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Hello?\n\nChannel 0: Hello? Yeah. Good afternoon.\n\nChannel 1: Hello?\n\nChannel 0: Ethan,\n\nChannel 1: Hi.\n\nChannel 0: it's Ronald from Cloud Solution IT. How are you doing today?\n\nChannel 1: Yeah. Good. How can I help you, Ronald?\n\nChannel 0: Yep. I'm doing good, sir. Thank you for asking. Ethan, I hope you still remember the company because the last time that we touch base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.\n\nChannel 1: Yeah. That's okay.\n\nChannel 0: Need\n\nChannel 1: You can take me off your your list, please.\n\nChannel 0: alright.\n\nChannel 1: Thank you. Bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.1599998,"end":2.6599998,"sentiment":"neutral","sentiment_score":0.0068343644961714745},{"text":"Hello?","start":3.12,"end":3.62,"sentiment":"neutral","sentiment_score":0.008904079906642437}],"sentiment":"neutral","sentiment_score":0.007869222201406956,"channel":1,"num_words":2,"start":2.1599998,"end":3.62},{"sentences":[{"text":"Hello?","start":5.44,"end":5.94,"sentiment":"neutral","sentiment_score":0.01755424588918686},{"text":"Yeah.","start":7.12,"end":7.3599997,"sentiment":"neutral","sentiment_score":0.07518966495990753},{"text":"Good 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sir.","start":18.715,"end":19.755,"sentiment":"positive","sentiment_score":0.5600027292966843},{"text":"Thank you for asking.","start":19.755,"end":20.814999,"sentiment":"positive","sentiment_score":0.557713508605957},{"text":"Ethan, I hope you still remember the company because the last time that we touch base with you, it was the September of last year.","start":21.675,"end":30.18,"sentiment":"neutral","sentiment_score":0.004817958176136017},{"text":"And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services.","start":30.560001,"end":41.06,"sentiment":"neutral","sentiment_score":0.026751565781456453}],"sentiment":"neutral","sentiment_score":0.09103458353364077,"channel":0,"num_words":61,"start":18.314999,"end":41.06},{"sentences":[{"text":"Yeah.","start":41.51694,"end":41.75694,"sentiment":"neutral","sentiment_score":-0.13914629817008972},{"text":"That's 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arrange a meeting with the customer's CTO, Baljit Singh. The customer requests to be taken off the list and the call ends."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Hello? Hello? Hello? Yeah. Good afternoon. Hello? Ethan, Hi. it's Ronald from Cloud Solution IT. How are you doing today? Yeah.","start_word":0,"end_word":20,"sentiment":"neutral","sentiment_score":0.14449617266654968},{"text":"Good.","start_word":21,"end_word":21,"sentiment":"positive","sentiment_score":0.40252548456192017},{"text":"How can I help you, Ronald? Yep.","start_word":22,"end_word":28,"sentiment":"neutral","sentiment_score":0.2559052109718323},{"text":"I'm doing good, sir. Thank you for asking.","start_word":29,"end_word":36,"sentiment":"positive","sentiment_score":0.5508502721786499},{"text":"Ethan, I hope you still remember the company because the last time that we touch base with you, it was the September of last year. And during that time, I was trying to arrange a meeting with you together with my CTO, mister Baljit Singh, to introduce our company and our services. Yeah. That's okay.","start_word":37,"end_word":91,"sentiment":"neutral","sentiment_score":-0.0016501016216352582},{"text":"Need You can take me off your your list, please.","start_word":92,"end_word":101,"sentiment":"negative","sentiment_score":-0.6422483325004578},{"text":"alright. Thank you. Bye.","start_word":102,"end_word":105,"sentiment":"neutral","sentiment_score":0.007510338444262743}],"average":{"sentiment":"neutral","sentiment_score":0.056056703839983256}}}}