{"metadata":{"transaction_key":"deprecated","request_id":"019ef837-f5a3-7bc1-85da-d4e98aa7badf","sha256":"1bbc3eb83e872b089e2d6ce05fe282138c1083d6676682523d32d9a32af90b85","created":"2026-06-24T06:01:18.431Z","duration":6.8399377,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":29},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":29,"output_tokens":4}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"You've been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your","confidence":1.0,"words":[{"word":"you've","start":0.08,"end":0.39999998,"confidence":0.7373047,"punctuated_word":"You've","sentiment":"negative","sentiment_score":-0.7888855934143066},{"word":"been","start":0.39999998,"end":0.71999997,"confidence":0.9980469,"punctuated_word":"been","sentiment":"negative","sentiment_score":-0.8389838933944702},{"word":"forwarded","start":0.71999997,"end":1.12,"confidence":0.99902344,"punctuated_word":"forwarded","sentiment":"negative","sentiment_score":-0.8407419919967651},{"word":"to","start":1.12,"end":1.28,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8706788420677185},{"word":"voice","start":1.28,"end":1.5999999,"confidence":0.9921875,"punctuated_word":"voice","sentiment":"negative","sentiment_score":-0.8482095003128052},{"word":"mail","start":1.5999999,"end":2.1,"confidence":1.0,"punctuated_word":"mail.","sentiment":"negative","sentiment_score":-0.8393598794937134},{"word":"the","start":2.3999999,"end":2.56,"confidence":1.0,"punctuated_word":"The","sentiment":"negative","sentiment_score":-0.8658608198165894},{"word":"person","start":2.56,"end":2.8799999,"confidence":1.0,"punctuated_word":"person","sentiment":"negative","sentiment_score":-0.8293346762657166},{"word":"you're","start":2.8799999,"end":3.12,"confidence":0.9748535,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.8492250442504883},{"word":"trying","start":3.12,"end":3.36,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.8777289390563965},{"word":"to","start":3.36,"end":3.52,"confidence":1.0,"punctuated_word":"to","sentiment":"negative","sentiment_score":-0.8534023761749268},{"word":"reach","start":3.52,"end":3.84,"confidence":1.0,"punctuated_word":"reach","sentiment":"negative","sentiment_score":-0.8597910404205322},{"word":"is","start":3.84,"end":4.0,"confidence":1.0,"punctuated_word":"is","sentiment":"negative","sentiment_score":-0.9027268886566162},{"word":"not","start":4.0,"end":4.24,"confidence":1.0,"punctuated_word":"not","sentiment":"negative","sentiment_score":-0.9105278253555298},{"word":"available","start":4.24,"end":4.74,"confidence":1.0,"punctuated_word":"available.","sentiment":"negative","sentiment_score":-0.8498457074165344},{"word":"at","start":5.2,"end":5.3599997,"confidence":1.0,"punctuated_word":"At","sentiment":"negative","sentiment_score":-0.428227812051773},{"word":"the","start":5.3599997,"end":5.44,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.39302146434783936},{"word":"tone","start":5.44,"end":5.92,"confidence":0.99902344,"punctuated_word":"tone,","sentiment":"negative","sentiment_score":-0.3884677290916443},{"word":"please","start":5.92,"end":6.16,"confidence":1.0,"punctuated_word":"please","sentiment":"negative","sentiment_score":-0.40793576836586},{"word":"record","start":6.16,"end":6.48,"confidence":0.99902344,"punctuated_word":"record","sentiment":"negative","sentiment_score":-0.416093647480011},{"word":"your","start":6.48,"end":6.8399377,"confidence":0.98095703,"punctuated_word":"your","sentiment":"neutral","sentiment_score":-0.19139999151229856}],"paragraphs":{"transcript":"\nYou've been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your","paragraphs":[{"sentences":[{"text":"You've been forwarded to voice mail.","start":0.08,"end":2.1,"sentiment":"negative","sentiment_score":-0.8378099501132965},{"text":"The person you're trying to reach is not available.","start":2.3999999,"end":4.74,"sentiment":"negative","sentiment_score":-0.8664937019348145},{"text":"At the tone, please record your","start":5.2,"end":6.8399377,"sentiment":"negative","sentiment_score":-0.37085773547490436}],"sentiment":"negative","sentiment_score":-0.7166880681401208,"num_words":21,"start":0.08,"end":6.8399377}]}}]}],"paragraphs":{"transcript":"\nChannel 1: You've been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your","paragraphs":[{"sentences":[{"text":"You've been forwarded to voice mail.","start":0.08,"end":2.1,"sentiment":"negative","sentiment_score":-0.8378099501132965},{"text":"The person you're trying to reach is not available.","start":2.3999999,"end":4.74,"sentiment":"negative","sentiment_score":-0.8664937019348145},{"text":"At the tone, please record your","start":5.2,"end":6.8399377,"sentiment":"negative","sentiment_score":-0.37085773547490436}],"sentiment":"negative","sentiment_score":-0.7166880681401208,"channel":1,"num_words":21,"start":0.08,"end":6.8399377}]},"summary":{"result":"success","short":"You've been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your"},"intents":{"segments":[{"text":"The person you're trying to reach is not available.","start_word":6,"end_word":14,"intents":[{"intent":"Leave message","confidence_score":0.53808165}]}]},"sentiments":{"segments":[{"text":"You've been forwarded to voice mail. The person you're trying to reach is not available. At the tone, please record your","start_word":0,"end_word":20,"sentiment":"negative","sentiment_score":-0.7385622262954712}],"average":{"sentiment":"negative","sentiment_score":-0.738562222184806}}}}