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Good afternoon. Charles, it's Ronald from Cloud Solution IT. How are you doing today? I'm doing wonderful.\n\nThank you for asking. Charlie, I hope you still remember the company in our last conversation, sir. Name of the company again, it's Cloud Solution IT. Yep. Sorry.\n\nGo ahead. In Keyfoot, sir. Alright. But but are you working as an IT manager for a different company now? Or alright.\n\nNot irrelevant in IT, sir. Oh, okay. No worries. Thank you, Charlie. Okay.\n\nHave a good day. Bye bye. 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Ronald asks Charles if he remembers the company in their last conversation and Charles responds that he works in a different department. They exchange pleasantries and end the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hi. Yeah. Good afternoon. Charles, it's Ronald from Cloud Solution IT. How are you doing Yeah. today? Alright. And you?","start_word":0,"end_word":19,"sentiment":"neutral","sentiment_score":0.21581336855888367},{"text":"I'm doing wonderful. Thank you for asking.","start_word":20,"end_word":26,"sentiment":"positive","sentiment_score":0.6912647485733032},{"text":"Charlie, I hope you still remember the company in our last conversation, sir. Name Yeah. of the company again, it's Cloud Solution But IT. yeah. Now Yep. Sorry. Go ahead. which company do you think it's am I with? Because In Keyfoot, I sir. yeah. No. I've left Key Foods ages ago, sir. Look. I can't help you with it. Alright. But but are you working as an IT manager for a different Yeah. company now? Yeah. Yeah. Or No. Look. I work in a different department itself, not, let's say, looking after IT anymore. alright. Not irrelevant in IT, Yeah. Yeah. sir. Okay. Oh, okay. Excellent. No worries. Okay.","start_word":27,"end_word":136,"sentiment":"neutral","sentiment_score":-0.021474596112966537},{"text":"Thank you, Thank Charlie. you. Pleasure.","start_word":137,"end_word":142,"sentiment":"positive","sentiment_score":0.3917680978775024},{"text":"K. Bye Okay. bye.","start_word":143,"end_word":146,"sentiment":"neutral","sentiment_score":0.1992038935422897},{"text":"Have a good day.","start_word":147,"end_word":150,"sentiment":"positive","sentiment_score":0.3992469012737274},{"text":"Bye bye. Bye bye.","start_word":151,"end_word":154,"sentiment":"neutral","sentiment_score":0.1437457948923111}],"average":{"sentiment":"neutral","sentiment_score":0.08348547894021739}}}}