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And have you already checked which network is your address is enabled? Is this Supa Linham, or would you like us to check your address? Mhmm. Mhmm. Okay. Oh, okay. Yeah. That that is correct. Yes. It's under the twenty four month contract, so please be advised that our ordering process should be done through our site. Kindly visit our website and go to the network. Let your address is enabled. In that way, you could view our separate and different plans available for each network, and then you could arrange and choose the contract that you will have with the services. So technically, as of right now, we do some offers for a specific network. Like, for example, for Zoopa, if you sign up for six months, twelve months, twenty four months, you will be getting one month free services. And then along with that, 15% for a discounted period for six months. So kindly check our website. All necessary details are available from our site. So once we get your order, that's the time that our tech team and provisioning team will proceed with the job order and then process your activation through the network, and then we'll get in touch with you, send you details through SMS and emails. Yes. We still have. So if you yeah. It really depends. So it depends from your address. You cannot choose any network. It really depends from your address. Because yeah. That's what I'm trying to ask earlier. May I have the address in that way I could ask no. No. It's okay. We're happy to check the address for you. May I have it, please? 88. Yeah. How do you spell that? Your street. Mhmm. Mhmm. Manor Lakes? Okay. Okay. Thank you. Just be on the line. Let me just submit this to our tech team, and let me see if I can get a urgent response if they are not engaged on a call. Okay? Just be on the line for me, please. Thank you. Thank you so much for patiently waiting on the line. Okay. So I've already submitted it, but I'm still waiting for the response. So here's what I'm going to do. Once I've got a response and confirmation, which network is sendable for your address, I'll go ahead and call you back. Okay? You're using the same number ends in 4809. Right? Okay. And I'm speaking to miss Nadalia. Nadalia. Okay. That's a wonderful name. Sure. So talk to you soon, Nadalia. I'll call you back. Okay? Alright. Thank you. 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This is Airtel accounts. How may I help you today? Oh, sure. I would love to assist you today.\n\nAnd to whom I'm speaking with? Nadalia? Okay. Nice to have you on the line. And have you already checked which network is your address is enabled?\n\nIs this Supa Linham, or would you like us to check your address? Mhmm. Mhmm. Okay. Oh, okay.\n\nYeah. That that is correct. Yes. It's under the twenty four month contract, so please be advised that our ordering process should be done through our site. Kindly visit our website and go to the network.\n\nLet your address is enabled. In that way, you could view our separate and different plans available for each network, and then you could arrange and choose the contract that you will have with the services. So technically, as of right now, we do some offers for a specific network. Like, for example, for Zoopa, if you sign up for six months, twelve months, twenty four months, you will be getting one month free services. And then along with that, 15% for a discounted period for six months.\n\nSo kindly check our website. All necessary details are available from our site. So once we get your order, that's the time that our tech team and provisioning team will proceed with the job order and then process your activation through the network, and then we'll get in touch with you, send you details through SMS and emails. Yes. We still have.\n\nSo if you yeah. It really depends. So it depends from your address. You cannot choose any network. It really depends from your address.\n\nBecause yeah. That's what I'm trying to ask earlier. May I have the address in that way I could ask no. No. It's okay.\n\nWe're happy to check the address for you. May I have it, please? 88. Yeah. How do you spell that?\n\nYour street. Mhmm. Mhmm. Manor Lakes? Okay.\n\nOkay. Thank you. Just be on the line. Let me just submit this to our tech team, and let me see if I can get a urgent response if they are not engaged on a call. Okay?\n\nJust be on the line for me, please. Thank you. Thank you so much for patiently waiting on the line. Okay. So I've already submitted it, but I'm still waiting for the response.\n\nSo here's what I'm going to do. Once I've got a response and confirmation, which network is sendable for your address, I'll go ahead and call you back. Okay? You're using the same number ends in 4809. Right?\n\nOkay. And I'm speaking to miss Nadalia. Nadalia. Okay. That's a wonderful name.\n\nSure. So talk to you soon, Nadalia. I'll call you back. Okay? Alright.\n\nThank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.17520704865455627},{"text":"This is Airtel accounts.","start":0.88,"end":2.32,"sentiment":"neutral","sentiment_score":0.18547722697257996},{"text":"How may I help you today?","start":2.32,"end":3.62,"sentiment":"neutral","sentiment_score":0.2893037150303523},{"text":"Oh, sure.","start":13.705,"end":14.265,"sentiment":"positive","sentiment_score":0.34993918240070343},{"text":"I would love to assist you today.","start":14.265,"end":16.525,"sentiment":"positive","sentiment_score":0.6433878200394767}],"sentiment":"positive","sentiment_score":0.39282656759023665,"num_words":20,"start":0.56,"end":16.525},{"sentences":[{"text":"And to whom I'm speaking 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address?","start":33.32,"end":37.66,"sentiment":"neutral","sentiment_score":0.06560963936723195},{"text":"Mhmm.","start":40.695,"end":41.195,"sentiment":"neutral","sentiment_score":0.007574334274977446},{"text":"Mhmm.","start":47.0925,"end":47.5925,"sentiment":"neutral","sentiment_score":0.026606444269418716},{"text":"Okay.","start":62.850002,"end":63.350002,"sentiment":"neutral","sentiment_score":0.11841139942407608},{"text":"Oh, okay.","start":69.235,"end":69.954994,"sentiment":"neutral","sentiment_score":0.05447886884212494}],"sentiment":"neutral","sentiment_score":0.06191529041259653,"num_words":18,"start":33.32,"end":69.954994},{"sentences":[{"text":"Yeah.","start":69.954994,"end":70.274994,"sentiment":"neutral","sentiment_score":0.04712338745594025},{"text":"That that is correct.","start":70.274994,"end":71.975,"sentiment":"neutral","sentiment_score":0.06116006616503},{"text":"Yes.","start":72.354996,"end":72.854996,"sentiment":"neutral","sentiment_score":0.09027868509292604},{"text":"It's under the twenty four month contract, so please be advised that our ordering process should be done through our site.","start":73.395,"end":82.134995,"sentiment":"neutral","sentiment_score":0.021237816838991074},{"text":"Kindly visit our website and go to the network.","start":82.439995,"end":86.7,"sentiment":"neutral","sentiment_score":0.0761563086675273}],"sentiment":"neutral","sentiment_score":0.04204009080098735,"num_words":36,"start":69.954994,"end":86.7},{"sentences":[{"text":"Let your address is enabled.","start":87.0,"end":88.619995,"sentiment":"neutral","sentiment_score":0.11259763240814209},{"text":"In that way, you could view our separate and different plans available for each network, and then you could arrange and choose the contract that you will have 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that?","start":196.35,"end":197.47,"sentiment":"neutral","sentiment_score":0.008242325484752655}],"sentiment":"neutral","sentiment_score":0.11848552455194294,"num_words":20,"start":183.695,"end":197.47},{"sentences":[{"text":"Your street.","start":197.47,"end":198.29001,"sentiment":"neutral","sentiment_score":0.006028237286955118},{"text":"Mhmm.","start":205.575,"end":206.075,"sentiment":"neutral","sentiment_score":0.010701462626457214},{"text":"Mhmm.","start":210.455,"end":210.955,"sentiment":"neutral","sentiment_score":0.01859026961028576},{"text":"Manor 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4809.","start":365.69998,"end":368.9,"sentiment":"neutral","sentiment_score":0.022033418295904994},{"text":"Right?","start":368.9,"end":369.375,"sentiment":"neutral","sentiment_score":0.034617893397808075}],"sentiment":"neutral","sentiment_score":0.07896416982341754,"num_words":38,"start":355.13998,"end":369.375},{"sentences":[{"text":"Okay.","start":371.135,"end":371.535,"sentiment":"neutral","sentiment_score":0.04189608246088028},{"text":"And I'm speaking to miss Nadalia.","start":371.535,"end":373.635,"sentiment":"neutral","sentiment_score":0.03928710582355658},{"text":"Nadalia.","start":376.175,"end":376.675,"sentiment":"neutral","sentiment_score":0.04842628166079521},{"text":"Okay.","start":376.895,"end":377.395,"sentiment":"neutral","sentiment_score":0.15036097168922424},{"text":"That's a wonderful 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you.","start":384.69293,"end":385.17294,"sentiment":"neutral","sentiment_score":0.32750482857227325},{"text":"Bye bye.","start":385.17294,"end":385.83295,"sentiment":"neutral","sentiment_score":0.027849331498146057}],"sentiment":"neutral","sentiment_score":0.17767708003520966,"num_words":4,"start":384.69293,"end":385.83295}]}}]},{"alternatives":[{"transcript":"Hi. I'm I'm just looking for some Wi Fi to for my home. You are speaking with Nirali Elementary? No. We have NBN for sure. So I have spoken with one of my friends recently who used to live in Canberra. And they mentioned that they got some special vouchers for accommodations, international accommodations. So I thought I'll also maybe go into the same plan so I could avail the accommodation as well. Do you do you have that? Okay. So do you still have that offer where they offer accommodation? Okay. Which network is it? Mostly, we'll go by that. Can you check? Can I can give you my address then? Yeah. Okay. Oh, sorry. Yeah. 88 Yarambad Street. No. No. 8. Just 8 Yaram Bat Street, Manor Lake. Y A R R A M B A T, Yarambat Street, and the suburb is Manor Lakes. Yes. 3024. Yes. Yes. Nirali. Nirali. Yeah. Okay. Sure. Thank you. 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I'm I'm just looking for some Wi Fi to for my home. You are speaking with Nirali Elementary? No. We have NBN for sure.\n\nSo I have spoken with one of my friends recently who used to live in Canberra. And they mentioned that they got some special vouchers for accommodations, international accommodations. So I thought I'll also maybe go into the same plan so I could avail the accommodation as well. Do you do you have that? Okay.\n\nSo do you still have that offer where they offer accommodation? Okay. Which network is it? Mostly, we'll go by that. Can you check?\n\nCan I can give you my address then? Yeah. Okay. Oh, sorry. Yeah.\n\n88 Yarambad Street. No. No. 8. Just 8 Yaram Bat Street, Manor Lake.\n\nY A R R A M B A T, Yarambat Street, and the suburb is Manor Lakes. Yes. 3024. Yes. Yes.\n\nNirali. Nirali. Yeah. Okay. Sure.\n\nThank you. Bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.0547928623855114},{"text":"I'm I'm just looking for some Wi Fi to for my home.","start":6.96,"end":11.38,"sentiment":"neutral","sentiment_score":0.06082860783984264},{"text":"You are speaking with Nirali Elementary?","start":19.675,"end":21.695,"sentiment":"neutral","sentiment_score":0.06068633838246266},{"text":"No.","start":41.23,"end":41.47,"sentiment":"neutral","sentiment_score":-0.05037490651011467},{"text":"We have NBN for sure.","start":41.47,"end":43.25,"sentiment":"neutral","sentiment_score":-0.02461925856769085}],"sentiment":"neutral","sentiment_score":0.039015319496393204,"num_words":25,"start":6.24,"end":43.25},{"sentences":[{"text":"So I have spoken with one of my friends recently who used to live in Canberra.","start":43.425,"end":50.885,"sentiment":"neutral","sentiment_score":0.033302269876003265},{"text":"And they mentioned that they got some special 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This is Airtel accounts. How may I help you today?\n\nChannel 1: Hi. I'm I'm just looking for some Wi Fi to for my home.\n\nChannel 0: Oh, sure. I would love to assist you today. And to whom I'm speaking with?\n\nChannel 1: You are speaking with Nirali Elementary?\n\nChannel 0: Nadalia? Okay. Nice to have you on the line. And have you already checked which network is your address is enabled? Is this Supa Linham, or would you like us to check your address?\n\nMhmm.\n\nChannel 1: No. We have NBN for sure. So I have spoken with one of my\n\nChannel 0: Mhmm.\n\nChannel 1: friends recently who used to live in Canberra. And they mentioned that they got some special vouchers for accommodations, international accommodations. So I\n\nChannel 0: Okay.\n\nChannel 1: thought I'll also maybe go into the same plan so I could avail the accommodation as well.\n\nChannel 0: Oh,\n\nChannel 1: Do\n\nChannel 0: okay.\n\nChannel 1: you\n\nChannel 0: Yeah. That\n\nChannel 1: do you have\n\nChannel 0: that\n\nChannel 1: that?\n\nChannel 0: is correct. Yes. It's under the twenty four month contract, so please be advised that our ordering process should be done through our site. Kindly visit our website and go to the network. Let your address is enabled.\n\nIn that way, you could view our separate and different plans available for each network, and then you could arrange and choose the contract that you will have with the services. So technically, as of right now, we do some offers for a specific network. Like, for example, for Zoopa, if you sign up for six months, twelve months, twenty four months, you will be getting one month free services. And then along with that, 15% for a discounted period for six months. So kindly check our website.\n\nAll necessary details are available from our site. So once we get your order, that's the time that our tech team and provisioning team will proceed with the job order and then process your activation through the network, and then we'll get in touch with you, send you details through SMS and emails.\n\nChannel 1: Okay. So do you still have that offer where they offer accommodation?\n\nChannel 0: Yes. We still have.\n\nChannel 1: Okay. Which\n\nChannel 0: So\n\nChannel 1: network\n\nChannel 0: if you\n\nChannel 1: is it? Mostly, we'll go by that.\n\nChannel 0: yeah. It really depends. So it depends from your address. You cannot choose any network. It really depends from your address.\n\nBecause\n\nChannel 1: Can you check? Can I can give you my address then?\n\nChannel 0: yeah. That's what I'm trying to\n\nChannel 1: Yeah.\n\nChannel 0: ask earlier.\n\nChannel 1: Okay.\n\nChannel 0: May I have the address\n\nChannel 1: Oh,\n\nChannel 0: in\n\nChannel 1: sorry.\n\nChannel 0: that way I could ask no. No. It's okay.\n\nChannel 1: Yeah.\n\nChannel 0: We're happy to check the address for you. May I have it, please?\n\nChannel 1: 88 Yarambad Street.\n\nChannel 0: 88.\n\nChannel 1: No. No.\n\nChannel 0: Yeah.\n\nChannel 1: 8. Just 8 Yaram Bat Street,\n\nChannel 0: How do\n\nChannel 1: Manor\n\nChannel 0: you spell\n\nChannel 1: Lake.\n\nChannel 0: that? Your street.\n\nChannel 1: Y A R R A M\n\nChannel 0: Mhmm.\n\nChannel 1: B A T, Yarambat Street,\n\nChannel 0: Mhmm.\n\nChannel 1: and the suburb is Manor Lakes.\n\nChannel 0: Manor Lakes? Okay.\n\nChannel 1: Yes. 3024.\n\nChannel 0: Okay. Thank you. Just be on the line. Let me just submit this to our tech team, and let me see if I can get a urgent response if they are not engaged on a call. Okay?\n\nJust be on the line for me, please. Thank you. Thank you so much for patiently waiting on the line.\n\nChannel 1: Yes.\n\nChannel 0: Okay. So I've already submitted it, but I'm still waiting for the response. So here's what I'm going to do. Once I've got a response and confirmation, which network is sendable for your address, I'll go ahead and call you back. Okay?\n\nYou're using the same number ends in 4809. Right?\n\nChannel 1: Yes.\n\nChannel 0: Okay. And I'm speaking to miss Nadalia.\n\nChannel 1: Nirali.\n\nChannel 0: Nadalia.\n\nChannel 1: Nirali.\n\nChannel 0: Okay. That's\n\nChannel 1: Yeah.\n\nChannel 0: a wonderful name. Sure. So\n\nChannel 1: Okay.\n\nChannel 0: talk to you soon, Nadalia. I'll call you back. Okay?\n\nChannel 1: Sure. Thank you. Bye.\n\nChannel 0: Alright. Thank you. Bye bye.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.56,"end":0.88,"sentiment":"neutral","sentiment_score":0.17520704865455627},{"text":"This is Airtel accounts.","start":0.88,"end":2.32,"sentiment":"neutral","sentiment_score":0.18547722697257996},{"text":"How may I help you today?","start":2.32,"end":3.62,"sentiment":"neutral","sentiment_score":0.2893037150303523}],"sentiment":"neutral","sentiment_score":0.24117620424790817,"channel":0,"num_words":11,"start":0.56,"end":3.62},{"sentences":[{"text":"Hi.","start":6.24,"end":6.74,"sentiment":"neutral","sentiment_score":0.0547928623855114},{"text":"I'm I'm just looking for some Wi Fi to for my home.","start":6.96,"end":11.38,"sentiment":"neutral","sentiment_score":0.06082860783984264}],"sentiment":"neutral","sentiment_score":0.060364319727971,"channel":1,"num_words":13,"start":6.24,"end":11.38},{"sentences":[{"text":"Oh, sure.","start":13.705,"end":14.265,"sentiment":"positive","sentiment_score":0.34993918240070343},{"text":"I 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line.","start":222.4,"end":223.59999,"sentiment":"neutral","sentiment_score":0.22140443027019502},{"text":"Let me just submit this to our tech team, and let me see if I can get a urgent response if they are not engaged on a call.","start":223.59999,"end":233.525,"sentiment":"neutral","sentiment_score":0.0720989132033927},{"text":"Okay?","start":233.525,"end":233.845,"sentiment":"neutral","sentiment_score":0.058416564017534256}],"sentiment":"neutral","sentiment_score":0.10701529289016852,"channel":0,"num_words":37,"start":219.84,"end":233.845},{"sentences":[{"text":"Just be on the line for me, please.","start":233.845,"end":236.025,"sentiment":"neutral","sentiment_score":0.05565341329202056},{"text":"Thank you.","start":236.64499,"end":237.545,"sentiment":"neutral","sentiment_score":0.3318335711956024},{"text":"Thank you so much for patiently waiting on the line.","start":345.125,"end":348.185,"sentiment":"positive","sentiment_score":0.4760990411043167}],"sentiment":"neutral","sentiment_score":0.29349424298852683,"channel":0,"num_words":20,"start":233.845,"end":348.185},{"sentences":[{"text":"Yes.","start":348.93,"end":349.43,"sentiment":"neutral","sentiment_score":0.13174816966056824}],"sentiment":"neutral","sentiment_score":0.13174816966056824,"channel":1,"num_words":1,"start":348.93,"end":349.43},{"sentences":[{"text":"Okay.","start":350.005,"end":350.405,"sentiment":"neutral","sentiment_score":0.08386281132698059},{"text":"So I've already submitted it, but I'm still waiting for the response.","start":350.405,"end":354.505,"sentiment":"neutral","sentiment_score":0.02053341952462991},{"text":"So here's what I'm going to do.","start":355.13998,"end":357.06,"sentiment":"neutral","sentiment_score":0.0982885052050863},{"text":"Once I've got a response and confirmation, which network is sendable for your address, I'll go ahead and call you back.","start":357.06,"end":365.38,"sentiment":"neutral","sentiment_score":0.09823810663961229},{"text":"Okay?","start":365.38,"end":365.69998,"sentiment":"neutral","sentiment_score":0.03873343765735626}],"sentiment":"neutral","sentiment_score":0.07428612045588948,"channel":0,"num_words":42,"start":350.005,"end":365.69998},{"sentences":[{"text":"You're using the same number ends in 4809.","start":365.69998,"end":368.9,"sentiment":"neutral","sentiment_score":0.022033418295904994},{"text":"Right?","start":368.9,"end":369.375,"sentiment":"neutral","sentiment_score":0.034617893397808075}],"sentiment":"neutral","sentiment_score":0.02343169330722756,"channel":0,"num_words":9,"start":365.69998,"end":369.375},{"sentences":[{"text":"Yes.","start":369.945,"end":370.445,"sentiment":"neutral","sentiment_score":0.044533535838127136}],"sentiment":"neutral","sentiment_score":0.044533535838127136,"channel":1,"num_words":1,"start":369.945,"end":370.445},{"sentences":[{"text":"Okay.","start":371.135,"end":371.535,"sentiment":"neutral","sentiment_score":0.04189608246088028},{"text":"And I'm speaking to miss Nadalia.","start":371.535,"end":373.635,"sentiment":"neutral","sentiment_score":0.03928710582355658}],"sentiment":"neutral","sentiment_score":0.03965981677174568,"channel":0,"num_words":7,"start":371.135,"end":373.635},{"sentences":[{"text":"Nirali.","start":374.58502,"end":375.08502,"sentiment":"neutral","sentiment_score":0.050160497426986694}],"sentiment":"neutral","sentiment_score":0.050160497426986694,"channel":1,"num_words":1,"start":374.58502,"end":375.08502},{"sentences":[{"text":"Nadalia.","start":376.175,"end":376.675,"sentiment":"neutral","sentiment_score":0.04842628166079521}],"sentiment":"neutral","sentiment_score":0.04842628166079521,"channel":0,"num_words":1,"start":376.175,"end":376.675},{"sentences":[{"text":"Nirali.","start":376.34,"end":376.84,"sentiment":"neutral","sentiment_score":0.053204022347927094}],"sentiment":"neutral","sentiment_score":0.053204022347927094,"channel":1,"num_words":1,"start":376.34,"end":376.84},{"sentences":[{"text":"Okay.","start":376.895,"end":377.395,"sentiment":"neutral","sentiment_score":0.15036097168922424},{"text":"That's","start":377.535,"end":377.775,"sentiment":"neutral","sentiment_score":0.28057873249053955}],"sentiment":"neutral","sentiment_score":0.2154698520898819,"channel":0,"num_words":2,"start":376.895,"end":377.775},{"sentences":[{"text":"Yeah.","start":377.62,"end":378.12,"sentiment":"positive","sentiment_score":0.3673153519630432}],"sentiment":"positive","sentiment_score":0.3673153519630432,"channel":1,"num_words":1,"start":377.62,"end":378.12},{"sentences":[{"text":"a wonderful name.","start":377.775,"end":378.735,"sentiment":"positive","sentiment_score":0.5825171868006388},{"text":"Sure.","start":378.735,"end":379.215,"sentiment":"neutral","sentiment_score":0.257071316242218},{"text":"So","start":379.215,"end":379.615,"sentiment":"neutral","sentiment_score":0.1844625025987625}],"sentiment":"positive","sentiment_score":0.43781707584857943,"channel":0,"num_words":5,"start":377.775,"end":379.615},{"sentences":[{"text":"Okay.","start":379.46,"end":379.96,"sentiment":"neutral","sentiment_score":0.19174116849899292}],"sentiment":"neutral","sentiment_score":0.19174116849899292,"channel":1,"num_words":1,"start":379.46,"end":379.96},{"sentences":[{"text":"talk to you soon, Nadalia.","start":379.615,"end":380.995,"sentiment":"neutral","sentiment_score":0.1833759069442749},{"text":"I'll call you back.","start":381.65292,"end":382.53293,"sentiment":"neutral","sentiment_score":0.13622146844863892},{"text":"Okay?","start":382.53293,"end":383.03293,"sentiment":"neutral","sentiment_score":0.09091375768184662}],"sentiment":"neutral","sentiment_score":0.15526791661977768,"channel":0,"num_words":10,"start":379.615,"end":383.03293},{"sentences":[{"text":"Sure.","start":382.82,"end":383.3,"sentiment":"neutral","sentiment_score":0.15625599026679993},{"text":"Thank you.","start":383.3,"end":383.86,"sentiment":"neutral","sentiment_score":0.3293745517730713},{"text":"Bye.","start":383.86,"end":384.36,"sentiment":"neutral","sentiment_score":0.20733271539211273}],"sentiment":"neutral","sentiment_score":0.2555844523012638,"channel":1,"num_words":4,"start":382.82,"end":384.36},{"sentences":[{"text":"Alright.","start":384.13293,"end":384.63293,"sentiment":"neutral","sentiment_score":0.2302748411893845},{"text":"Thank you.","start":384.69293,"end":385.17294,"sentiment":"neutral","sentiment_score":0.32750482857227325},{"text":"Bye bye.","start":385.17294,"end":385.83295,"sentiment":"neutral","sentiment_score":0.027849331498146057}],"sentiment":"neutral","sentiment_score":0.1881966322660446,"channel":0,"num_words":5,"start":384.13293,"end":385.83295}]},"summary":{"result":"success","short":"The customer, Nirali Elementary, contacts Airtel accounts to inquire about a home for their family. The representative informs them that their address is enabled and provides information about different plans available for each network. The representative also confirms the customer's offer for accommodation and promises to call back with a response once they receive a response."},"intents":{"segments":[{"text":"I'm I'm just looking for some Wi Fi to for my home. Oh, sure.","start_word":12,"end_word":25,"intents":[{"intent":"Arrange service","confidence_score":0.072169304}]},{"text":"And have you already checked which network is your address is enabled? Is this Supa Linham, or would you like us to check your address? Mhmm. No.","start_word":54,"end_word":80,"intents":[{"intent":"Check address","confidence_score":0.26433524}]},{"text":"It's under the twenty four month contract, so please be advised that our ordering process should be done through our site. Kindly visit our website and go to the network. Let your address is enabled. In that way, you could view our separate and different plans available for each network, and then you could arrange and choose the contract that you will have with the services.","start_word":150,"end_word":215,"intents":[{"intent":"Process order","confidence_score":0.038738474}]},{"text":"Can I can give you my address then? yeah.","start_word":380,"end_word":388,"intents":[{"intent":"Check address","confidence_score":0.1702254}]},{"text":"Just be on the line. Let me just submit this to our tech team, and let me see if I can get a urgent response if they are not engaged on a call. Okay?","start_word":478,"end_word":511,"intents":[{"intent":"Submit application","confidence_score":0.00032883167}]}]},"sentiments":{"segments":[{"text":"Hi. This is Airtel accounts. How may I help you today? Hi. I'm I'm just looking for some Wi Fi to for my home.","start_word":0,"end_word":23,"sentiment":"neutral","sentiment_score":0.1312878131866455},{"text":"Oh, sure. I would love to assist you today.","start_word":24,"end_word":32,"sentiment":"positive","sentiment_score":0.5477766990661621},{"text":"And to whom I'm speaking with? You are speaking with Nirali Elementary? Nadalia? Okay.","start_word":33,"end_word":46,"sentiment":"neutral","sentiment_score":0.10897751152515411},{"text":"Nice to have you on the line.","start_word":47,"end_word":53,"sentiment":"positive","sentiment_score":0.6470894813537598},{"text":"And have you already checked which network is your address is enabled? Is this Supa Linham, or would you like us to check your address? Mhmm. No. We have NBN for sure. So I have spoken with one of my Mhmm. friends recently who used to live in Canberra. And they mentioned that they got some special vouchers for accommodations, international accommodations. So I Okay. thought I'll also maybe go into the same plan so I could avail the accommodation as well. Oh, Do okay. you Yeah. That do you have that that? is correct. Yes. It's under the twenty four month contract, so please be advised that our ordering process should be done through our site. Kindly visit our website and go to the network. Let your address is enabled. In that way, you could view our separate and different plans available for each network, and then you could arrange and choose the contract that you will have with the services. So technically, as of right now, we do some offers for a specific network. Like, for example, for Zoopa, if you sign up for six months, twelve months, twenty four months, you will be getting one month free services. And then along with that, 15% for a discounted period for six months. So kindly check our website. All necessary details are available from our site. So once we get your order, that's the time that our tech team and provisioning team will proceed with the job order and then process your activation through the network, and then we'll get in touch with you, send you details through SMS and emails. Okay. So do you still have that offer where they offer accommodation? Yes. We still have. Okay. Which So network if you is it? Mostly, we'll go by that. yeah. It really depends. So it depends from your address. You cannot choose any network. It really depends from your address. Because Can you check? Can I can give you my address then? yeah. That's what I'm trying to Yeah. ask earlier. Okay. May I have the address Oh, in sorry. that way I could ask no. No. It's okay. Yeah. We're happy to check the address for you. May I have it, please? 88 Yarambad Street. 88. No. No. Yeah. 8. Just 8 Yaram Bat Street, How do Manor you spell Lake. that? Your street. Y A R R A M Mhmm. B A T, Yarambat Street, Mhmm. and the suburb is Manor Lakes. Manor Lakes? Okay. Yes. 3024. Okay.","start_word":54,"end_word":475,"sentiment":"neutral","sentiment_score":0.06753775316745184},{"text":"Thank you.","start_word":476,"end_word":477,"sentiment":"positive","sentiment_score":0.33965644240379333},{"text":"Just be on the line. Let me just submit this to our tech team, and let me see if I can get a urgent response if they are not engaged on a call. Okay? Just be on the line for me, please. Thank you.","start_word":478,"end_word":521,"sentiment":"neutral","sentiment_score":0.09809133410453796},{"text":"Thank you so much for patiently waiting on the line.","start_word":522,"end_word":531,"sentiment":"positive","sentiment_score":0.4746522903442383},{"text":"Yes. Okay. So I've already submitted it, but I'm still waiting for the response. So here's what I'm going to do. Once I've got a response and confirmation, which network is sendable for your address, I'll go ahead and call you back. Okay? You're using the same number ends in 4809. Right? Yes. Okay. And I'm speaking to miss Nadalia. Nirali. Nadalia. Nirali. Okay. That's Yeah.","start_word":532,"end_word":597,"sentiment":"neutral","sentiment_score":0.07386214286088943},{"text":"a wonderful name.","start_word":598,"end_word":600,"sentiment":"positive","sentiment_score":0.5773704648017883},{"text":"Sure. So Okay. talk to you soon, Nadalia. I'll call you back. Okay? Sure. Thank you. Bye. Alright.","start_word":601,"end_word":618,"sentiment":"neutral","sentiment_score":0.18915227055549624},{"text":"Thank you.","start_word":619,"end_word":620,"sentiment":"positive","sentiment_score":0.3830580711364746},{"text":"Bye bye.","start_word":621,"end_word":622,"sentiment":"neutral","sentiment_score":0.12266331911087036}],"average":{"sentiment":"neutral","sentiment_score":0.09820377840252596}}}}