{"metadata":{"transaction_key":"deprecated","request_id":"019ed36a-9ea4-79f2-91a1-23c2056671bc","sha256":"b1de6b2a121e2e3310a7e4ac6d7b29eafe9b027388b5febb93fd2db8f3b2ee4f","created":"2026-06-17T02:30:41.784Z","duration":10.583938,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":32},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":32,"output_tokens":5}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about?","confidence":1.0,"words":[{"word":"hi","start":0.48,"end":0.88,"confidence":0.9995117,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.0035045482218265533},{"word":"i'm","start":0.88,"end":1.1999999,"confidence":1.0,"punctuated_word":"I'm","sentiment":"neutral","sentiment_score":-0.1186777800321579},{"word":"call","start":1.1999999,"end":1.4399999,"confidence":0.90722656,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.0665147453546524},{"word":"assist","start":1.4399999,"end":1.76,"confidence":0.97265625,"punctuated_word":"assist","sentiment":"neutral","sentiment_score":0.006764441728591919},{"word":"by","start":1.76,"end":2.0,"confidence":1.0,"punctuated_word":"by","sentiment":"neutral","sentiment_score":-0.10530148446559906},{"word":"google","start":2.0,"end":2.5,"confidence":1.0,"punctuated_word":"Google","sentiment":"neutral","sentiment_score":0.023900628089904785},{"word":"recording","start":2.56,"end":2.8799999,"confidence":0.66015625,"punctuated_word":"recording","sentiment":"neutral","sentiment_score":-0.1353955864906311},{"word":"this","start":2.8799999,"end":3.12,"confidence":1.0,"punctuated_word":"this","sentiment":"neutral","sentiment_score":-0.2924198806285858},{"word":"call","start":3.12,"end":3.28,"confidence":1.0,"punctuated_word":"call","sentiment":"neutral","sentiment_score":-0.16102899610996246},{"word":"for","start":3.28,"end":3.4399998,"confidence":0.99902344,"punctuated_word":"for","sentiment":"negative","sentiment_score":-0.3982740342617035},{"word":"the","start":3.4399998,"end":3.6,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.36558058857917786},{"word":"person","start":3.6,"end":3.9199998,"confidence":1.0,"punctuated_word":"person","sentiment":"neutral","sentiment_score":-0.09576623141765594},{"word":"you're","start":3.9199998,"end":4.16,"confidence":1.0,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.4486922025680542},{"word":"trying","start":4.16,"end":4.4,"confidence":1.0,"punctuated_word":"trying","sentiment":"negative","sentiment_score":-0.4031818509101868},{"word":"to","start":4.4,"end":4.48,"confidence":1.0,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.33319106698036194},{"word":"reach","start":4.48,"end":4.98,"confidence":1.0,"punctuated_word":"reach.","sentiment":"neutral","sentiment_score":-0.27762657403945923},{"word":"can","start":5.12,"end":5.3599997,"confidence":1.0,"punctuated_word":"Can","sentiment":"negative","sentiment_score":-0.7493233680725098},{"word":"you","start":5.3599997,"end":5.52,"confidence":1.0,"punctuated_word":"you","sentiment":"negative","sentiment_score":-0.7855250835418701},{"word":"say","start":5.52,"end":5.68,"confidence":1.0,"punctuated_word":"say","sentiment":"negative","sentiment_score":-0.6919752955436707},{"word":"what","start":5.68,"end":5.8399997,"confidence":1.0,"punctuated_word":"what","sentiment":"negative","sentiment_score":-0.7473053336143494},{"word":"you're","start":5.8399997,"end":6.08,"confidence":1.0,"punctuated_word":"you're","sentiment":"negative","sentiment_score":-0.7582335472106934},{"word":"calling","start":6.08,"end":6.3199997,"confidence":1.0,"punctuated_word":"calling","sentiment":"negative","sentiment_score":-0.6953820586204529},{"word":"about","start":6.3199997,"end":6.8199997,"confidence":1.0,"punctuated_word":"about?","sentiment":"negative","sentiment_score":-0.4447612166404724}],"paragraphs":{"transcript":"\nHi. I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about?","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.88,"sentiment":"neutral","sentiment_score":-0.0035045482218265533},{"text":"I'm call assist by Google recording this call for the person you're trying to reach.","start":0.88,"end":4.98,"sentiment":"neutral","sentiment_score":-0.21139906346797943},{"text":"Can you say what you're calling about?","start":5.12,"end":6.8199997,"sentiment":"negative","sentiment_score":-0.6960722718920026}],"sentiment":"negative","sentiment_score":-0.34986940884719725,"num_words":23,"start":0.48,"end":6.8199997}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about?","paragraphs":[{"sentences":[{"text":"Hi.","start":0.48,"end":0.88,"sentiment":"neutral","sentiment_score":-0.0035045482218265533},{"text":"I'm call assist by Google recording this call for the person you're trying to reach.","start":0.88,"end":4.98,"sentiment":"neutral","sentiment_score":-0.21139906346797943},{"text":"Can you say what you're calling about?","start":5.12,"end":6.8199997,"sentiment":"negative","sentiment_score":-0.6960722718920026}],"sentiment":"negative","sentiment_score":-0.34986940884719725,"channel":1,"num_words":23,"start":0.48,"end":6.8199997}]},"summary":{"result":"success","short":"Hi. I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about?"},"intents":{"segments":[{"text":"I'm call assist by Google recording this call for the person you're trying to reach. Can you say what you're calling about?","start_word":1,"end_word":22,"intents":[{"intent":"Confirm intent","confidence_score":0.015663786}]}]},"sentiments":{"segments":[{"text":"Hi. I'm call assist by Google recording this call for the person you're trying to reach.","start_word":0,"end_word":15,"sentiment":"neutral","sentiment_score":-0.2086528092622757},{"text":"Can you say what you're calling about?","start_word":16,"end_word":22,"sentiment":"negative","sentiment_score":-0.7260393500328064}],"average":{"sentiment":"negative","sentiment_score":-0.37033611536026}}}}