{"metadata":{"transaction_key":"deprecated","request_id":"019e952a-a89a-7bc3-94bd-a131d6ffdece","sha256":"4a82ea919e1aef3257581181491a88bcfb6731b32ae1175593912dff9295d05c","created":"2026-06-05T00:24:22.404Z","duration":13.535937,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":42},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":42,"output_tokens":8}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Hi. You've contacted Peter Siegfried, and I'm currently unavailable. Please leave a voice mail or send me a message, and I will get back to you. Thank you.","confidence":0.99902344,"words":[{"word":"hi","start":0.79999995,"end":1.12,"confidence":0.99658203,"punctuated_word":"Hi.","sentiment":"neutral","sentiment_score":-0.04645830392837525},{"word":"you've","start":1.12,"end":1.52,"confidence":0.99853516,"punctuated_word":"You've","sentiment":"neutral","sentiment_score":-0.1540534794330597},{"word":"contacted","start":1.52,"end":2.0,"confidence":0.99902344,"punctuated_word":"contacted","sentiment":"neutral","sentiment_score":-0.16862830519676208},{"word":"peter","start":2.0,"end":2.32,"confidence":0.97509766,"punctuated_word":"Peter","sentiment":"neutral","sentiment_score":-0.09926339983940125},{"word":"siegfried","start":2.32,"end":2.8,"confidence":0.5304362,"punctuated_word":"Siegfried,","sentiment":"neutral","sentiment_score":-0.20754823088645935},{"word":"and","start":2.8,"end":2.96,"confidence":0.99609375,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.23032571375370023},{"word":"i'm","start":2.96,"end":3.1999998,"confidence":0.99560547,"punctuated_word":"I'm","sentiment":"negative","sentiment_score":-0.4518894553184509},{"word":"currently","start":3.1999998,"end":3.6799998,"confidence":0.9980469,"punctuated_word":"currently","sentiment":"negative","sentiment_score":-0.5168125033378601},{"word":"unavailable","start":3.6799998,"end":4.18,"confidence":0.99609375,"punctuated_word":"unavailable.","sentiment":"negative","sentiment_score":-0.5440583825111389},{"word":"please","start":4.72,"end":5.12,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.35636284947395325},{"word":"leave","start":5.12,"end":5.3599997,"confidence":0.99902344,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":-0.2627755105495453},{"word":"a","start":5.3599997,"end":5.44,"confidence":0.8935547,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.3030565083026886},{"word":"voice","start":5.44,"end":5.68,"confidence":0.98291016,"punctuated_word":"voice","sentiment":"neutral","sentiment_score":-0.27118074893951416},{"word":"mail","start":5.68,"end":5.92,"confidence":1.0,"punctuated_word":"mail","sentiment":"neutral","sentiment_score":-0.29596900939941406},{"word":"or","start":5.92,"end":6.16,"confidence":0.9633789,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.245968297123909},{"word":"send","start":6.16,"end":6.3199997,"confidence":1.0,"punctuated_word":"send","sentiment":"neutral","sentiment_score":-0.28654056787490845},{"word":"me","start":6.3199997,"end":6.48,"confidence":0.99902344,"punctuated_word":"me","sentiment":"neutral","sentiment_score":-0.2914864718914032},{"word":"a","start":6.48,"end":6.56,"confidence":0.9951172,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.2207440733909607},{"word":"message","start":6.56,"end":6.8799996,"confidence":0.9538574,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.1660594940185547},{"word":"and","start":6.8799996,"end":7.12,"confidence":1.0,"punctuated_word":"and","sentiment":"neutral","sentiment_score":-0.0997181236743927},{"word":"i","start":7.12,"end":7.2,"confidence":1.0,"punctuated_word":"I","sentiment":"neutral","sentiment_score":-0.14003275334835052},{"word":"will","start":7.2,"end":7.44,"confidence":0.99902344,"punctuated_word":"will","sentiment":"neutral","sentiment_score":-0.1643809676170349},{"word":"get","start":7.44,"end":7.6,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.19611704349517825},{"word":"back","start":7.6,"end":7.7599998,"confidence":1.0,"punctuated_word":"back","sentiment":"neutral","sentiment_score":-0.23176702857017517},{"word":"to","start":7.7599998,"end":7.9199996,"confidence":0.99316406,"punctuated_word":"to","sentiment":"neutral","sentiment_score":-0.14666375517845154},{"word":"you","start":7.9199996,"end":8.24,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":-0.18868374824523929},{"word":"thank","start":8.24,"end":8.48,"confidence":1.0,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.5633933544158936},{"word":"you","start":8.48,"end":8.98,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.284882128238678}],"paragraphs":{"transcript":"\nHi. You've contacted Peter Siegfried, and I'm currently unavailable. Please leave a voice mail or send me a message, and I will get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.12,"sentiment":"neutral","sentiment_score":-0.04645830392837525},{"text":"You've contacted Peter Siegfried, and I'm currently unavailable.","start":1.12,"end":4.18,"sentiment":"neutral","sentiment_score":-0.2965724337846041},{"text":"Please leave a voice mail or send me a message, and I will get back to you.","start":4.72,"end":8.24,"sentiment":"neutral","sentiment_score":-0.22750040888786316},{"text":"Thank you.","start":8.24,"end":8.98,"sentiment":"positive","sentiment_score":0.42413774132728577}],"sentiment":"neutral","sentiment_score":-0.19422390152301108,"num_words":28,"start":0.79999995,"end":8.98}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hi. You've contacted Peter Siegfried, and I'm currently unavailable. Please leave a voice mail or send me a message, and I will get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"Hi.","start":0.79999995,"end":1.12,"sentiment":"neutral","sentiment_score":-0.04645830392837525},{"text":"You've contacted Peter Siegfried, and I'm currently unavailable.","start":1.12,"end":4.18,"sentiment":"neutral","sentiment_score":-0.2965724337846041},{"text":"Please leave a voice mail or send me a message, and I will get back to you.","start":4.72,"end":8.24,"sentiment":"neutral","sentiment_score":-0.22750040888786316},{"text":"Thank you.","start":8.24,"end":8.98,"sentiment":"positive","sentiment_score":0.42413774132728577}],"sentiment":"neutral","sentiment_score":-0.19422390152301108,"channel":1,"num_words":28,"start":0.79999995,"end":8.98}]},"summary":{"result":"success","short":"Hi. You've contacted Peter Siegfried, and I'm currently unavailable. Please leave a voice mail or send me a message, and I will get back to you. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":26,"end_word":27,"intents":[{"intent":"Leave message","confidence_score":0.045788888},{"intent":"Receive call back","confidence_score":0.022390382}]}]},"sentiments":{"segments":[{"text":"Hi. You've contacted Peter Siegfried, and I'm currently unavailable. Please leave a voice mail or send me a message, and I will get back to you.","start_word":0,"end_word":25,"sentiment":"neutral","sentiment_score":-0.24490298330783844},{"text":"Thank you.","start_word":26,"end_word":27,"sentiment":"positive","sentiment_score":0.4745439887046814}],"average":{"sentiment":"neutral","sentiment_score":-0.1935139156523205}}}}