{"metadata":{"transaction_key":"deprecated","request_id":"8400d9af-9c10-49de-8b3d-c7176ffd16f5","sha256":"6e0bf74132bf4a53a154689f61ba92949d87639f95a9588ec18c14b2b77eadda","created":"2026-02-18T08:09:07.818Z","duration":29.735937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":20},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":20,"output_tokens":2}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hello? Hello? Can you hear us? One second. What's going on? Hello?","confidence":0.9622403,"words":[{"word":"hello","start":1.28,"end":1.78,"confidence":0.90625554,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.16433139145374298},{"word":"hello","start":5.68,"end":6.18,"confidence":0.98589855,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.2656910717487335},{"word":"can","start":10.0,"end":10.24,"confidence":0.9987136,"punctuated_word":"Can","sentiment":"negative","sentiment_score":-0.47934070229530334},{"word":"you","start":10.24,"end":10.4,"confidence":0.9866247,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.5049763321876526},{"word":"hear","start":10.4,"end":10.719999,"confidence":0.9985305,"punctuated_word":"hear","sentiment":"negative","sentiment_score":-0.4526904225349426},{"word":"us","start":10.719999,"end":11.219999,"confidence":0.8546114,"punctuated_word":"us?","sentiment":"negative","sentiment_score":-0.4800752997398377},{"word":"one","start":11.28,"end":11.5199995,"confidence":0.44988158,"punctuated_word":"One","sentiment":"negative","sentiment_score":-0.5638650059700012},{"word":"second","start":11.5199995,"end":12.0199995,"confidence":0.7473493,"punctuated_word":"second.","sentiment":"negative","sentiment_score":-0.5313102006912231},{"word":"what's","start":15.934999,"end":16.435,"confidence":0.29262143,"punctuated_word":"What's","sentiment":"negative","sentiment_score":-0.6089761257171631},{"word":"going","start":24.575,"end":24.814999,"confidence":0.6858965,"punctuated_word":"going","sentiment":"negative","sentiment_score":-0.5377277135848999},{"word":"on","start":24.814999,"end":25.064999,"confidence":0.9670579,"punctuated_word":"on?","sentiment":"negative","sentiment_score":-0.5777097940444946},{"word":"hello","start":25.064999,"end":25.564999,"confidence":0.9622403,"punctuated_word":"Hello?","sentiment":"neutral","sentiment_score":-0.25214990973472595}],"paragraphs":{"transcript":"\nHello? Hello? Can you hear us? One second. What's going on?\n\nHello?","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":-0.16433139145374298},{"text":"Hello?","start":5.68,"end":6.18,"sentiment":"neutral","sentiment_score":-0.2656910717487335},{"text":"Can you hear us?","start":10.0,"end":11.219999,"sentiment":"negative","sentiment_score":-0.47927068918943405},{"text":"One second.","start":11.28,"end":12.0199995,"sentiment":"negative","sentiment_score":-0.5475876033306122},{"text":"What's going on?","start":15.934999,"end":25.064999,"sentiment":"negative","sentiment_score":-0.5748045444488525}],"sentiment":"negative","sentiment_score":-0.46969945999709045,"num_words":11,"start":1.28,"end":25.064999},{"sentences":[{"text":"Hello?","start":25.064999,"end":25.564999,"sentiment":"neutral","sentiment_score":-0.25214990973472595}],"sentiment":"neutral","sentiment_score":-0.25214990973472595,"num_words":1,"start":25.064999,"end":25.564999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello? Hello? Can you hear us? One second. What's going on?\n\nHello?","paragraphs":[{"sentences":[{"text":"Hello?","start":1.28,"end":1.78,"sentiment":"neutral","sentiment_score":-0.16433139145374298},{"text":"Hello?","start":5.68,"end":6.18,"sentiment":"neutral","sentiment_score":-0.2656910717487335},{"text":"Can you hear us?","start":10.0,"end":11.219999,"sentiment":"negative","sentiment_score":-0.47927068918943405},{"text":"One second.","start":11.28,"end":12.0199995,"sentiment":"negative","sentiment_score":-0.5475876033306122},{"text":"What's going on?","start":15.934999,"end":25.064999,"sentiment":"negative","sentiment_score":-0.5748045444488525}],"sentiment":"negative","sentiment_score":-0.46969945999709045,"channel":1,"num_words":11,"start":1.28,"end":25.064999},{"sentences":[{"text":"Hello?","start":25.064999,"end":25.564999,"sentiment":"neutral","sentiment_score":-0.25214990973472595}],"sentiment":"neutral","sentiment_score":-0.25214990973472595,"channel":1,"num_words":1,"start":25.064999,"end":25.564999}]},"summary":{"result":"success","short":"Hello? Hello? Can you hear us? One second. What's going on? Hello?"},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Hello?","start_word":0,"end_word":1,"sentiment":"neutral","sentiment_score":-0.21501123905181885},{"text":"Can you hear us? One second. What's going on? Hello?","start_word":2,"end_word":11,"sentiment":"negative","sentiment_score":-0.5175923109054565}],"average":{"sentiment":"negative","sentiment_score":-0.4570760726928711}}}}