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Alex speaking. SWM. Good afternoon.\n\nChannel 1: Alex, Travis calling from Jewel Living. I spoke to you last week about\n\nChannel 0: Oh,\n\nChannel 1: a\n\nChannel 0: yes,\n\nChannel 1: stormwater.\n\nChannel 0: Travis.\n\nChannel 1: Yes.\n\nChannel 0: Yes. How are you going?\n\nChannel 1: Good. Thanks. And you thought you might have the quote to me Friday, but I haven't got anything. I just wondered if you've sent it\n\nChannel 0: No.\n\nChannel 1: and I haven't\n\nChannel 0: I\n\nChannel 1: got it or if it's still on\n\nChannel 0: I\n\nChannel 1: the way.\n\nChannel 0: I did send it, and it it bounced. I actually put your wrong email address in. So I've I've got it, and I'll send it to you this morning.\n\nChannel 1: Excellent. All\n\nChannel 0: I\n\nChannel 1: good.\n\nChannel 0: terribly sorry about the delay.\n\nChannel 1: No. Not a problem. I just thought I'd give you a call and check. So no. 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I've got it, and I'll send it to you this 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sorry about the delay.","start":24.994999,"end":26.535,"sentiment":"neutral","sentiment_score":-0.16882496252655982}],"sentiment":"neutral","sentiment_score":-0.16882496252655982,"channel":0,"num_words":5,"start":24.994999,"end":26.535},{"sentences":[{"text":"No.","start":26.46,"end":26.699999,"sentiment":"neutral","sentiment_score":0.01600804552435875},{"text":"Not a problem.","start":26.699999,"end":27.26,"sentiment":"neutral","sentiment_score":0.08106699089209239},{"text":"I just thought I'd give you a call and check.","start":27.26,"end":28.699999,"sentiment":"neutral","sentiment_score":0.03428333401679993},{"text":"So no.","start":28.699999,"end":29.18,"sentiment":"neutral","sentiment_score":0.033525921404361725},{"text":"That's fine.","start":29.18,"end":29.74,"sentiment":"neutral","sentiment_score":0.12697383016347885}],"sentiment":"neutral","sentiment_score":0.05128010341690646,"channel":1,"num_words":18,"start":26.46,"end":29.74},{"sentences":[{"text":"As long as I 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customer, Travis, calls SWM and speaks with Alex about a quote for stormwater. Travis apologizes for the delay and informs Alex that he has sent the quote but has not received it. Alex informs Travis that he will send it to him that morning. They exchange pleasantries and end the call."},"intents":{"segments":[{"text":"And you thought you might have the quote to me Friday, but I haven't got anything. I just wondered if you've sent it No.","start_word":32,"end_word":55,"intents":[{"intent":"Check quote status","confidence_score":0.3906388}]}]},"sentiments":{"segments":[{"text":"Hi. Alex speaking. SWM. Good afternoon. Alex, Travis calling from Jewel Living. I spoke to you last week Oh, about a yes, stormwater. Travis. Yes. Yes. How are you going?","start_word":0,"end_word":29,"sentiment":"neutral","sentiment_score":0.09808571636676788},{"text":"Good. Thanks.","start_word":30,"end_word":31,"sentiment":"positive","sentiment_score":0.4152872562408447},{"text":"And you thought you might have the quote to me Friday, but I haven't got anything. I just wondered if you've sent it No. and I haven't I got it or if it's still on I the way. I did send it, and it it bounced. I actually put your wrong email address in. So I've I've got it, and I'll send it to you this morning.","start_word":32,"end_word":98,"sentiment":"neutral","sentiment_score":-0.04883168637752533},{"text":"Excellent.","start_word":99,"end_word":99,"sentiment":"positive","sentiment_score":0.4083369374275207},{"text":"All I good. terribly sorry about the delay. No. Not a problem. I just thought I'd give you a call and check. So no. That's fine. As long as I know Awesome. it's coming, I'll wait for it.","start_word":100,"end_word":137,"sentiment":"neutral","sentiment_score":0.112407848238945},{"text":"Excellent. Thanks, Thanks, Alex. Travis. Cheers. Nice.","start_word":138,"end_word":144,"sentiment":"positive","sentiment_score":0.4917127788066864},{"text":"Bye. 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