{"metadata":{"transaction_key":"deprecated","request_id":"01a0ace1-ec90-7cd2-a9c1-994a568fb825","sha256":"5c4e3cce618d1bb57c50962b9868c230d64d73806877da8a3e5968863d866ec0","created":"2026-09-17T01:01:23.429Z","duration":36.43194,"channels":2,"models":["c0dd532d-9b09-484d-a717-be8b6fd1bb8c"],"model_info":{"c0dd532d-9b09-484d-a717-be8b6fd1bb8c":{"name":"2-phonecall-nova","version":"2024-02-07.8919","arch":"nova-2"}},"summary_info":{"model_uuid":"67875a7f-c9c4-48a0-aa55-5bdb8a91c34a","input_tokens":0,"output_tokens":0},"sentiment_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":41},"intents_info":{"model_uuid":"80ab3179-d113-4254-bd6b-4a2f96498695","input_tokens":41,"output_tokens":7}},"results":{"channels":[{"alternatives":[{"transcript":"","confidence":0.0,"words":[],"paragraphs":{"transcript":"\n","paragraphs":[]}}]},{"alternatives":[{"transcript":"61431990342 isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","confidence":1.0,"words":[{"word":"61431990342","start":2.32,"end":11.78,"confidence":0.99991125,"punctuated_word":"61431990342","sentiment":"negative","sentiment_score":-0.4788585603237152},{"word":"isn't","start":12.08,"end":12.4,"confidence":0.9980469,"punctuated_word":"isn't","sentiment":"negative","sentiment_score":-0.7796683311462402},{"word":"available","start":12.4,"end":12.88,"confidence":1.0,"punctuated_word":"available","sentiment":"negative","sentiment_score":-0.7555082440376282},{"word":"right","start":12.88,"end":13.12,"confidence":1.0,"punctuated_word":"right","sentiment":"negative","sentiment_score":-0.7815650105476379},{"word":"now","start":13.12,"end":13.62,"confidence":1.0,"punctuated_word":"now.","sentiment":"negative","sentiment_score":-0.7441149950027466},{"word":"please","start":13.715,"end":14.035,"confidence":1.0,"punctuated_word":"Please","sentiment":"negative","sentiment_score":-0.5234976410865784},{"word":"leave","start":14.035,"end":14.115,"confidence":1.0,"punctuated_word":"leave","sentiment":"negative","sentiment_score":-0.4219450652599334},{"word":"a","start":14.115,"end":14.275001,"confidence":0.99902344,"punctuated_word":"a","sentiment":"negative","sentiment_score":-0.47653669118881226},{"word":"detailed","start":14.275001,"end":14.755,"confidence":0.99902344,"punctuated_word":"detailed","sentiment":"negative","sentiment_score":-0.3895167410373688},{"word":"message","start":14.755,"end":15.235001,"confidence":1.0,"punctuated_word":"message","sentiment":"negative","sentiment_score":-0.40752744674682617},{"word":"after","start":15.235001,"end":15.555,"confidence":0.99902344,"punctuated_word":"after","sentiment":"neutral","sentiment_score":-0.23484434187412265},{"word":"the","start":15.555,"end":15.715,"confidence":1.0,"punctuated_word":"the","sentiment":"negative","sentiment_score":-0.4037862718105316},{"word":"tone","start":15.715,"end":16.195,"confidence":1.0,"punctuated_word":"tone.","sentiment":"neutral","sentiment_score":-0.3285897374153137},{"word":"when","start":16.195,"end":16.435,"confidence":1.0,"punctuated_word":"When","sentiment":"neutral","sentiment_score":-0.10020558536052704},{"word":"you","start":16.435,"end":16.595001,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.13656087219715118},{"word":"have","start":16.595001,"end":16.755001,"confidence":0.9892578,"punctuated_word":"have","sentiment":"neutral","sentiment_score":-0.09972888231277466},{"word":"finished","start":16.755001,"end":17.155,"confidence":1.0,"punctuated_word":"finished","sentiment":"neutral","sentiment_score":-0.14606252312660217},{"word":"recording","start":17.155,"end":17.635,"confidence":0.99853516,"punctuated_word":"recording,","sentiment":"neutral","sentiment_score":-0.13362863659858704},{"word":"you","start":17.635,"end":17.795,"confidence":1.0,"punctuated_word":"you","sentiment":"neutral","sentiment_score":-0.09506406635046004},{"word":"may","start":17.795,"end":17.955,"confidence":1.0,"punctuated_word":"may","sentiment":"neutral","sentiment_score":-0.09749437868595125},{"word":"hang","start":17.955,"end":18.195,"confidence":1.0,"punctuated_word":"hang","sentiment":"neutral","sentiment_score":-0.08198686689138412},{"word":"up","start":18.195,"end":18.435,"confidence":0.7687988,"punctuated_word":"up,","sentiment":"neutral","sentiment_score":-0.07443755865097046},{"word":"or","start":18.435,"end":18.675,"confidence":1.0,"punctuated_word":"or","sentiment":"neutral","sentiment_score":-0.09205105155706406},{"word":"press","start":18.675,"end":18.915,"confidence":1.0,"punctuated_word":"press","sentiment":"neutral","sentiment_score":-0.1002434715628624},{"word":"1","start":18.915,"end":19.155,"confidence":1.0,"punctuated_word":"1","sentiment":"neutral","sentiment_score":-0.05138230323791504},{"word":"for","start":19.155,"end":19.395,"confidence":1.0,"punctuated_word":"for","sentiment":"neutral","sentiment_score":-0.04234599322080612},{"word":"more","start":19.395,"end":19.555,"confidence":1.0,"punctuated_word":"more","sentiment":"neutral","sentiment_score":-0.04792308062314987},{"word":"options","start":19.555,"end":20.055,"confidence":1.0,"punctuated_word":"options.","sentiment":"neutral","sentiment_score":-0.05466895550489426}],"paragraphs":{"transcript":"\n61431990342 isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"61431990342 isn't available right now.","start":2.32,"end":13.62,"sentiment":"negative","sentiment_score":-0.7079430282115936},{"text":"Please leave a detailed message after the tone.","start":13.715,"end":16.195,"sentiment":"negative","sentiment_score":-0.3982804920524359},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":16.195,"end":20.055,"sentiment":"neutral","sentiment_score":-0.09025228172540664}],"sentiment":"neutral","sentiment_score":-0.2885622608342341,"num_words":28,"start":2.32,"end":20.055}]}}]}],"paragraphs":{"transcript":"\nChannel 1: 61431990342 isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options.","paragraphs":[{"sentences":[{"text":"61431990342 isn't available right now.","start":2.32,"end":13.62,"sentiment":"negative","sentiment_score":-0.7079430282115936},{"text":"Please leave a detailed message after the tone.","start":13.715,"end":16.195,"sentiment":"negative","sentiment_score":-0.3982804920524359},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start":16.195,"end":20.055,"sentiment":"neutral","sentiment_score":-0.09025228172540664}],"sentiment":"neutral","sentiment_score":-0.2885622608342341,"channel":1,"num_words":28,"start":2.32,"end":20.055}]},"summary":{"result":"success","short":"61431990342 isn't available right now. Please leave a detailed message after the tone. When you have finished recording, you may hang up, or press 1 for more options."},"intents":{"segments":[{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":13,"end_word":27,"intents":[{"intent":"Leave message","confidence_score":0.3154131},{"intent":"Hang up","confidence_score":0.65540755}]}]},"sentiments":{"segments":[{"text":"61431990342 isn't available right now. Please leave a detailed message after the tone.","start_word":0,"end_word":12,"sentiment":"negative","sentiment_score":-0.5447669625282288},{"text":"When you have finished recording, you may hang up, or press 1 for more options.","start_word":13,"end_word":27,"sentiment":"neutral","sentiment_score":-0.09237609803676604}],"average":{"sentiment":"negative","sentiment_score":-0.34615632964343557}}}}