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You Good afternoon. ATL tech support. Sorry. Say that again on New Clark pickup.\n\nAre you trying to say something about international rhyming? What's the number on the SIM card? Is it an Australian number or overseas number? That that's what I'm saying. Is it an Australian number or overseas number?\n\nYeah. Well, we can't service anything that's outside of Australia, unfortunately. You'll need to ring up that country of origin. No. No.\n\nNo. No. No. We're here at Tel Australia, a different company. Alright, buddy.\n\nThanks, man. 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Just got here at all, you know, international roaming thing. And can't make any phone calls from the dispute. Yeah. Yeah. We bought the SIM card for international roaming, and I can't call India with that with a give me a sec, mate. I sent an inquiry online inquiry, but yeah. I'm not. Alright. It's 97919. Alright. So what was this number? Oh, the law? Right. I can't wait. No. That's fine. I thought they are all you have to log in. Yeah. Right. Alright. No. That's fine, mate. Thank you. 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madam. Just got here at all, you know, international roaming thing. And can't make any phone calls from the dispute. Yeah. Yeah.\n\nWe bought the SIM card for international roaming, and I can't call India with that with a give me a sec, mate. I sent an inquiry online inquiry, but yeah. I'm not. Alright. It's 97919.\n\nAlright. So what was this number? Oh, the law? Right. I can't wait.\n\nNo. That's fine. I thought they are all you have to log in. Yeah. Right.\n\nAlright. No. That's fine, mate. Thank you. 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You Good afternoon. ATL tech support.\n\nChannel 1: Hi, madam. Just got here at all, you know, international roaming thing. And can't make any phone calls from the dispute.\n\nChannel 0: Sorry. Say that again on New Clark pickup. Are you trying to say something about international rhyming?\n\nChannel 1: Yeah. Yeah. We bought the SIM card for international roaming, and I can't call India with that\n\nChannel 0: What's\n\nChannel 1: with a\n\nChannel 0: the number on the SIM card?\n\nChannel 1: give me a sec, mate. I sent an inquiry online inquiry, but yeah.\n\nChannel 0: Is\n\nChannel 1: I'm\n\nChannel 0: it\n\nChannel 1: not.\n\nChannel 0: an Australian number or overseas number?\n\nChannel 1: Alright. It's 97919.\n\nChannel 0: That that's what I'm saying. Is it an Australian number or overseas number?\n\nChannel 1: Alright. So what was this number?\n\nChannel 0: Yeah. Well, we can't service anything that's outside of Australia, unfortunately. You'll need to ring up that country of\n\nChannel 1: Oh, the\n\nChannel 0: origin.\n\nChannel 1: law? Right. I can't wait. No. That's fine.\n\nI thought they are all you have to log in.\n\nChannel 0: No.\n\nChannel 1: Yeah. Right.\n\nChannel 0: No. No. No. No. We're here at Tel Australia, a different company.\n\nChannel 1: Alright. No. That's fine, mate. Thank\n\nChannel 0: Alright,\n\nChannel 1: you.\n\nChannel 0: buddy.\n\nChannel 1: Yeah.\n\nChannel 0: Thanks, man. Bye.","paragraphs":[{"sentences":[{"text":"Alright.","start":0.39999998,"end":0.9,"sentiment":"neutral","sentiment_score":0.19726966321468353},{"text":"You Good afternoon.","start":1.28,"end":20.815,"sentiment":"neutral","sentiment_score":0.3282356858253479},{"text":"ATL tech support.","start":20.815,"end":21.795,"sentiment":"neutral","sentiment_score":0.2689693868160248}],"sentiment":"neutral","sentiment_score":0.28412641159125734,"channel":0,"num_words":7,"start":0.39999998,"end":21.795},{"sentences":[{"text":"Hi, madam.","start":22.914999,"end":23.715,"sentiment":"neutral","sentiment_score":0.05909716710448265},{"text":"Just got here at all, you know, international roaming thing.","start":23.715,"end":28.755,"sentiment":"neutral","sentiment_score":-0.04648216515779495},{"text":"And can't make any phone calls from the 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yeah.","start":48.965,"end":51.525,"sentiment":"neutral","sentiment_score":-0.0545978588052094}],"sentiment":"neutral","sentiment_score":-0.050691574811935425,"channel":1,"num_words":13,"start":47.205,"end":51.525},{"sentences":[{"text":"Is","start":51.38,"end":51.62,"sentiment":"neutral","sentiment_score":-0.05467940866947174}],"sentiment":"neutral","sentiment_score":-0.05467940866947174,"channel":0,"num_words":1,"start":51.38,"end":51.62},{"sentences":[{"text":"I'm","start":51.525,"end":51.685,"sentiment":"neutral","sentiment_score":-0.05534760281443596}],"sentiment":"neutral","sentiment_score":-0.05534760281443596,"channel":1,"num_words":1,"start":51.525,"end":51.685},{"sentences":[{"text":"it","start":51.62,"end":51.78,"sentiment":"neutral","sentiment_score":-0.05200415104627609}],"sentiment":"neutral","sentiment_score":-0.05200415104627609,"channel":0,"num_words":1,"start":51.62,"end":51.78},{"sentences":[{"text":"not.","start":51.685,"end":52.185,"sentiment":"neutral","sentiment_score":-0.04912322014570236}],"sentiment":"neutral","sentiment_score":-0.04912322014570236,"channel":1,"num_words":1,"start":51.685,"end":52.185},{"sentences":[{"text":"an Australian number or overseas number?","start":51.78,"end":53.879997,"sentiment":"neutral","sentiment_score":-0.04652766262491544}],"sentiment":"neutral","sentiment_score":-0.04652766262491544,"channel":0,"num_words":6,"start":51.78,"end":53.879997},{"sentences":[{"text":"Alright.","start":65.89,"end":66.21,"sentiment":"neutral","sentiment_score":-0.012000578455626965},{"text":"It's 97919.","start":66.21,"end":68.87,"sentiment":"neutral","sentiment_score":-0.011020503006875515}],"sentiment":"neutral","sentiment_score":-0.011347194823125998,"channel":1,"num_words":3,"start":65.89,"end":68.87},{"sentences":[{"text":"That that's what I'm saying.","start":68.744995,"end":69.945,"sentiment":"neutral","sentiment_score":-0.03373546525835991},{"text":"Is it an Australian number or overseas 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man.","start":92.08,"end":92.64,"sentiment":"neutral","sentiment_score":0.33175429701805115},{"text":"Bye.","start":92.64,"end":93.14,"sentiment":"neutral","sentiment_score":0.15810973942279816}],"sentiment":"neutral","sentiment_score":0.2738727778196335,"channel":0,"num_words":3,"start":92.08,"end":93.14}]},"summary":{"result":"success","short":"The customer is trying to get assistance with international roaming but is having trouble calling India. The agent tries to clarify the customer's phone number and suggests ringing a different country. The customer thanks the agent and ends the call."},"intents":{"segments":[]},"sentiments":{"segments":[{"text":"Alright. You Good afternoon. ATL tech support. Hi, madam. Just got here at all, you know, international roaming thing. And can't make any phone calls from the dispute. Sorry. Say that again on New Clark pickup. Are you trying to say something about international rhyming? Yeah. Yeah. We bought the SIM card for international roaming, and I can't call India with that What's with a the number on the SIM card? give me a sec, mate. I sent an inquiry online inquiry, but yeah. Is I'm it not. an Australian number or overseas number? Alright. It's 97919. That that's what I'm saying. Is it an Australian number or overseas number? Alright. So what was this number? Yeah. Well, we can't service anything that's outside of Australia, unfortunately. You'll need to ring up that country of Oh, the origin. law? Right. I can't wait. No. That's fine. I thought they are all you have to log in. No. Yeah. Right. No. No. No.","start_word":0,"end_word":161,"sentiment":"neutral","sentiment_score":-0.07707805186510086},{"text":"No.","start_word":162,"end_word":162,"sentiment":"negative","sentiment_score":-0.360334038734436},{"text":"We're here at Tel Australia, a different company. Alright. No. That's fine, mate. Thank Alright, you. buddy. Yeah. Thanks, man. Bye.","start_word":163,"end_word":183,"sentiment":"neutral","sentiment_score":0.03798742592334747}],"average":{"sentiment":"neutral","sentiment_score":-0.06232618081449258}}}}