{"metadata":{"transaction_key":"deprecated","request_id":"01a08da8-bb0a-7ab1-86f1-49fa560ee342","sha256":"020139ffe6ae9298db3bdba1f92797050e1621a20af401c262e73061b80be77f","created":"2026-09-10T23:30:41.504Z","duration":6.1199374,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":17,"output_tokens":17}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Sorry. I'm not available at the moment. But if you please leave","confidence":1.0,"words":[{"word":"sorry","start":2.96,"end":3.36,"confidence":0.87939453,"punctuated_word":"Sorry.","sentiment":"negative","sentiment_score":-0.598142147064209},{"word":"i'm","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.6889941096305847},{"word":"not","start":3.52,"end":3.76,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.7284724712371826},{"word":"available","start":3.76,"end":4.24,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.6351765394210815},{"word":"at","start":4.24,"end":4.4,"confidence":1.0,"punctuated_word":"at","sentiment":"negative","sentiment_score":-0.7563233971595764},{"word":"the","start":4.4,"end":4.48,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.7619689702987671},{"word":"moment","start":4.48,"end":4.88,"confidence":0.7937012,"punctuated_word":"moment.","sentiment":"negative","sentiment_score":-0.6532118320465088},{"word":"but","start":4.88,"end":5.12,"confidence":0.9941406,"punctuated_word":"But","sentiment":"neutral","sentiment_score":-0.20123490691185},{"word":"if","start":5.12,"end":5.2,"confidence":0.99902344,"punctuated_word":"if","sentiment":"neutral","sentiment_score":-0.06784787774085999},{"word":"you","start":5.2,"end":5.3599997,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.13845673203468323},{"word":"please","start":5.3599997,"end":5.68,"confidence":0.9741211,"punctuated_word":"please","sentiment":"neutral","sentiment_score":-0.1286887228488922},{"word":"leave","start":5.68,"end":6.1199374,"confidence":0.9838867,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.06415846943855286}],"paragraphs":{"transcript":"\nSorry. I'm not available at the moment. But if you please leave","paragraphs":[{"sentences":[{"text":"Sorry.","start":2.96,"end":3.36,"sentiment":"negative","sentiment_score":-0.598142147064209},{"text":"I'm not available at the moment.","start":3.36,"end":4.88,"sentiment":"negative","sentiment_score":-0.7040245532989502},{"text":"But if you please leave","start":4.88,"end":6.1199374,"sentiment":"neutral","sentiment_score":-0.12007734179496765}],"sentiment":"negative","sentiment_score":-0.4518896813193957,"num_words":12,"start":2.96,"end":6.1199374}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Sorry. I'm not available at the moment. But if you please leave","paragraphs":[{"sentences":[{"text":"Sorry.","start":2.96,"end":3.36,"sentiment":"negative","sentiment_score":-0.598142147064209},{"text":"I'm not available at the moment.","start":3.36,"end":4.88,"sentiment":"negative","sentiment_score":-0.7040245532989502},{"text":"But if you please leave","start":4.88,"end":6.1199374,"sentiment":"neutral","sentiment_score":-0.12007734179496765}],"sentiment":"negative","sentiment_score":-0.4518896813193957,"channel":1,"num_words":12,"start":2.96,"end":6.1199374}]},"summary":{"result":"success","short":"Sorry. I'm not available at the moment. But if you please leave"},"intents":{"segments":[{"text":"I'm not available at the moment.","start_word":1,"end_word":6,"intents":[{"intent":"Requesting message","confidence_score":0.0109358495},{"intent":"Expressing availability","confidence_score":0.08583124},{"intent":"Apologizing","confidence_score":0.037835658},{"intent":"Informing absence","confidence_score":0.028909096}]}]},"sentiments":{"segments":[{"text":"Sorry. I'm not available at the moment.","start_word":0,"end_word":6,"sentiment":"negative","sentiment_score":-0.6774210929870605},{"text":"But if you please leave","start_word":7,"end_word":11,"sentiment":"neutral","sentiment_score":-0.12028950452804564}],"average":{"sentiment":"negative","sentiment_score":-0.48078637964585247}}}}