521856188774109}],"average":{"sentiment":"negative","sentiment_score":-0.6521856373754041}}}}