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Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.96,"end":3.46,"sentiment":"neutral","sentiment_score":0.017178155481815338},{"text":"Speaking.","start":8.24,"end":8.74,"sentiment":"neutral","sentiment_score":0.10784683376550674},{"text":"Yeah.","start":40.42,"end":40.9,"sentiment":"neutral","sentiment_score":-0.06893806904554367},{"text":"I I'm not working in IT at the moment.","start":40.9,"end":42.82,"sentiment":"negative","sentiment_score":-0.36069389184316},{"text":"So, yeah, unavailable.","start":42.82,"end":45.155,"sentiment":"neutral","sentiment_score":-0.27088462313016254}],"sentiment":"neutral","sentiment_score":-0.2668541317184766,"num_words":15,"start":2.96,"end":45.155},{"sentences":[{"text":"Since you went into voluntary administration in December of last year and shut down.","start":50.254997,"end":54.355,"sentiment":"neutral","sentiment_score":-0.23729992657899857},{"text":"Alright.","start":60.236935,"end":60.636936,"sentiment":"positive","sentiment_score":0.37576282024383545},{"text":"Thanks.","start":60.636936,"end":61.136936,"sentiment":"positive","sentiment_score":0.3670955300331116},{"text":"No worries.","start":61.676937,"end":62.156937,"sentiment":"neutral","sentiment_score":0.1658264324069023},{"text":"Thank you.","start":62.156937,"end":62.796936,"sentiment":"neutral","sentiment_score":0.3296072632074356}],"sentiment":"neutral","sentiment_score":-0.07942366153001786,"num_words":20,"start":50.254997,"end":62.796936},{"sentences":[{"text":"Okay.","start":62.796936,"end":63.276936,"sentiment":"neutral","sentiment_score":0.1790754199028015},{"text":"Bye bye.","start":63.276936,"end":64.09694,"sentiment":"neutral","sentiment_score":0.1386045143008232}],"sentiment":"neutral","sentiment_score":0.15209481616814932,"num_words":3,"start":62.796936,"end":64.09694}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Hello?\n\nChannel 0: Yes. Hello. Good afternoon. I'm looking for Rick.\n\nChannel 1: Speaking.\n\nChannel 0: Oh, yeah. Good day to you, Rick. My name is Mary calling from BusinessAI. We are a cybersecurity company that runs an AI powered MDR platform. And reason we called you, Rick, because our CTO would love to have a quick demo to introduce about our company, who we are, and what we do.\n\nAnd we're just hoping you do have an open schedule by next month. Looking at on the October 8, would you be available?\n\nChannel 1: Yeah. I I'm not working in IT at the moment. So, yeah, unavailable.\n\nChannel 0: Oh, I see. So you're no longer connected with Pincho?\n\nChannel 1: Since you went into voluntary administration in December of last year and shut down.\n\nChannel 0: Oh, sorry to hear that. Okay then. If in that case, I'll make a note of it. Thank you for\n\nChannel 1: Alright.\n\nChannel 0: taking this\n\nChannel 1: Thanks.\n\nChannel 0: call.\n\nChannel 1: No worries.\n\nChannel 0: Mhmm.\n\nChannel 1: Thank you. Okay. Bye bye.","paragraphs":[{"sentences":[{"text":"Hello?","start":2.96,"end":3.46,"sentiment":"neutral","sentiment_score":0.017178155481815338}],"sentiment":"neutral","sentiment_score":0.017178155481815338,"channel":1,"num_words":1,"start":2.96,"end":3.46},{"sentences":[{"text":"Yes.","start":4.48,"end":4.72,"sentiment":"neutral","sentiment_score":0.07672731578350067},{"text":"Hello.","start":4.72,"end":5.04,"sentiment":"neutral","sentiment_score":0.1036299243569374},{"text":"Good afternoon.","start":5.04,"end":5.7799997,"sentiment":"neutral","sentiment_score":0.29674339294433594},{"text":"I'm looking for 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However, Rick is not currently working in IT and is unavailable, so the representative takes note of it and thanks him for the call."},"intents":{"segments":[{"text":"My name is Mary calling from BusinessAI. We are a cybersecurity company that runs an AI powered MDR platform. And reason we called you, Rick, because our CTO would love to have a quick demo to introduce about our company, who we are, and what we do.","start_word":17,"end_word":63,"intents":[{"intent":"Introduce company","confidence_score":0.67995745}]},{"text":"And we're just hoping you do have an open schedule by next month.","start_word":64,"end_word":76,"intents":[{"intent":"Schedule schedule","confidence_score":0.0009833403}]},{"text":"So you're no longer connected with Pincho? Since you went into voluntary administration in December of last year and shut down.","start_word":103,"end_word":123,"intents":[{"intent":"Assist with it connection","confidence_score":0.001186144},{"intent":"Confirm status","confidence_score":0.010124488}]}]},"sentiments":{"segments":[{"text":"Hello? Yes. Hello. Good afternoon. I'm looking for Rick. Speaking. Oh, yeah.","start_word":0,"end_word":11,"sentiment":"neutral","sentiment_score":0.15675219893455505},{"text":"Good day to you, Rick.","start_word":12,"end_word":16,"sentiment":"positive","sentiment_score":0.482390969991684},{"text":"My name is Mary calling from BusinessAI. We are a cybersecurity company that runs an AI powered MDR platform.","start_word":17,"end_word":35,"sentiment":"neutral","sentiment_score":0.3070380985736847},{"text":"And reason we called you, Rick, because our CTO would love to have a quick demo to introduce about our company, who we are, and what we do.","start_word":36,"end_word":63,"sentiment":"positive","sentiment_score":0.43963623046875},{"text":"And we're just hoping you do have an open schedule by next month. Looking at on the October 8, would you be available? Yeah.","start_word":64,"end_word":87,"sentiment":"neutral","sentiment_score":0.14169366657733917},{"text":"I I'm not working in IT at the moment.","start_word":88,"end_word":96,"sentiment":"negative","sentiment_score":-0.3481297492980957},{"text":"So, yeah, unavailable. Oh, I see. So you're no longer connected with Pincho? Since you went into voluntary administration in December of last year and shut down. Oh, sorry to hear that. Okay then. If in that case, I'll make a note of it.","start_word":97,"end_word":140,"sentiment":"neutral","sentiment_score":-0.12423726916313171},{"text":"Thank you for Alright. taking this Thanks.","start_word":141,"end_word":147,"sentiment":"positive","sentiment_score":0.38141146302223206},{"text":"call. No worries. Mhmm. Thank you. Okay. Bye bye.","start_word":148,"end_word":156,"sentiment":"neutral","sentiment_score":0.18502554297447205}],"average":{"sentiment":"neutral","sentiment_score":0.1324541612104936}}}}