{"metadata":{"transaction_key":"deprecated","request_id":"01a0e664-9b79-7ea2-82b1-585db4156e98","sha256":"6aa4b105ec6529020d23ec7611a9daa1be3e14d34eab43cdd718dcf05b636133","created":"2026-09-28T05:02:29.805Z","duration":4.5359373,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":18},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":18,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"Please leave a message, and I'll get back to you. Thank you.","confidence":0.99902344,"words":[{"word":"please","start":0.24,"end":0.48,"confidence":0.9921875,"punctuated_word":"Please","sentiment":"neutral","sentiment_score":-0.033643871545791626},{"word":"leave","start":0.48,"end":0.71999997,"confidence":0.9980469,"punctuated_word":"leave","sentiment":"neutral","sentiment_score":0.010000959038734436},{"word":"a","start":0.71999997,"end":0.88,"confidence":0.9970703,"punctuated_word":"a","sentiment":"neutral","sentiment_score":-0.06321260333061218},{"word":"message","start":0.88,"end":1.1999999,"confidence":0.8964844,"punctuated_word":"message,","sentiment":"neutral","sentiment_score":-0.00401567667722702},{"word":"and","start":1.1999999,"end":1.36,"confidence":0.99902344,"punctuated_word":"and","sentiment":"neutral","sentiment_score":0.04137739539146423},{"word":"i'll","start":1.36,"end":1.52,"confidence":0.9995117,"punctuated_word":"I'll","sentiment":"neutral","sentiment_score":0.08804535865783691},{"word":"get","start":1.52,"end":1.68,"confidence":1.0,"punctuated_word":"get","sentiment":"neutral","sentiment_score":-0.016760319471359253},{"word":"back","start":1.68,"end":1.8399999,"confidence":0.99902344,"punctuated_word":"back","sentiment":"neutral","sentiment_score":0.026108622550964355},{"word":"to","start":1.8399999,"end":2.0,"confidence":0.99902344,"punctuated_word":"to","sentiment":"neutral","sentiment_score":0.14057007431983948},{"word":"you","start":2.0,"end":2.5,"confidence":1.0,"punctuated_word":"you.","sentiment":"neutral","sentiment_score":0.20378302037715912},{"word":"thank","start":2.6399999,"end":2.8799999,"confidence":0.9980469,"punctuated_word":"Thank","sentiment":"positive","sentiment_score":0.7759569883346558},{"word":"you","start":2.8799999,"end":3.3799999,"confidence":0.9995117,"punctuated_word":"you.","sentiment":"positive","sentiment_score":0.4315347075462342}],"paragraphs":{"transcript":"\nPlease leave a message, and I'll get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"Please leave a message, and I'll get back to you.","start":0.24,"end":2.5,"sentiment":"neutral","sentiment_score":0.03922529593110084},{"text":"Thank you.","start":2.6399999,"end":3.3799999,"sentiment":"positive","sentiment_score":0.603745847940445}],"sentiment":"neutral","sentiment_score":0.13331205459932485,"num_words":12,"start":0.24,"end":3.3799999}]}}]}],"paragraphs":{"transcript":"\nChannel 1: Please leave a message, and I'll get back to you. Thank you.","paragraphs":[{"sentences":[{"text":"Please leave a message, and I'll get back to you.","start":0.24,"end":2.5,"sentiment":"neutral","sentiment_score":0.03922529593110084},{"text":"Thank you.","start":2.6399999,"end":3.3799999,"sentiment":"positive","sentiment_score":0.603745847940445}],"sentiment":"neutral","sentiment_score":0.13331205459932485,"channel":1,"num_words":12,"start":0.24,"end":3.3799999}]},"summary":{"result":"success","short":"Please leave a message, and I'll get back to you. Thank you."},"intents":{"segments":[{"text":"Thank you.","start_word":10,"end_word":11,"intents":[{"intent":"Leave message","confidence_score":0.39433965},{"intent":"Return call","confidence_score":0.6823713}]}]},"sentiments":{"segments":[{"text":"Please leave a message, and I'll get back to you.","start_word":0,"end_word":9,"sentiment":"neutral","sentiment_score":0.046993229538202286},{"text":"Thank you.","start_word":10,"end_word":11,"sentiment":"positive","sentiment_score":0.6909031867980957}],"average":{"sentiment":"neutral","sentiment_score":0.15431155098809135}}}}